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    Stanley Steemer

    2.3 (16 reviews)
    Open Open 24 hours

    Services - Stanley Steemer

    Air duct cleaning

    Carpet cleaning

    Damage restoration

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    Ann K.

    I am on Carpet 9 right now! I wish I had before pictures of how our dog and seven kids had destroyed our living room floor. This room now looks brand new and I am so excited to dirty it up again! The two gentlemen that came to call were very professional, personable, kind to my children, and *bonus* knew who the hell Baby Shark was. The masked gentlemen spot-cleaned and steamed the living room and I already have them on my calendar for 2021 to do my entire house! I felt like they really respected my space and time by giving me a solid estimate on how long they would take and what to expect while they worked through the process. They were very clean and brought door protectors and mats to maintain the integrity of my home. Thanks Stanley Steemer, you really DO make our home cleaner!

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    2 years ago

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    Lyndsey G.

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    4 years ago

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    2 years ago

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    Lyndsey G.

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    6 years ago

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    4 years ago

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    Darryl F.

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    6 years ago

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    Darryl F.

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    3 years ago

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    Darryl F.

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    7 years ago

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    Darryl F.

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    5 years ago

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    Darryl F.

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    6 years ago

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    Darryl F.

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    6 years ago

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    7 years ago

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    Darryl F.

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    7 years ago

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    Darryl F.

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    8 years ago

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    9 years ago

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    9 years ago

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    Darryl F.

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    Protechs - FREE DRYER VENT CLEANING WITH AIR DUCT CLEANING

    Protechs

    (5 reviews)

    Dishonest company!!!…read more On Mother's Day, my family found water leaking into our home in our kitchen from our ceiling/wall. I have always recommended Protechs Restoration as a firefighter, through their 800-Boardup connection. So, I called them and they responded to our home for water mediation. Our baseboards were already removed, due to our kitchen floor being replaced. The employees looked at our roof (from MY LADDER) and probed the wall with a moisture meter. They went into our newly finished basement and probed the ceiling in a vent directly below we're the water was on the floor above (using MY LADDER and SCREW DRIVER). The supervisor arrived and said they were going to set up a dehumidifier, and 2 fans to dry the wall. He said they would return "tomorrow" to check the wall and pickup the equipment. The next day, I saw an hour meter on the dehumidifier and the wall was dry and Protechs Restoration didn't show up as we were told. Because I didn't want to be charged, I shut off the dehumidifier and the fans, at 23 hours. Protechs didn't show up until Wednesday and they picked up the equipment without saying anything to us. Our insurance paid part of the cost of the entire incident, but it was under 1k after our deductible. Our insurance said they didn't cover the roof, because it was "wind driven rain". I heard this term from the protechs supervisor when they responded to our home. Our insurance received a bill from Protechs (we never disclosed our insurance information) and the Protechs bill said "Wind driven rain". We didn't call them to diagnose the cause, we called them for water mediation. Protechs provided us with a bill for $1,368.87, but not itemized. I was told by a former employee of the company that they offer discounts to first responders, so I inquired about a discount and was denied. I requested an itemized bill, to see what exactly I was paying for and it was provided. They charged us with 3 days of drying, with 3 days for each piece of equipment. I contested the 3 days and I was told that was their minimum dry time. I asked why they told me they would return the next day, and they never replied to me. I asked again in a long email and the response was pay your bill, because your insurance approved it. Excuse me? I never signed anything, and was never provided any information from Protechs. My email also asked for the removal of the two days of drying that wasn't done. I was more than willing to pay for the work that was completed. A few weeks went by and we were given an ultimatum, pay the bill or it would be sent to collections. I thought about fighting this in court, but I don't want a lean or something stupid put on my home by this dishonest company for $413.80, so we reluctantly paid the full amount. I will no longer recommend Protechs or 1-800-Boardup to anyone. If this company will treat a firefighter this way, how will they treat the victims of fires or other water losses. I encourage all my firefighter brothers and sisters to really think about who you recommend to your scenes. Protechs is the 1-800-Boardup company for our area, and I intend to reach out to them as well. Since my insurance didn't cover the roof, I tore the shingles off above the leak. Guess what, not wind driven rain! There was a damn hole in the roof, under the shingles, and it finally started leaking. I ate the cost of repairing the roof, which cost me over $600 in materials. I did the labor myself with the help from a good friend, which saved me some money. I'm also encouraging all my friends in the insurance business, as my wife and mother in law have been in their entire careers. DO NOT RECOMMEND OR MENTION PROTECHS TO YOUR CLIENTS!! I will now inform anyone looking for a restoration company about my experience and tell them to research Paul Davis, Water Out, ServePro, etc... and make an educated decision of who they want to entrust their property too.

    Dishonest company!! I'm glad a couple people had a good experience, mine was not. I felt ripped…read moreoff. I asked how much it would cost and I could not get an amount and there was nothing to sign. This company is very expensive One guy from different company drained the entire crawl space for $366, than I asked Protech to come and dry it out. They went in the crawl space and said it was already dry except two small little wet spots on the ground so they sucked it up. I was not able to get an estimate, later got the bill for $575 , it was more expensive than the company that drained entire crawl space. I was furious asked that bill be adjusted , it was wrong and they said no. Don't trust, make sure they give u an estimate. They are expensive and would not work with me on the bill. They did not do $575 worth of work therefore I was robbed. Find a different company.

    Restoration 1 of Fort Wayne

    Restoration 1 of Fort Wayne

    (1 review)

    If I could, I would give a 0 star. My husband and I had a house fire in August of 2023. We went…read morewith a different restoration company but weren't happy with their performance. That's when I found Restoration1, Jeff Premer in Fort Wayne, Indiana. When my husband and I met with him at our house, he was so confident in getting our house back together. Our house had more water damage than anything. Jeff told us we would be back in our house in 3-4 months. Clearly, that didn't happen. His incompetent team wasted the whole month of November, later found out they got pulled over on their way back from the job for drugs. Jeff's team destroyed some of our property, never cleaned up after their shift and left their trash and drinks everywhere. Jeff never really communicated with us and always had some excuse as to why no one would be at the house working. If I were you, I would find a local contractor to where you can save money because his overheard and profit is outrageous. I called Jeff to voice some concerns and also informed him that we felt essentially we were getting raked over the coals in labor charges. Jeff got his feelings hurt and breeched out of the contract and decided to invoice us out and pull out of the job leaving my husband and I with a gutted house and siding. Jeff found it acceptable to take $79,000 and leave us with a project that is 50% done.

    From the owner: Restoration 1 is a team of restoration experts who help homeowners after disaster strikes. Our…read moreprofessionals are among the most qualified and experienced repairmen in the industry. We use the field's most advanced and innovative practices to ensure your property is returned to its original state. Bring your property back to life after a disaster with Restoration 1!

    Stanley Steemer - carpet_cleaning - Updated May 2026

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