My rating is based on a telephone conversation with a gentleman at Elite named Steve. It isn't…read morebased on a service experience--and that's a good thing. I called about an LG refrigerator I wish I had never bought, but that horse is out of the barn. I thought the cooling section was not running cool enough (the freezing section is (barely) okay). After explaining my observations, Steve explained some things about temperature variation in refrigerators and indicated it was probably doing the best it could. No repair would improve performance. He said he could come and look at it, but that would cost me a $90 service call and probably yield nothing. We discussed the situation a bit more and I decided to take his phone advice, rearrange the food in that section, and see what happens. I also told him that if ANY appliance in this house needed attention, he is the first person I will call. He has earned my loyalty and he has never put a hand on anything here! Directly, at least. I am gratified and impressed with this kind of honesty. I'll be in touch, Steve.

We had two issues , a clogged soap dispenser in our washing machine and the LG frig wasn't making…read moreice in the lower freezer. The tech spent about 5 minutes cleaning out the soap tray and hose. Then quoted us $700 to fix the frig. No thank you I got it fixed at another repair service for $425 parts and installation He charged us$270 for cleaning out the soap tray What a rip I am in a wheelchair , retired and we live on a fixed income. if I was able to I would have fixed it myself that's a price difference of $350 , that's a lot of money to us I would not recommend them as their prices are way out of line The other appliance company said that that soap dispenser service call with them would have cost $150. Elite was

Great, friendly, honest service. Very informative and didn't charge us for anything unnecessary.read more

Dave did a great job installing an icemaker quickly and efficiently. Nice guy and easy to work with.read more

The company is very quick to respond and the prices are very reasonable. The tech came to my home…read moreand diagnosed the issue with my fridge, but did not have the proper diagnostic equipment to determine which of the 5 circuit boards was out. He waived the $85 diagnostic fee and referred me to another company. He was very friendly and I appreciate him not charging me.

Baron's was quick to respond to my refrigerator making noises. It ended up be the fan, and he was…read moreable to get it diagnosed, picked up the part, and repaired quickly. The refrigerator is working great! I've used him a few times, and he's always prompt and responsive!

Our washing machine wouldn't stop pushing out water and it made a mess. I had several businesses…read morereach out to me, but AZ Appliance provided a quote for their service fee, labor for what they thought might be the problem. Their quote was more affordable than the others, and when they came to the house and diagnosed the issue, it was what they thought --an inlet valve. They were polite, fast, and replaced the valve with a new part so we can wash our clothes again. We are so happy we found AZ Appliance! They will definitely have our business for our future needs.

Called for a refrigerator issue, they gave me an estimate that was accurate, came the same day,…read morefixed the problem and was a reasonable cost. Very happy with their service and would highly recommend!

Came out quickly and gave me the bad news I was expecting. Appliances are built to last forever and…read moreit was time to replace my unit. He gave me a recommendation for the longest lasting equipment and I ended up purchasing from Spencers. Thanks for your help!

The serviceman was very punctual. He was friendly and polite, knowledgeable and professional. He…read moreknew the problem as soon as I turned the oven and heard the sound. He looked up the price to get another part warning me it would be expensive - it was! He said better off getting new oven as part was costly. He also informed me that i could use the oven for a short time until time to replace. No trying to sell me anything I did not need which was really nice! I would definitely use Elite Appliance repair for the future and recommend them as well.

January 15, 2026, Adam returned to our home with nearly every part needed to renew our December,…read more1997 Kenmore Heavy Duty Dryer. It took 31 years for the motor sealed ball bearing at the fan end to fail. Not bad. $370 plus the first $75 service visit and analysis, $445 total. All Original Equipment Manufacturer (Whirlpool) parts. Adam is an Ace repair technician. $800+ for an equal type dryer right now. This repair will last the rest of our lives, plus.

Extremely happy with the service. Very prompt, and honest. He couldn't fix my issue so he didn't…read morecharge me. Very stand up service

Great selection of used appliances. Sometimes a good used appliance is the best option.read more

Amazing service! We absolutely loved our experience with Miguel, he was super helpful and…read moreknowledgeable. We bought a washer and dryer combo (basically new & a newer model) for under $500. He delivered and helped install it into our house. I would 100% recommend him!

Reached out this company because it was recommended in our Facebook group for city of Surprise…read more They replied with a quote and availability within the hour when they came out to service my dishwasher. They were friendly and timely. I would recommend this company. Brian was a great technician, and the charge was less than what other companies were quoting.

Took care of our washing machine leak . Fast , easy and affordable ! Definitely going to call them…read morefor any of my appliance needs

Love this service! The communication from the front office ensures you are satisfied!…read moreThanks so much Jeff and Perla!

was on the list for 1 week. the morning to show up. they called and said it would be another week…read more I cancelled.

We bought a double door stainless steal fridge and washing machine here. Both appliances were…read morepriced well and clean. Don't let the hole in the wall appearance stray you. These guys know what they are doing. Keep your receipt for each item you purchase, they give you a 30 day warranty. The fridge we bought was not as cold as it should have been a few weeks later, they came out to the house and fixed it within 35 min. The technician was very nice and efficient.

Worst company ever. No one knows what there doing and likes to hang up on people. Plus didn't tell…read moreme they were in training. 4 people arrived to do a repair. Called PD because they showed up in 4 different cars. Not a company vehicle. Now they can't explain to me my invoice. Seriously????