I had an absolutely AMAZING experience. The 40/40 (reflexology/Swedish) was just right for the moment in life I was in at the time. Angela was effective and efficient. The pessure was perfect and she kept checking to see if I needed anything - not intrusive, just making sure all was going as I needed it to be. The prices are very reasonable and do not include unnecessary costs. I assure you, I will be going back. read more

I think she is a very experienced woman massager. I really enjoy that day! Since I live in Sugar Land area. I will try that sugar land location. Hopefully.I'll meet another good one in coming weeks... read more

Had a 30 minute reflexology session with Jenny & it was great! will definitely come back & book a longer time!

fantastic massage always. today me & my daughter got 30 min foot massage. It was her first time. Thoroughly enjoyed it. Relaxing.

I would recommend this spa any day. I had an amazing and relaxing full body massage experience. I enjoyed the complimentary hot tea after my massage and the price cannot be beat! read more

Terry was fantastic and I plan to schedule with him again. I had the 40/40 which was great. 40 min foot/leg massage and then 40 mins body (I requested the focus to be on my back). Terry was really professional, also checked to make sure he wasn't hurting me with the pressure. My back felt brand new when I left and the rest was great too. read more

Just got a one-hour Swedish massage from Sophia over there. She showed a very good sense of pressure and pacing. Took care of all the celebrity muscles and a lot of the small-time ones also. Very good blanket etiquette. Summary, good as any, better than most. read more

I come here often and love it. I buy the 10 pack of 1-hour foot massages when they have them available and it makes it $40 instead of $50 per massage, which is a great price! Make sure you bring cash with you for a tip. My favorite therapists are Jenny and Mia. Most of the therapists don't speak a lot of English but it's not a problem. If you have something extensive to explain, I'd recommend talking to the receptionist first to make sure they can get it communicated to the therapist beforehand. Also, if you're doing the foot massage, be sure to wear shorts or pants that can easily be rolled up as well as a short-sleeved, loose-fitting top so they can get their hands in there when they do the neck/shoulders. read more

I tried this Massage place yesterday for the first time. I must say Jenny did not disappoint me. Her pressure points were perfect and gave me a great stretch during my massage. The establishment was clean and the prices are reasonable. I added hot stones to my massage upon arrival. I was definitely relaxed during and after my massage. I will definitely be returning. read more

Scheduling the appointment online was very easy and I was able to do this on short notice. Amy provided a very effective deep tissue massage and relieved most of my pain. I have had her several times for foot massages and am always satisfied. read more

Good service! Great Pricing! I visit every two-three weeks for firm/deep pressure massage and it's worth every penny!!

Alert! This is not a "foot spa". Over the phone I made a one hour appt for a "foot massage". They brought me into a dark room with many beds and told me to lay down. The attendant then proceeded to massage my arms, legs and scalp with oil while I had my clothes on. Very weird. She finally got to the feet for maybe ten minutes. When I tried to tell her not to touch my scalp but do my feet, she couldn't speak English. When I checked in there was a sign that said tips needed to be paid in cash AND they suggested $20 tip as that was "market". Well a 20$ tip on a $50 massage is 40%! Obviously won't be going there again and I would suggest checking this place out before you make an appointment. read more

I have been a customer here for years and recently received the worst foot massage of my life here after having spent hundreds to buy a package in advance. Spoke to receptionist about it and she took notes. Manager followed up via phone to attempt to argue with me rather than apologize for the 15 mins shaved off my service and the extraordinarily rude behavior of the therapist. The manager did not focus on a solution or on apologizing for the ruined experience. Eventually she recognized this was not a helpful approach and apologized for arguing with me. She said that she would refund the service to my package. It has been several days and no credit has appeared on my account. I regret purchasing the package and do not recommend patronizing this place except with extreme caution. Definitely do not lock yourself into a package. What this experience tells me is that once they have your money, they do not care. Save yourself the headache of a potentially poor massage and an uncaring therapist. Buy one service at a time if you do not have other options. Very disappointing as I have been a patron for nearly a decade and had reasonable experiences previously. read more

Wonderful massage, front desk lady was nice too. She got 3 of us in without a appt. Just wish it was a complete hour or if they had a 75 min. They take off changing clothes and talk time which i know is only about 7 mins. And I wish I would have told her alittle harder but that's my fault... read more

Cloud 9 never disappoints! My friend and I had the 90 minute foot reflexology treatment, with William and Jenny. As always, we were treated with care and left feeling like we had been on another planet, and were sorry to come back. Yes, it's that good! The place is clean, nice atmosphere, and consistently excellent service. read more

The massage was average. I did not receive the service I had booked online. They did charge me the correct rate but it was a disappointment. The massage therapist did not really pay attention to my areas of concern Even though I had specified it in the intake form. The service was not targeted to my needs. read more

Kiki was absolutely amazing! 32 weeks pregnant and I had a strong deep tissue massage that has seemed to completely resolve my sciatica symptoms and other tense areas! I will be coming back for more throughout the pregnancy! read more

It was amazing experience. I had William and he relieved my back and shoulder pain! He also focused on the area that I needed most. Best place to get massage! read more

The massage it self was great. it was adjusted to meet my needs. However, I understand tipping for services but it's optional for a reason. there's no requirement to do so and the front desk staff should feel the need to try and educate people on what the standard is when a tip in general is being left. If I gave a certain amount why are you asking for more?? read more

