This place was the first brick and mortar motorcycle parts store in the city of Cleveland outside…read moreof the dealerships it's been around forever and it is absolutely the best way better than Santa's motorcycle supply this place has got it all Great attitude from the people that work there bikers who treat you like a biker I don't buy my parts anywhere else CMS is the bomb!

CMS is my number 1 go to store for my motorcycle needs. They don't always have what I need for my…read morebike but one thing they always have is a very pleasant attitude and knowledge. I've been going here for well over 20 years and they also have great prices.

I was riding through Cleveland on my way cross-country. My chain links had been seizing causing…read moregrinding on my sprocket... but I had to get to a wedding on the East Coast and didn't have time for the typical 1-2 week backlog. The owner, John, offered to diagnose my bike minutes before closing... insisted on staying late that night to look at all repair scenarios and get quotes for each... and also insisted on double-checking everything the next day before ordering parts (on his day off) and having them overnighted. He had my bike all torn apart and waiting for the delivery truck. Within two hours of the parts arriving, the next morning, he had me back on the road and safely on my way to the wedding. I can't say enough about the owner, John. I could tell right off that his dogged determination was a product of his passion for his work... insisting that he was just treating me the way he wanted to be treated. John, I made it to the wedding safely. 3,000 mi down, and 7,000 to go. Thank you.

I'm noticing that google reviews are 5 stars and generally no specific. Then I'm seeing 1-2 stars…read morefor specific people who got "screwed over." Yelp confers the negative reviews. Specific cases of people getting the shaft. Feeling mistrusting with this shop. YOU HAVE BEEN WARNED. Took a bike here for a grinding noise and the shop replaced BOTH rotors and charged for parts and labor to only have the grinding still remain. I'll be taking this up for a third attempt to actually have the issue addressed this week. Also noticed that they phish for business when you arrive. Not sure if they are hurting for the business?? Red flag?

Grate customer service overall a fantastic product and price. They help you find what you needread more

these people are top shelf and know there stuff. Ashley was such an angel to get me in late in the…read moreday as a walk up. I was travelling across country and my fxr started leaking ok. they took care of me. there's still some hope in the world

I had recently moved to the area after ending a long term relationship. My ex was the one with the…read morebike equipment and knowledge, but I was determined to start fresh and get the things I needed to bike around/get to know my new neighborhood. The owner Alex kindly answered my questions without making me feel as uneducated as I actually am. He welcomed me to the area and even gave me a map of all the nearby bike trails! This map has been so helpful to me I felt very good after, like I could bike away from the store and into the rest of my life. It's good knowing if my bike needs repairs, I can feel comfortable bringing it in to Joy Machines

I won't use them again…read more While I was initially impressed with their turn-around time, I told them I needed my bike ready for a long, multi-day ride. I also had to buy extra inner tubes for the ride -- and when they didn't have my size, the guy said the next size up would work (didn't -- too big). I had a TON of mechanical problems during the ride and had to be SAG-ed in at several points. Nothing on the bike was working right -- and one of the mechanics on the ride told me that Joy Machines should have noticed and fixed several of the issues (or at least warned me about them). I decided to give them a try after a friend recommended them -- and it was a terrible mistake. Never again.

A few months back, I purchased a motorcycle from Triumph Cleveland. Marvin made the transaction…read moreexpeditious, and pain free. I live out of state, so arrangements were made to have the bike had to be shipped to me. Unfortunately, the bike suffered some damage during the shipping process. This was in no way TC's fault, the bike left Cleveland in perfect condition. After the bike arrived, I contacted TC to explain what happened during shipping. Scott apologized repeatedly, and immediately got to work ordering replacement parts. I have since received all the OEM replacement parts, and the bike is back to perfect. The customer service I received during the purchase process, and after the delivery, was nothing short of exceptional. I would not hesitate to do business with Triumph Cleveland again. Special thanks to Scott for seeing things through to the end. Finally, if you need to have a bike shipped, I would recommend using some one other than Haul Bikes. You can find their reviews online. Believe the negative reviews. They are accurate. Do yourself a favor, and seek out a different shipper.

