Great service all around! Super speedy and thorough in their work. I needed the carpets cleaned in…read moremy old house as part of the move out agreement in my lease. The whole unit was empty, so they didn't have to move any furniture around. They showed up on time and had my whole house finished within 45 minutes!! I had multiple other quotes from different businesses and Gabet Cleaning Services was hundreds (yes, hundreds) of dollars cheaper. Talk about affordable and reliable!! At this moment they only take cash and checks, which at first made me nervous, but it was totally legit so don't worry about it. Maria, the owner, replied within great time frames to all of our communications and never left me hanging. I just recommended this place to my friend who moved into a new house!

Carpets and sofas looked awesome when Jordan was done. Jordan was very courteous and on time. We…read morewill use again.

Very good service and crew. Flexible with schedule and did a great job. Responsive and courteous…read moreand friendly. Will use them again

I am more than satisfied with this Firm. They came within one day of my contact, on time, very…read morecourteous and professional. I've used those large franchises in the past with dismal results. They all cost more and my carpets never look cleaned when they dry. This time they look brand new, awesome job. I'll definitely use them again!

I have used Brad with Chem-Dry for several years. He does a great job and the carpet is never…read morewater soaked. I learned I had been paying way too much for similar service by another company. Brads prices are very fair and not inflated.

Owner Brad could not have been a more thoughtful, empathetic person. I desperately needed carpets…read morecleaned before I returned to Fort Wayne to bring my folks home from hospital stays. He was so gracious. It was a Thursday when he said he'd be there himself, on Saturday morning. We discussed what he might find and it was worse than either of us thought. When he called to confirm he was leaving my parent's home, he said he'd be back in a week, to give it a second hit of his chemical process, if needed. It did and he did. I now have Brad and his service bookmarked in my contacts. When you find a service run by 'good people' in a trustworthy manner, stick with them.

Amazing! We definitely understand why Steam-It has a five star rating. It was very easy to schedule…read morea service, thanks to Jeff. He helped us decide what would be best for our carpeted area and provided a quote right away. Steam-It's pricing is excellent. The service received was professional and efficient. Jalin and Conor (our carpet experts) made sure that everything was done to our liking. They explained how to care for the carpeted area post cleaning and offered some great tips and tricks to proper after care and maintenance. 1,000 stars deserved! We highly recommend for your carpet cleaning needs!

Two young men came to clean our rugs. They didn't clean under a few pieces of furniture so they…read morewere sent back to take care of that. They were in and out too quickly. I didn't see them washing under one couch. When they left, I felt under the couch and the whole area was totally dry. I do not believe they ever washed under that couch. They rushed out the door and that was it. Very disappointed.

Had Brian come and clean a wool rug I had been trying to salvage for over a month. Huge mold stain…read moredown the middle and water damage from my numerous attempts. He was able to get majority of the stain out. You could barely see anything once he was done with it. Very friendly and easy to work with. Would definitely recommend him!

I had an appointment for carpet cleaning today with another company. They didn't show. I called…read morethem, they didn't have anything scheduled for me and couldn't work me in until next week. I had already moved my furniture so needed someone today. Looking for another carpet cleaner I called Brian. He was able to work me this afternoon. He did a great job! I highly recommend! a great value!

Dennis is the consummate professional: very thorough, knowledgeable and did a fantastic job!…read more Highly recommended.

Chem-Dry of Allen County is a great company to work with. Dennis, the owner, went out of his way to…read moresend someone to my newly bought home. The tech was professional, tidy, and respectful and did a thorough inspection. I was worried the chemicals would affect the animals, but after some research, I found that the products they use are pet- and environmentally friendly and use less water. So, we're not walking on wet carpets for a few days. It literally took just hours to dry. The quality and work the team does are second to none. They can remove stains from carpets that I never knew could be removed. However, the team is very realistic and honest. They'll let us know if they believe a cleaning job is very difficult to do. There's no other carpet cleaning company I'd recommend.

I had New Again Carpet Cleaning come to my home for a couple of years now and EVERY single time I…read moream so impressed with the work he does. The passion that he has for his company reflects in his work and in the most friendly manner. Thank you for the hard work you do and for making my home look and smell great!

Super quick email response. My carpet looks and smells amazing. James removed all urine and other…read morestains and any and all odor. He was a joy to have in our home. I'm so glad we listened to his suggestions about what we needed done. Reasonably priced, did a spectacular job! I will be a forever customer!! Thank you so much, James!!

