Great experience! I called in the morning for an afternoon appt for 2 of us, they checked us in right away and greeted us with la croix and cold water bottles. I got a gel pedi which was thorough and good, and my niece got fake nails w/ a flower design which looked awesome (also very thorough). The ambience was also great! will def be coming back! read more

Did a Sisters nail day (mani and pedis for all) and it was a smooth process! I made an online reservation but was only able to put for 2 people so I called and they were able to accommodate all 3 of us. Spacious and bright location with soooo many colors to choose from. Clean as well so I was happy about that. Everyone was super nice, we got sparkling waters and little rice cake snacks, yum! They were starting to pick-up so we did wait a bit in-between clients as all the technicians were multitasking. Nevertheless, they were nice and I didn't feel rushed when they were working on me. Due to the wait, the owner/manager did throw in a free little extra service which was nice of her. I came out paying just a little under $100 for a gel manicure and regular pedicure. read more

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I walked in for a gel manicure as I'm heading out for a trip and wanted to have decent nails. The gel manicure was $40 it included hand wash, cutting of cuticle and gel nail polish. I was surprised no hand massage like other nail places do. Therefore giving 3 stars. I had just cut my toes and inquired on a toe gel nail polish. I did not get a pedicure only nail polish. My nails were not painted so no nail polish remover was $35. Total was $85. Is it too much? Thoughts? The total service took about 30-35 minutes ($75). I do like the look of my nails. I left $9 dollar tip. The place is nice with multiple massage chairs for pedicures and table/chairs manicure. The vibe is vibrant. read more

Cloud 9 Nail Salon - Toe nail polish only no pedicure $35 - Waxing Near Me - Walnut Creek, California

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Loved this salon, they show great attention to detail and the salon is clean and friendly. I'll definitely be back! read more

Cloud 9 Nail Salon - Gel manicure - Waxing Near Me - Walnut Creek, California

Cloud 9 does excellent manicures and pedicures. I am so happy that I've found them to be my go-to nail salon. I recommended making an appointment beforehand (you can call or book a reservation online). The prices are fair! What stands out is everyone who works there is incredibly kind. When you get started, they ask you where you parked so they can help you track your parking meter. They are great at color suggestions. read more

Cloud 9 Nail Salon - Waxing Near Me - Walnut Creek, California

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WeI came in on a Saturday at 11:30am for pedicures. The ladies were very hospitable! We were greeted and the three of us were seated quickly. My husband was with us and they allowed him to hang out on a massage chair while he waited. This was the first time he was in a nail salon. The massage chairs are the absolute best ever! I have been to many nail salons and these chairs where ahhhhhmazing! Tracy helped me and two other women helped my friends. Unfortunately, I did not get their names (sorry). We all loved our pedicures! Tracy somehow convinced my husband to get a manicure and although he felt uncomfortable at first, she managed to convince him to indulge. He absolutely loved it and plans to return because they cleaned his toes up very well. He definitely understands why women enjoy getting their nails done now. I highly recommend this amazing nail salon! read more

Cloud 9 Nail Salon - The colors we chose. - Waxing Near Me - Walnut Creek, California

I always have such a great experience at Cloud 9 Nail Salon! The salon is clean, relaxing, and everyone is so welcoming. I especially want to shout out Nikki, who is absolutely incredible. She pays so much attention to detail and her nail designs are amazing. Whether you want something simple and classy or something more creative and intricate, she always delivers exactly what you're imagining--sometimes even better! My nails have never looked this good, and they last so long without chipping. If you're looking for a place with talented techs and beautiful results, Cloud 9 is definitely the spot. Highly recommend, especially booking with Nikki! read more

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Another marvelous experience at Cloud 9. Attentive and kind. They go the extra mile to make you feel welcome and offer a spa like experience. Air is clean and plants freshen the air more. It's clean. Service is spectacular. LAN is a total love and one of the sweetest women in the shop. Afraid to mention her name and she will be too booked to fit me in. Nikki runs the shop and makes sure you get what you need. Nothing but thoughtful and attentive staff. One of my favorite salons. read more

Cloud 9 Nail Salon - Fresh acrylic tips - Waxing Near Me - Walnut Creek, California

I've been coming to Cloud 9 since August 25' and I've never been disappointed. They've always provided a pleasant experience with great customer service - from manicures to pedicures. I'd recommend this salon to anybody - it's worth every penny! read more

