1. Clinix Specialty Pharmacy

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Fair Oaks, CA

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Clinix Specialty Pharmacy

5.0 (2 reviews)
Closed • 9:00 am - 5:00 pm

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5 months ago

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2 years ago

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Rite Aid

Rite Aid

2.4(47 reviews)
3.5 mi
•$$

I've been a customer here for 15 years. The pharmacy staff care about delivering good service and…read moremake a point of knowing thieir customers. I appreciate seeing friendly faces here, and they're helpful whenever I have questions. The store and pharmacy often seem to be understaffed, which can be frustrating, especially when there is a corporate office located next store. This is not the fault of the staff, but corporate should pay attention.

I had one of the most degrading experiences I've ever had at a pharmacy at this Rite Aid location…read more The pharmacist looked at me like I was a drug addict or trying to abuse my medication--right in front of a line of customers. It was humiliating, judgmental, and completely uncalled for. What they didn't know was that my original prescription for 1 mg doses was written by my nurse practitioner, and after my condition worsened, my doctor approved an increased dosage. I followed medical advice, nothing more. But instead of treating me with dignity, the pharmacist made assumptions without context and acted like I was doing something shady. Then, when a new prescription was sent in for a lower dose, they only allowed me to pick that up and didn't bother to explain anything. I wasn't even told there was a 1 mg version available. There was zero communication, zero compassion, and a complete lack of professionalism. People's prescriptions often change--doses go up or down depending on medical need--and pharmacists should know better. But the way I was treated made me feel like I was being profiled or criminalized just for following doctor's orders. Honestly, no wonder Rite Aid went bankrupt. This kind of disrespectful and incompetent treatment is exactly why people are taking their business elsewhere.

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Walmart Neighborhood Market

Walmart Neighborhood Market

3.0(85 reviews)
2.1 mi
•$

I was greeted as soon as I walked in. The store is very organized and clean. I like this market…read morebecause it has a little of everything one may need which saves a trip to another store or one of the supercenters. I really like their deli department. It is small but it has a variety of deli meats that can be sliced for your preference. I want to give a shout out to Shirley and Lhyric who hold down the deli department. They are always so friendly and personable. Excellent customer service. The staff at the front of the store and at the registers are always so helpful and friendly.

I'm extremely disappointed with the inconsistency in policy enforcement and the level of customer…read moreservice I experienced tonight. Ken, the cashier, has never asked me for identification during previous alcohol purchases, yet tonight I was refused service because my partner did not have his ID with him. I understand that Walmart has policies in place regarding alcohol sales, and I respect the need to follow them. However, the inconsistent enforcement of these policies is frustrating, particularly when I was the one making the purchase and was fully prepared to provide my own identification. What made the situation even more disappointing was the lack of professionalism and assistance from management. When I attempted to address my concerns, the only response I received was, "That's the policy," with no further explanation, acknowledgment of the inconsistency, or effort to provide any customer service. I expect policies to be enforced consistently and employees, particularly management, to demonstrate professionalism, accountability, and a willingness to address customer concerns. This experience was entirely unacceptable, and I hope management takes this feedback seriously and makes an effort to improve both policy consistency and the overall customer experience.

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Clinix Specialty Pharmacy - pharmacy - Updated October 2026

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