Got a pedicure. I love getting pedicures especially when they give you a foot massage. That's the highlight of my day. My nail tech did a great job. My legs and feet are soft to the touch and the color on my toe nails very pretty. She did a fantastic job. Highly recommend this salon. read more

Not going here again! I have been getting pedicures here for over 10 years, and today's $38 service turned out to cost $53 before tip. New tech didn't disclose that gel color was $15 more when the previous owner always threw that in for free. read more

I went there 2nd time the first time was okay even though they don't get the right color that I like but they did it net and clean but the second time was so horrible I am so unhappy the lady that did my nail is look like new and don't know what she doing, when she removed my old nail polish she almost remove my natural nail and I felt pain, I told her what I wan but she look like dont understand me it's language barrier so disappointed. she took 1.5 hrs and not even started my nail to get polish by the way I did the pedicure. I told them I don't want to continue and I need someone to finish it and Haoi finish it but still come out horrible because the lady put the thick messy stuff to make the nail stronger.So unprofessional work they did to me, my husband so mad and want to talk to the owner but I held him back I said no need. I just not gonna come back there again. They expensive and I gave good tip but they not consistent for putting untrained technician. read more

Golden Nails - The job that they did to me not even 1 week look so dirty - Nail Salons Near Me - Honolulu, Hawaii

Thank you Tammy for all was doing a wonderfully amazing job i really enjoyed going here it so relaxing

I have been here several times in the past and shocked they are rated so low, always had good service and quality care and professional and friendly outcome. Highly recommended read more

When leaving the rental car place, I asked the local girl where she got her nails done. She said here so I came for a much needed pedicure. I did the highest end one with the longest foot massage. Nails looked great! I wanted a flower painted on but the did a sticker instead. Looks great. Easy parking. No frills kind of place. read more

See all

We came here to get our nails done before a wedding. I would recommend this place. The guy I had fanned my nails so they were fat and ugly. He didn't listen to what style I had requested and he nicked me several times. Never have I ever had such terrible service here. The lady who did my daughters also did an awful job with the shape and thickness. The parking at this place is bad. We were in a rush to leave because of the wedding we were going to and I had to go In to the salon several times to ask them to move the right car. Again no one listed because they kept asking the wrong vehicles to move. We will never come here again. Complete waste of money and time. read more

I travel from Ewa to come here and only do pedis. I do my nails else where:) only because I am really particular of my manis, but any who I always come here for my pedis and tried other places and I just cant find a place better then here. I normally get my feet dont by the owner or her sister so they are always so good. Me and my mom are regulars so they know us and give us the best welcoming and always thank us for still supporting them even tho we moved to the west side a few years ago. There is this guy I believe hes fairly new because the only other guy is HOAI which is always great but the new guy did my pedi the last time and let me tell you I loved it, he was so good. The massage was 10/10 but I just didnt catch his name :(. Anyway I love it here because they make such a big deal when we come and I love that! Anyway Love them. read more

I made an appointment to have a set of acrylic nails removed. The set of acrylic nails were on for 2 weeks. (No lifting as the place we normally go to does a. Amazing job). Well we know that "the appropriate way to remove them is in a salon- soaked off". Well of course we needed them removed ASAP. The normal place (nail salon" we go to was fully booked for a last minute requests. So of course I turn to YELP. When I called and spoke to the owners daughter Lena (unsure of spelling) she said "we soak off the nails". Well yay!! This is what I want for my daughter. The appt was the next morning at 9am. I called again to confirm it will be a "soak removal". They confirmed. I'm feeling ok about this new place for removing the acrylics. A seasoned or professional salon would know that the nails were fresh. No lifting. Polish on point. Not too much growth. Still looked good. Unfortunately, I picked up my daughter and she told me "THE FIRST PERSON TRIED TO TEAR OFF MY ACRYLIC NAIL" meaning THEY DID NOT SOAK IT!! as I requested. She said "someone else came to help me cause he had an appointment" (thank goodness!!) then the tech soaked her nails. This really bothers me as I CALLED ESPECIALLY FOR AN APPOINTMENT TO GET THEM SOAKED OFF" I called the shop back to speak to the manager or owner to explain what happened. I was passed off the daughter. Who happens to be Lena.... Yes, the person that I initially spoke to... to make the appointment. She was totally backing up the person who tore the nail off. Not even understanding, and I kept telling her that we made an appointment to soak it off. There was no resolution. Very unprofessional. I am not even sure how this happened as she explained to me that it was "also written that you wanted the set soaked off". Now I'm totally confused, so what are your workers doing? I asked if it was a new employee and she said "no he has been here from opening of the shop". I'm now thinking SLOPPY POOR SERVICE- NOT CARING ABOUT THE CUSTOMER!! They charged $15 for terrible work and injuring my child. Of course I wasn't there. And my girlie tipped the 2nd worker as it wasn't her fault. I just am speechless with how this happened. And still no resolution of the situation. A few words for people who are looking for a quick place to go for nails. DO NOT DO IT!! Go elsewhere. Oh and yes it bled. Just FYI. Fair warning. Do not go here unless you want to have less than satisfactory work. read more

