I really like this imaging center! Excellent location in Green Valley/Anthem area, with lots of…read moreparking, plus a lighted intersection at Sienna Heights and Eastern. The desert landscaping is cute and well-maintained! Inside, the building is spacious, clean, plus staff is friendly, and always willing to help. Most recently, I had a CT scan with dye and this was my first. The CT scan dye is different than an MRI with dye, so FYI. Part of the prep was to drink lots and lots of water starting an hour before the procedure and then again more water afterwards, including bringing a water bottle with me. Since I was wearing stretchy clothes, I could keep them on and only needed to take off any metal, including my bra. There are numerous lockers in the imaging waiting room, that I could lock away my bra and water bottle, then take the key with me. I always take my purse/valuables into the imaging room. Once in the room, I signed some paperwork, and the attendant asked if I had allergies and on rare occasions, a person could be allergic to the iodine dye used on the CT scan. She administered an IV on my selected arm (right) and when it was time, ran a little contrast into my vein to test and all was good (if there was a reaction, an itchy feeling in my throat could come up). When the full contrast is injected, I experienced a warm feeling all over. It faded within a minute or two, and then I just felt myself again. The CT machine is a donut vs an MRI tunnel. The CT machine is very fast; the whole procedure took about 15 minutes. There is a computer voice that talks and tells me what to do as the table gets pulled in and out of the donut. "Breathe in and hold it", then release. I had to do this multiple times. Also, the attendant guided me to put my arms above my head before everything started. I had a headrest and a leg rest. It was very comfortable.

I had a CT scan done for a very painful situation on Thursday June 18th…read more It is almost 10 PM on Tuesday, June 30th, and I still don't have results. when I called to find out what was going on, I was told that they are behind and they are sorry and they have no timeline yet for when I might get my results but I could address any concerns at a 'comment' email address that they gave me. I will never go to them again.

Pueblo Medical Imaging is located on the first floor of the building 100 to the right in the Smiths…read moreshopping center, which makes it pretty easy to find with plenty of parking nearby. If you need to use the restroom you do have to ask the front desk for the key. My daughter went there for her first MRI and, as a parent, that can make you a little nervous because you are not sure how they will handle someone who has never done it before. The staff was very accommodating and took the time to explain the process to her so she knew what to expect. They were patient and made sure she felt comfortable before getting started. They also allowed me to be near the room to help her through the process, which I really appreciated. Those small gestures make a big difference when your child is going through something new or a little intimidating. Overall it was a positive experience and the staff made a situation that could have been stressful much easier.

Beware of their billing practices. After my visit in…read moreOctober 2025 I overpaid and was owed a refund. Instead of issuing it their billing company MSN Healthcare Solutions actively attempted to collect an additional $262.35 I did not owe -- while simultaneously holding my money. My insurance company had to intervene four separate times over seven months to resolve this. Each time a refund deadline approached Pueblo submitted a new corrected claim deliberately resetting the clock. One claim was denied due to their own filing error. They ultimately reduced my refund through improper billing code unbundling. When I filed a BBB complaint their response repeatedly characterized this as a simple premature billing statement -- a dishonest minimization of a deliberate pattern of delay and predatory collection practices. They never took accountability. Know your rights as a patient. Verify every claim with your insurance company. Do not pay anything without confirming with your insurer first. What they did to me they are likely doing to others who don't know to fight back.

Desert Radiology is a shitshow…read more On initial MRI/X-Ray I was supposedly undercharged after I'd paid my balance in full at the time of the appt. Coming back in for a second appt I was informed of the "new balance" but they couldn't take the payment at that time. So for two weeks in between breaks at work I attempted to pay my balance online and couldn't ever get through to anyone. So I finally had to take the time to drive down to the actual facility to pay this mysterious new balance and ended up having to wait 40 minutes in the lobby because they had to put me in a queue with patients who are waiting for actual exams so I could give them money?! This is a garbage place and I would recommend going anywhere but there. EDIT: I was never put in to the queue. I had to get up and explain to someone else what I was doing there and she took the payment. You suck, Desert Radiology.

Needed a routine chest x-ray. Called Desert Radiology, which is close to my home, and found out no…read moreappointment is needed. For routine chest x-rays, they just take walk ins. The clerk who checked me in did a little extra so that I wouldn't have to sit in the waiting room too long. With two minutes of giving the check in info, I was called back for my x-ray. The technician was very professional. Arrival to leaving in under 15 minutes. Excellent!!!

Quick and friendly service. Came here as a walk in this morning and there were about 6 individuals…read morebefore me. Unlike with Quest, they were super quick to check me in, get my insurance checked, blood drawn and out of there within 30 minutes. They also take Quest requisitions. PA referred me to them so they were conveniently located within the same vicinity. The facility was clean, lots of parking and staff was very professional. I'll keep coming back here instead!

I came in with a referral and an online reservation, and thankfully I was prioritized over all the…read moreother walk-ins. Check in was easy and I only waited a few minutes before got called to the back to get my blood drawn. The staff were nice and the process was pretty smooth and seamless. After the draw, I only waited a few days before my doctor contacted me to let me know she received my results. I also received an email saying my results were ready to view in the portal.

