Fixed my water heater problem in an hour and charged less than $100. Called in the morning and they…read moremet me at my condo within an hour. Quick and reliable. The same issue was looked at yesterday by a different plumbing/heating contractor and they quoted me $3k to replace it.

Just a great experience. Frederick is a complete professional. Came and replaced an old tankless…read morewater heater. He did so quickly and the cost was very reasonable considering the type of work and time involved. He was also extremely responsive and worked beyond the hours that many contractors are willing to do. I totally recommend him and his company.

I've used DM Select Services twice: once for water heater repair, and once for garbage disposal…read morerepair. Both times, they fixed the problems and didn't try to upsell me on replacement. As a landlord who lives thousands of miles away from my property, I really have to rely on the integrity of the repairmen to honestly assess problems and fix them. My tenants were happy with how quickly I was able to schedule repairs and how professional the repairmen were. I don't see myself using any other company for repairs that fall within DM's range of services.

Please - if you're going to use this company, verify what you're told. We just moved to the area a…read moreyear ago, so when our neighbor swore that DM Select Services was the only company to call for our a/c repair (it quit working)- I called. The young lady who answered our call was courteous, friendly and professional. I was very pleased with their ability to get Patrick out to our house the next day. Their service fee seemed reasonable and I felt comfortable with 90% of Patrick's advice. His service seemed thorough and quick. I know just enough about a/c units to have an idea of what was wrong and Patrick confirmed- the system was low on R22 refrigerant (Freon) and the coil for the compressor had gone out. He replaced the parts, but told me that it wouldn't work for long because it was very low on R22 and there was no more R22 available. He explained the history of R22, which I already knew most of, and told me the only option was to replace the entire system. This is where I became nervous because he quoted a price off the top of his head for a new Carrier system. In my profession we say that "the appearance of impropriety is as bad as the impropriety itself. How could he possibly know the exact amount and instantly recall the number? He hadn't even seen the interior unit or duct system, but said it was all inclusive - $9,500 installed inside and out. His next statement made me more concerned as it is frequently used in high pressure tactics. He said that if we decided before June 1, he'd deduct the $500 service charge from the install cost. I asked several questions to explore the issue, but he quickly shut down the questions with the emphasis on how little time I had to decide. He reminded me several times that the current a/c was not repairable due to the R22 issue and that it wouldn't last without R22. He made it clear that R22 hadn't been available for two years. Due to Patrick's statements feeling false to me, I googled it and to my surprise- Freon is available from many suppliers. I was even able to order it myself as long as I ordered it in 2lb containers or less. I was beyond upset and after a few emails received a call from their GM Tim. He danced around the statements for a while before saying that Patrick had told "half truths" about Freon. It is available, but his company chooses not to stock it- although he later acknowledged he has a 25lb can of it in his service truck. He denied that Patrick was trying to sell me a new unit using false statements and again called them half truths that were the result of poor training. Regardless, my 72 yr old neighbor who recommended them was also upset about the "half truths" she was told that made her buy a new a/c. I'm pleased to say I found a different company that is happy to install my Freon for a $90 service call. They can call it half truths all they want, I believe it is called theft by fraud and although I'm not familiar with Virginia laws- in every other state I've lived in this is called Financial Fraud of an Elder in the case of my neighbor. Please be careful- bigger isn't always better. Ps- Tim referred to company as "ARS" which could explain a lot. American Residential Services is a massive corporation out of Memphis, but DM Select claims to be a "small...family owned business" on their website. Something doesn't add up, but that's not for me to decide- I'll refer my neighbor to state criminal investigators to figure out what lies may have been told and if those lies constitute a criminal violation. Update- I found out just how badly they ripped me off when I jumped online to check the parts the installed. One part was under $12 and the other was available for under $30. The technician took less than 15 mins installing both. I believe these people are straight up criminals and you should avoid them at all cost.

I got a text message offering seasonal inspection for HVAC, so I requested a visit. The inspector…read morecame out and looked at everything, and said I needed a series of repairs to my heating system or there would be catastrophic failure. She offered urgent repairs that day for nearly $3000. I would need further repairs that would be close to $10,000. She conveniently offered a payment plan for this. If I joined their service plan (I forgot what the monthly fee would be), there would be discounts. I am in terrible shape financially, so I can't afford any of this. One of my neighbors happens to work in HVAC. He told me to ignore all of this. He has lived in the neighborhhood for just as long as I have, and has the exact same system. He said he has not done any repairs. Well, I can't afford the repairs anyway. He offered to help if there were serious problems, but told me not to worry. Will have to see what happens.

I just signed up for the annual HVAC and Plumbing services. After using another company I was a…read morebit gun shy of another company trying to upsell me of things I may not need. Jason, one of their techs, showed up on time and did a complete plumbing evaluation. There were, of course, issues to be dealt with but he illustrated to me a priority schedule which made a lot of sense. AllTech's pricing seems to be competitive. My next call in to them will be working with the HVAC so I am hopeful that whomever they send will be as competent as Jason. I think, this time, I made a good decision. Thus far, I highly recommend this company.