Golden Nails - Went in to get acrylics taken off. The guy decided he's going to try and peel/pry off my daughters acrylics.!!! What the heck!! - Nail Salons Near Me - Honolulu, Hawaii

Cathy is my absolute FAVE nail tech to go to :) I have been going to her for years now and she has never disappoint. They have lots of color options that I love. The only downside to this location is parking. Very limited and if they are busy you might have to call in advance to make a appointment. Please do your research before coming here and know exactly what you want. Some of their nail tech aren't as advance like most nail salons. Some of their Tech do not know how to do certain styles or designs. read more

They were able to fit us in as a walk-in for a women's gel manicure and a men's pedicure, which we really appreciated. The attention to detail was amazing and we were so happy with both services. Everyone was super personable and welcoming. Hoai is amazing as always, and Tammy (the new owner) gave my husband the best pedicure he's ever had. Highly recommend! read more

I know that I just made a review a month ago but I do need to change my review from a 4 to a 5 star. Like I say this is the only place I go for my nails. Not over priced like other places & doing the same thing. PARKING: Parking is small & I believe their is no street parking? They probably have 6-7 stalls. Cross your fingers you don't go on a busy day & time. SERVICE: I definitely recommend you guys to ask for "KATHY" when you come here. I just loooooove my nails everytime she does it. It's crazy because o get freakin compliments when I first get it done & when they are grown out. Yes!! I said it. Grown out. My nails last over 3weeks with all my nails on & not even trying to come off & my job is a waitress that buss tables & always dipping rags in warm/bleach water all day, 5 days a week. She knows me so well with my obsession of nude colors for my nails. The refills aren't as crazy as other places too. They have so much colors & new colors too. So don't worry about if they have your color cuz they do. Will I recommend this place? OF COURSE. SO FAR I TELL ALL MY FAMILY & FRIENDS TO COME HERE. read more

Golden Nails - Nail Salons Near Me - Honolulu, Hawaii

Did a mani/pedi on Monday. Service was excellent by Tammy. the owner. Nails look perfect the way I like them! Four friends came along and loved their mani/pedi from the stylists with pretty Christmas sparkle nails, orange hint sparkle to dark red one color. One friend also fixed her eyebrows and looked gorgeous with full eyebrow look. Will post pics next time, forgot to take pics. Mahalo for the fun relaxing day. Pedi were wonderful and soothing! Margaret read more

normally I don't do pedis but this one felt good. It was a great experience for a first timer.. really great and friendly service. I would de go and do my feet again. read more

Golden Nails - Nail Salons Near Me - Honolulu, Hawaii

Love this place. No frills salon but customer service is GREAT. My go to salon in Honolulu (and i've tried dozens!) My technician Diana is just amazing - pays incredible attention to my nails and takes great care to make sure it's perfect. Small tight parking lot. read more

Diana did a great job! Very relaxing deluxe pedicure! Staff was friendly and the French pedicure looks great!

WORST NAIL QUALITY. I never post reviews, but this is just UNACCEPTABLE. Back story... 2 nails broke & my nail lady was booked so I settled for the closest place... called on Friday (2 days ago) for a fill.. They were quick to take me in (for the WORST EXPERIENCE). STRAIGHT TO THE POINT... 1. I have no smooth nails. They each have bumps or dips in em. 2. I asked for full color no designs. She INSISTED SHE'D DO A FADE! 3. I told her multiple times I wanted it all one color & when I got back from washing my hands, there was glitter polish on her desk. I repeatedly told her I didn't want that & I even told her I didn't like it after she put it on 4. My pinky was burning after she put on the dehydrator & I told her & she continued & said "after you wash your hands it be ok" after washing my hands it still burned & she said "I'll put lotion" didn't help 5. Horrible fill job, you can see where there should be product in some areas that aren't covered. 6. Because of the fade design, you can see how poorly she filed down my nail underneath. 7. You can still see polish from pervious design WHEN YOU PRODUCE POOR WORK, YOU LOSE A CUSTOMER. NEVER EVER GOING BACK & I WILL TELL EVERYONE STAY FAR AWAY FROM THIS PLACE!!!!!! read more

