This is a very very late review and a pop up on this made remember how much I enjoyed her waxing services. Its been almost 2-3 years since my last visit (2020 )- only because I moved and decided to do laser hair removal (which was totally worth it!). Kelli was very professional and meticulous. Pre- laser, sugaring was my jam- less irritation and smooth AF! read more

I have been going to Kelli for five years now for my bikini/Brazilian, eyebrow shaping, facials, and extraction of stubborn pimples. I am always impressed with her conversational skills to distract from what she's doing so close to your face or private parts. She has a natural ability to make you feel comfortable and I always leave happy with her work and that cozy feeling as if I had just caught up with a good friend! Scheduling is super easy thru the Vagaro app. If you have been curious about sugaring, I'd highly recommend going to Kelli for your first time! read more

I've been seeing Kelli for about 3 months now, and all that I can say is that she is so amazing! Not only is she the best waxer that I've ever had, but she's also super sweet and so fun to talk to. I look forward to our chats every month now! Kelli's waxing room is located inside of the Beauty Lounge in the Palos Verdes Mall. And, what a beauty it is! Every time I walk into that shop, I feel luxurious. They've got stunning chandeliers and a beautiful wine bar. Kelli's waxing room is super adorable! It's colorful and she's got Marilyn Monroe Paintings on the walls. The waxing chair is super comfortable and she always has relaxing music playing in the background. What I really love about Kelli's waxing technique is that she truly takes her time. She's not slow by any means, but she really makes sure that every single strand of hair is just... GONE. No spots get missed with her. And our conversations are so fun! They often distract me from the pain. She makes what could be considered very uncomfortable... super relaxing. She's clean and thorough and all of her recommendations have worked for me thus far. Yep, she definitely knows what she's doing. I've been to other waxers who are nice but they always seem to be in a rush to get to their next client. Often times, this has resulted in patches of hair being missed or uncomfortable situations. I can honestly say that I haven't once felt like this with Kelli. She never rushes, she's super patient, and she genuinely cares. She uses high quality products and you can tell by how smooth and clean your skin will be after the wax. Her prices are super reasonable, especially for the Walnut Creek area . And it's soooo easy to schedule an appointment with her! The online appointment calendar is super convenient, and she's always so accommodating with her schedule. Kelli is truly a Godsend! I'm so glad that I found her at the Beauty Lounge. I highly, HIGHLY recommend her for her sugaring and waxing services. She has provided the best waxing experience that I've ever had! read more

Being new to the area I am relying on Yelp reviews to find new everything and I am so so so glad I found Kelli! She walked me through the prep process, gave ample time to get situated, and made the process so comfortable. This was also the quickest I have ever had a Brazilian, eyebrow, and lip wax done. I was out in under an hour and didn't feel like we were rushed in any way. Kelli is also really kind and is able to keep a nice flow to conversations, which is nice when you are in a super vulnerable/uncomfortable situation. So far I am loving my results and will definitely be coming back. read more

I have thick nose hair...I mean REALLY thick nose hair and bushy eyebrows. I had never considered waxing let alone sugaring because I'm a guy. Making the appointment was easy and I got a text confirmation and reminder (which is important) The business is located in Palos Verdes mall inside Beauty Lounge. Kelli took me to her workspace which was clean and peaceful. I explained that I had never done waxing and was relying on nose hair trimmers and my barber to do my eyebrows. I was nervous one about the pain and second ending up looking feminine. Kelli was kind patient and professional, she explained step by step what she would be doing and it really calmed me down and I never felt rushed. This made a huge difference in my first experience. We ended up doing wax for my nostrils and septum and sugaring paste (Which she told me is all natural and locally made), for my eyebrows. The results were fantastic I left looking cleaner and well rested. If you care about your appearance, and you're like I was, uncertain about facial waxing, you owe it to yourself to try Body Sugaring by Kelli. I'm hooked! read more

FTS (first time sugaring) and it was a great experience, all thanks to Kelli! Prior to our appointment she met with me and answered a bunch of questions and walked me through the process. Initially I was told to come back because my hair wasn't long enough for it to be effective aka waste money. I was super nervous bc I have zero pain tolerance and not gonna lie it did hurt A BIT. A lot less than I expected and the results are amazing!! read more

