Hanna is my pedicurest She is really really good and friendly. She really really make sure my ingrown is out and callouses . And she really taking her time cleaning my feet not like other saloon they so rush. So they can have lots of customer Call make appointment so for sure you get her and ask for Hanna. read more

had a really disappointing experience at this nail salon. I was overcharged, my toes were not done the way I asked, and my nails turned out completely different from what I wanted. I specifically said I didn't want glitter, but they still put it on anyway instead of listening to my request. I left feeling frustrated because I paid more I should have for a service I wasn't happy with. A good nail appointment should involve listening to the customer and making sure they're satisfied before they leave. Unfortunately, that wasn't my experience. I won't be coming back, and I hope they improve their customer service and pay closer attention to what their clients ask for. read more

I'm a regular customer to this Salon but the other day I was mad after I got my eyebrows done. This is my eyebrows after I got waxing, my eyebrows are burning so bad. The lady or (Ada) her name was a 1st timer I guess and she even mad at me because I'm not satisfied with her waxing. Vibe? It's okay but workers should speak in English if they're talking to each other if they have customers, they should not speak in their own language. read more

Cloud 9 Salon & Spa - After the eyebrow waxing - Hair Salons Near Me - Honolulu, Hawaii

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I have been going to this salon as a regular but was very disappointed on my recent visit. I asked for a specific lady cause my mom and I like the way she cleans but when I got in, another lady took me, I didn't want to say anything cause I didn't want to embarrass the lady so I just took her anyway. I asked for a deluxe and my cleaning took less than an hr. I expected more things to be done to me since I will be paying more. She asked me what color I wanted without even showing me any colors and asks me if I wanted to see choices, well duh. At the end I saw her take out the gel machine they use and I said I wanted regular and she tells me that my past color I had was gel (which wasn't!) and then she tells me she will charge $5 because she had to remove it, again the nail polish I had wasn't gel. She didn't even try to take off by acetone, she just used the machine and assumed that it was. And then, she saw that I was wearing crocs so I said I'll take one of those disposable slippers and then tells me it's $1, I get it fine. But my experience was not as I expected. If I could even give negative negative stars for this service I would. read more

Last minute decision to do my nails for a trip. I called the nail salon and got an appointment the same day, for gel mani/pedi. Ample parking on the lot, when not too busy because it is located at the City Square Shopping Center. But lots of street parking too (metered). When I entered the salon, I was greeted with my technician (did not get her name), and seated at the pedicure chair right away. The pedicure was pretty fast (I don't cut my cuticles due to a medical condition) but her massage was pretty awesome and so was the massage chair. Afterwards I went to the manicure table and pretty standard manicure, I did let her cut cuticles this time. I did white gel polish on my hands and feet. Although I wished she pushed my cuticles down more and placed the polish closer towards the cuticles, but other than that, everything went well and the massage was awesome. They have 1 gender neutral restroom, the hair salon part is on the left side of the shop, and the whole salon area was pretty much neat. What I didn't like was one of the barber, sitting in the waiting area not greeting people that came in, then sat at his station with his foot on his table. Like WTH! I also noticed a few other things but I'm pretty sure most salons do it, because I used to work at a nail salon as well. Overall, I would go back if I needed my nails done ASAP. P.S. Sorry no feet pics. Lol. read more

Cloud 9 Salon & Spa - Hair Salons Near Me - Honolulu, Hawaii

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This place is ok. 3/5 from me. My mom raved about this place so I decided to check it out. She said they clean the sides her of feet well and I wanted that so of course I gave them the chance. Called to book an appointment and asked for Jade. Came in, sat down, waited a little. The owner was nice, professional and friendly. Also very beautiful. lol not that looks matters but anyways... they were also very busy so that's good! When it was finally my turn, she sits me down. Turns on the water. Water isn't even that warm but it's ok. Maybe people complain it's too hot? But I like mine super hot because I want it to soak in hot water lol. They give me the menu. I pick the most expensive one thinking it was going to have the callus removal and everything in it. But NOPE WAS I WRONG!!!!!!!!! All they did was scrub scrub scrub nail polish, then more lotion to my legs, clay mask, then take it off after my nail polish. I'm looking to my right and they're taking off the callous like where was that in treatment? Why didn't that come with mine when my treatment was $55?????? I'm so confused. The deluxe was $45 so I should've gotten that if that's less and they work harder. Again, so confused After everything was done, she did an ok job. Idk I'm still on the hunt to find the best pedicure person to go do. THEY ONLY DO CASH TIP!!!!!!! My mom was mad that I told her they only do cash tip because when she came to get her nails done previously, she didn't have to do cash tip. LOL. They have an ATM machine at the smoothie shop so I went there and pulled out a $20 for my pedicure lady. I gave that to her. However, they also have a 3% charge for card as well! Also, When I paid the owner was questioning Jade about the pricing which was funny. So they gave me a discount. Total I paid was $78 + $20 tip = $98 ALSO, they don't have a wide range of colors. Theres tons of parking. Located right next to the pet store, between jays sushi. Will I be back? Nope! read more