See all

Very poor quality of work... for $120 did not expect thick looking nails that literally started chipping as soon as they were done. Infected my toe and left me in a worse condition than when I arrived. Save yourself time and money and avoid at all costs! read more

Golden Nails - Nail Salons Near Me - Honolulu, Hawaii

See all

My first bad experience here was a month ago. A younger nail tech did my pedicure..not sure her name but she's americanized and darker complexion...she ask if I could tolerate pain and proceeded to yanking a chunk of my nail (not a hang nail.i don't get those) and said "oops" a month later and its INFECTED! I NEEDED TO SEE MY DOCTOR! I've never had this happen to me before..never ever again am I coming back here. tools are not sanitized and it left me wit an infected toe. TF read more

Golden Nails - Nail Salons Near Me - Honolulu, Hawaii

See all

Please don't go this place if you don't want to damage your nail body matrix. I went to remove gel and this lady didn't know how to use the machine and she barely thin out my nail bed more than 70% Bad customer service, not sanitize, no distance required. Everything was mess... read more

If I could give a negative I would! This place was way to o pricey for the service and product that my sisters and I received. I just arrived from Las Vegas and was in need of a Mani-Pedi. I was referred to this place by a family friend and trusted her referral. I was totally disappointed. First off my pedi was done by an older woman who did an okay job. The only issue that I had was I paid extra for the Deluxe Pedi and she did not provide the extra service. The hot rocks were a joke I don't have the patience to write this review so I'll let the pictures explain my frustration but I will say this. We got the work done Friday and it's Sunday and this is how it looks. She didn't even clean my nail bed and cuticles. When I asked if she was gonna clean them she put oil on my nails after the paint dried and cut the cuticles right then. Plus I paid for Gel Nails and 3 days later it's coming off smh!!! read more

See all

I really like the service and the outcome of the manicures here; but only for a few of their employees. The gel lasts very long and the art is on point. read more

Did a walk-in around 10:30 am. Got seated immediately and showed Tina the photo I was looking for. And she let me know that they didn't have the exact grey picture, which was totally fine it looked perfect with the grey they had. Took about 2 hours and the outcome was perfect and I am in love with them. I did accidentally touch the base coat and mess it up, but she was super cool around it (unlike some other places that get annoyed that you accidentally messed it up). Had fun talking story with Tina & Lynn. Go to Tina for all your glitter needs. Such a great price! Will definitely be back to do my EDC nails in May! Thank you Tina you da one! read more

Golden Nails - Nails by Tina feat. my pup - Nail Salons Near Me - Honolulu, Hawaii

no one took my temperature, made me sanitize, write my info down... I HAD BEEN SEATED ON A STATION WHERE I SAW THE LADY LEAVE... no one sanitized my station AND I HAD TO USE THE SAME TOWEL THAT THE PREVIOUS LADY HAD BEEN RESTING HER HANDS. I had made an appointment earlier today, i get there on time and they don't seat me until 40 minutes later.... then the owner lisa takes me, leaves me mid service to do work on someone else and then sends me off to another nail tech. there were other people waiting around for 15-20+ minutes for their service(s) as well. 1. nails are crooked and all different shapes 2. acrylic is on my skin and has crusted 3. paint job is terrible i've gone here so many times and enjoyed my services but i'm posting this truly because i will never be showing face ever again so i thought it would only be right to do so.... if i could rate 0 stars i definitely would THE LAST PICTURE IS LITERALLY THE NEXT MORNING!!!! SHE COATED MY NAILS TOO THICK WITH THE GEL read more

See all

Shoutout to Oaui for doing my nails! He does a great job with his designs and everything all above. It is best to book an appointment ahead of time because he gets busy real quick. read more

I was treated to the deluxe pedicure by a good friend and enjoyed a leg scrub and massage that was so relaxing and stress-relieving! This was the first time that I experienced massage with hot stones, and it was lovely-not too hot but just right! This is a relatively new salon(about 4 months old) so is clean and new! The massage chairs are new and work really well. There are 4 albums full of photos of their work and they let you know that what you see for manicures can be done for pedicures as well. Brian did a wonderful job cutting , cleaning and buffing my toenails without hurting or cutting me. And my pedicure came out beautifully! Very happy with the results! read more