I have been seeing Kelli for about 2 years, it's about time to give her a review! I was hesitant to try out Brazilians again after my first experience at European wax center, but after booking with Kelli my opinion fully changed! She made me feel so comfortable and answered all my questions. Kelli has been in the business for almost a decade and it shows! Her knowledge, professionalism and skill shows just how dedicated she is to her craft. If you are thinking about sugaring look no further! You are in good hands here. read more

Today was my first time sugaring and I honestly couldn't have asked for a better first experience. I used to get waxed pretty normally for about 4+ years and have a pretty good pain tolerance so I'd rate the pain of waxing a 4-5 and getting sugared by Kelli was easily a 2. She was super nice, made me feel extremely comfortable, and the process was so fast. I'm really excited to see the process over the next few weeks but my skin already feels so much softer than after waxing. I will definitely be going back to see her from now on. Thank you so much Kelli! read more

I have been sugaring with Kelli for about one year. Her attention to detail won me over. She is very attentive, somewhat OCD when it comes to hair removal and I couldn't imagine a better fitting quality for this kind of service. She is very versatile and works with not only sugaring but also facials. Sugaring btw can be done in your entire body. I do my face, underarms, Brazilian and sideburns. I have a sensitive skin and have never had a reaction which is a major plus for me. My favorite thing about Kelli is that she is super fast. Fast service and quality?!! Yes, she's got it. I am sold. Highly recommend sugaring for it lightens up your underarms, it exfoliates as it removes the hair and MORE IMPORTANTLY, in my humble opinion, IT DOES NOT HURT AS MUCH. Thumbs up all the way. read more

5 stars don't do Kelli nor her amazing talent justice. She is an expert at what she does and her heart is absolute gold. If you're thinking about sugaring- do it! Not only that, but do it with Kelli. She will take care of you from the moment you walk in. I will never wax again after my experience with her; sugaring only with Kelli from here on out! read more

ZERO STARS for Kelli's HORRIBLE customer service. Appointment booked for 5:30pm... at 5:43pm, Larry is about to leave for the day, but makes it a point to tell Kelli that I'm out here waiting for her before he leaves. By 6:40pm I'm still waiting without so much as an acknowledgement from Kelli. I can understand 15 minutes late, or even 30 given the current circumstances with COVID, maybe requiring extra time for cleaning in between clients... but come on, over an hour?! I'm thinking that she has absolutely no regard for people's time, and must think that I have nothing better to do than to wait OVER AN HOUR for her to show her face... I would've left a long time ago if I wasn't so desperate for this service... Finally a co-worker gets her to come out to talk to me, just to let me know that she can't do a lip service... are you fricken kidding me right now?! I waited OVER AN HOUR for you to tell me that? Kelli says that they tried to call/text me to let me know before the appointment. Ummmm how about get then f*ck out of that goddamn room and tell me AN HOUR AGO when Larry told you I was out there waiting?! Left in the middle of her telling me her excuses... I have a little baby that I have to get back home to... thank you very much for wasting my time! Left and am NEVER come back. Shame too, it looked pretty nice in there, but absolute SHITTY service. Sincerely, Ria read more

Kelli is the only person I have gone too. she makes you feel so comfortable while waxing you making conversation trying to distract you and most of all let's you know your doing great. I absolutely love her and will keep coming back. read more

Kelli was great! My first time sugaring and she made it the most enjoyable experience ever! She informed me of how sugaring works and how it's much better than traditional waxing. She's very knowledgeable about what she does and I couldn't have asked for anything else. read more

I went in today for sugaring (Brazilian) to get vacation ready and Kelli was super sweet and a great person to converse with. I let her know this was my second sugaring experience. My last sugaring was 3 years ago. I let her know my worries and asked her questions. She was very informative and soothing of my nerves. Bonus: the stress ball! Thank you Kelli!!! read more

I visited Kelli's business in 2019. I had not removed any body hair in over 10 years so I was nervous considering how painful I remember this being. Kelli did an amazing job and I was extremely happy with the results. She did well easing my mind and provided a calming atmosphere. Pain was minimal. Her work space was clean. Plenty of parking. If you want to try out sugaring I definitely recommend her. read more

Literally one of the best waxing experiences, she was so nice and pleasant and made me feel super comfortable.

