I do not recommend renting storage space from this facility. The issued key does not work. And…read moremanagement wants me to pay for the removal of the lock that they provided. Additionally it will take up to 30 days for their person to remove the lock and I still have to pay for it. Management seems unbothered to make any exceptions to do right by the customer. Do not rent from here.

DO NOT RENT HERE! I…read morerented with them for 8 months and I called them 12/31 to move my belongings out 1/1, they told me I would be charged the full amount on 1/1 and I wouldn't be able to access the unit until 1/3. The customer service is awful. They know most people move on the first of the month but refuse to prorate the month or even aid in any way to help. Never again will I rent here.

I would not recommend this place. They will raise the price every 6 months for no good reason. I…read moreunderstand in this economy but 2x a year? How about once a year to your loyal customers. Everybody is struggling and extra storage is a luxury not necessary for most. They pull you in with discounted rates when you are a new customer but then give it to you (you know where) afterwards. No lube.

Very disappointed in this place. They literally lied and would not open my neighbor a unit today…read morebecause he knew me and I had received a promotional unit. (Yes we use to be an item but we broke up and he purchased duplex across the street) My son's girlfriend had a unit and she referred me and we both opened separate units on a promotional. I told my adult son and friends about the deal with no issues . I was even able to ask some of them if they could put some of my little stuff in their unit to save me the trouble of digging it out in back of my big items. My X and neighbor was insulted at the treatment today. The day before he was told he had to buy their lock and had to use their insurance. So he drove home. I appeared and they changed their story to yes he can supply his own lock ( I was leaving and planning on giving him my lock because they are absolutely useless locks anywhere else.) Also that he could provide declaration of his home owners insurance . They basically sending us in huge wasted time and circle. The last straw was today they Lied!!! Said he was in their system as living with me ?! That he could not rent with promotional??? They kept copy of his picture ID which is the only thing they could have in system because he has never done business with them. I was so embarrassed I paid for him to get a unit at Storequest storage where I have two huge units for my business. Plus I heard here twice in 4 months of break ins and thefts . Many believing it's an inside job. I've used Storquest for many years and National. We will stick with other storage units that have less customers on drugs which might be due to location.

The new manager Jonathan was amazing over the phone and in person! He was ethical, honest, polite,…read morewell-spoken, friendly, polite and professional with me! A very pleasant experience all around.

*** BUYER BEWARE OF MULTIPLE, UNEXPECTED, EXPONENTIAL PRICE INCREASES.***…read more THEY DID THIS TO ME, THEY WILL DO IT TO YOU TOO! -SINCE SIGNING THE LEASE AT DEVON STORAGE IN 2023, THE GREEDY PREDATORS HAVE RAISED MY RENT ALMOST 70%! - THEY HAVE INCREASED MY RENT TWICE A YEAR ANNUALLY AND WILL DO IT TO YOU TOO - IN 2026 ALONE, THIS COMPANY HAS RAISED THE RENT OF MY UNIT TWICE FROM $138 AND NOW AGAIN TO $165. THAT IS CLOSE TO A 20% INCREASE IN A FISCAL YEAR HERE ARE THE ACTUAL NUMBERS FORM MY ACCOUNT. 08/17/2023 $97.91 09/03/2023 $108.00 10/03/2023 $108.00 11/03/2023 $108.00 12/03/2023 $108.00 01/03/2024 $110.00 02/03/2024 $110.00 03/03/2024 $117.00 04/03/2024 $117.00 05/03/2024 $117.00 06/03/2024 $117.00 07/03/2024 $117.00 08/03/2024 $117.00 09/03/2024 $117.00 10/03/2024 $117.00 11/03/2024 $117.00 12/03/2024 $117.00 01/03/2025 $117.00 02/03/2025 $117.00 03/03/2025 $136.00 - 16.24% Increase 04/03/2025 $136.00 05/03/2025 $136.00 06/03/2025 $136.00 07/03/2025 $136.00 08/03/2025 $136.00 09/03/2025 $136.00 10/03/2025 $138.00 11/03/2025 $138.00 12/03/2025 $138.00 01/03/2026 $138.00 02/03/2026 $138.00 03/03/2026 $158.00 - First increase of 2026 by 14.49% 04/03/2026 $158.00 05/03/2026 $158.00 06/03/2026 $158.00 07/03/2026 $158.00 08/03/2026 $158.00 09/03/2026 $158.00 11/03/2026 $165.00 - TWO Increases in ONE YEAR (2026) See less

I'd like to update my last review. Just got off the phone with Chris, who was very helpful and…read moreaccommodating. The storage facility is under new ownership and some things have changed for the better. The website now has a way to sign off, which is as it should be! I was (unknowingly) in arrears with my rent payments and Chris helped me through it and let me know that I had not been locked out of my space. I was very grateful to hear that. He is also going out of his way to help me during the construction taking place there. This is especially appreciated as I am long distance and it's not easy for me to get there. All in all, Rocklin Springview Mini Storage has been quite good to me. Thank you, Chris.

These guys are awesome. Fabulous customer service, clean and secure units....100% recommend.read more

I was looking around for a decent storage place At the time…read moreI had a one bedroom and I had moved my boyfriend in along with his things. Let's just say it was wayyy over crowded! Lol more so we stored his things in it. We had a smaller size, he didnt have massive furniture except a China cabinet. We paid roughly $55 bucks a month. They have security and a lady on site 24 hours. She is super awesome. There were moments we were late cause of our pay weeks but she was amazing about it. I think we had the storage unit for maybe a half a year to a year. They tend to have deals all round. The place is well cleaned. The elevator they had that we used seemed a bit sketchy. Like I didn't want to over load it with muliple stuff cause I felt it wouldnt work. We ended up going with this location because it was literally next door to us. Convenient and affordable.

If you want your personal items to be safe, DO NOT RENT A UNIT AT THIS FACILITY!!!…read moreThere have been at least 5 burglaries since October 2024, you can verify this at https://communitycrimemap.com/ The advertised individual unit alarms do not appear to be functional (they are supposed to sound if someone accesses your unit and you are not keyed onto the premises...). Furthermore, there are NO cameras in the halls of the non-climate controlled area, making it extremely easy for thieves to conceal their actions. In the case of the burglary to my unit, Management and Police have been unhelpful so far. Avoid all of the time and money spent getting your stuff back and rent elsewhere, at least at a place with cameras inside the facility.

We wanted to say thank you to the management/staff at Rocklin location. Ashley is amazing!. Thank…read moreyou so much for having outstanding customer service skills. We would also like to say thank you for the cold bottled water on those hot summer days. From our team at GK industries.

I rented a storage unit in March 2025 at their local facility at 3201 Industrial Ave, Rocklin, CA…read more95765 at a rate of $114.00 per month. Then in October 2025 the rate was inceased to $160 per month. Then in May 2026 the rate was increased again to $185 per month. That's a $71 (62%)increase over the course of a year! How can that possibly be justified?! I submitted a complaint to their corporate headquarters on 5/31/2026 and have not received a response.

Very good storage company. Units are clean, access is good to load or unload your goods.read more

Michele Gonzalez worked very hard with us to get everything done , beginning to end. She was great…read more I would use her refer her everything.

Excellent storage facility within a reseasonable monthly rate service…read more Christina who works in the office offers outstanding customer service.

Gold Key is an outstanding storage facility. I have been there for a couple of years and I found…read morethe place always clean and orderly and the facility attendents were always courteous and accommodating. The prices are well in line with the competition. Excellent facility. Jerry S