I can't believe this awful place has four stars! Ive been coming here for the last two years but no more since their customer service has fallen greatly. In fact I would give this place zero stars if I could -- DO NOT COME HERE. This place is like the Wild West , anything goes. They reuse their pedicure equipment ( gross!) and their pedicure basins are not lined, with mould growing inside. How nasty. Someone cut you? Too bad pay full price still!! Gel/acrylic lifted within a week? Too bad nobody will fix it for you. Need some more reasons to avoid this dirty , run down business? Well, here are a few more reasons : 1. Parking sucks they only have 6 stalls which are extremely narrow so if you drive a truck, suburban or even a normal sedan you will have problems parking in here. No parking? You can park about 0.5 mile down in a dodgy Kalihi neighbourhood and maybe ruin your pedicure in the process of walking. 2. They have awful customer service. The workers speak in Vietnamese the whole time and I've seen them start talking in Vietnamese, shaking their heads and laughing as soon as a client leaves. Obviously talking bad about that client. So unprofessional! Hoai used to be good but lately he's busy all the time. He is constantly trying to squeeze customers in so his work is shoddy. He's focused on making as many appointments as possible so he doesn't pay enough attention to detail. He does my gel manicure in 30 minutes, and it lifts in less than a week. There goes $25 down the drain. Same goes for my acrylic nails, then I come back to get it fixed but he is so busy he asks me to wait for an hour. Dude, I don't have 1h to wait for you to fix one nail that's messed up because you didn't care enough to take time to do my nails properly! Of course I said I couldn't wait and asked if someone else could but everyone walked out of the salon as soon as Hoai said something in Vietnamese so he either said something bad about me or nobody else wants to fix one nail for me since the $$ is paltry. This is the epitome of terrible business and atrocious customer service! Not to mention also incredibly rude. MANNERS , learn some because clearly nobody taught them. This is America not Vietnam , so speak English in your workplace. All this while the manager Lisa just sits there and doesn't say anything. Unreal. After coming here for two years, I'm mortified that they've completely disregarded my loyalty. Kathy and Jenny both have bad attitudes. Jenny once refused to do my nails because she wont do it the way I want. How completely absurd that I, a paying customer should request for what I want only to have a nail tech say she won't do it unless it's her way!!! Who does she think she is?! Tony was great but I heard he's no longer there which was why I switched over to Hoai in the first place. In summary because of their awful service rendered and poor customer service this place is not worth the awful parking ( there's a tanden stall so if someone has to leave and you park there you have to go out and move your car potentially ruining your manicure!). This salon is also dirty, there's dust everywhere and their pedicure basins are moldy. Best to stay away from an unfriendly, dirty establishment unless you wanna get infected , or cut or have a shitty experience ruin your day . Don't forget , you pay for what you get. It's cheap for a reason. read more

I absolutely love this place. I live in Mililani and will take the time to come out to kalihi just to do my nails here. I'm very very picky when it comes to my nails but I'm so lucky to have been told about this hidden gem. They're always so friendly and the wait is hardly ever long. The only downside is the parking lot gets full fast. Not too much of a problem because there is tons of street parking. "Hawaii" is so great on customer service while he did my nails he knew pretty much every customer who walked in by name. That's awesome! Can't forget the prices. They are very reasonable..in fact they're on the cheaper end but still great service. You need to try this salon out. You wont be disappointed read more

Recently got engaged about a month ago and how embarrassing to have ugly nails with a beautiful ring my fiancé gave me. He wanted to propose 4 months ago on our trip to Disneyland and he told me to get my nails done. He pretty much gave me all the clues that a proposal was on its way so he decided not to do it on the trip (lol). Instead, he did it on our 9 year anniversary. This time he didn't tell me to get my nails done so that was quite embarrassing lol. Anyways- I finally made time to get my nails done. Got a manicure and pedicure at Golden Nails in Kalihi across from Helena's Hawaiian food. There is about 4-5 parking stalls. It can get busy so you will have to look for street parking. I got here about 9:30 am and got the last stall. And they open at 9am. You get the idea. Unfortunately, I was not able to ask for my nail tech's name but she was so awesome! (If you're reading this, thanks girl!) Very funny but also knows how to give you your peace. I asked for a pedicure spa $23 and she did a great job. I didn't get a deep massage because that was over $40. So the massage in the pedicure spa was very basic. She did a great job at the color. She fixed every little paint problem. Onto the fun part! I asked for an ombré French tip gel for my manicure. She used an airbrush which made it look natural and I love it. She was so sweet because she kept asking if I was okay, if it hurt and if the cut was good. I said yes to everything so at one point she's like "you so cute, say yes to everything" lol I think every employee loves that kind of customer. Definitely will have to come back here. Fave nail go to! read more

