I don't normally have experiences memorable enough to leave a review for places like these, but I…read morewas so impressed by how nice, knowledgeable and professional Matthew was! Kudos to him, he deserves a raise.

Little hiccup experienced. My brother needed lab work drawn for emergent pre surgery and the CPL at…read more10521 Jeffries St had a note posted on the door indicating they changed locations. Thankfully I was his seeing eye person saving him steps getting to the new location. Fortunately, the new address was very close. New Address that CPL moved to is 3007 W. Horizon Ridge Parkway. Phone number is (702) 382-4522. It didn't take long to drive my brother to the new location. A staff member was present at the front check in desk area. She was pleasant and helpful. Once providing identification and proof of insurance, it didn't take long for my brother to be called back for phlebotomy services. I ensured that the walk in lab draw was going to be sent off and was ordered STAT. My brother suddenly had lost his vision and it was imperative for the surgeon to have the lab results prior to initiating. The phlebotomist was courteous letting me know that she was labeling the test tubes STAT as ordered. This CPL experience was definitely a positive one!! Patients are able to log in to a portal to access their lab results. This particular new location at 3007 W. Horizon was clean and organized, with pleasant, efficient professional staff members that accommodated a walk-in client in less than 30 minutes start to finish! I personally would utilize and recommend this CPL location for future phlebotomy needs. It was definitely reassuring being able to access and track lab results through the patient portal over a weekend prior to surgery.

My eyes are fine, and there is no URL On the back of the printed invoice. I used the automated…read morephone number per their billing phone number printed on the invoice. When you click through locations, and choose the one in NV, you can then click through to pay the balance or set up a payment plan. I set up a payment plan. I have it all recorded. IT confirmed the amounts to be paid over 4 months with a confirmation number. The recording also says you can look up the payments online. There is no place beyond checking your bank to see If payments were taken. There is absolutely no online way of paying which makes it near difficult if you work 6 am - 6 pm or in an environment where you cannot use a cell or do any personal business. It's another place in vegas they make it impossible to be a responsible adult - it's 2025 and no online bill pay. If you think you found a bill pay online it is most likely in a different state as there were many similar names. Despite it being "affiliated" with Quest, you cannot make payments via Quest as there is no bill in Quest to select and pay. Despite proof of setting up a payment plan, evidently, the ongoing payments did not go through. I have it recorded confirmed the dates of each month and amount and - yet it didn't pull the money beyond the first month. Yet, that is my fault. Another faulty system never checked because it's easier to chase people for money and fees.

They are fast and easy to pay bill online. Only bad thing is you have to look on the back of the…read morebill in small print to see they are part of Quest and that is where you have to go to pay your bill

Chaquinta was very kind and friendly as early in the morning as it was when I came in. I was a walk…read morein and there was a little wait but she apologized for it. Did her job efficiently without much discomfort from the needle. Place was clean but was confusing to find at first based on the maps. Will definitely come back to this location again to get my lab work done.

They can be inconsistent with phlebotomist. Every time I go to the one of the Cheyenne, there's…read morealways a new phlebotomist in there. Some of them know what they're doing and some don't.

I had a very disappointing experience at this clinical pathology laboratory. Molly at the front…read moredesk was rude and condescending from the moment we arrived. Instead of providing professional customer service, she spoke disrespectfully about patients once she thought they were out of earshot, even making comments about people in the lobby. To make matters worse, we were skipped in line without any explanation. When I questioned it, the situation was not handled professionally. Another staff member Nicole later joined in on the inappropriate behavior rather than addressing it appropriately. And the rest of the staff members were just goofing off in the bad. In a medical setting, professionalism, discretion, and respect for patients are essential. Patients deserve to feel safe and treated with dignity, not mocked or dismissed. I hope management takes this seriously and addresses the conduct of their staff.

Very fast walk in service, no complaints, the hispanic young lady inside doing the blood draw is…read moresuper kind and friendly, the one at the front desk is not!! Probably she doesn't like her job.

From the time you walk in the door at CPL and check in to the time you leave, the employees are…read morefriendly, helpful and supportive to all your needs. They are very caring and take time to explain what is going on and needed during your blood draw or other labs ordered by your Dr. I love going in to room 1 because of the cute jungle themed mural painted in the room. I definitely will be returning for any other labs my Dr requests.

