I needed 3 bedrooms cleaned before a move-in deadline. Jeff was already booked, but rearranged his…read moreschedule to fit us in. His two man crew was quick, efficient and explained what they were going to do and what to expect. They already knew that the Carpet fibers were not going to stand back up in the high traffic lane. Helpful information to keep my expectations in line. Their honesty and directness and efficiency or much appreciated!

Amazing! We definitely understand why Steam-It has a five star rating. It was very easy to schedule…read morea service, thanks to Jeff. He helped us decide what would be best for our carpeted area and provided a quote right away. Steam-It's pricing is excellent. The service received was professional and efficient. Jalin and Conor (our carpet experts) made sure that everything was done to our liking. They explained how to care for the carpeted area post cleaning and offered some great tips and tricks to proper after care and maintenance. 1,000 stars deserved! We highly recommend for your carpet cleaning needs!

We had a new vinyl plank floor installed by 3King's. What they don't tell you when ordering is that…read morequarter round they offer may not match your existing baseboards, not even close in my case and that's suppose to be acceptable. I had to sand and re-stain my baseboards and the new quarter round myself. They did not measure the opening for the transition piece correctly so I had to wait 2 weeks for it to be ordered and installed. I needed a specific type of flooring to withstand my husbands wheelchair being on it (more expensive but that's ok) But they told me as they were installing the transition piece that it will not the wheelchair very long, Information that would have been good to know prior to the purchase. The floor still have squeeks in areas. I will give credit to the men installing the floor, they were they pleasant and worked hard to get it mostly installed in one day and helped move my furniture back in. I'll have carpet in my other rooms after this experience. The floor is nice, but my take is, ask questions about how ALL the details of the install.

I chose not to do business with them. First time in the shop I notified them I was shopping for…read moreplank flooring. They just told me to look around and pick what I like with no product education at all. I asked a safety question and was scoffed at with "are you an engineer". They acted like my business didn't matter. I brought my father with me on a second visit after going to a competitor to look around and the second time we got someone clueless and said glue down vinyl plank was hard to find when the shop down the street had so much to choose from. Their suggestion was to glue down interlocking plank and to "saw" out a board from the floor if it needs repair. My father thought they were incompetent and I agree.

Super quick email response. My carpet looks and smells amazing. James removed all urine and other…read morestains and any and all odor. He was a joy to have in our home. I'm so glad we listened to his suggestions about what we needed done. Reasonably priced, did a spectacular job! I will be a forever customer!! Thank you so much, James!!

James was such a help, knowledgeable, experienced, and friendly! Very professional service, would…read morerecommend!!

Had Brian come and clean a wool rug I had been trying to salvage for over a month. Huge mold stain…read moredown the middle and water damage from my numerous attempts. He was able to get majority of the stain out. You could barely see anything once he was done with it. Very friendly and easy to work with. Would definitely recommend him!

I had an appointment for carpet cleaning today with another company. They didn't show. I called…read morethem, they didn't have anything scheduled for me and couldn't work me in until next week. I had already moved my furniture so needed someone today. Looking for another carpet cleaner I called Brian. He was able to work me this afternoon. He did a great job! I highly recommend! a great value!

I have used Brad with Chem-Dry for several years. He does a great job and the carpet is never…read morewater soaked. I learned I had been paying way too much for similar service by another company. Brads prices are very fair and not inflated.

Owner Brad could not have been a more thoughtful, empathetic person. I desperately needed carpets…read morecleaned before I returned to Fort Wayne to bring my folks home from hospital stays. He was so gracious. It was a Thursday when he said he'd be there himself, on Saturday morning. We discussed what he might find and it was worse than either of us thought. When he called to confirm he was leaving my parent's home, he said he'd be back in a week, to give it a second hit of his chemical process, if needed. It did and he did. I now have Brad and his service bookmarked in my contacts. When you find a service run by 'good people' in a trustworthy manner, stick with them.

Cost quoted to clean 20x12 area rug $125. Seems high. Ask if I wanted it deodorized and I said yes…read more Not told it was an extra $40. Will never use again. The cost of the rug was just a little less than the cost of cleaning. Gentleman tried to sell products and scotch guard protection. What a deal!

Guys get to work hard over at Stanley Steemer. Hard working little steamers up over there. Got the…read morecarpets all steemed up real good. Clean to I tell you! They get down in the carpet fibers all deep like yeah real deep. No more dirty stained carpet. No sir. They use water and steam! nice little racket they got going! LOL. Steam that carpet real good Sons! Real deep like too!

I received a call as a reminder regarding my a. The workman…read morewas on time, we discussed what I needed done, and the work was perfect. no complaints or problems!

I got 3 rooms cleaned by Camerone and Brendon. I am 100% satisfied with the work that was done,…read morecustomer service, price and professionalism. These young men were quick, thorough and continued to check with me to make sure I was satisfied. I WILL use this company again and would strongly recommend this business. Terry