Incredible experience…read more I can't say enough great things about this place. I've brought in four pairs of high-end denim for hemming, and every time the work was completed in under 20 minutes. The team is friendly, professional, and their prices are very reasonable. Most tailors would take a week or more, but they deliver exceptional results on the spot, using a proper chain stitch machine to preserve the original look and character of the denim. That level of craftsmanship and service is hard to find. The experience was truly above and beyond. Next time I'm in, I'll be picking up a pair of their jeans as well. Thank you for the outstanding service!

HOLY CRAP!! These guys are so incredibly slow!! I can't believe they get good reviews, they must…read moreonly do timely work for the locals. March 13th is when I paid for my "extreme damage" darning service. (these holes were no bigger than a quarter btw) June 3rd is when I was notified they were being shipped back to me. 11.5 weeks for something that they say will take 6-8 weeks. After the second month came and went, I was sure I wasn't going to get my jeans back. On Friday, May 15th I received a reply to my email asking about the status of my jeans. Tawny said that Steven is hoping to get March darns finished up by Tuesday. I wrongly assumed she meant the following Tuesday, not 2 weeks later. I guess Steven didn't hope quite hard enough. At very least, they could be more realistic on their stated timeframe to expect the work being done so the customer can make the choice to wait a ridiculous amount of time or to go somewhere else with their business. To top it off I got my jeans back and they smell terrible now. They insisted the jeans be washed when I sent them in and they were, I got them back smelling like the bottom of a goodwill clothing bin. This was my second time dealing with railcar. I ordered a t shirt and apparently ordered it in the wrong size. I sent it back and got an email saying that they received the shirt and they would exchange it. After a month went by I emailed them inquiring about the status of the shirt. Tawny replied, "Steven is falling a little behind on his list of things to finish up but he scheduled himself to finish printing next week". This is a whole month after they received the other shirt. Maybe if they started working earlier than 10am they could get things done in a timely manner. I'm glad in the end I just took a refund (minus the shipping cost of course) for the t shirt because I wouldn't want to advertise such a lousy company on my clothing and inadvertently cause someone else to have to deal with them.

Just need to thank and give major props to Chris at Broken Horn for all his helping find the…read moreperfect cowboy hat and cowboy boots for someone who has NEVER worn anything cowboy in his life! Thank you Chris for helping me pull off this very different look! The wife LOVED it! And all the double takes made it worth every penny we spent! So ask for Chris! Thanks again Broken Horn!

Lighting is pretty bad inside, kind of dark inside especially towards the back…read more Most importantly their lack of attention to customer service is the reason for a 1 star. When in looking for some boots, found what I wanted but nobody approached me to ask if I needed help, so I decided to take my business elsewhere. Wont make the mistake of driving here again.

Went to Joe to fix some bottom soles on these heels I wanted! He was informative & led me into the…read moreright direction when it came to choosing the material. Very nice guy. Appreciated that it could be dropped off & done all in the same day!

I've been going there for over a decade, not to often but every time I've needed repairs done...Joe…read morehas done great work at a great value, it's hard to find great places for shoe repairs nowadays and this place is excellent.

Tony is an old world cobbler. I needed a piece of leather for a project and he supplied. I happened…read moreto go to his shop on Halloween night and he was happily taking care of the children as they "trick-or-treated" his shop. We also enjoyed a spirited conversation. When I need cobbler services in the future, I'll be returning. Heck, I may just stop by for some enjoyable repartee!

If there was a no stars option, I would have chosen that. I stopped in there tonight looking for…read morelaces for my work shoes. I was looking for a specific color and length. The guy came out from the back to help. I told him I was looking for blue laces that are shorter. Before I could tell him the length, (In an angry voice), he yells out, "They don't make them anymore". I then told him that I bought some at a place in Duarte but was looking for shorter. He then yelled, " then go there"! I don't know what he had up his rear end, but that's no way to talk to customers. I'm surprised he's been in business as long as he has been. No one needs to be spoken to that way.

I had an idea to create a mouse pad using a nontoxic organic material like leather. These guys were…read moreable to create my simple idea at an affordable price! I've been using my mouse pad ever since and it works great!

Happened upon Ruiz Shoe Repair by accident and asked if they could repair a jacket sleeve snap that…read morewas faulty from the start. Though it's not at the core of what he typically does Mike was more than happy to solve this longstanding problem for us. We picked the jacket up a couple days later and it was perfect as it should have been from the start. I had tried a half dozen other tailors and shoe repair shops and no one was able or willing to help. And to top it all off Mike didn't even want to charge anything other than to see a smile on our faces, which he got in triplicate! I will highly recommend Ruiz Shoe Repair to friends and family from now on and will return myself for shoe repair and customization, speaking of which I see that he does custom orthotic fitments and I will go back soon for this since it makes such a huge difference in life to have perfectly fitting shoes. A++++++!

A very kind, reliable, and professional family business. I am very thankful for their help and…read morequick turnaround time. They helped me repair my grandfather's damaged Armenian flag. Go to them, you won't regret it

I love this place. With the closing of a lot of fabric stores I have to travel to get fabric now…read more This is a gem, it's family owned and ran as the are so helpful and nice. I have been twice and are planing another trip next week

Okay, so it was my first time coming here…read more I'll let you know what I bought, and paid , you be the judge I bought lace, for a project. 2 yards ea. , for 5 different lace frill styles. Charged me $20... They have a ton of different fabrics , you will definitely find what you need in regards to fabrics ....