I'm leaving this review specifically to say that if you're a person that hates getting their blood…read moredrawn or passes out, you might want to try this specific lab. KEOSHIA was my nurse and I've passed out before but when she drawn 9 TUBES OF BLOOD from me, I DIDN'T FEEL A THING AND DIDN'T PASS OUT. SHE KEPT THE CONVERSATION GOING AND FOUND MY VEIN IN JUST ONE SWOOP. I had bad experienced with lab corps before and I'm glad I went to this one instead. If you guys are squeamish of blood, have high anxiety etc regarding blood. Try to request for KEOSHIA. She'll make your life easier and would give you the care you need. Speaking from experience. AWESOME CLINIC!

I was honestly nervous when my insurance switched from Quest to LabCorp because I'm a very…read moredifficult blood draw. After two years at Quest, every visit usually involved multiple needle sticks, and my veins would often stop cooperating before all the tubes were collected, meaning they had to start over somewhere else. My experience at LabCorp has been the complete opposite. The check-in process is incredibly convenient. You can check in from your phone or use the kiosk in the lobby. My first appointment started right on time. The second was slightly delayed because my doctor gave me a Quest lab order instead so the delay was on my end. I also really prefer LabCorp's front desk setup. Having someone available to answer questions or help with check-in makes the whole process much smoother. At Quest, you often have to wait until a phlebotomist comes out to call the next patient before you can ask for assistance if something goes wrong with the kiosk or your appointment. At LabCorp, there's always someone at the front desk to help, which makes a big difference. The phlebotomists have been outstanding. During my first visit, she found my vein on the first attempt and collected all eight vials without any issues. On my second visit, I had a different phlebotomist who was just as impressive. She took her time feeling for the vein and made sure she was confident about the placement before inserting the needle. Once again, she got all five vials on the first stick with no problems. The only suggestion I have is that if you're bringing a paper lab order from another lab, such as Quest, arrive a little early. They have to recreate the order in their own system by looking up each individual test, so that process delayed my second appointment a bit. Once that was finished, everything moved smoothly. Overall, I've been extremely impressed. The lobby is spacious and very clean, there have been far fewer people waiting than I was used to at Quest, and I love that you can even wait in your car until it's your turn if you prefer. As someone who has always dreaded getting blood work because of difficult veins, LabCorp has made the experience surprisingly easy. Based on my experiences so far, I would absolutely recommend them.

I've been here a few times before. One of my experiences was absolutely awful with getting my blood…read moredrawn, but that was a couple years ago. I needed to get my glucose test done, so I booked it here anyway. I was able to book it online and book it for an appointment first thing in the morning which was nice because I didn't want to have to fast for too long. For the glucose test, I had to sit in the lobby for a couple hours. I thought it was a bit odd they had me sit in the lobby for it and not in a back room, but it was fine cuz I ended up being okay. The guy that took my blood each time was so nice and friendly. He was great! And did a great job finding my veins. Sometimes that can be hard cuz apparently I have small ones and when I'm fasting it's even harder haha. But he was really nice and encouraging. Probably one of the best experiences I had here which was nice since I had to sit out in the lobby for a couple hours.

I always have a great experience here! One of my favorite things is that I can simply walk in…read morewithout needing an appointment, which makes getting lab work done so much easier. My only complaint is the waiting area is a bit tight. They do have another waiting area but it is also small. The staff was friendly and incredibly accommodating, especially since I had my little humans with me. They were patient and made the whole visit quick and stress-free. Best of all, it only took one poke, always a win! Fast, kind, and efficient service every time. I'll definitely keep coming back whenever I need lab work done.

I called Labcorp for billing matter. Phone dropped three times while I was talking to Labcorp…read morecustomer service. It's better to pay online if anyone is trying to call them. Phone call dropped so many times so you can see how frustrated I was. The thing is I gave my number but no one called back.

Dr. Hamza came across as very attentive and courteous during our first meeting. Did not rush…read more However, the follow-up was awful. No returned phone calls, protracted appointment times, delayed filling of medications, and grumpy front office staff. Note: She has just sent a letter notifying patients she is moving to concierge medicine. You will now have to pay an extra out-of-pocket $2,600 annually to get into her office. Good luck.

She is just the best! I enrolled on her new Concierge practice because I would not consider going…read moreto anyone else.