I've been coming to Bliss Massage for about five years and have probably had 25-30 visits. The…read morequality has always been inconsistent -- sometimes excellent, sometimes not. I've had a therapist on their phone during a session, and once my scheduled therapist didn't show and the owner stepped in without any adjustment to the experience. That said, today's massage itself was actually great. Unfortunately, the experience at checkout completely changed my view of the business. I paid via Zelle and showed confirmation that the payment was processing, including the notification and account details. I also offered to follow up shortly to confirm once it cleared, as I needed to leave to pick up my daughter. Instead, I was repeatedly told to stay and wait. I was then followed outside, and the staff member actually got into my car to prevent me from leaving. I had to physically ask her to get out of my car. Shortly after, the payment went through as expected. I understand wanting to confirm payment, but this situation was handled in a way that felt extremely inappropriate and uncomfortable -- especially toward a long-time customer who was clearly trying to pay. It's disappointing because the massage itself was good, but the overall experience left me shaken and unsure I would feel comfortable returning.

Very poor service. We used to like Bliss Spa. Now they keep raising their prices and don't listen…read moreto how much pressure I want. There are others that are less expensive and care about their customers. Do not recommend. I will not go there again.

I was having migraines with all the muscle aching so went to this place and the guy who did the 60…read moreminutes full body massage was trying to hard to focus on all the knots on my shoulders and pain on my neck. I felt a bit relieved after the session but might have to go back again. Pricing was great so I tipped even more since he worked hard on making sure the knots are relaxed after the massage. ‍

Wonderful experience. I was seen right away even though it was 5:00 on a Monday. Amazing massage!read more

Been in a few times go0ing for the $49 dollar massage. Once they have you on the table, they do…read moretry to upgrade you to other options, like oil massage or 90 minutes instead of 60. Prepare to use the word "no" if they start offering more. I was assigned to "Coco". Sweet lady with a firm touch. I was in great foot pain so I needed the hard foot massage plus the body massage. Coco kneaded my feet firmly and especially my heel to address my plantar fasciatis. Lets just say it was INCREDIBLE. 90 minutes of pure bliss. Ive been back 2 times since.

I got a gift certificate from winning a game to come here, so I decided to give it another chance…read more But it was the exact same. The ladies kept trying to push extra services on me and wouldn't disclose the additional pricing. And when I went up to the front, I had scanned the venmo code and put in a 15% tip, ready to pay as long as they didn't pressure me again like last time.... but then they did, so i immediately lowered it before sending it. And then she stopped me and asked me about the amount, I told her I paid and still tipped, and she wouldn't let me leave for 5 minutes until finally telling me I was fine to go. Good massage, but absolutely awful customer service. I would never recommend going here to anyone.

Junko is great. Not just the best reflexologist I've ever experienced, but in a whole different…read morecategory.

I have made Lavender House a monthly habit and there is no turning back now. Junko is a…read moreunbelievably intuitive, talented and skilled reflexologist. I have been to a few and nobody even comes close to how good she is. The time goes so fast that when she is done I always check the time thinking it must have been 20 minutes but a hour 1/2 has gone by. It's just that relaxing and good. Highly recommend her services.

I have been traveling a lot lately and desperately needed a foot massage. I wasn't expecting much…read moresince I just decided to walk into this place as I saw it next to where I was having dessert. It was a pleasant surprise! The price was very reasonable and the massage was so relaxing! I feel so refreshed and will definitely recommend this place to anyone who wants a nice foot massage!

I was there a couple nights ago, they have a big room with a lot of chairs and a lot of masseuses…read morethat non of them speak good English. There was a bad smell in the room and the sheets & towels didn't really feel clean. The price of 50$ an hour was fair . I will not come back because I didn't feel better after this massage.

Outstanding. I looked all around after 3 days of hiking around UW for a place that would rock my…read morefeet. This place was perfect. So relaxing and the foot rub, exceptional. The folks were kind and the place was clean, quiet, and welcoming. I'll be back.

Seemed like a front for something. I didn't stay. First a female greeted me. Then she passed me…read moreoff to a middle age man. Who asked me 3 times if I want a foot message. I said yes and referred to the sign. Then he wanted to negotiate a published price. When you walk in there's a large room with numerous beds and no privacy. Apparently there are private rooms in back. But it al felt shady and was dimmly lit. I couldn't tell if it was clean or not.

Cindy does an amazing job. I have seen her twice now. The first time I did not know what to expect…read moreas I'd never done reflexology. I not only fell asleep during my session but I was so relaxed and had the best sleep I'd had in ages. I just went back for a second time and once again fell asleep and feel fantastic. I will be sure to work this into my personal care routine frequently going forward.

Cindy is amazing! Her sessions bring me such a great relaxation but not only. She helps me with my…read moreblood circulation for example. She is of great advice. The atmosphere of the room is absolutely awesome: very comfortable bed and nice low relaxing music. if you have never tried reflexology, go without any hesitation!

Went back a second time and booked Amy again for a 90 min massage. I forgot how amazing she is…read more Felt so relaxed and happy. Absolutely worth the money to get the body relaxed. Receptionists were also very nice and sweet. I am really loving this no frills spot. Professional and clean.

One of the few foot massage establishments located in Redmond. They offer foot massages only as…read morewell as body massages. We opted for the 30 minute foot massages but we're given a new customer offering for 60 minutes at $5 more ( price difference). Overall, I would say everything was good not terrible but also not great . This establishment is cute, clean. Plenty of parking. Staff is friendly. The massage in itself is OK. We started off with a foot soak and a facial/top of head massage. Which I'm not a fan of . The foot massage in itself lasted about 20 minutes and it was okay, good-ish. There were some light massaging of the lower legs too. We turned to our stomachs for the back massage which lasted about 10-ish minutes and that was pretty good. overall, I would say their services are not for me. and if your feet are really hurting or maybe with a different masseuse you could have a wonderful experience but unfortunately, I can't say that for me..

Decided to randomly come here one day last year and enjoyed our massages. My gf and I came on a…read morewhim and this place looks shady af. We decided to stay even though we were greeted by a woman in a sailor moon outfit. She and an older woman gave us a couples massage. The drywall doesn't go up to the ceiling so there was plenty of noise distracting from the massage. Despite all this strange stuff, we enjoyed our cheap massages and came back today. We called to make an appointment yesterday for a 90 mins couples massage and were greeted today by a woman in a robe who asked if we can do 30 mins instead. She said to call next time and make an appointment. They don't speak English here and were using their phones to translate which made the interactions more confusing as we had an appointment and they told us to call next time. In summary, they give some good ass massages for cheap but who knows what you're walking into and whether or not you'll be seen for your scheduled appointment.

Bad experience here. I went in for a 90 minute massage, and…read morethey have you pay before the massage which is fine and I offered up a 25% tip before even getting the massage, and the woman literally refused it?? Saying it needs to be more? Last I checked tips were optional for great service. I was so shocked that she said no and to raise it that I didn't even know what to say. (She also pointed to a piece of paper saying they like tips to be 25% or more, then repeated the "or more" out loud) We then went to have the massage which first of all was at least 15 minutes less than it was supposed to be, and second just not a good massage. The room was cold, hardly ANY oil was used, mostly dry rubbing. And the woman left the room multiple times to speak with others. Definitely not worth a 30% even if I wasn't forced into giving it just so unprofessional, I'll definitely not be back