Golden Nails - Ombré French tip (gel) $70+ (addtl $5 for ombré design) - Nail Salons Near Me - Honolulu, Hawaii

Okay my photo doesn't do Golden Nails justice because it is soooo much prettier than it seems in the pic but yeah, really good service. I only had a 10 minute waiting time. Thank goodness. My nails turned out lovely!!! The lady who did it was all smiles. The only thing stopping me from rating 5/5 stars was the prices. I did golden sparkly nails with gel coat and two cute bows. The nails itself was $28, gel coat was $15 whereas other places can be as cheap as $5, and two tiny bows was $12. My total was near $60. If you're tight with money, you should be aware of this but if you don't mind big bills as long as the nails are beautiful, go right ahead! :) read more

Golden Nails - Golden Sahara Nails by Golden Nails - Nail Salons Near Me - Honolulu, Hawaii

I went here to do a mani and pedi and let me just start by saying the parking here is terrible. There are literally only 5 stalls & if this place is busy, good luck finding open street parking. When you walk in, the place looks rundown and old but I figured with the good Yelp reviews I'd give it a shot. I walk in and the woman that worked on me (older woman) grabbed her shower caddy from the back with all of her tools in it and started working on my feet. I was paying close attention to the detail of her tools/service. There is a bottle of lotion that she put on my cuticles before pushing them down, and to get the lotion out of the bottle she constantly stuck her finger in it bout a couple of times then closed it. With the sharp tool she was running it back and forth into my toes hurting me, and with the buffer tool was buffing my skin! All the tools being used on me was being put in a cup which was accumulating water, she dumps the water in my pedicure sink while my feet is still in it! Like (why not just wait till I'm done?) I doubt she ever cleans her tools. As she drained the sink I saw mold on the drain and was completely grossed out. I should've left...but shame on me, I didn't. Then she starts working on my manicure, her station looks dirty (like she reuses the towels everyday that she uses to dry customers hands), there she goes again buffing my skin! Then she brings out the lotion bottle again and does the SAMEEEE THING!! & she kept putting it down in her caddy! The same caddy she bought to my pedicure which means she was using the same tools she used on my feet ON MY NAILS! I never once saw her clean it! While putting on the gel polish, my ring finger was constantly burning really bad and I told her that and she demanded I leave it in the lamp so it could dry, it still burns. Then gives me a crappy hand massage and tells me to leave the "coconut oil" on my cuticles, trying not to be rude I just wiped it off and immediately showered when I got home, I felt dirty. I would not recommend this place to anyone. If you like your nail places sanitary, I would say to spend more money at a CLEAN salon and get the comfort and peace of mind that you need! This place wasn't cheap either. My nails look cute but the filth and the service I received turned me off. I will never go back here again. read more

Golden Nails - The mold build up in my pedicure sink - Nail Salons Near Me - Honolulu, Hawaii

I don't get my nails done as often as I'd like but when I do I always leave happy and I have Kathy to thank for that. I'm picky when it comes to a nail tech and I swear Kathy has never once scared me in any way. You won't regret it. read more

Golden Nails - Round nudenails - Nail Salons Near Me - Honolulu, Hawaii

I gave this place a second chance. My go to is Cathy. Love her work and I love how she gives me more suggestions and more options to choose from. Absolutely loved my nails. read more

See all

This was my second time here & I'm actually happy I gave this place a second chance. Last time was a bit rushed and my gel mani didn't even last a month which was quite disappointing. I decided to get another gel mani and a gel pedi. The tech was this pretty hapa looking girl (wish I got her name) she took her time doing both services and I like that she doesn't try to make unnecessary awkward small talk. Let's see how long it last though. I love that they have clear curtains separating each pedi chair, as well as protective blockage when doing mani. They are open till 7 which is great since I get off work 4:30. They accept cash or card and you are actually allowed to tip using your card. read more

Golden Nails - Decided on blue since baby boy coming soon - Nail Salons Near Me - Honolulu, Hawaii