I can honestly recommend ANTHONYS HVAC They provide very fast turn around times for service. Fair…read moreprices for quality work you can depend on. I feel very confident in their hvac services and you can too.

Received prompt service and Anthony was very nice. I'd recommend and use them again.read more

I wanted to jump on with an update quickly! I'm not sure…read morewhat happened with the other people who posted negative marks about customer service after the unit was installed. We have had exceptional follow up from the team. We had a little hiccup with one of our three units installed. We called this morning and they were out right away to correct the error. All I can say is the integrity of the company and team truly has made our day! Thank you to Freddy who I'm pretty sure has been here every day this week to get us up and running and the wedding construction back on track today! I wanted to add the integrity of the company has given us great trust they will stick with us to ensure we are all good to go for wedding day and beyond! Thanks all! Definite hire from us in the future.

This serves as a follow up to my review dated on May 22, 2025 entitled "Nice is not "nice"…read moreanymore". I received a letter I received a follow up letter from Commonwealth of Virginia department of professional and occupational regulation. The letter states that no longer has a viable license at present and as a result, they can no longer proceed with my complaint. That is unfortunate. It is important to note that Nice Heating And Air was recently acquired by Michael Bonsby HVAC, Plumbing and Electrical located in Gaithersburg Maryland. During the acquisition process, I have been immediately deluged with repeated calls following up on providing future maintenance services, not acknowledging or responding to my complaint regarding service delivery. I was informed by three neighbors and friends who had cozy maintenance plans with Nice that they no longer provided various paid services for them, and thus their maintenance plans were ended. The referrals mentioned they took it in stride, by the lack of communication, no longer enroll in the new corporate maintenance programs of any HVAC company. Lesson learned.

Atiq is as good as they get. I've seen some HVAC folks in my lifetime. Most were pretty good…read more Occasionally there's a bad apple, but the golden one of all is Cold Ease! I met Atiq years ago, when my AC wasn't blowing out. He quickly diagnosed and fixed the problem, and he's since been the man I choose for biannual HVAC inspections. It's a condo requirement for the HOA. Can't say I like the HOA, but I love Atiq and his company. Great employees, respectful, professional, kind, honest, and in a recent experience responsive. Other folks would have been weeks. Atiq was here before I think he knew it. He's a wonderful gentleman, and I don't trust easily, as I work in a field of skepticism. If you want your HVAC done right, call Cold Ease. He's currently replacing my 30 year old unit that he prolonged, and I'm grateful for that still. He's been here all day working, and is a smart, reliable person you want doing your HVAC work. I have a lot of respect for folks in the trades, but I mean no disrespect, Cold Ease is one stop shopping. Definitely 5 stars recommendation, which as you know, is something I rarely do. He is always helpful in answering questions, reasonably priced, and most importantly reliable.

Atiq was a great help and quick to respond. He was able to come out the same day with no same day…read morecharge, just a normal fee. He quickly assessed our AC situation and not only gave us a solution but also a preventative replacement we could do at the same time to ensure that when we installed a new compressor, it wouldn't short circuit. He let us know right away that our parts were under warranty but there would be a delay. Atiq kept us updated with our parts coming in and the same day he received both he came out to fix our unit. I'll definitely keep Atiq on call for any other issues in the future.

Very knowledgeable about HVAC systems and highly competent with installation. I am very satisfied…read morewith their work and would strongly recommend Alex HVAC Services LLC. They are honest, reliable, and deliver excellent service. After my new HVAC system was installed, the condenser was not running properly and appeared to be failing. Alex and Junior backed up my concerns, performed several diagnostic tests, and contacted Carrier on my behalf. Carrier approved a replacement, and a new unit was installed. It is now running perfectly. Miguel and another technician handled the installation, and both were extremely professional. If you're looking to replace or repair your HVAC system, I highly recommend Alex HVAC Services LLC. These guys are reliable, honest, and stand behind their work. C Miller

Alex is not the ultimate professional you say he is. His company installed an ac unit in my roof…read moreand installed it very poorly and will not answer calls and text to get it corrected. He installed and industrial sized AC and heating unit on my roof inappropriately and now I have roofing damage which I'm asking him to come make the correction and he will not respond. If you are looking for installation on your roof, stay away from this company because they do not keep their promise. In the videos, you can see that they dropped it directly on my roof and now it's starting to leak. I would never hire this company again and you should be careful. I see that he is reading my text messages but not responding so that means he doesn't want to come and finish what he messed up. Disappointing.

We've been using ABA repairs for almost a decade now. They've fixed our oven, icemaker, & other…read moreappliances. Their technicians are always friendly, very knowledgeable, reasonably priced, & take the time to explain the issues and various solutions available to us.

The ABA technician came to our house on 8 Sept to fix a loud screech coming from our Samsung dryer…read more A.J. knew what the problem was when he heard it, had a replacement part in the truck, took the machine apart, and had the new part installed in about 45 minutes. He also looked at ice build up in the freezer half of our refrigerator, diagnosed the problem and asked the main office to order a solenoid kit. I think AJ covers all of northern Virginia. But make sure you ask for him.