I have never written a review for a massage place, but I am doing so today for cloud 9. My masseuse, Amy, was wonderful. I thought she wasn't going to be great, and the previous reviews about her might have been mistaken about her, because she started massaging me with her forearms which was weird for me. But then, something magical happened and she was able to get all the tension in my upper back, the pain in my lower back released. She even got the muscles in my calves to relax. I absolutely enjoyed the birthday massage that I treated myself to at this location, and the price was right, which to be honest, was the main reason I chose this place (in addition to all the great reviews). The one thing I would say is if you come a from the back route would be to not follow the sign that says cloud 9 on the fence because I ended up in a parking garage next door. The massage place is within a building with a dentist, and you want to go to the parking lot that says dentist on top because that is the correct area. Otherwise, you'll get weird looks from people, and its difficult to get out from inside of the garage with so many cars parked there. read more

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Stevan is the BEST!!! I love this Place!!!!! Perfect location and always clean. I had a 2 hour massage and it was just what I needed. read more

Amy is amazing. She knows your anatomy and hits all the hot spots needing 85 characters is ridiculous

This place is amazing! Jenny is my go to and she is great! The full body + foot combo is my favorite and you cannot beat the mon-thurs cash price deal! The online booking system is also easy to navigate to choose whatever massage option desired. I highly recommend this place to everyone needing message therapy! Check it out as soon as possible, you will not be disappointed :) read more

It was my first time to go to cloud nine. I had a 90 minute Swedish massage withSteven. It was one of the best massages I have ever had. I have had massages at fancy locations around Houston, like Trellis and Fiora. I will absolutely be back. Typically, I do not prefer to have a male masseuse due to the fact that I've had bad experiences in the past he was excellent at draping me and I felt perfectly comfortable. read more

Visiting from out of town; I've been to multiple foot spas in various cities and this one ranks in the top 3. I booked a 40 min foot / 40 min deep tissue with William and it was glorious. First off, the spa is clean, well kept, and large. Often times, these are set up in tiny spaces - not the case here. The linens they use are clean and smell good (also not always the case). Even the restrooms are clean which was appreciated. William did an amazing job and worked really hard to get as many of the knots out of my back and shoulders as possible. I left feeling so much better than when I arrived. The one thing I'll say that could be less abrupt is how pointed the receptionist is when you're checking out and she asks "did you tip William?" A little more tact in this might go over well. Thankfully, I'd read the email confirming my appointment where it said to bring cash so I came prepared. If I find myself back in Houston, I'll be sure and visit here again. read more

Anna is the best! She has a magical touch and always knows exactly how to relieve tension and stress. Her professionalism, skill, and calming presence make every session truly rejuvenating. Highly recommend! read more

Steven is outstanding. Good firm pressure and thorough. Easy to schedule at cloud 9, and efficient check in and check out.

I booked a 30 minute deep tissue massage. This was my very first massage ever. cloud9 was clean; understanding, professional, relaxing and kin. It was the best experience. I will be back very soon for 1hr. Amazing! read more

She did a wonderful full body massage, but I would've loved more attention on my neck and shoulders (as I carry my stress there).

The one hour food massage was one of the best treatments I've ever had. The staff was excellent.

ask for William- best dep tissue massage!l very convenient, super clean and relaxing, my favorite place- good prices read more

Always great care and quality. Staff is friendly and consistent. They use the level of pressure that I ask for and I always leave feeling better. read more

I used to go here when I was closer but now they've raised their prices to be pretty much the same as a real massage place, I'd rather go to a spa at this point and have peace and quiet and more professional service. read more

I don't think my massage person speaks English. Tried to talk to him a couple of times but no response...

If you're in need of a therapeutic massage (work out knots/pains), I highly recommend Cloud 9. I alternate between the 60-minute Swedish and the 30/30 body and foot massage (I love the latter when're you're feeling lazy, because you go to the communal room and don't have to take off your clothes). I usually prefer female masseuses, but William has become my go-to masseuse. He always greets you with a genuine smile and gives a really firm massage. He always seems to give 120% effort to his massages. Go to a high-end spa (Houstonian, Fiori) where you pay 3-4x the amount for the ambiance and to be tickled. Go to Cloud 9 for a massage. read more

My first time here and I've just recieved one of the best massages I have ever, from the clinician Mia. Attention to every need and a quality massage that actually relieved stress. In regard to the quality of the actual massage, it was far better than any I have ever received at m+h or even the post oak. Thanks Mia! read more

I have to Cloud 9 foot spa on numerous occasions and have always had a great massage experience. My latest experience was no different. This was my first time receiving a massage from Jenny; however, it was one of the best I've received. I walked out feeling extremely relieved. Thank you. read more

William is always excellent. He helps me with areas that bothers me. I feel much better after I have a visit with him. He has great knowledge and experience. read more

Welcoming attendants and a nice bit of pampering before I leave on a trip. Half & Half massage was nice, but next time, I will do a full body massage. read more

Will not return. The facilities here are fine but the massages themselves are not OK. The therapists don't seem to have any formal training there so massages are very uncomfortable. I stopped my therapist 5 times to ask her to modify things (aka that hurts) but it didn't happen. read more