Fast, efficient, long lasting results. She made the process as enjoyable as possible. Kept talking to me to distract which helped. Will return. In fact have actually rebooked for 6 weeks out. The location in Palos Verdes was easy to find, ample free parking and somewhat discreet. read more

Today was the 1st time I got sugared, and Kelli was great! To me, this process hurts more than hard wax, but it removes the hair better. Kelli is a great conversationalist and is very knowledgeable about what she does. I really appreciated that about her, and I'll definitely see her again. Her prices are right in line with other places, so she's definitely affordable. read more

Why did it take me so long to try sugar waxing? Kelli is super sweet and makes you feel instantly at ease. She walked me through the whole process and and was very knowledgeable. My skin felt so amazing afterwards and I'm extremely happy with the results. I'm actually looking forward to my next appointment! Maybe even treat myself to a facial! read more

Kelli is the sweetest! She prompt me on everything that she was doing and her space is very clean. Big plus for me was when she instructed me to spray numbing spray on my area!!! Perf! It didn't fully take away the pain but definitely helped. Recommend her for sure read more

It was my first time getting waxed/sugaring and im definitely glad it was with Kelli. She is very soft spoken and kind. You can also tell that she is very knowledgable and passionate about her work! She was really good at talking throughout the session and tried her very best to distract me from the pain! Overall, she told me i had a high pain tolerance and with that i didnt feel too much of a difference from the brazilian versus my under arm sugaring tbh. Most definitely will come back! read more

True Sugaring is absolutely the best process for removing hair...ever! No wax strips or burned skin! No ingrowns! Add to that, the specialist, Kelli; she's thorough, gently considerate...and doesn't leave a whole bunch of broken hair. She didn't rush my session and spoke in such a calming manner. This was my first session with Kelli. I had been going to someone else whose availability has become challenging for me. So, I gave Kelli a try. Plus, she responds to her messages in a timely manner. Yes you'll have to let the hair grow back a little before returning. However, each time the hair just grows thinner and never looks as gross as stubble. Eventually it's really not much hair. I hadn't tried getting a drink or anything at the convenient lounge/bar, maybe next time ...a cool atmosphere! read more

love love love her!! it was my first appointment and she was super informative and very down to earth. she walked me through the process and was very chill about it. pain tolerance over all was 3/10, 5/10 for the labia strip. she went quickly yet effectively and would def recommend her!! read more

My normal routine for hair removal has been sugaring but Kelli's technique was so brand new to me, I have absolutely no complaints. Compared to my last sugaring lady, Kelli was informative, attentive, friendly, but most of all GENTLE. I was so impressed by her technique I left the studio with very little soreness or pain, and this is the Brazilian area we'e talking about (not your typical upper lip or under arm). I will certainly be coming back to Kelli for all my touch ups. read more

Great experience! Went in for a Brazilian and left very pleased with how it turned out. Kelli is super nice and attentive and careful with her movements. She takes her time to ensure everything is good and perfect which I like because that way everything grows back evenly. Can't wait until my next appointment! read more

Kelli is the best! She is a perfectionist and does everything in her power to make sure you are happy and feel comfortable. 10/10 :)

Kelli truly is the best! She makes sugaring so easy and educational. I appreciate her attention to detail as well as her caring and nurturing presence. read more

My girlfriend brought me here to have me get my chest hair removed and Kelli recommended I try to get it sugared and it was honestly 10x better than my past experiences waxing; I was sooo stoked to learn that there's a method involving less pain out there. I thought I was doomed to be stuck waxing and dealing with its initial pain and irritation forever haha. the bed there is hella comfortable too and is a lot nicer than the couple other places I've had to go into. read more

I've already done several sugaring procedures with Kelli and it was amazing! She's so attentive to details and requests. If you want something to be improved or done she will do it immediately. Always in a good mood with a fantastic smile and some funny stories she will help you to overcome the fear of Brazilian part :) relaxing music creates a wonderful and cozy atmosphere ! I would recommend to do sugaring with Kelli :) read more

Went to see Kelli and she was great. The service is top notch here: space is clean (inside a salon); she provides numbing spray which helps a lot. The sugaring was minimally painful; she Ben gives you a fun stress ball just in case. Kelli knows her trade very well and you can tell by her technique. The least painful sugaring I've ever had. Additionally, she's super sweet and is well versed/knowledgeable about the benefits of sugaring (vs. waxing). Well priced as well. Will definitely be back! read more