I ordered a $605 jacket from Triumph Cleveland. They cancelled my order, did not email or call me…read moreand days later I had to call to secure a refund. During the call the clerk hung up on me when I said I would not buy ANYTHING from Triumph Cleveland again. This is how this company handles $605 orders. Buy from a reputable company. Don't waste your time here.

This is the the greatest facility in the history of cycling. The workers are all professional…read morebikers that are enthusiastic, friendly, and helpful. This exceptional world class facility is very affordable too. There are a couple rooms for BMX but the majority of this place has MTB and pump tracks. There is even a foam pit for stunts. The yellow trail is for novices but still fun for everyone! The green trail I could handle but was challenging. Everything else was for experts and some professionals. You can store your bike in a locker, bring your own, or rent. The bike rental was amazing and they let you swap between mountain bike, mini pump bike, and BMX bike. The only small improvement could be helmet rental which you can pick from a basket of sweaty helmets. There is ample parking outside the warehouse or you could catch an Uber taxi there. It's a very isolated industrial location.

Went here in the middle of the day so it wasn't super packed but this is a gem in Cleveland for…read moremountain bikers in the winter. Been off bike for a few months so my cardio is non existent but it was a great time with so many lines to choose from that even 3 hours I still haven't explored the whole place. Staff was excellent and super approachable. Willing to switch rental bikes if you wanted to try your hand at a dirt jumper or a XC rig. Can't recommend this place enough!

So glad I purchased my first bicycle in over 12 years from Spin!…read more It's been a while since I've owned a bike, and I had a lot of questions. Of all the places I shopped, I felt the most confident in the folks at Spin. Everyone was super friendly, greeted me timely, and guided me through the various options available. They were not pushy at all. Their location is convenient as it allows you to test drive some bikes on the side streets but also Madison Ave bike lanes just outside the front doors. I purchased a Cannondale Quick 5, but they also had some other hybrid options from both Cannondale and Specialized. Best value for the money, and even got 10% off any accessories for 30 days. After such a great experience, I'll certainly be back!

Spin Bike Shop is the best bike shop that I have ever used since I had my first bicycle in 1956…read more Special shoutout to mechanic J. Willis and owner Ray. They really care about their customers and the whole cycling community. The only bike shop that compares, is Spin Bike Shop in Medina.

Last week, I brought an older bike into Century Cycle and asked for help. The bike, not been…read moreridden since last Fall, and had two flat tires. A young man named Connor P, helped get it out of my car and inspected the tires. In his opinion, the tires were okay, so he took the bike inside CC and filled up the tires. He explained that inner tubes are permeable and can lose air if not used. While inspecting each tire for leaks, he also adjusted my brakes. Ultimately, Connor's opinion was that the bike was fine and to go ahead and test ride it, which we did. Yes, Connor - the bike is fine. I am writing this review based of my very positive experience with Century Cyle (Connor P) and will recommend to all my friends that they consider Century Cyle for their future biking needs. Thank you, Connor - and Century Cycle. Brian G

Every time I go in there I'm amazed at how happy the employees are to help me…read more Every one that I've spoken with knows their stuff. One guy spent 25 minutes on my bike and didn't charge me (I tipped)! This place still feels like a home town bike shop. They will get all my business for sure. Stop in, the place has a fun vibe with the bike mechanics right out in view.

This place is awesome they have great prices everyone is friendly and if you're a woman like myself…read morewho has difficulty figuring out what you need for your car they definitely will help you out there's a little bit of a wait time other than that no problems and they always tell you to keep your receipt or take a picture without this they cannot do anything for you

Prices are great I wish they had more in Cleveland sometime the wait time is hectic other than this…read morecustomer service is great it really helped us women out who don't know exactly what they're shopping for