I dread getting bloodwork done and don't like needles AT ALL, but I was diagnosed with a vitamin D…read moredeficiency last summer and I requested a recheck at my latest wellness checkup to see if my levels were improving or not. My primary care provider couldn't do same day bloodwork at their office because I had already eaten beforehand, so they ordered tests and I was advised to fast for 10 hours. Alongside this vitamin D recheck, I also received a lipid panel. I wanted to get in first thing in the morning so I could fast overnight, but all early morning times were booked up over several weeks. Normally I visit the Quest on Mountain Vista, but then I learned that this Quest is across the street from my boot camp gym and I decided to book my appointment in the early morning right after getting my workout in. Quest on Horizon Ridge and Carnegie is located way in the back of the parking lot. Note that they do not have a front office receptionist, just a check-in screen. For a quick check-in, scan your driver's license and insurance card at this screen. The waiting room is a little tiny with about eight or so chairs total, however. If it's busy, you can choose to leave and come back 10 minutes prior to the start of your appointment. Right after I got myself checked in, I was called back about 15 minutes before my scheduled appointment time. Talk about speedy right there. The phlebotomist I saw was extremely nice and helpful, plus the big window they had in the room she was in made my procedure easy and comfortable. It took longer than I was used to because multiple tests were being done on me, requiring multiple test tubes. Towards the end, I did start feeling squeamish because my blood started making these weird squishing noises as it was being loaded into one of the test tubes. And before you know it, my procedure was finished and I was sent on my way. I was very satisfied that I've officially decided to make the switch from Mountain Vista to Horizon Ridge. They were very fast and very friendly.

Nadine - blonde older lady helped me. She was very rude and didn't have the attitude to want to be…read morethere. Wish my experience was better

I always have a great experience here! One of my favorite things is that I can simply walk in…read morewithout needing an appointment, which makes getting lab work done so much easier. My only complaint is the waiting area is a bit tight. They do have another waiting area but it is also small. The staff was friendly and incredibly accommodating, especially since I had my little humans with me. They were patient and made the whole visit quick and stress-free. Best of all, it only took one poke, always a win! Fast, kind, and efficient service every time. I'll definitely keep coming back whenever I need lab work done.

I called Labcorp for billing matter. Phone dropped three times while I was talking to Labcorp…read morecustomer service. It's better to pay online if anyone is trying to call them. Phone call dropped so many times so you can see how frustrated I was. The thing is I gave my number but no one called back.

I was scheduled at this spot by a scheduling company because I needed to get an MRI of my hip area…read morefrom a worker's comp claim. I had to cancel and reschedule due to an issue with my schedule--which they allowed me to do easily. When I checked in, they accidentally gave me new patient paperwork as opposed to paperwork related to a worker's comp case. The staff realized the error immediately and gave me the appropriate forms. I was called to the back and given a few gowns to cover myself for when I went to get the MRI done. It took about 20 minutes and I was able to lock up my belongings in a drawer, keep the key, removed all jewelry, and used the provided headphones to drown out the noise. The tech asked me a couple of times if I was ok with enclosed spaces or claustrophobic, but I was not. I did have a slight cough and he told me to try to control it so that the imaging would come out clear. I was also asked about if I had any pain or if I needed assistance getting on the table (I did due to my injury) and he helped me off and on the table. When it was finished, the tech came in and helped me from the table, took the headphones and cleaned up the area (since I was the last appointment of the night). I got dressed and had the staff member at the front make me a CD of my images and she also provided me with a link to make my own sign in for their portal. Honestly, it was pretty professional and easy to deal with the staff at this location. The only hiccup was when I first signed in for my appointment. They were pretty quick and thorough when it came to the MRI. If I should need more imaging done, I wouldn't mind coming back to this spot.

I visited this location to get an X-Ray. It took about 10 minutes for an employee to reach the…read morefront counter. When she returned, I noticed that two other people were also waiting for service. Despite the long wait, the employee was very kind and professional. She informed me that they only had one technician available today. This location specializes in performing X-Rays and MRIs. They had water and a TV in the waiting area. Once I was taken to the back, the technician proceeded with the X-Ray procedure. However, we had very limited interaction. I attempted to engage in conversation, but the technician was not interested. I understand that he was focused on his work, and I appreciate his professionalism.

Hello Yelp Friends!…read more I just called to schedule my annual mammogram and a breast US. The gal I spoke with was Margaret, she said I could call her Marga. She was very pleasant. I explained that I was notified they received my orders and I needed to schedule an appt for July. She explained that my two tests would need to be scheduled back to back and that the schedule was full for July. I explained that I was just starting a new job and my insurance will be changing and I don't have my new insurance info yet. She was very reassuring and said that I could call back just as soon as I have the info and ask for her and she will help me get scheduled. My Dr. order is good for a year so there should not be a gap in my care. I was relieved to hear that and pleased she was so helpful. I feel that she provided excellent customer service and I will definitely ask for her when I call back to schedule my appt. I highly recommend SDMI. They always provide great patient care and excellent customer service. Check them out.