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Every time I want my nails done I always go to Cloud 9! Everyone there does such a great job and I love that they offer builder gel. Niki is always very accommodating and helpful whenever I'm hoping to get a cute set done. I recently got these polka dot nails for a vacation and LOVED them!! So many compliments! This is also my go-to spot for a great pedicure as well, all the ladies working there are so sweet and I always leave feeling great read more

Cloud 9 Nail Salon - Waxing Near Me - Walnut Creek, California

Hands down the best nails ever! I have come here many times now and every time my nails come out perfect! Amazing service, the ladies here always make sure I'm comfortable and well taken care of! read more

Cloud 9 Nail Salon - Light blue and white stripe French tip! - Waxing Near Me - Walnut Creek, California

Love Cloud9. Nikki and her team are always so hospitable and do an excellent job. I love coming here bc it's relaxing and it's like a spa experience. Thank you!! read more

As many others have stated in previous reviews, Cloud 9 is the best nail salon in Walnut Creek. I'll be totally honest, I'm one of "those" woman who are SUPER PICKY about their nails. No, I'm not bitchy/rude but I have expectations of how mani/pedis should be if I pay good money to do them at a salon. There have been periods where I've just done my own manis due to being unable to find a nail salong that could be consistent. Needless to say I take it seriously and some ladies can probably relate to this. It's not easy to find a salon that can deliver consistent results no matter what tech you go to. Since moving to Walnut Creek 4 1/2 years ago I've gone to every salon in the area a number of times. Out of all the salons Cloud 9 delivers the most consistent quality. There hasn't been an instance where I wasn't happy with their work. Their techs are so nice and friendly. They take their time to get it right while also being open to feedback. They want to get it right, ensuring you're happy with the result. The cuticle care is careful each time which I really appreciate so much b/c my cuticles have been nicked haphazardly many times by other techs who are just rushing. My nails look fabulous every time. Recently I got my nails done for my wedding and was so happy with the result. Listen to the these reviews and book your appointment at Cloud 9! read more

I've been here a handful of times because the staff is very kind, but the quality is consistently disappointing. Within about 1.5 weeks, I always have a broken nail or an uneven, rough finish. I've been getting my nails done for over 15 years and have only had maybe two broken nails in my life, so this happening every time is unacceptable, especially for how overpriced they are. The final straw was noticing what looks like the start of a fungal infection on my thumbnail after my last visit. That is disgusting and something I have never experienced in my entire life at any salon. I'm really disappointed because I wanted to like this place, but I will not be returning. read more

I went in today hoping to find a home base nail shop instead of driving all the way to Union City for my usual salon. Cloud 9 is walking distance from work in downtown Walnut Creek, which is a major plus. The salon is clean, they use sanitized tools and most importantly they do really good work. I came in with a completely butchered gel x touch up. Kathy was so meticulous, gentle and salvaged my nails. I can't say enough times how happy I am with the results. She cleaned up my cuticles after fixing the mess of nails I showed up with and really made sure they were picture worthy and that I was happy. Thank you so much! read more

Cloud 9 Nail Salon - Clean, neat cuticles with a thin profile. Love it! - Waxing Near Me - Walnut Creek, California

I unfortunately had a bad experience here at Cloud 9. I called them from home and asked if they had time for a pedicure in about 10 minutes (I live downtown), and the woman said yes come in! I went in and there was only one woman working, and finishing up a manicure. I ended up waiting about 15 minutes, then another customer came in, apparently with an appointment. So the woman working said oh I have to serve her first because she has an appointment (understandable), and mentioned her colleague is on the way and will be here soon for my pedicure. I ended up waiting over 45 minutes in total, and finally had to just tell the woman that I'm going somewhere else, which she said is "probably a good idea." I wish she would have told me when I called that she didn't have time to take me. Super disappointing, frustrating, and a waste of time. read more

Best in town! You can do more classic styles or even bring in an image and their technicians are very skilled and friendly. They have a ton of color options and stay up with the latest trends and styles. Give them a heads up though for larger parties, but You will not be disappointed in trying this luxurious experience! I know I never am. Thank you Cloud 9! read more

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Beautiful work as always. I absolutely love the nail designs and creativity that Nikki is capable of. read more

