Got an oil change. They always explain what I need if needed and give a few prices…read more The guys up front have always been nice and helpful. They no longer have the slushy machine., but do offer water or mini cans of pop.

Customer service was friendly, and I did get my oil change at an honest price. Unfortunately,…read moreduring the oil change they did an inspection and reported a $4,000+ quote for "immediate" maintenance issues and urged me to set up a follow up appointment within the month. My car wasn't showing any signs while driving and my family's mechanic of over 20 years also found it a little sketchy. When signs of brake issues did arise 6 months later, I took it to Firestone on Prospect Ave who fixed it for a quarter of the price and I've had no issues since. Maybe Terry's was being truthful about the issues, but if so, it felt way overcharged and pressured to get it fixed sooner than necessary.

Seriously, I wish all places I frequent were as good as these guys! When was the last time you…read moreneeded brakes and rotors done and were quoted under $300? Never, yes never. Here is the end of the road. Take your vehicles no where else. It would be a disservice to them. They do quality work here without bankrupting one. Seriously, when you bring your vehicle here, not only do they do great work, they take the time to explain everything to you. Not the usual "we did this pay us." But the why they did 'x' as well. As long as I am within 300 miles of them (limit to tow for my AAA), my vehicles are coming here for service.

Do not take your car to this dealership. They steal your parts and replace them with old parts. My…read moregrandfather came here for a noise in his 2018 Toyota and they not only charged him 1800 dollars but come to find out stole parts and now his car is at the Toyota dealership and will cost thousands to repair.

Thank you for using your remarkable technical skills to diagnose my toughest problem and get me…read moreback on the road. It takes a special kind of talent to take something apart, fix it right. Thank you Bobby, Josh, Jeremy and Felix for your craftsmanship. Your dedication and hard work do not go unnoticed. Great mechanics do more than just turn wrenches; they keep families safe on the road. Truly angels and was a pleasure meeting the team. Pasqua

Bobby and his crew deliver impeccable service and treat people how you would only dream an auto…read moreshop would. They don't believe in ripping people off and go out of their way to be extremely compassionate and understanding to their customers. My car was not moving. I thought I just needed a new tire. They came and looked at it. Took it. Ran some test and bought it back. Let me know my car had a transmission leak. And needs a new transmission. They did all of that free of charge! I couldn't believe it. I promised I would get the parts and come back and have them do all the work. And I stand by that! Please! if you need anything to do with your car; even a tow is extremely reasonable. GO TO BOBBYS!

My Kia Optima needed new struts and brakes so I called around and got absolutely insane prices. I…read morefinally called these guys and got a reasonable price. I took my car in and Bernie was extremely sweet to me and walked me back to my car to show me everything that was wrong. He gave me a great price for everything he was doing to it and it was done within a day. A few things I was kind of put off by was the fact that I told him the back struts/shocks were ruined and he told me they looked fine.. then I received a phone call about an hour later with him telling me that they were in fact destroyed. I already told you this...The other thing that was a bit annoying is that he gave me a final price of 560. I got in to the lobby to pay and it jumped to 620. I'm okay with this because of the amount of work that was done on my car BUT that's not okay to do to people if they have a strict budget. I was a little shocked and he answered back with "I get no business all week I made no money" Hm.. well that's not really my fault? Anyways! They're super cheap and REALLY nice!! So yes I would recommend them but they should be a little more consistent with the prices and listen to the customers when they tell you what's wrong with their car.

I highly recommend not to take your vehicle there. I went there to get the flex pipe fixed. The…read morequality of their work is really bad. This weld won't last see pics.I gave them an opportunity to fix their work and Sam didn't want to make it right.He said thats the quality of their work and he does not care about the poor quality of work image this reflects on his business. Oh BTW it was $380 for booger welds

Great people and prices easy access off 480 been using 40 years just call and set up apptread more

I had a leaking fuel line, they scheduled me within a day and replaced it. I also mentioned the…read morebracket to muffler was loose and they welded that too. Quick service, fair price ( I googled pricing ) and pleasant professional service person. They were recommended by a friend. I'll be a return customer for sure. Another repair service wouldn't do the job because it was an older car.

Always a great experience dealing with Tim. Goes beyond great. Is both technically superior and…read morehonest. Good prices and superior services.

I've been going to them for over 10 years now and yes they sometimes very busy but they always make…read moresure my work is done and dne right and yes they tell what work I need done and seems like they adding on but they just really looking out for me.. n I will always trust them and let them take time they need to make sure my work is finished and in great condition and I trust them complexly so just be patient with them cuz not always there fault cuz of faulty parts..especially if u buy urself!! Stop being cheap and let professionals handle it n pay them cuz they will always work with u n u will be rolling n in god hands with one stop.. yes sometimes u will have to come out ur pocket but not as much as most n especially like ten times messing with a crack head bootleg mechanic lol so just chill and be responsible and go to one stop they got ur back!!

Quality work at a fair price! I brought my 2012 GMC Canyon in on a Wednesday to have new front…read morebrakes/roters installed - it was done the same day! Unlike corporate owned repair shops (e.g. NTB, Firestone, Midas, Speedy) or dealers, the owners of this shop care about the work they do as well as the satisfaction of the customer!

We had to get our truck fixed during an emergency and the staff were the best. They provided a tow…read moreservice and picked up our son after an accident and made sure that he was okay until we could get there. They were prompt, courteous and caring. Their prices were great and they had the outmost professionalism. I would recommend them to everyone and will only go there when I am in the area. My family cannot say enough about this great repair facility.

Been going to Lee's for over 20 years. Excellent service, fair prices, knowledgeable staff. Stands…read morebehind his work 100% .Would strongly recommend. Wally Blakeway Aurora, Ohio

I've taken both my cars to Lee's for the past year and it is my new go to for quality auto…read moremaintenance and repair in Twinsburg. I have always found their customer service to be straightforward with multiple options to fit your budget. With other places I've always felt taken advantage of because of the 'nickel and dime' approach to diagnosis and repair. With Lee's they focus more on making a diagnosis and giving you multiple options to address the problem. I have even had times when Lee's Automotive checked an issue, found the issue to be nothing to worry about and charged me nothing!! A family business that's absolutely refreshing. Wholeheartedly recommend them for your auto repair and maintenance needs.