What should have been a simple MRI turned into an entire afternoon of inefficiency and frustration…read more Prior to arriving at the office, Steinberg employees need to review procedures, ask some medical questions, discuss the scan, etc. This phone conversation took about half an hour the week prior to the test. The next day I received an email to check in on line. That was another half hour or more answering the same questions on the computer. The day before I was to have an MRI at the Sienna location, we received a call rescheduling to the N. Gibson office. Now that I've been rescheduled to a different location, the electronic questions must be answered again. Another 30 minutes or so. Arriving 15 minutes before the recommended half hour early time, there were a couple of people ahead of me at the front desk. When it was my turn to speak with someone, I told them my name and was advised to sit down and we will call you in a couple of minutes (to deal with insurance cards, etc.). One of the receptionists was knee deep in a complicated billing discussion with a patient, and the other was on the computer ignoring people. Seven or eight other patients arrived after we did, and were also told to have a seat, we'll call you. Each of those people were called and I sat patiently waiting. 45 minutes later, as my MRI was supposed to be starting, I went back up to the front desk and again gave my name. The receptionist checked the computer and said I wasn't on the list any more. Not sure what that meant, but we needed to check in, so I was a little more assertive and convinced him to take copies of my ID cards, etc. I have a fairly common first name and, due to HIPAA Privacy laws, staff only uses the first name of the patient when calling them for their scan. This led to a good deal of confusion in the lobby. In the area where scans are done, there is a second waiting room. Upon receiving my gown and socks, etc. I was given a clipboard with more paperwork to review and sign (what was duplicate information previously done multiple times). An employee called my name and walked me back in the direction of the MRI machine, pausing first to review all of the paperwork, signatures, etc. while I waited in my gown and socks. Then told to please go sit back down. All together, this paperwork and check in fiasco took nearly an hour. The MRI was a 20 minute event and done. So arriving at 2:45, we left about 5 pm. We have recommendations for improving the efficiency of the office if anyone in management would care to contact us.

My wife went here for an MRI and was pre approved by Nevada Health Coop and paid her $200…read moredeductible. Now Desert radiologists is sending an invoice for $1,799.00 like they didn't even know about the insurances this isn't the first time this has happened. They need to fire those responsible.

I was able to get my mri quick and my doctor got the report the next day! I recomend…read moreHorizonImaging Center for your next Mri. Very freindly and professional. Great job! Keep up the good work.

I was honestly nervous when my insurance switched from Quest to LabCorp because I'm a very…read moredifficult blood draw. After two years at Quest, every visit usually involved multiple needle sticks, and my veins would often stop cooperating before all the tubes were collected, meaning they had to start over somewhere else. My experience at LabCorp has been the complete opposite. The check-in process is incredibly convenient. You can check in from your phone or use the kiosk in the lobby. My first appointment started right on time. The second was slightly delayed because my doctor gave me a Quest lab order instead so the delay was on my end. I also really prefer LabCorp's front desk setup. Having someone available to answer questions or help with check-in makes the whole process much smoother. At Quest, you often have to wait until a phlebotomist comes out to call the next patient before you can ask for assistance if something goes wrong with the kiosk or your appointment. At LabCorp, there's always someone at the front desk to help, which makes a big difference. The phlebotomists have been outstanding. During my first visit, she found my vein on the first attempt and collected all eight vials without any issues. On my second visit, I had a different phlebotomist who was just as impressive. She took her time feeling for the vein and made sure she was confident about the placement before inserting the needle. Once again, she got all five vials on the first stick with no problems. The only suggestion I have is that if you're bringing a paper lab order from another lab, such as Quest, arrive a little early. They have to recreate the order in their own system by looking up each individual test, so that process delayed my second appointment a bit. Once that was finished, everything moved smoothly. Overall, I've been extremely impressed. The lobby is spacious and very clean, there have been far fewer people waiting than I was used to at Quest, and I love that you can even wait in your car until it's your turn if you prefer. As someone who has always dreaded getting blood work because of difficult veins, LabCorp has made the experience surprisingly easy. Based on my experiences so far, I would absolutely recommend them.

I've been here a few times before. One of my experiences was absolutely awful with getting my blood…read moredrawn, but that was a couple years ago. I needed to get my glucose test done, so I booked it here anyway. I was able to book it online and book it for an appointment first thing in the morning which was nice because I didn't want to have to fast for too long. For the glucose test, I had to sit in the lobby for a couple hours. I thought it was a bit odd they had me sit in the lobby for it and not in a back room, but it was fine cuz I ended up being okay. The guy that took my blood each time was so nice and friendly. He was great! And did a great job finding my veins. Sometimes that can be hard cuz apparently I have small ones and when I'm fasting it's even harder haha. But he was really nice and encouraging. Probably one of the best experiences I had here which was nice since I had to sit out in the lobby for a couple hours.