1. Closet Butler

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Pompton Plains, NJ

Closet Butler

3.8 (11 reviews)
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S G.

My experience was quick and efficient. Initially my focus was to get the bedroom closet done but I decided to also get the front closet completed as well just to get full functionality. John was patient and thorough. He understood what I was going for (especially that I wanted to take advantage of the height and depth of each closet since they weren't that big. He took the right measurements and was able to quickly draw out a plan. Richard the installer was on time, super nice and respectful and worked efficiently and with virtually no mess! I would definitely recommend this company and would certainly use them in the future.

Built-in desk, shelving and storage unit
Melissa S.

Closet Butler did an amazing job on my built-ins. The designer Joan was very patient with each change I asked for and did not hesitate to hop on a call to ensure the design was exactly how I envisioned. The builders, Jesse and Mark, were very friendly and diligent and ensured every little detail was perfect. I am SO happy with the outcome and will definitely consider using them again for future projects.

The droop/drag on the shelf.
Megan D.

Joan came out for the initial consulation June 10th. I've used California Closets in the past and came to expect that she would measure my husband's suits and dress shirts as he's tall. She did measure one suit however told me that things of this nature were standard sizes. Fast forward, as another review indicated, their turnaround time is quite slow. I actually had to call them to ask if my closet was ready for installation which they did July 27th. The installer was quick and clean and I reminded him to please hold my check one additional day per the call I'd had with John (the owner). The check was cashed prematurely however they did remove the fee I incurred from the final balance. I then proceeded to put my husband's dry cleaning into the new closet unit and quickly noticed a significant droop on the lower shelf. I sent pictures to John and someone did in fact come out to raise the unit. That, again, did not do the trick and John came out to inspect. Long story short, I was met with poor customer service and "solutions" that included changing the hangers we were using. Overall, we were pretty dissatisfied with the amount of controversy over my concerns.

Ana Q.

After one year looking for the perfect closet, I found Closet Butler online and I couldn't be happier. I checked every picture uploaded by their customers and on their IG account... I fell in love with their work. After I made the appointment with Erin (the designer), she came promptly to our house. She made several questions about why we wanted, what kind of clothes we use, how many shoes we have, hats, etc. etc. A few days later, she sent the design which was just perfect for our needs. The closet arrived a few weeks later. The installation team, 3 people, were professional, kind and super funny. For my personal experience, I highly recommend Closet Butler.

So happy with our new nursery closet system. Excellent experience. Thanks, Joan and Mark!

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EasyClosets

EasyClosets

(195 reviews)

When they say Easy Closets they are correct. This is my 2nd order with them and its an extremely…read moreeasy process. I worked with Scott Riffiard and it worked out great. He understood my needs, gave me great guidance and best of all he continually got back to me quickly everytime I made a change or upgrade, and that was numerous times. The whole process was quick and easy and very cost effective. I highly recommend this company. I'm sure their whole team is as excellent like Scott.

I would like to recognize Brandi for her interactions with us and the exceptional service,…read morededication, and expertise she consistently brings to her role. She is truly an invaluable asset to EasyClosets and an outstanding representative of the customer service team. There has not been a single occasion when I have brought her a closet design issue that she has not been able to resolve. She is an exceptional troubleshooter and a natural problem solver who approaches every challenge with patience, creativity, and determination. Rather than simply identifying a solution, she takes the time to understand the issue, think outside the box, and find the best possible resolution for the customer. What sets her apart is her remarkable combination of technical knowledge and creative talent. She has a keen eye for design and an ability to envision possibilities that go beyond the immediate problem. Her thoughtful design suggestions and creative ideas have the potential to not only improve the customer experience but also contribute valuable ideas and perspectives to EasyClosets as a whole. Her professionalism and demeanor are equally impressive. She is charming, welcoming, respectful, and consistently polite, even when dealing with challenging or frustrating situations. Her patience seems endless, and she never makes a customer feel as though their concern is an inconvenience. Instead, she remains focused on helping, listening, and finding a resolution. She provides service that is expeditious, knowledgeable, thorough, and genuinely customer-focused. She represents EasyClosets with a level of professionalism and care that reflects extremely well on the organization. Her ability to remain composed under pressure while delivering thoughtful and effective solutions is a quality that should be recognized and celebrated. She is not simply a customer service representative; she is a talented troubleshooter, creative thinker, design-minded problem solver, and exceptional advocate for the customer. Her contributions extend well beyond resolving individual issues--she brings creativity, insight, and a commitment to excellence to every interaction. I believe Brandi is highly deserving of formal recognition. Employees like her are invaluable to an organization because they elevate the customer experience, support their team, identify opportunities for improvement, and consistently demonstrate what outstanding service should look like. Her dedication, talent, patience, and positive attitude make her an extraordinary asset to EasyClosets, and she deserves to be recognized for the exceptional work she does every day. We are grateful customer's for Brandi's help and for the delightful experience we have with her each time we speak to her.

Closet Butler - home_organization - Updated October 2026

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