I recently went to The Beauty Lounge for a Brazilian wax. After talking to Kelli she educated me about sugaring. Sugaring is hair removal but much better for your skin and all natural. After the sugaring my skin looked amazing! Waxing is great and gets all the hair off but sugaring is exfoliating and doesn't hurt as much! It was a great experience to try something new and I will be continuing in sugaring instead of waxing in the future. Kelli knows everything there is to know about the sugar process and very professional, you can definitely tell that she loves her job and it shows by what a great job she does at it! For your first sugar it is the same price as a regular was, after that sugar is only 3-5$ more! I recommend trying out the body sugaring if you have never have before you will not regret it! read more

Kellin was very informative about every aspect of the sugaring. I felt comfortable around her and she is ridiculously sweet. Also the bed you get to lay on is the most incredibly comfortable bed I have ever laid on. Amazing. Would recommend if you want to start sugaring! read more

As nice as Kelli was, I sadly can't say the same for her sugaring. I went in for my Brazilian and underarms and was appalled at how long it took. I was there for nearly an hour, whereas every other esthetician who does sugaring takes about 30 minutes for not only my Brazilian and underarms, but also my face and nipples. Kelli kept commenting that she needed a thinner sugar mixture for my super fine hair, but in my 6 years of being sugared, not a single other person has had issues with it aside from a few strays that has to be tweezed. And speaking of strays, I sure did have to tweeze a lot once I got home. She gave me a mirror to check while there and I thought they were all gone, but the lighting at home was better and I saw a lot. My hair also started growing back the next week, whereas it usually starts growing back 2 weeks later. My hair is much thicker and more "poke-y" now than it has been in a long time. I guess since the last time I was traveling and had bad luck with finding someone to properly sugar me. I'm giving her 3 Stars because to your average person this is still way better than waxing or shaving. But honestly for me, in comparison to my other estheticians, this was more of a 2. :/ I might as well have been waxed for how the hair looks and feels now. Such a bummer to spend so much on something that doesn't even give the result you want. read more

Got a Brazilian sugaring done by Kelli and the results were amazing. Sugaring hurts way less than waxing with better results. Definitely will be going back :) read more

I was referred to Kelli for a sugaring Brazilian by a good friend of mine, who used to see her back when she worked in the LA area. After some research we found out Kelli had moved up to the bay area, so I was excited to be able to see her and check out her services. I made my appointment with Kelli, and when I met her she was the sweetest person ever, she was very attentive and paid close attention to detail. She answered all my questions I had and made me feel very comfortable with her. I did the "Pretty and Pampered" which was a Brazilian wax with a mask afterwards as well as a hand or foot massage. And let me tell you IT'S THE BEST!! Sugaring is far less painful than regular waxing is, and my skin is never red or irritated afterwards. My hair has grown back alot thinner and some hairs don't grow back at all anymore. I have been coming to Kelli for about a year now for my Brazilian waxes and underarms. I would highly recommend her to anyone for ALL waxing and facials needs!!! read more

I'm not normally one for facials or even taking care of my skin for that matter; however, my cousin suggested that I try a facial by Kelli because I had a job interview. Not only is Kelli the sweetest person on the planet, but she is really all about making you feel comfortable and just wants you to have the greatest experience. Now I'm not sure if foot rubs are normally part of a facial, but I felt that Kelli really put in effort to go the extra mile of trying to put you at ease. Afterwards, I felt that my face was glowing, and the next day when I went into that job interview, I was not just confident about my experience, but I was confident in my skin. As someone who struggles with sensitive skin, I wasn't worried about red marks. Kelli was also kind enough to suggest some inexpensive products that cater to my skin type. Overall Kelli goes far and beyond for her clients! Would definitely go back again. read more

Where has sugaring been all of my life? Kelli is AMAZING! It has been 3 weeks since I 1st saw her for a Brazilian and lower leg and I am truly happy with the results. read more

Kelli is great! I see her for my Brazilian every month and it's always such great results every time. So much better than waxing, sugaring is the way to go and she does such an awesome job! read more