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Always do the best work!! My sisters and I all go here! Great staff and great salon, they really take care of you!! read more

Cloud 9 Nail Salon - Waxing Near Me - Walnut Creek, California

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Best nail spot! In town for a quick trip and they totally hooked me up with the perfect manicure. I tried to match my ring color and picked the wrong one but Nicki took one look and pulled the exact shade I was looking for! Excellent service read more

Glad they took walk-in late Friday afternoon, 4PM Nice service Clean place And yes, I would go back if I'm in the area again read more

Cloud 9 Nail Salon - Inside on a Friday afternoon - Waxing Near Me - Walnut Creek, California

Nikki and the other ladies are so awesome! I started coming here a few months ago because of how reasonably priced the pedicures are. I had a great experience and decided to come back to try builder gel for the first time. I've had bad experiences with acrylics in the past, but Nikki has done a great job teaching me about builder gel and my nails are healthier than ever! Nikki is very good at shaping and making your nails feel like there is barely anything on it, even with the builder gel. Everyone has been so sweet and my mom and I love coming here! read more

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Amazing first experience here! I received a gift card for my birthday to come here and treated myself to some birthday nails Nikki was my nail tech and she is absolutely amazing. She was so warm and welcoming, very patient with walking me through different options based on what I was looking for, and she made sure my nails were exactly how I wanted them. I appreciated that she constantly checked with me throughout the service to make sure we were on the same page. My nails were 10/10- I got so many compliments on them and still do 2 weeks later! I opted for the collagen upgrade which came a hand and arm scrub and massage. Worth every penny. I can't wait to come back A couple other things I appreciated: snacks and drinks as a welcome, and that they are mindful of how bad Walnut Creek is for parking tickets, so they will help you keep time in case you need to go put money in the meter. read more

Cloud 9 Nail Salon - Waxing Near Me - Walnut Creek, California

I've tried a few nail salons in the area specifically for pedicures and feel like all the other nail places never do a good job (the shape, cleaning, or color is off somehow). Hands down, Cloud 9 is the best for pedicures. They do a great job, are clean, thorough, and the staff is so nice. Love the service and also the amenities - snacks, water, soda.... the experience is just great compared to other places. They have a ton of colors, the vibe is calming, and the price is amazing for what you get. I've had Lan for both of my visits and I highly recommend her. She's so sweet and does a GREAT job! Her massages are incredible and hit the spot. read more

Love love this place! My sisters and I always get our nails done here :) Nikki is so kind and always accommodates our requests. She does THE BEST designs!!! I show her an inspo picture and she does it perfectly and beyond. Will always recommend Cloud 9! read more

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It was my first time coming here today after seeing great reviews and I'm so happy I did. I had a gel manicure and pedicure with Kathy and she was so detail oriented and sweet. I could tell she took her time with ensuring there was no polish on my cuticles which is such a big thing to me and I am very happy with my results! Will definitely be a returning customer because of her! read more

Amazing quality, great vibe excellence staff members everything went well affordable service was amazing. Everything I requested was guaranteed. Thank you so much Kim for letting me be one of your customers . love my beautiful set read more

Cloud 9 Nail Salon - I left with this beautiful set. I love how they made each detail. I will be going back soon. I love everything about cloud 9 . - Waxing Near Me - Walnut Creek, California

I had my first pedicure at cloud 9 nail salon & it was wonderful! I usually do my own pedicure but I decided to treat myself. Tracy/Tracie did such an amazing job. I needed a lot of help with my cuticles & skin & she really made such a noticeable difference. I will be returning to her for monthly pedicures. She was very sweet & professional. Thanks again! read more

They were so friendly and sweet! They turned on our massage chairs for us, offered us waters and snacks, and were incredibly thorough in our pedicures. I can't state enough how kind these women were who took care of us. They didn't even try to upsell us on our packages, which was nice to not have felt pressured while enjoying our pedicures. Their massage chairs are also really sublime- better than most nail salons I've been to. read more

Cloud 9 Nail Salon - Fresh pedicures in the most fantastic massage chairs - Waxing Near Me - Walnut Creek, California