Dishonest company!!!…read more On Mother's Day, my family found water leaking into our home in our kitchen from our ceiling/wall. I have always recommended Protechs Restoration as a firefighter, through their 800-Boardup connection. So, I called them and they responded to our home for water mediation. Our baseboards were already removed, due to our kitchen floor being replaced. The employees looked at our roof (from MY LADDER) and probed the wall with a moisture meter. They went into our newly finished basement and probed the ceiling in a vent directly below we're the water was on the floor above (using MY LADDER and SCREW DRIVER). The supervisor arrived and said they were going to set up a dehumidifier, and 2 fans to dry the wall. He said they would return "tomorrow" to check the wall and pickup the equipment. The next day, I saw an hour meter on the dehumidifier and the wall was dry and Protechs Restoration didn't show up as we were told. Because I didn't want to be charged, I shut off the dehumidifier and the fans, at 23 hours. Protechs didn't show up until Wednesday and they picked up the equipment without saying anything to us. Our insurance paid part of the cost of the entire incident, but it was under 1k after our deductible. Our insurance said they didn't cover the roof, because it was "wind driven rain". I heard this term from the protechs supervisor when they responded to our home. Our insurance received a bill from Protechs (we never disclosed our insurance information) and the Protechs bill said "Wind driven rain". We didn't call them to diagnose the cause, we called them for water mediation. Protechs provided us with a bill for $1,368.87, but not itemized. I was told by a former employee of the company that they offer discounts to first responders, so I inquired about a discount and was denied. I requested an itemized bill, to see what exactly I was paying for and it was provided. They charged us with 3 days of drying, with 3 days for each piece of equipment. I contested the 3 days and I was told that was their minimum dry time. I asked why they told me they would return the next day, and they never replied to me. I asked again in a long email and the response was pay your bill, because your insurance approved it. Excuse me? I never signed anything, and was never provided any information from Protechs. My email also asked for the removal of the two days of drying that wasn't done. I was more than willing to pay for the work that was completed. A few weeks went by and we were given an ultimatum, pay the bill or it would be sent to collections. I thought about fighting this in court, but I don't want a lean or something stupid put on my home by this dishonest company for $413.80, so we reluctantly paid the full amount. I will no longer recommend Protechs or 1-800-Boardup to anyone. If this company will treat a firefighter this way, how will they treat the victims of fires or other water losses. I encourage all my firefighter brothers and sisters to really think about who you recommend to your scenes. Protechs is the 1-800-Boardup company for our area, and I intend to reach out to them as well. Since my insurance didn't cover the roof, I tore the shingles off above the leak. Guess what, not wind driven rain! There was a damn hole in the roof, under the shingles, and it finally started leaking. I ate the cost of repairing the roof, which cost me over $600 in materials. I did the labor myself with the help from a good friend, which saved me some money. I'm also encouraging all my friends in the insurance business, as my wife and mother in law have been in their entire careers. DO NOT RECOMMEND OR MENTION PROTECHS TO YOUR CLIENTS!! I will now inform anyone looking for a restoration company about my experience and tell them to research Paul Davis, Water Out, ServePro, etc... and make an educated decision of who they want to entrust their property too.

Dishonest company!! I'm glad a couple people had a good experience, mine was not. I felt ripped…read moreoff. I asked how much it would cost and I could not get an amount and there was nothing to sign. This company is very expensive One guy from different company drained the entire crawl space for $366, than I asked Protech to come and dry it out. They went in the crawl space and said it was already dry except two small little wet spots on the ground so they sucked it up. I was not able to get an estimate, later got the bill for $575 , it was more expensive than the company that drained entire crawl space. I was furious asked that bill be adjusted , it was wrong and they said no. Don't trust, make sure they give u an estimate. They are expensive and would not work with me on the bill. They did not do $575 worth of work therefore I was robbed. Find a different company.

Cost quoted to clean 20x12 area rug $125. Seems high. Ask if I wanted it deodorized and I said yes…read more Not told it was an extra $40. Will never use again. The cost of the rug was just a little less than the cost of cleaning. Gentleman tried to sell products and scotch guard protection. What a deal!

Guys get to work hard over at Stanley Steemer. Hard working little steamers up over there. Got the…read morecarpets all steemed up real good. Clean to I tell you! They get down in the carpet fibers all deep like yeah real deep. No more dirty stained carpet. No sir. They use water and steam! nice little racket they got going! LOL. Steam that carpet real good Sons! Real deep like too!