I am not known for poor reviews but this is one of them…read more Hired Isaac a couple of years ago for an inspection and cleaning on our furnace, tankless water heater and air conditioner. Was pleased with the service so we bought one of their expensive maintenance plans. First of all, you have to call them every year to return for a cleaning and inspection. They should call us to schedule service thru their expensive plan. Fine. We are considering moving so I called for an inspection and cleaning. They wouldn't do the A/C bc it was February. Again, fine. Well the nightmare began. Now keep in mind everything worked perfectly prior to this service. Again, cleaning and inspection. Tech started inspection. Soon I heard a half hour of very loud metallic banging. I asked how it was going and was told he was trying to free a part to clean and check it. In the end, couldn't get it. Specialist had to return. Specialist returned and said igniter was bad. Changed it and it cost $162 which was the cost after the $600 maintenance plan previously mentioned. Pretty quickly we noticed more trouble. No hot water for a number of minutes. You may say no big deal but try running your bath for 3 to 5 minutes bf you get hot water. This happens on every faucet too. So we called again. Tech came and now found a bunch of gas leaks and the heat exchanger was bad. Cost $300 after their wonderful $ 600 maintenance plan. They also repaired some of the gas leaks. Said RGE had to fix another one. RGE came and said no leak. Hmmmmm... And I can't help to wonder how much of this is a result of the first Tech banging away full force on a very intricate and fragile piece of equipment. And we don't even have the new heat exchanger installed yet!! No call with an update, no call to schedule appt. Nothing. 2 months ago we called for an inspection. $500 later (not including the investment in the $600 maintenance plan) we have a non properly functioning water heater, no appointment and no plan. So much for hiring a big company for expertise, service and peace of mind. Ill update when, I mean if this gets resolved.

I'd like to start by saying we are not unhappy with the service or technicians that were sent to…read morethe house to install the new water heater. My review is solely based on Isaac's lack of ability to give us a detailed invoice for the cost of the work done. We asked several times and were told that is was not possible in their systems to provide one. they did divide it into Labor and Equipment, but did not provide the actual cost of the Hot water tank, new venting, cost of removing the old equipment, etc. I have owned houses for over 35 years, never have I had a company not be able to provide cost breakdown of the hardware installed. We will not be calling them for any other services, except those that are covered by the warranty on the water heater.

Needed a yearly maintenance done, was very responsive and reasonable. Work done in a timely manner,…read moreclean , did not leave anything behind, when completed you would not even know he was there other than everything cleaner than when they arrived. Also they installing a sticker on my meter to signify that there was an alternative source of power on the pre( generator). Nice work Scott.

From the owner: Upstate Power Systems specializes in the installation, annual maintenance and repair of automatic…read morestandby generators. Serving greater Rochester and surrounding areas. Call us today if you would like a quote on a new automatic generator or service on your exiting unit!

Matt and his crew did a fantastic job on my deck and privacy fence. Even when there were roadblocks…read moreand hurdles, they overcame everything and got the job done. Howland Home Services gets my highest recommendation on a job well done!

I am very happy with the bathroom remodeled by Howland Home Services. The professionalism and…read moreattention to detail were great. Matt will be the person I call when we take on the next project in my home. I recommend him without reservation.

We had or Whole house Generac system installed by these folks, service was wonderful, the crew was…read morevery efficient. Only wisdom I can pass on is that you will be without power longer than the hour the sales person said. Which is okay, but setting good expectations is always win.

Yesterday, Dennis Atkinson, an outstanding Home Power Systems employee came all the way from…read moreBuffalo to quickly and professionally address the first, minor service issue we experienced with thisgenerator in over six years (since HPS installed it). Dennis Atkinson and HPS are both HIGHLY RECOMMENDED. Thank you.

Need a hot tub moved or installed? These guys are top notch! They moved a 75" x 75" tub from off of…read morea 4ft deck located on a steep slope, on wet grass without damaging the yard what-so-ever. They were also ready/willing/able to get the job done with just a few days notice! I was very pleased with thier efficiency (whole job took 2 hrs. from Mendon to East Rochester, NY) and professionalism. Very friendly and LOCAL small business as well! I highly reccomend.