Cloud 9 Salon & Spa - Sea green color / turquoise. Wanted a pine green color - Hair Salons Near Me - Honolulu, Hawaii

This place sucks. They don't follow the proper schedule. They're not actually skilled

I came here to do my nails for prom and one of the guys made my finger under the nail bleed. He was using the buffer(?) too roughly. I pointed it out and it looked like he didn't give a damn. I'm not sure if it's because of the language barrier? I gave him a stare and showed him the blood coming out but he just sprayed it with alcohol and continued with my nails. Like, wtf???? He didn't even say anything! We informed the cashier about this and it looked like she didn't care because it was just a "small cut." We still had to pay full price. Save your money and do not come here. Go to another salon that actually cares about your wellbeing. read more

The guy who fitted my hair made it so ugly and different from what I wanted, the place was nice, but I didn't say anything during the cut.

went to get a pedi, and as I was waiting I was observing. They don't clean their tools after using it after their done with previous customer. I'm a regular at cloud9 but this time I saw it, as soon as she was done with the customer before me, she just moved to where i was sitting and started on my pedi.. I wish she at least sprayed her tool kit with alcohol or something. read more

Love how I can come here as a walk in especially on a Sunday. My daughter and I came to do our pedicure to celebrate the end of Spring Break. My daughter chose to alternate between two colors, and I did a white gel. I love how my lady cleaned up my toes and shaved the calluses. It was long over due for me. She massaged well and took her time to make sure it was of standards. At the end, my daughter and I were both happy with how it came out. read more

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So my cousin and I decided to get our pedicures done here last minute. Deluxe Request + Gel = $62 roughly, not including tip. Both ME and My cousin got Cuts + Bleeding when they were clipping our cuticle's. Thankfully I wasn't bleeding a lot but my cousin was. The rest of the massage after the bleeding was uncomfortable as they would spray our toes then it would sting. They were super nice and did apologize. I just wouldn't recommend. read more

Cloud 9 Salon & Spa - Hair Salons Near Me - Honolulu, Hawaii

I've been to a bunch of different salons for a pedi. This one is on my top 5. What do you look for in your pedi?! Well, this is what I look for... 1. the massage, 2. the heel scrub and 3. the cleaning for the nails. Let me tell you, they checked all 3 boxes!!! Heels are smooth, toe nails are clean and the massage was long enough for me to relax and enjoy. Parkings right in the front especially if you come as soon as they open. I like to be there in the morning around 9am and be one of the first in the door. I noticed it gets a bit busy from time to time. Customer service isn't the best they don't understand well and calling in for an appointment isnt always on time. But for the service its ignorable, just walk in early and get your service done. Avoid it. read more

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They don't even know how to do good haircuts. They gon cut you how they like cut you. If you ask for a faux tail, they're going to cut the length on your mullet and make the faux tail look tiny on the back of your head. read more

Ada, and her crew do an amazing job accommodating you in a timely manner. I always see Johnny for my haircuts because he's quick and can do a very nice fade. Must call ahead for an appointment but they do take walk-in's and NO appointments on the weekends for men's haircuts. read more

Really loved getting my pedicures here but got an infected ingrown toenail most recently. Either tell them not to cut around the sides of your toenail or don't come at all read more

Hannah as always ATEEEEE !! Me and my sisters Go2 for mani&pedis We always get the deluxe, Hannah does her work precisely and never disappoints. read more

Cloud 9 Salon & Spa - Deluxe mani& pedi w gel, total :$117.56 - Hair Salons Near Me - Honolulu, Hawaii

Literally the worst set I have ever received and I left this place paying $100. I left with two separate cuts and honestly could not believe how bad my nails were after I left. I will never come back to this establishment again. My skin was glued to my nails and she did not cut my cuticles or anything. I did not get lotion or nothing and was charged $60 I am so unhappy and upset with this place. read more

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For boys to men's! If you're looking for a nice haircut/fade I highly recommend JOHN Dude can CUT!

Never disappointed when I come here to get my nails done before traveling Super disappointed in myself though. Almost always I get the same lady working on my nails & I never get her name She's awesome! read more

Cloud 9 Salon & Spa - Loving this neutral Fall color Don't mind the oil burn. - Hair Salons Near Me - Honolulu, Hawaii

Thanks to Crystal for always making sure that my Pedi is always on point. Me and my boyfriend and I go here because it's affordable and we don't get ripped off like other places on this island. read more

Johnny is the guy for fades. Anyone with straight hair that needs a fade he won't disappoint. Cut speaks for itself.

