Very friendly and pleasant Doctor and staff. I had a routine checkup & cleaning and later a…read morefilling. Both procedures were painless. I definitely recommend this Dentist.

Was given an estimate of over 10,000 dollars out of pocket for a one tooth implant procedure…read morebeginning to end. My insurance would have been charged the remainder of this outrageous estimate. $10,000 was MY cost. Ridiculous. Since it clearly sounded absurd, I went elsewhere for a second opinion. X-rays were done again, complete estimate work up... I now have an appointment elsewhere to have this one tooth implant for $450.00 dollars out of pocket, and $5000.00 is covered under insurance. Good bye Laurel Pines! You were a bad joke. Poor attitudes and ripoff practices gives you a zero.

Bad reviews are never a good thing. However, I have to be honest. A family member recently went to…read moreget a routine check up. The provider said this individual had 14 cavities. I called the front desk again to confirm it was 14, she said yes. My family member called and heard again, 14 cavities is what was diagnosed. The front desk clerk actually laughed. At the time of the appointment, I was informed there was a co-pay because the insurance was out of network. I explained to the lady that I specifically asked about this. She apologized and said she was sorry but that her and her front desk team did not help me but had they I would have been informed. The provider actually helped me which was more frustrating as he should know his business. I went with my gut and took my family member to another provider. Luckily they didn't have 14 cavities. Being in law enforcement and seeing providers in jail has always been sad to see. But this situation has me thinking totally different. Truly unethical and disappointing. Care is not quality at all! Would NOT recommend!

I, like most people, don't love getting dental work. However, I look forward to coming here because…read moreI like all of the employees so much!!!!! Shout out my girl Liz at the front desk who has always been endlessly patient with my late self rescheduling. Love this place, best dental experience. Also if you primarily speak Spanish, almost all staff are bilingual! They take Medicaid as well!

Love Dr Baptiste. He does great job. Never a long wait. Staff is wonderful as well. Very satisfied…read morewith the work I have had done.

This is the worst dental clinic I've been to! They are incompetent and their work is very sloppy. I…read morehad a crown done on one of my molars last December and they didn't do it right by having the crown mold wrong and the gap between my teeth too large so they had to redo it a couple times. Every time I go there (six times now) it's like I'm being tortured as the dentist's hands are shaking while performing procedures (like, are you kidding me? he has some kind of neuropathy and shouldn't be practicing with his condition! the only reason I came back here was because my insurance doesn't cover getting another crown from another provider). This cost me a lot of pain and stress since January as the food goes straight to my gums between my teeth as there's nothing to block it whenever I'm chewing. The worst part is that he never tells you what he's going to do even when you ask questions, he doesn't give you any warning just starts drilling. Communication is important between practitioner and patient to make sure they know what to expect and to answer any questions to give them peace of mind. Today was my last visit and again I was in pain this time from him drilling part of my gums, when I groaned in pain and asked "why do my gums hurt, are they bleeding?" Both the assistant and the dentist said NO, but I saw and tasted my blood. When I pointed that out they said "oh that's normal"! he also filed down the tooth next to the one he was working on which had nothing to do with it and he didn't tell me why he did that. Another lady was there getting her teeth done next to me and I heard her groaning and screaming in pain the whole time and the dentist did not do anything to comfort her, it was absolutely terrible! I wanted to write this review the first time I went there but I try my best to be tolerant and not deal with the hassle but I think I'm going to sue for malpractice.

The Staff is nice and accommodating but the waiting time frame when paying out of pocket is a bit…read morelong and it's not something you can change your mind on and get your money back that fact that they don't have a lab on site should be made clear at the first appointment having to wait for something to be mailed back and forth between them and the lab is a headache especially when having denture or partial made to not be able to have it made directly in office and available within 30 minutes to the next day after you've had all the surgery you've done is a bit problematic especially when you're ready to get your life back on track , but you're having to wait one to two months just to have a partial maid and fitted because you're having to wait for the time it takes for them to send it back-and-forth that should all be made very clear before you pay for whatever service that you're getting not finding out afterwards that oh this is actually gonna take a couple weeks because we have to send it back-and-forth because we don't actually have a lab on site I wanted to have all of this done before my birthday, and came in with enough timeframe that was not the case I paid everything upfront out-of-pocket ended up having to cancel my birthday now it's interfering with family events all because I'm having to wait to send something back-and-forth between the dentist and the lab instead of there being an actual lab on site and when I expressed that I needed this made very fast they should've told me that they could not offer that and to take my service somewhere else instead of taking my money and then being like oh this is actually gonna take about a month after you've had your teeth and stuff pulled. I've gotten a partial made in a day that lasted almost 10 years because they had a lab on site.

Terrible service. I arrived with no pain and returned home with pain in all my teeth, because the…read moreperson who cleaned my teeth did it so quickly and so hard that they even made me bleed. This has never happened to me before. It's terrible how these kinds of people can work like that.It's a shame I don't know the name of the person who cleaned my teeth.

