Not reliable. 2 times consecutively, he pulled a no show/no call. I thought it was weird he said…read morehe would come on Saturday. Then, when he was 2 hrs late with no call, I called him and he said his kid had soccer. I thought I'd give him another chance thinking he just didn't want to say no when he said he would come on Saturday. He knew we really needed him bc my kiln was not firing and I needed service before the kiln tech could come. And so I thought he didn't want to say no. So we agreed to him coming Monday at 9 am. At 9:45, my husband called and he said (get this) he was late because he inhaled suds while in the shower. He said he was on his way. At 10:30, still no show, we texted him and told him to forget it. He never replied. During this, he wasn't answering his phone and his voicemail was full, too. And these were not even the first time something like this happened. Once before, a couple years ago, he came to give an estimate and during the estimate he fixed a small problem and said he would send us his estimate for the whole job. Then he couldnt come back to do the job bc he hurt his foot. Even though we now had to find someone else to do the entire job, we sent him a check anyway for the small repair he did during the estimate because we felt bad he had been in the hospital. He seemed like a good guy back then. But now I think maybe that was not true either. Anyway, I would not recommend. I don't like leaving bad reviews. But someone else one time posted a review about a company I was just about to sign a contract with. That person saved me from making a huge mistake. So now, when something is really bad, I do a review.

Fantastic service. Was quoted a fair price to have a dryer circuit redone in my home. John came in…read moreon the day work was supposed to be done, took a second look, and explained how they didn't actually need to run wires, etc, they would only need to change a few things on the breaker and the outlet itself, saving us about $700. The original electrician I had called had told me the wire was too small and we would need to replace it all (without actually taking anything apart to see the size of the wire under the cabling) They easily could have taken advantage of someone like me who knows little to nothing about electricity, but instead, they did the right thing and earned themselves a life long customer.

I call them about my heater broken and they say will call back in five minute and never call back…read morethen I try call again they say will give me other call in one hour never call back. It no good business to wait long for phone back ! I go other business who will want make money !

We have been dealing with Huffman for at least 20 years and I cannot say enough good things about…read morethem. They are courteous, reliable, fairly priced and always there when we have needed them. Elliott saved us again this week when the 20 year old air conditioner in our recently new to us townhome quit in the first week of 80+ degree days hit. He quickly obtained a unit, reschedule routine service calls and had us up and running again. We believe strongly in supporting small, local business and are happy that we have stayed with the. For installation and service through the years.

We made calls to multiple services, not only did Dalton reply promptly but they immediately…read morerecognized the model of our furnace, they found the issue after a short while and got the heat running while they made a trip to get the needed part. They explained everything so I could understaned, a tripped resistor, and things I could do going forward to make the furnace run more dependably. Very friendly, they took the extra step of making recommendations and suggestions so the furnace didn't have to work as hard. Darron Dalton and his tech Steve really did a great job, thank you both!

I can't recommend this company enough. Family run, respectful and fair prices. No surprises…read more They were very professional installing my furnace 5.5 years ago and had great ideas for the installation in an old house. Furnace has run beautifully and my heat bills were lowered considerably. When I scheduled the maintenance call, their scheduling was timely, they were prompt, professional and friendly. Did a great job. Why did I wait 5.5 years before I called for an "annual" check-up? Well, 20+ years ago, an entirely different company ripped me off. It was obvious, but what are ya gonna do when it's 20° outside? So I was definitely nervous, once bit, twice shy. But I read some of Dalton Heating reviews online and the consistently great reviews convinced me that I could trust this company to treat me fairly. They did. Again, highly recommend.

Great service! Juan was very helpful with all our AC unit needs. Great at communication and helped…read moreget our AC running like it was brand new. JJB has always come through and is fair in price.

We have always wanted to support someone in our area and found out about his business through our…read moreneighborhood. Juan was very professional and thorough. He cares about his clients and knows his work. He explains your situation in a way that you would understand. He also gave us a great recommendation on ventilation in our upstairs bathroom and told us rebate offers through RG&E. He is very personable, affordable and goes beyond what you would expect in customer service. The best part is he's considerate about your space and uses disposable booties when stepping into your house which I always appreciate. We would highly recommend him!

Wonderful experience! Rob was very reasonable and knowledgeable. Our furnace was not heating…read moreconsistently ...going off and on. We placed a last minute call around 4:30pm and our furnace was fixed by 6:25pm....and for a very reasonable price (thank God!). It was really refreshing to have someone do business fairly. I will definitely utilize them from now on!

Highly recommend this company! Excellent customer service and we were very happy with their work.read more

Knowledgeable, professional, and reliable. I was extremely satisfied with the fast response time…read moreand expert service provided. Would highly recommend for all of you home service needs.

I love this company. From the owner to the people who set up appointments and the technicians,…read moreeveryone is dedicated to providing excellent customer service. Everyone is polite, courteous and professional. From troubleshooting to maintenance and repair they've never disappointed. Most importantly I trust their service and they stand behind the work they do. A great company.

Josh tuned our furnace and everything was great! He arrived in a timely manner, was very…read moreknowledgeable and answered any questions we had. I would highly recommend Excellent Air Heating & Cooling and will be having them service my furnace again.

So I got to say working with these guys was a definite mixed bag…read more I have a contractor out installing French doors into the backyard for my garage when all of a sudden the electric stopped working in the garage. Now I work from home out of the garage, yes even in December, so this was a pretty big deal! No blown breakers, no clear issues. I called the electrician I have used in the past but he was busy for the next week so I went on the Irondequoit Facebook page and I ended up finding these guys. Over the phone they were very professional they were even able to come out that day in a few hours to check out the issue. They arrived promptly and were able to figure out what the problem was pretty easily and the rates were not horrible. Whenever you hire a skilled tradesman you know there's going to be some costs just have them check out the problem. The issue comes with what happened after they left. They left about half of the breakers in my breaker box flipped for some unknown reason. Maybe it was part of diagnosing the problem but they were the breakers that I was having an issue with. Where it gets worse is that one of those breakers was to my hot tub! I'm a new hot tub owner and we've only had this thing for less than 5 months. Turns out when you shut the power off to the hot tub it resets all the settings including the heater! Nothing God today was a super warm day and we tried to go in the hot tub only to find the water was 67° not 100. If we hadn't caught this now then the water would eventually frozen over the winter and destroyed the hot tub. As it is I'm still out a fun day with my family on this unseasonably warm day. I'm not saying not to use these guys if you need some electrical help but I'm definitely saying double check their work and make sure that everything is as it should be before they leave.

Half of our electric service went off on Christmas Eve of 2022. Premier correctly determined that…read moreit was a short in our lampposts by the road and said they could come back when the ground thawed to fix it. They did and there was good communication and the price was very reasonable. I will call them again when we need electrical work done.