Outstanding Service! True Professionals Who Know What They're Doing!…read more
I recently hired CALMO'S PLUMBING & ROOTER INC. to replace my sewer lateral, and I cannot express enough how impressed I am with the quality of their work, professionalism, and attention to detail.
My project was anything but straightforward. The sewer line runs from my house to the city sewer main at the sidewalk, passing directly through a large tree's root system, with concrete stairs and a decorative retaining wall obstructing the path. It was an extremely challenging project, and before making my decision, I consulted several plumbing companies. Each brought up different concerns, potential complications, and reasons why certain portions of my property might have to be demolished.
Then I met Rocael, the owner of Calmo's Plumbing & Rooter.
Rocael personally came out to assess the entire project. He took the time to explain the process thoroughly, address every concern, and provide solutions to the obstacles other companies had raised. What impressed me most was his confidence, knowledge, and ability to explain exactly how he planned to complete the work while preserving as much of my property as possible.
He assured me that the majority of my concrete stairs could be saved and that my decorative retaining wall would remain untouched. Considering the complexity of the job, that was a huge deal to me. After speaking with him, I felt completely confident trusting his company with the project.
When the scheduled day arrived, Silverio and Albert, the crew assigned to my project, showed up right on time and immediately got to work.
These guys were outstanding!
They arrived fully equipped with everything necessary to complete the job. There was no unnecessary running back and forth for tools or materials, no wasted time, and no confusion. They worked efficiently, professionally, and with incredible attention to detail. At the end of each workday, they made sure the work area was properly secured and safe.
Using a trenchless sewer replacement system, they successfully replaced the sewer lateral while preserving the decorative retaining wall and most of the existing concrete stairs. I was genuinely amazed by how they managed to accomplish this without damaging the surrounding structures.
Once the new sewer line was installed, they carefully backfilled the excavated areas, restored the property, and even rebuilt the portions of the concrete stairs that had to be removed.
The results exceeded my expectations!
Another thing worth mentioning is that Calmo's handled the entire permitting and inspection process. They obtained the necessary permits, coordinated with the city, and arranged the final inspection. The city inspector approved the completed work without any issues.
From the initial consultation to the final inspection, the entire process was handled so smoothly and professionally that it was almost unbelievable, especially considering how complicated this project was. On top of everything, Rocael gave me a competitive bid.
CALMO'S PLUMBING & ROOTER INC. is a truly exceptional plumbing company. Their experience, technical knowledge, organization, and workmanship set them apart from the competition.
I have dealt with many contractors over the years, and I can confidently say that finding a company that delivers this level of service is rare.
I will absolutely be using Calmo's Plumbing & Rooter for all my future major plumbing projects.
If you're looking for real professionals who know their trade, respect your property, and deliver exactly what they promise, look no further. This is the company you want. Trust me, I know what I'm talking about!
Rocael, I personally want to thank you, Silverio, and Albert for the outstanding service you provided. You and your team have earned my respect, my trust, and my highest recommendation.
Five stars without hesitation!