Oh My god!!! This is the first time yelp has let me down. I can't believe this place has more than one star. If I could give a zero, I went in for highlights a shampoo, blow dry and flat iron.
Priced at $45+ partial/55+ full for the highlights, $25 for the shampoo and blow dry, and $10+ for the flat iron ... total estimate for all is $90+ ... I do have waist length hair so I was expecting to pay a bit more based on the plus symbol, I was charged $180 - that is not a bit more, that's double. They should give hair length price estimates, so people have a better idea of what they can really expect to pay, just a suggestion.
That's not even the worse part, the woman who started on my hair was brushing out tangles and was ripping my hair, it actually hurt. I actually said "ouch!" and I suggested she start from the bottom but she just kept ripping away, literally. Then, another woman came to help and kept suggesting I cut my hair, I kept saying I didn't want to but she kept on at least six more times. I get the up-sale scheme but sheesh, I said no.
Then the two of them begin doing my highlights, I started to notice one of the women, the upsaler not the ripper, seemed to be highlighting bigger chunks so I stated that I wanted it to look more natural than chunky (as I had requested in the beginning). She apparently didn't get it cause she left me with chunks, the other woman did a better job except in the front where I can't even pull my hair back now unless I want to look like I took peroxide and smeared it from my temple toward the back of my head, about 1 1/5 to 2 inches wide. It looks just AWFUL.
Wait, one would think that is bad enough- during the flat iron, the upsaler burnt my scalp, more than once ( i said ouch again and flat ironed wet, not damp, wet hair. thankfully the ripper was better with a flat iron than a brush or comb and came to the rescue of my scalp and stopped any more burning.
My daughter was waiting for me and told her male, high school friends where I was and one of them commented "Why did your mom go there? They suck, they messed up my hair cut."
This was the worst experience I have ever had in a salon, even fantastic sams ( don't ask it was a short notice thing ) beats this place.
Now after spending $180 on a terrible highlight job, I must go to one of the "marts" and purchase hair dye. I would go back to have them fix it but honestly, I am scared.
I know my experience is not everyone's, as noted in previous reviews. My best advice to anyone who goes here... Good luck!
Oh and I change my mind about giving zero stars if i could... they do deserve at least one since the women were very nice. read more