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My boyfriend and I have been getting monthly pedicures here for the past 6 months now, and refuse to go anywhere else! Nikki and Lan never fail to greet us with warm smiles and well wishes. Both are meticulous and always strive to provide top tier service. Today, I got my first manicure done by Nikki, and she did not disappoint! I was looking for the perfect nude and went with the color that Nikki suggested. I am OBSESSED with the color she picked out (#9 builder gel) and will probably get it the next time I come back! read more

Cloud 9 Nail Salon - Builder gel manicure done by Nikki (color #9) - Waxing Near Me - Walnut Creek, California

Simply the Best! I have had countless pedicures in my life. Today's pedicure was by far the best I've ever had. This place does not disappoint! The place is spotless, and the women who provide the pedicures are so kind and professional. They take thier time to give the best possible experience (oh my god, the massage!). The prices are reasonable and the service unparalleled. The best salon in the Bay Area. read more

I haven't had better service in such a long time. This was my first time trying a new nail salon and this one was very close to me so I decided to give it a try. Impeccable service, my pedicure felt amazing and the massage was so relaxing along with their very comfortable massage recliners. The attention to detail on my nails and pedicure is what I was so impressed with! This is what makes a nail salon stand out. They went above and beyond to make sure I was happy with my nails and that is the value of Polished Beauty Salon. This is my new regular nail salon! read more

Cloud 9 Nail Salon - In love with my full set. Color 281 - Waxing Near Me - Walnut Creek, California

This was my third time coming here and everyone has always been welcoming. I came in with the expectation of receiving what I asked for which was a French tip cat eye design. I immediately knew that would be an issue because of the back and forth conversation between the nail tech and her colleague. I simply told her it was okay..I'll just get a regular French tip. I was not satisfied with the end result of my nails and was charged $80! I am getting married tomorrow and expected to look and feel beautiful. I left there feeling annoyed and in disbelief. We should not have to pay for a service if it is not great quality or to our liking. And if the service provider knows they aren't skilled in something they shouldn't attempt to do it and still charge someone. I was afraid to even go back to have them correct it because they didn't do right the first time. I also don't appreciate how I was asked about something being used on my feet when they scrub them being an additional $10 what happened to that being included in the service? I will not be returning. read more

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Great service, wonderful attention to detail, and Nikki educated me on how to take care of my nails. I always get acrylic but she gave me advice to try the dipped powder and it's my new fav and my natural nails are healthy. read more

This place is the very best! The staff are wonderful and it's also so easy to make an appointment. Nikki, the salon owner has been my go to person for my mani's and pedi's for years now. I followed her from a different salon and frankly, will follow her anywhere! Nikki is extremely detail oriented and hands down, the best nail tech I have ever experienced. Highly recommend A++++++ read more

Amazing eyebrow waxing service from Nikki! Fast friendly and perfectly straight / clean eyebrows. I'll definitely come back for some mani pedi action. read more

Cloud 9 Nail Salon - Nikki - Waxing Near Me - Walnut Creek, California

We stumbled upon this salon while walking around downtown WC. The woman inside was extremely welcoming without being pushy. We told her we would be back after lunch. Upon returning, I got a deluxe pedicure with hot wax massage and my daughter got a manicure. They took their time and wanted to make sure we felt relaxed and cared for. They asked for our names and used it during our treatments. They even offered to check the meter for our car! Such wonderful service. We will definitely be back. There were not many people when we came, which is a shame given how lovely the people working here are. The prices are reasonable too! Hope to see them succeed. read more

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I got my nails done today by Nikki, she did great! I'm so happy I let her freestyle my nails. I asked for fall nails and she did her magic. This was my 3rd time going to this salon and I love it so much!! They all do great and they actually care about your nails and don't just rush you! Thanks a lot to Nikki ;))) read more

This is the best nail salon in Walnut Creek by far !! I've tried all the salons that are worth trying and this one is always booked and busy with consistent clients and the sweetest staff. The manger is reliable when it comes to making appointments and getting sat at the requested time. The pedicure is always fantastic and my favorite service i receive. I will be pledging my allegiance to this salon lol read more

Absolutely terrible experience. The staff were rude and acted like they couldn't care less about their customers. My nails were sloppy and uneven -- it looked like they rushed through the job just to get me out the door. The gel polish peeled off within a day and wasn't dry, which shows how cheap and low-quality their products are. I felt uncomfortable the entire time. She cut me and blamed me for dry hands. Save yourself the headache and go anywhere else. This place is a complete waste of money and time. read more