I'm writing in response to "The Haunted Virgin Rooftop Chicago Halloween Party" event in Chicago.
We had a group of 4 who attended - 3 tickets were purchased prior at a cost of $251.25 and an additional ticket at $125, for a total cost of $376.25.
We were profoundly disappointed with the event advertisement that did not offer the entertainment promised, especially for such a high ticket price.
First off, there seemed to be an error in ticketing as we originally had chosen to purchase 4 tickets. Explaining this, and already having 3 VIP tickets, there was no understanding given to offering an additional ticket at the previously purchased price.
Secondly, we entered the venue (all three levels- i.e. the touted perk of a VIP ticket), to find utter disappointment. "Stellar VIP Tables & Bar Packages & Complimentary Party Favors" sadly included an over-priced mix drink menu with rude bar service and cheap Mardi Gras beads accompanied by tacky glow sticks. There was barely space to enjoy ourselves (not due to attendees, but due to lack of space design).
"Amazing indoor & heated outdoor viewing areas to scope out the City's Skylines" included 2 patios that were so poorly provided with heat lamps that only a few seldom guests were able to enjoy one and the other was completely empty.
Most importantly, the "dance floor" of the main and upper level were absent. There was barely enough room to move from one location to another (sadly not due to capacity but due to poor floor design) let alone dance to any music playing. The only true dance floor that existed was barely occupied with 5-10 people trying to enjoy themselves.
Overall, this was a disappointing experience that I would not recommend to anyone. No special entertainment was provided (photo booth, haunted tricks, Halloween themed staff, costumed staff, or props - i.e. masquerade masks etc.). Staff was rude, service was poor.
We entered the venue, all 3 levels with disappointment, and then spoke with the event manager prior to leaving a short 15 minutes later. She had no condolences or reconciliations to offer but only recommended reaching out to the event company afterwards.
I reached out to the company to only receive
"Hello,
Unfortunately, this is not refundable. All amenities advertised were advertised properly. We gave out party favors, there was a heated patio area, one was closed off to keep heat focused in 1 area. "
Poor and overpriced event planning, I wouldn't recommend attending any events ran by this company. read more