I recently had a terrible experience when the buyer's agent brought Kinney into a house sale to…read morecheck the electrical system. The electrical system had passed the home inspection but the buyers were anxious about it. I also had my electrician check it for peace of mind. Both verified it was solid and not overloaded and had extra capacity. My father had also been an electrical engineer and knew more than a little about electrical systems. Kinney came in with 2 electricians (one appeared to be in training). They proceeded to tear apart the panel. They were touching wires and circuits and when they went to put the front panel back on were jostling the box and banging on it. I told them to stop several times because I was uncomfortable with the way they were treating the system. They ignored me and kept at it. I then had to have my electrician come out, at my own expense, to recheck that nothing had been disconnected. He never had to bang at the box or jostle it to replace the front panel. They were highly unprofessional in that they distorted the facts and tried to damage the box in order to drum up a $2200 sale. It was obvious, from the theatrics I witnessed, that it was a set up with the real estate agent. They also quoted about $700 over what other electricians said it would cost to upgrade. I distrust them and personally would never do business with them!

I used Ellenwood Electric in 2009 when I bought my condo at the referral of my handyman. I had…read morebought a fixer upper, and my handyman who was redoing my condo, referred me to Ellenwood for the electrical work. I had my electrical outlets replaced, ceiling lights removed & replaced, ceiling fans installed, and a very problematic bathroom light was saved, and fixed so I could keep it (I love that bathroom light). Now 11 years later I have had no issues with anything electrical, and am pleased to know that everything is up to date, safe, and reliable. Definitely recommend Ellenwood Electric if you want reliable, safe, and up to date electrical work done on your home.

Quick and timely response to schedule an appointment. Ellenwood has done work previously for me and…read moreI am always confident of their abilities. Louis and co-worker arrived on time, replaced the exterior outlet and had time to replace a faulty kitchen outlet. Their work is consistently excellent. Highly recommended.

This place is a scam or close to it. They are very disorganized, and do not communicate effectively…read moreabout what they are going to do or when they are going to do it. They don't adhere to contracts and are perfectly comfortable breaking the law and attempting to do unpermitted electrical work. If at any point you decide you no longer wish to have them go through with work, they will berate you and refused to refund any of the attempt of money (also they insist on upfront payment in full), claiming expenses while refusing to itemize or give any indication of what those expenses are. Highly HIGHLY recommend that everyone avoid these people at all cost.

I am very impressed with the quality of work that Jim put in. Jim is very professional and has…read moretrue patience. He takes time to explain the problem and makes it a point to finish with excellent results. His prices are very reasonable and I will continue to use him to all my needs. Requested Service. Electrical outlets and updating. Lidia.

They were polite, professional, and fairly priced. I had water coming out of the switch plate in my…read morebathroom and someone was there and fixing it 10 minutes after I called them. They even gave me a first time customer coupon. Highly recommend.

Very professional, gave me a realistic estimate on a very difficult plumbing problem.read more

We are very pleased with the FINGER LAKES POWER SYSTEMS' installation of our whole-house standby…read morepower generator. Price was very reasonable. They were excellent in answering questions and working around terrible weather to do a superb job. Neat and professional! Highly recommended.

From the owner: Protect your home from the risks caused by sudden power outages with a generator from Generac, the…read moreindustry leader, installed by the experts at Finger Lakes Power Systems . In the event of a power failure, these reliable systems automatically start up, supplying electricity to your home until the local power utility restores service. Permanent installation of a standby generator is not a do-it-yourself project. Finger Lakes Power Systems has factory-trained technicians who meet Generac's high standards for service and customer satisfaction. Our service professionals meet warranty conditions, ensure safe and proper operation, and are always here to provide Emergency Assistance, 7 days a week. We dispatch technicians quickly, and our team is equipped to resolve most repairs right then and there.

Sultani Electric Service provided outstanding work. They were punctual, professional, and kept…read moreeverything neat. The job was done correctly and safely. I highly recommend them for any electrical needs

Sultani Electric Service did an excellent job. Very professional, on time, and clean work…read more Everything was done right and safely. Highly recommend!