Always friendly service and great work done on my pedicures. Location is convenient and prices are reasonable. The cleanliness and Covid protocols were followed which is great. I wish they had better colors to choose though, such as a more brown reddish color nail polish. That is all. read more

omgeee I went here to see Ada the owner of cloud 9 and she did exactly what I wanted for half the price all these salons ask for GO CHECK HER OUT read more

Cloud 9 Salon & Spa - Hair Salons Near Me - Honolulu, Hawaii

My mom and I have been getting our hair cut, colored and highlighted for almost 10 years by Ada. Occasionally the other lady stylist will take me in which I don't mind. But I will let no other hair stylist touch my hair as long as Cloud 9 is in business. Mind you, I drive from Central Oahu to Kalihi on my days off to get my hair done. I have been getting my hair done pretty steady since high school but lately I've just been getting the occasional semi-annual cuts (and trying to get rid of the box dye through every cut I get, finally my hair is all natural.) With all of my creative color hair ideas, I know I can count on Ada to apply her magic while letting me look professional since I work in the business industry. Furthermore, I appreciate that she doesn't force selling hair products to her clients. Obviously you can see what she uses during your visit and that she does sell, so if you like the results, you can ask to purchase. She would spend on average about 3hours coloring my hair since it just eats up a ton of liquid in each filled bowls. Inside, there is a barber or two who cuts boys and men's hair, Ada and another lady (sorry I keep forgetting your name) who cuts and colors ladies, a lady who waxes eyebrows, and a few more ladies who do pedicures and manicures. All in all, you can pretty much spend your day getting pampered all in one spot! Despite some of these negative reviews, the owner, Ada, is a very respectful and classy woman. With that being said, unless you are swearing or acting disrespectful, she has the right to kick you and your negativity out. read more

My husband and son have been cutting their hair here with Johnny for over a year now. Recently the last few times we noticed that Johnny has been rushing his haircuts to finish faster to get in more clients. I don't feel that he's giving his best anymore and is just cutting hair fast to get more clients in. We will look for another barber now. Looking to ask friends for recommendations now. read more

I've been coming here for a few years now, back when they were Tiffany's. They under went new management but kept the same employees which is a good thing. I like coming to this place. I really like their work. These guys can cut hair good. They also massage your neck and shoulders after your hair cut. But the only thing that I don't like is when I call to schedule an appointment and when I get there they seat the walk-in people before me after I had informed them of my appointment. This happened to me twice, usually I would say forget this! and walk right on out of here but like I said, I like their work. So, I stick around. Ya! I know... I'm such a sucker! I guess from now on, I'll just walk in. Service - 5 stars! Good and friendly Environment - 5 stars! Very clean Scheduling - 0 stars! read more

Cloud 9 Salon & Spa - hairy situation - Hair Salons Near Me - Honolulu, Hawaii

Thanks to Diva who recommended me to Ada who personally flat ironed my hair and then cut it. I absolutely loved it. I came in 20 minutes early prior to my 10 am appointment and waited until 10:10 to be finally seated at Ada's chair. She was very professional and asked what I had wanted on my hair. I told her since I have curly hair, I wanted it flat ironed and then cut. She used a technique where she used men's razor to chop the part off, then use scissors to precisely cut my ends. Interesting! My hair came out beautiful and thinking of getting my hair colored with Ada. I noticed white strands already growing out. I definitely loved the professionalism here. I paid $31 and gave her $40 including tip. She did such an amazing job with my hair. I think this is my new go to for a hair cut and possible color. I definitely need to color up my white hairs. They also have a nail salon that does manicures and pedicures. Haven't tried that yet. I already have a lady I go to for a pedicure which is closer to home. Plenty of parking directly up front of the business. Highly recommend! read more

Not a bad place to cut hair. I call them Friday to make an appointment for Saturday 10am. Saturday, came around 9:55am and they ask me to wait for little bit. There's a lot of people waiting inside and we stayed outside because there's no room for my baby's stroller. Waited for about 10mins. and finally got called inside. The salon owner cut my hair. I knew she was the owner 'cause every time someone comes in she's the one greeting them, when there's phone calls she answers it and when somebody's paying she also operates the cash register. yes, she do all of that while cutting my hair. But still satisfied with what she did on my hair. She takes her time trying to make it just like how you want your hair. She charge me $26 cents something for the hair cut and tipped her $6. Would i go back here? Yes. But still not my go to salon for haircut will still search and consider going to other salons. Dec. 20, 2018 Update. I finally got to try their mani & pedi. Went twice already, first time was ehh but the second time I requested for Hannah. I love how she did my nails & i am satisfied. I had two repairs both thumb nails are broken & needed acrylic extension. They charge $5 ea. I also did gel for my hands and regular polish w. french tip for toe nails. I think french tip nails is extra. She also offered for my feet callus removed & that's another extra $5 (this one i wont recommend,not really worth it) Hannah also massage my hand through elbow which i never get with the other lady that did my nails. Felt good, it was relaxing. :) My total was $75 without the tip. ($74.xx) read more

