I've been here twice for a Brazilian, and while there are definitely some positives, my overall…read moreexperience hasn't quite met my expectations. The space is really beautiful and welcoming, and the staff are kind--I appreciated being greeted right when I walked in. That said, both times I've visited, I did end up waiting a bit past my appointment time, which was a little frustrating. The services themselves felt a bit rushed, and I didn't get the same level of attention to detail I've experienced at other places. I also noticed that the wax residue wasn't fully cleaned off afterward, which I personally prefer as part of the service. Lastly, there were a few areas that felt slightly incomplete, so I didn't leave feeling 100% satisfied with the results. Because of these issues, I don't think I'll be returning.

I had a great experience at Wax Parlor and Skin Care. The service was quick and…read moreefficient--Stephanie was right on time and ready to get started immediately, which I really appreciated. She worked with confidence and skill, making the waxing process smooth and comfortable. On top of that, she was friendly, pleasant, and very accommodating throughout the appointment. I was especially impressed by her honesty--she adjusted the price when the service required less work than originally scheduled. Overall, a professional and customer-focused experience. I highly recommend Stephanie and her services!

I had such a great experience here, especially with Tina. She made the whole appointment feel…read morecomfortable and was really easy to talk to--it honestly felt like chatting with a longtime friend. I'm not new to sugaring, but I've always dealt with anxiety going into wax appointments because of how painful my past experiences have been. But with Tina, I felt almost no pain at all, which completely changed the experience for me. I'm grateful I found her because I no longer feel anxious about getting waxed. Thank you Tina!!

First-time customer and I had an amazing experience 10/10! The service was quick, professional, and…read moreefficient. Shayla made me feel completely comfortable the entire time, which I really appreciated. I highly recommend to anyone considering sugar waxing!

Claudia is unbeatable! I went to her today to get my brows tinted and shaped. The results are…read moreperfection. She is a magician! I look forward to going back to this salon soon. Thank you, Claudia! Colleen

Over half my lash extensions fell out in one day…read more My esthetician recommend this business - not sure why but perhaps her clients receive services here. Anyways on 2/21 I came for a classic fill and she was able to do a hybrid. I spent $270. On 2/22 I flew out of the state and by that evening around 11pm when I woke from my nap my lashes littered the pillowcase and were on my cheek. .. I paid $270 for not even 24hours of lashes I ran around town trying to find someone to repair them in time for the wedding and paid about her $150 out of pocket for this... that's over $400 for lashes This business didn't attempt To give me a refund , did not offer a refund- she offered to have me come in to see what happened but I was out of town. This was a lot of money and poor execution there is no legitimate reason

Easy booking system. Super easy and free parking at the south plaza. Super pleasant stroll and then…read morea lovely bright store. Tiffany is a master at her craft. SF loss our gain. $35 is well worth it for balanced brows. Not pushy about products. I will be back.

Tiffany is fabulous! I had gone to a waxing studio and was unhappy but these reviews did not…read moredisappoint, I just went for my first appointment and booked my returning appointment already. Her attention to detail, time spent and expertise is incredible. Ditch your old place and book with Tiffany!

Shristi was able to thread my full face that has grown more hair after using minoxodil. She did a…read moregreat job and made me feel comfortable. Highly reccomend!

Such a great brow artist! I sent a request for an…read moreappointment and she responded in a short amount of time. I showed up and was promptly seen at my appointment time. It's really difficult to put your trust into a someone new doing your brows, but I immediately felt relaxed and in the right hands. My brows look amazing! See you again soon Shristi!

Amanda is great! Friendly, kind and professional, she gets the job done! She is thorough and I…read morecannot recommend her enough. I feel I get my monies worth

I've been consistently seeing Amanda for a year and I just love her! She's so kind and makes you…read morefeel completely comfortable while getting a wax - and that's so important. She's so good at what she does, and does it consistently perfect every time! Her studio is located right behind Cream in downtown Walnut Creek - super convenient location! So far I've sent 5 friends who all love her too! Definitely recommend her.

Very professional and friendly service. My elderly mother also receives VIP treatment. I really…read moreappreciate the nail tools are sanitized for each customer, the salon is clean and comfortable. Everyone works hard to provide a relaxing experience. Working with the general public can be difficult, I have personally seen the owner and staff work hard to please the most challenging customers. Would highly recommend this salon.

I've been coming to Kool Nails since I moved to Walnut Creek in August 2024. I used to come every…read moretwo weeks like clockwork, but unfortunately, I've had to slow down since being laid off. That said, I absolutely love this place! The quality of the products is excellent, the ambiance is lovely, and their equipment is top-notch. The staff are amazing so friendly and professional, and they know me by name now. I often got special designs on my nails, and they always nailed it. I even grew my real nails really long, and they constantly helped maintain them, patching and fixing broken nails so I didn't have to cut them. I've recently gone back to acrylics, but I just want to say these ladies are incredible. They actually clean your cuticles properly, and they're even great at handling ingrown toenails. But the cuticles work is great which, as a Brazilian girl, is a massive deal since so many places don't do it right. I love coming here and will continue to do so as long as I can. Thank you, girls, for being amazing!

I come here every so often when I feel like I've let go of my brows. There's never a wait and the…read moregal is soooo nice. Good pricing and friendly service. I love how she shaped my brows as well. Threading has been way better than waxing for me. After I was done, I even went next door and shopped around the thrift store. I would recommend this spot to anyone! - since yelp is asking about the vibe, it's your typical in and out salon :)

I have been to this location twice for eyebrow threading and both times I have been very happy with…read morethe results! Quick, clean and precise work, walk-ins welcome, and a short wait. I prefer threading to waxing for my eyebrows & sensitive skin, and they always do a great job at Urs Threading. Shop is clean and chairs are comfortable. They also gave me a stamp card; I lost the first one after my first visit but they gave me a new one with two stamps.

Best Spray Tan's in the Bay Area, Jessica is amazing. She is professional and sweet and makes me…read morefeel extremely comfortable. I love the solution she uses it's super natural and bronzy. I like how everything is organic and natural. Tan last about 10 days but found it best to exfoliate in the shower 24 hours beforehand and to use a light coat of lotion on my hands and feet elbows and knees prior to tanning 10/10

Thrilled to find this gem of an operation/business finally opening their own place! Jess is the…read moreonly esthetician you need to see from now on in the east bay. For real. Been following Jessica around for awhile - she's been in the bay forever and has the gentlest hand I've ever felt. She's seen all my pink bits , exudes professionalism, while giving you the exceptional services with a light touch! Tip: New customers get 30% their first visit, I think? Would recommend Jess to anyone for a perfect facial, wishing you had all the money to come back every week.

Shelly is absolutely amazing! She educated me thoroughly and answered all my questions!…read moreThis was my first time and I cannot wait to go back and see Shelly! HIGHLY RECOMMEND!!!

Jeff is the best player in the laser game. Did a great job and was very thorough with after care.read more