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    Client Centered Solutions & Empowerment

    5.0 (2 reviews)

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    Business consulting

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    Jonathan B.

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    B&L Bicycles

    B&L Bicycles

    (18 reviews)

    $$

    Just bought another bike from B&L. And I read the other reviews, both good and bad. Here's the…read morething. Bikes, in the U.S., instead of truly being mainstreamed into our culture, still (especially on the Palouse) are still kind of a niche thing. The people that dedicate their life to cycle-culture in a part of the country that still kinda rejects it, are not going to be the standard issue. They're interesting, friendly, but also a little quirky. They're real people, and I'm glad of that every time I go into the store. If you want an upper end bike on the Palouse, with great service, and real personalities, this is the place. I think I'm on Bike #7 from them, and have been satisfied with every single one of them. Do I wish, sometimes, that there were greater choice? Yes. Am I glad, at least, that they are a distributor for Trek, most definitely one of the top brands? Yes. Do I recommend them all without reservation? Absolutely. Go in, get to know them, and buy a bike from them. It will definitely put you in your happy place!

    Have bike trouble? Tough luck they are closed Sunday and Monday so I hope you have what you need…read more The selection is not great at all. Limited grip take, mostly e bikes for sale and little gear. The old guy who runs it won't even check you out. Opting instead to talk to his buddies while you stand there waiting to pay worse than retail prices. Multiple times I have had bike trouble and need a quick fix. But nope. It's the weekend, and B & L isn't open. I have to take time off work and school to make it to this bike store. I would trust REI more.

    Heritage Auto Repair - This was the work they did to my car. Supposedly a broken bolt. All I see is weld marks and another catalytic

    Heritage Auto Repair

    (24 reviews)

    I would strongly caution anyone considering Heritage Auto Repair…read more We brought in our 2018 Nissan Murano because of a screeching noise. Heritage diagnosed the problem as a serpentine belt and tensioner and charged us over $560 to replace them. The very next morning the exact same noise returned. When we contacted them again and sent a video, they told us it was actually a wheel bearing issue and quoted another $1,150 for repairs. At this point we lost confidence and sought another opinion. A different shop diagnosed the actual problem immediately: the transfer case, which explained the noise and the acceleration issues. So to summarize: * Heritage charged us $560 for a repair that did not fix the problem * They then misdiagnosed the issue again as wheel bearings * The real issue was the transfer case, which they completely missed What is most concerning is that they were prepared to perform another $1,150 repair that would not have solved the problem either. Good mechanics diagnose problems before charging customers for unnecessary work. This experience felt like guessing at repairs while the customer pays the bill. I would recommend anyone experiencing drivetrain or noise issues get a second opinion before authorizing repairs here.

    My daughter is a student at WSU and called me to tell me her car's brakes were squeaking. I found…read moreHeritage Auto Repair on Yelp and saw their high rating, so I called on a Friday afternoon and spoke with AJ. He was able to schedule an inspection for Monday morning and quickly put our minds at ease that everything is just fine and safe. I really appreciate their choice of honesty over opportunity. Thanks AJ and crew at Heritage Auto Repair!

    Client Centered Solutions & Empowerment - businessconsulting - Updated May 2026

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