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Love my haircut, she cut my with hair with whole new look, with a the styling after, love it , I will see you again thank you Ada read more

I've visited this salon twice, both times for pedicure services. The first time I was serviced by Leon/ Leo and he did an amazing job! I came here today and called ahead of time to see if it were busy that way I could schedule an appointment, however they said walk ins were okay since they weren't busy. I came in with a friend at the same time around 5:45 and we were seated right away. I was serviced by a younger woman and I'm sadly disappointed that my pedicure lasted no more than 20 minutes, she rushed through the whole service that by the time I was done (around 5:05) the person working on my friend hadn't even started her massage. Most likely she rushed because right after painting my nails she took the client who was waiting by the chairs. This place is okay, I'd recommend calling in and requesting for Leon/ Leo if you'd like a decent pedicure. read more

Always pass this place when walking around the strip mall and always thought it was a vape shop because of its name..anyways I needed a cut today to be fresh for the phantom of the opera so checked this place out and got a cut from Jon..freshest fade and line up I had in a while and price was way cheaper than my normal barber..definitely will be back. read more

Cloud 9 Salon & Spa - Hair Salons Near Me - Honolulu, Hawaii

I'm asking if they have any recommendations for pedicure designs and they said nothing. I never come back here. So expensive for plain design $55 + tip read more

I received the best pedicure today from Leon. Go and get yours done if you need some good massage for your feet. He does quality work and u will want to return to see him again. I highly recommend him and will return monthly to see him. Awesome job Leon! Johnny been cutting my hair for years and he is so consistent. I always make an appointment to ensure I have a spot. I've noticed he can get very busy at time so be sure to make an appointment. Keep doing good work Johnny! read more

I love the way the men cut and style my son's hair and to me it's worth the long wait (usually 1 hour or more). Unfortunately I've done my nails and hair with not so great success. My toe nails would always hurt and they dug too deep. I stopped doing my nails here after 2 bad experiences. Now for my hair....a NIGHTMARE! I colored my hair here because my regular stylist was moving. My scalp was burning to the point of where I wanted to cry! I told the lady and she asked if I washed my hair the night before. I only did my regular olive oil conditioner the day before and she said that's probably why. I've never had that problem before but I guess I know now to wash my hair several days before instead. But back to my horrific experience-I now have scalp burn and my hair is stringy where there is pus oozing out. Even if I run my fingers thru my hair, it hurts! read more

Cloud 9 Salon & Spa - Don't go there for hair color! - Hair Salons Near Me - Honolulu, Hawaii

I've been going here for years and I've always had great service. They always complete their work to the best of their ability. My favorite nail tech is Rose, she gives the best massages and great at cleaning and painting my toe nails. read more

Parked and called in to see if they could take me as a walk in. Crystal was available for a quick pedicure; that I so much needed and deserved. Was able to relax and unwind after a long day. Did the whole soaking, callus, massage and even a hot towel. Probably will do the deluxe the next time; extra lotion & scrubbing. Got some free pedi slippers becaue I had covered shoes; didn't want to ruin her hard work. Will come back again. read more

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Adam at this place cut my hair and did an amazing job, I recommend him to anyone looking for a great cut!!!! read more

Cloud 9 Salon & Spa - Exactly how I wanted it to be cut. Cost me $18.85 - Hair Salons Near Me - Honolulu, Hawaii

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AS A PAYING CUSTOMER!!! My little brother was told by the barber (not gonna name) that his hair was to tangled to trim so decided to just THROW His hair up in a bun ... very poor excuse to do your JOB ! He only did the sides and left the rest as is ! When specifically told how he wanted to cut his hair ! AS A PAYING CUSTOMER!! all ik is that he's lucky I wasn't there with him. For him to come home and ask me to fix his hair made me furious bc once again AS A PAYING CUSTOMER !!! You should always provide excellent customer service! I'm not sure if this barbers day wasn't going good but it doesn't mean you should reflect it on others! Especially through your job ! Bc I am someone who would walk back in and make you fix it ! I would love to share more but Its okay this should be enough . Just a heads up if you have TANGLED HAIR !! Brush um before you go . read more

Parking is available, there was no wait hair cut was not to badly price just didn't make sense same cut 2 barbers kids 19 adult 16.... But it's all good. Daughter's nails and cut was only 5.00 The staff is nice but very quiet and very little personality. read more

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