Used this business for commercial laundry service. When we 1st started out, he was great! very…read moreaccommodating and punctual. Then he lost some items after he specifically went over what he would do with the items. I picked up the items to return to the homeowner and items were missing the exact same items we discussed. After text back and forth, he said he would pay for the items after 2 bounced checks and dodging phone calls and text messages. I have been trying to work with this business, and he has grossly failed at communication and repayment resulting in legal action. all he had to do was answer the phone and communicate. To this day he still is not communicating empty promises don't solve anything!!

As soon as I walked in, I was greeted by staff, and they were so helpful! Such a clean laundromat,…read morewith great customer service! I give them 5 stars!

Always on time very well done folded and handed back to me nicely will continue to useread more

The Washers and Dryer's were available when I arrived in the evening. The Place itself wash clean…read moreand the Bathroom were as well considering how busy the place was. I would tell someone else about this Location

It's a no for me. Card style payment system, fine if you're going back…read more Added benefit my card got hacked on their vending machine, so I got to play with getting a new card at the bank. Dryers are not hot enough to dry in 1 cycle. Better and nicer spots in the area. Sorry I hate leaving such bad reviews but they need to do better.

This rating is for the Wheaton location. Much is great about the service, cleanliness, and payment…read moresystem, so I wish I could leave a more favorable review. However -- a big problem: We wash our clothes scent-free due to a family member's asthma and allergies. Put in a load of laundry, used our own unscented Tide Free & Gentle liquid detergent, and the load came out strongly scented. I don't know if this is due to a previous person's load leaving scented residue, or if the establishment "freshens" the washers with something scented. We use this laundromat for heavy loads, or if we have a problem with our home machine. Unfortunately, we won't be able to patronize this location again due to the residual fragrance left in our laundry. It will take weeks or re-washing and hanging outside to try to remove it. Prior to the new ownership, we never had this issue.

I was greeted with a smile as soon as I walked in the door. She offered to launder my items but…read moresuggested a deep clean for a number of items that I haven't been able to remove stains from. She went through each item individually and gave me suggestions on how to have them cleaned and how to care for them. She even gave suggestions on how to save money. After returning to pick up the clothes, the same great service was provided and she made sure I was satisfied with the service. The stains were all removed (I'd taken these items to other locations and they were unable to remove the stains). This place costs more than my last cleaners but it's well worth it!!!

This is by far the worst dry cleaners I have ever the displeasure of using. I brought in two custom…read moreshirts after a funeral and a wake, and they were just as dirty as when I brought them in. The employees said the shirts seemed dirty, and I said thats why I brought them in. They charged $12 for cleaning two shirts that were just as dirty as when I brought them in. When I asked for a refund I was told the owner was not there. I left my name and number and was never contacted to resolve situation. I went home and sprayed some oxy clean on collars and they came perfectly clean in minutes. Don't waste your time and energy when there are plenty of good cleaners in the neighborhood that will do your cleaning far better.

Wow... I'm absolutely amazed at how wonderful my experience with Real Deal has been. I'm moving…read moreand was too busy to do the huge amount of laundry that had accumulated, and I was starting to panic because I wasn't going to have enough time to get it done. I paid for same day service, and after arrive l arriving right on time, the friendly rep met me right at my front door and took the several bags of laundry. They finished the laundry super quick, and just finished dropping it off - again, the rep was super friendly. The laundry smells wonderfully clean, and the clothing is filled better than I could ever hope to accomplish even on my best day. I will most definitely be using this service many more times to come. Thanks guys!

It is a thrill to open my laundry bag which has been serviced by the Real Deal Laundry Service…read more Each item is a work of art, carefully and beautifully folded. The pick-up and delivery is prompt and done with a smile. If you want your laundry to be done better than you can do it, try this company!

This place is great and so inexpensive! I mean, 5 business shirts and a suit for approximately $11?…read moreAnd they always get it right. They are quick, on time, and ready when you need it. I have had pants hemmed, suits altered, and everything looks professionally done. They also do laundry which is a bonus. The service is no nonsense and quick so to not waste your time. Love this place!

Wish I can give them 0 stars Just a miserable ppl…read more Very rude, had a problem with my dry cleaning and every time I call he just hang up on me

Im taking a star off due to the wash and fold services…read more The attendant selectively folds certain items, doesn't flip out clothes, rolls them up and tosses them into the "wash and fold" packet. It's become a "wash and roll" All my clothes are wrinkly.

This is the cleanest laundromat, I have over ever been to. The place is clean, the machines all…read morelook like they are new and the staff are friendly. I would definitely come back here.

This is the cleanest laundromat I have ever been in! It was always clean when it opened over 20…read moreyears ago and I was pleasantly surprised to discover it was very clean today when I had to utilize their facilities. The washing machines are fairly new and there was an attendant on duty keeping everything tidy and orderly. The prices are very reasonable, especially considering two other laundromats I visited recently were more expensive and were dumps.

Broken washers, no full cycle for wash. Therefore it's still suds. Owner will not replace wash or…read moregive refund

Great laundromat!! Although I no longer live nearby, this is my first choice when a mega size…read moremachine is needed. Nice, clean and welcoming environment even at 2am. Seriously. I have been a customer for the past 10 years or so and never thought to write a review until now. Always someone on staff to assist and having tv or music helps time go by. I probably pass 2 or more laundromats en route to Mr. Bubbles but I like this place.

I have had BITTER SWEET experiences here... As u see I said experiences meaning plural... True…read morethere is a lot of unattended clothes left in dryers for an unspecified amount of time, in which causes a dilemma when it comes down to obtaining a dryer and sometimes washes too! On the flip side though,the staff definitely try to accommodate you as much as possible... For instance, I lost my card, well someone picked it up, and the lady who worked there went as far as to have the owner review the cameras when he came in... Luckily after asking around the guy returned it before having to go through all of that 1st... Overall I do feel safe there, but could there be a few adjustments, by all means... Could be a really good place to go to wash with a little more thought put into it!!!!

Clean, convenient laundromat with nice staff that keeps a close eye on cleanliness and…read morefunctionality of all their equipment. Best maintained laundromat I've ever used and I'm a senior citizen who has never Dad my own washer/dryer. Cleaned 3 times daily with bathroom and 24 hrs. Reasonable prices and plenty of hot water and hot dryers.