On 2/25/2026, I had an appointment with Dr. Chappelle, DDS, P.C. Upon arrival his dental assistant…read moretook multiple x-rays a intraoral and comprehensive for me. Afterwards, I was told that I probably needed a route canal, He made another appointment to come back to him. I have bad anxiety, so requested that he call in a prescription for me to get through the procedure. He said he would. The next day I called the pharmacy, He never called in the prescription. I was charged $385.00 for x-rays that properly won't be taken (used) by another dentist. He's disgusting and a liar. Don't be fooled by the 5 star reviews. Im not going to read the reply from Mr. Chapplle. His record of my medical history is outdated. He's office staff didn't even give me the opportunity to update my Health History from 4/8/2024. My appointment was on 2/25/2026! Another visit on March 3, 2026, I cancelled. Furthermore, one of his office staff should have given me a new health form to update my information from two years ago. Still covering up his own faults. Lastly, his office staff had my new cell number. No one from his office couldn't update me on any changes. He did go over instructions for a ride to and from his office. No matter the procedure. i cant make a comment concerning his post. i cant comment on something that not true. I have all the text messages. Nothing in none of texts messages notated Maryland guidelines.

Thank you Dr. Chappelle. I don't know how many people send thank you notes to their dentist, but I…read moreknow if any dentist deserves it, you do. I was thoroughly impressed by the expertise and kindness of you and your staff extended to my Mom during our most recent visit. Looking forward to the followup.

I love this dental office. Dr. Boyce is friendly, professional and efficient. There was never a…read morelong wait. The office itself is clean and full of light. They staff is sensitive to the cost of procedures, and they have my full trust.

About the cleaning: I have a lot of anxiety about going to…read morethe dentist and I was *well* overdue for a cleaning so my teeth and gums were in need of some serious attention. Needless to say, I was nervous and expecting the worst. But Dr. Boyce and her colleagues put me at ease immediately. They were kind, attentive, caring, and incredibly patient. This was one of the best dental experiences I have ever had. My teeth and gums have never been happier. My smile looks great. About the office/logistics: The office is conveniently located, there is ample parking, it is a welcoming environment. The office staff were very helpful in getting my appointment scheduled and they verified my insurance in advance so there were no surprises about the coverage or billing. The entire experience was wonderful. I highly recommend Dr. Boyce and her team.

I love this office. The staff is top notch. If they can fix your issue, they will. I had a broken…read morefront tooth for years. It made me self conscious about it. I refused to smile because of it. I had gone in to take care of another tooth, thinking nothing could be done to the front tooth. Because other dentist just wanted to pull the tooth, and charge a fortune to do so. They put in a temporary crown, followed 2 weeks later with a permanent crown. Now I can smile. The team that did most of the work, was like a Indy pit crew. I recommend them to anyone.

it's a money making factory, not a place you wanna have your dental health taken care of! Over if…read morenot false treatments on perfectly health tooth structure to scam patients and insurance. Super low work ethic, will definitely have legal issues very soon

Approximately five years ago, my dentist retired and sold her practice to Drs. Bryce Miller and…read moreMatt Chen. The practice was subsequently rebranded as Burtonsville Dental Suite or BDS. As with many changes, this one brought both anxiety and apprehension. I was uncertain if I would like the new dentists or how they approached dentistry. I was further stressed by what I would be forced to do if it turned out this change was not one that I could withstand. My stress levels were soon found to be unjustified. While I have had several visits with Dr. Chen, most of my time the past five years has been spent under the care of Dr. Miller. Therefore, this review will focus primarily on him. However, it should be noted that my comments pertain equally to everyone in this practice. After several routine visits for cleanings, it became necessary for me to have a crown which involves needles to numb the area. I have had a lifelong dislike of needles of any kind and for any reason. When I arrived for my procedure a bit early, I crossed paths with Dr. Miller and when he asked how I was, I told him I was stressed about the need for him to numb my mouth using needles. When he heard that, he stopped mid stride and told me that he did not want me to stress while waiting. He led me to the chair and told me he was exceptional with needles and had even numbed himself. I was skeptical. He gave me the first needle as quickly as possible and I very quickly learned that he was not exaggerating. I have never had an experience that was so pain free. This experience, as well as those that have followed have eliminated my fear of needles and injections. Over the years, I have come to trust, respect and admire Dr. Miller's dedication to his craft, as well as his compassion towards his patients. He takes the time to explain what he is doing and why. He listens to my concerns and he answers my questions. He speaks to me versus at me. During a procedure, he will not only tell me where he is in the process but will stop and ask me if I am okay or if I need a break. Dr. Miller is young. Very young! He is younger than my children. He is also up to date on the latest techniques and technology. The practice puts patient care ahead of profit. The office is state of the art. The visits are never rushed. The entire staff is professional, respectful and courteous. Whenever I have had any procedure performed, other than routine cleanings, Dr. Miller or a member of his team has called me to check on my recovery and ask if I need anything. When my wife had some extensive work done recently and had a problem, I called the office after hours and left a message detailing the issue. Within minutes, Dr. Miller called to obtain more details and ask if she needed to be seen immediately or could she wait until the next morning. Dr. Miller is incredibly passionate about his work and compassionate about his patients. He has taken dentistry and raised it to an art form. This change has had a very happy outcome. Thank you!!

I chipped my front tooth- they saw me the same day and Dr T.Golden did an excellent job of…read morerepairing it ! I was extremely pleased and impressed by him and all of the staff ! Susie at the front desk was delightful ! I don't remember the name of the dental assistant but she was great also ! I would like to say a big Thank You to everyone!