I've been going to Hoai since ever since for my mani but I always forget to leave a review for him. (so this will be my first one, lol!) Trust, if you want to walk out satisfied, you NEED to see him! He is very creative and always on point with his work. I always try to show him a picture of how I want my nails and he does such a greaaaaat job getting it done! I am never disappointed. He is amaaaaazing! How ever, he does not do pedicures (I think)..I guess because he's so busy with so many clients going to him for a mani. So they would usually tell me to see whoever is available for a pedi, which I'm totes ok with! but idk.. I seem to find myself never satisfied with my pedi..gel or regular I always feel like they don't put in as much effort when working on my toes, but they have such good customer service so I'll deal with it & will keep coming back!! read more

Golden Nails - Ombré done by Hoai. - Nail Salons Near Me - Honolulu, Hawaii

Always a good experience here. My husband found this salon for me and I am so happy he did. The price is more affordable than the mall and the service is decent. I went with my 3 year old daughter and the nail tech who did her nails was very nice and patient with her...helping her select a color. As far as my service, I always have a good experience. The nail tech took the time to really scrub my feet and massage them, I am use to a quick rub no pressure massage at the mall. Also the nail tech took the time to make sure I got the nail colors I wanted. My only complaint would be parking. There is parking in front of the salon, but there are about 6 tight parking spots. And it can be extremely hard to get out of the lot because it's on a busy street. I would suggest backing in if you can. read more

Golden Nails - Nail Salons Near Me - Honolulu, Hawaii

See all

Love coming here but at the same time don't. I only come here for Tony because he's the best one that does acrylic nails there. Other than that, their pedicures don't leave me feeling new and fresh. The parking is so tight, I have to take my smaller car, but they do have a private parking lot. Walk ins are welcomed, but I'd book an appointment just because it can get busy real fast. read more

Golden Nails - Nail Salons Near Me - Honolulu, Hawaii

This place is great! I had a friend that recommended Cathy & she is awesome. I called at 9:30am, needed a last minute appointment & she was able to take me at 10:30. Waited only a few minutes as she finished up a pedicure. I got coffin shaped acrylic gel nails ombré nude, with rhinestones & glitter, came out to $62. Which is average price for what I got done. She listened to everything that I asked for & she is very gentle, which is good because a lot of times we always get our fingers a little hurt during the process. She said their basic pedicure is $23 which is such a great price, didn't have time yesterday but will be going back for one. I highly recommend Cathy & she has gained a new loyal customer. I only have the screenshot from her Instagram of my nails, but look at how good she is! So glad I found a nail tech near home. read more

Golden Nails - Highly recommend Cathy! - Nail Salons Near Me - Honolulu, Hawaii

Located on N School St. Walks in are okay, I've done this w no problem. Service: 10/10 Quick and attentive service. I was greeted right upon entering, helped moments after. The nail techs are super friendly as well! Nails: + Coming for a new set of acrylics can take about an hour. But Lisa and Tony are perfectionists, they still move fast and efficient. Outcome is beautiful and lasts me weeks without breaking or chipping. Lisa and Tony! Wow they are amazing nail techs. Super friendly and great at acrylics! Super affordable and quality nails. I haven't come here long enough to try out all of the nail techs but will gladly do so and soon as I'm going to return for a fill and would love to bring my mom here (: read more

The point of a beauty establishment is to feel pampered and leave feeling good. There are some people who just SHOULD NOT BE IN THIS BUSINESS. No, no, no. Just no. Came here since it was convenient. Decided to get a manicure and pedicure for my daughter and I. Walked in and was greeted but my future technician was sleeping (her coat said MIMI) Anyway, we got started right away. Our pedicures were fast, I don't mind having a technician who doesn't talk during it. But- after painting, one of my toes smudged in the process of my slipper being put on and I mentioned it to Mimi... mannnnn I have never seen someone roll their eyes so hard. Yikes. Next up was the manicure. She told me to sit in the chair. I ended up in the wrong station and she snobbed me and scolded me about that. Picked a color I LOVE and is my go too and she called it ugly and cheap looking. I Told her to do it anyway. During the manicure, she's got some very strong fingers... she digs under your nails like she's cutting a steak. So sore!! After I was done painting my nails, she throws a fan on it and says- don't mess it up. My daughters experience was better. A younger kinder lady but the nail painting was lumpy and uneven. But at least the technician was nice. If my daughter had Mimi, she would have been in pain. One thing I noticed, they wash their tools in your pedicure water and throw it back in their plastic drawers. Gag. Idk if that's normal. Another downside- the parking is HORRIBLE. Easy to get blocked in and can't do anything about the cars blocking because they are being serviced. This was a one time thing but, due to the horrible customer service, I felt a yelp review was necessary. Don't come here unless you like to be scolded and snobbed. read more