Dr. Parks and her team have taken care of me and my dental needs since 1989. I have always felt…read morevery well taken care of, listened to, and treated with the utmost care.

This place is awesome. They are fast and efficient. The staff is always friendly and make you…read morefeel comfortable. I feel very little to no pain whenever i get procedures done. I recommend this place to anyone seeking a dentist.

What a terrible experience!!! Walked out of there office with the same amount of plaque on my teeth…read morethat I has when I walked in after a regular cleaning. No plaque was removed ,all because they couldn't get me to pay for a deep cleaning. The dentist basically flossed and brushed my teeth. I feel scammed and tripped off. They did charge my insurance and I had a $50 copy. I've had regular cleanings before and was plaque free each time. Don't go there if you want the best care.

Very bad service at the reception, they never answer calls, I spent 3 days calling 10 times during…read morethe day and they didn't answer me.

Since the turnover of staff, I just love the new procedures in place under the new management,…read morealong with my new dentist Dr. Romila Tiwary. She cares!

Care and treatment. Dentist failed to perform routine cleaning or proscribe antibiotics for gum…read moreinfection instead saying I needed a deep cleaning for $932.00. This would be covered by my insurance if she stated that it would be treatment for my gum infection. Unfortunately she refused to do so as my insurance will pay her less than she would charge me. Now she has exhausted my coverage for exam and cleaning and I am left with untreated gum infection.

Great first appointment here after moving into the neighborhood. Professional staff, clean &…read moreinviting office, and very thorough cleaning! My only two gripes are the following: 1) I believe I filled out all the forms online before arriving, but those were somehow lost and I had to use their iPad to fill them out again. It took maybe 20 mins in total, and there's a lot of info to provide on your first visit. Maybe check on the online process to see what broke and why my info didn't come through? 2) I think someone may have called out sick that day on their staff, as it appeared that they were double booked throughout the AM. After being seated in the back, I had to wait 20-30 mins for a dental assistant to come back and do my cleaning. It was worth the wait as she did one of the best and most in-depth cleanings of my life, so please give her a raise! That being said, had I known ya'll were double booked in the AM, I might have come in a bit later than scheduled if I knew that morning of the pending delay. That being said, I'd say this place is most definitely where I'm going now that I live in the area. Hands down one of the best dentist offices I've ever been to!

I have been a patient at The Dental Group for over 3 years and unfortunately I can no longer…read morerecommend them after my most recent experience. They do not do well at supporting patients with sensory issues or dental anxiety, or conditions like TMJ that make dental visits difficult. With new patients they are kinder, but with every visit I have made they have become less supportive and less accommodating. My last cleaning was extremely unpleasant and I was shamed into not taking breaks over the course of multiple procedures and fittings even though holding my jaw open causes my TMJ to flare. Then there's the high-pressure upselling. For several years, the dentists and hygienists at this practice have been trying to get me to buy a dental-grade night guard out of pocket, even though I had an over-the-counter one I had been happy with. I finally agreed because they told me it would help my gums and that I would face severe consequences if I did not "make the investment." I had to pay $750 (!!!) out of pocket. When the night guard arrived, it was so bulky and uncomfortable that I could not get a good night's sleep in it and I woke in the morning with severe jaw pain on both sides of my jaw. I went back to have it adjusted and suddenly I was being told that having a night guard means sleeping with your mouth open and accepting dry mouth, that jaw pain often gets worse at first, and that I would have to accept some bad sleep in order to become accustomed to the night guard. I cannot stress enough that this was NOT disclosed to me prior to when I made the purchase. Since the practice knew about my sensory and dental anxiety issues, I feel strongly that they should have talked to me about what the night guard would be like before pushing me to buy it. When I explained the above, the practice offered me only a partial refund, which would mean that I spent hundreds of dollars on nothing. I feel my trust was taken advantage of and I would encourage others to look for a different practice.

They tell you exactly what you need to work on and they listen to your concerns. The office is…read moreorganized and cute. They are super nice. They take good care of you.

Going to Dr Wong for 30 years - great family Dentist - reasonable prices and very accommodating on…read moreappt times.

Adding more to say I took my kids (8 and 5) here, and again, everyone was so patient and nice,…read moreexplaining to the kids what the tools were and how they worked. By the time we left, my 5-year-old was inviting everyone to his next birthday party

Beautiful office, poor management which gives the distinct opinion from a professional view, it's…read moreall about the money.

this dentist is the best!! soo happy it exist near my school. great staff too they are soo nice and…read morecaring.

Avoid at all costs!!!…read more This is by far the worst dental office I have ever been to and it's honestly surprising to me that they are not out of business by now. Not only were there serious issues with the level of care I received, but the medical billing department is completely incompetent. 1. Horrible Care I came to Family Dental Group to get my wisdom teeth extracted. I came for the consultation and provided the doctor with X-rays showing that my wisdom teeth were impacted. The doctor scheduled the surgery. When I showed up for the surgery I was expecting to receive anesthesia but the doctor informed me that I would not be getting any anesthesia and that he just planned on numbing me. I asked if it were possible to do anesthesia instead and he laughed and said no that he would have to call someone who is licensed in that to come if I wanted anesthesia. What kind of oral surgeon isn't even licensed to give anesthesia?? That should have been my red flag to walk away but I already took off of work so I went on with the appointment. BIG MISTAKE. The procedure began with multiple painful numbing shots in my mouth and gums. Before he began I told the doctor that I did not feel like my mouth was sufficiently numb but he began extracting anyway. He told me I should only feel pressure and to let him know if I felt pain. By the time he got to my bottom teeth I felt extreme, piercing pain to the point where I was sobbing in the chair and told him about the pain. He then told me that there was nothing he could do for the pain since my teeth were so deeply impacted that they were near the nerve. He knew that my teeth were impacted this deep from the consultation weeks before and was negligent by deciding to schedule the surgery anyway without any anesthesia and without at the very least giving me the choice in what I wanted to do. Since I was already in the chair with half of my bottom tooth extracted (it broke off) I was completely trapped. He moves on to the right side of my mouth (the side I told him did not feel numb enough) and the pain was even more excruciating. It got so bad that he had to stop in the middle of it and go see another patient before continuing. I now have anxiety to ever step foot in a dental office again after this traumatizing ordeal. Do not put yourself through this! 2. Incompetent Billing Staff Not only did I have a horrible and painful experience getting my teeth extracted, I also have been dealing with the incompetent billing staff at this sham of an office for 9 months! I have both a primary medical insurance and dental insurance provider. My dental provider will not pay on any claims until they get a "denial of coverage" statement from my medical provider. I explained this to the billing staff time and time again yet they still have not obtained a denial of coverage letter from my primary insurance nor have they provided this letter to my dental insurance. I called multiple times and kept getting the run around until last week (9 months after the procedure), I got another bill in the mail from the dental office charging me full price for the procedure. I called and was told that I needed to reach out to my insurance companies myself since the billing department was unable to get a hold of them. I asked for the dental office to let me know when requests were made to either company (either written or oral) and what the responses were and the billing agent was unable to answer my questions and simply stated that "it is hard to keep track when dealing with two companies." I asked if they have any records that any requests were submitted to either company and was told no. When I urged them to reach out again and get this resolved I was told that I needed to make the calls myself and essentially do the job of the billing personnel. I called my dental insurance and discovered that they only submitted the claim once, without any proof of denial of coverage, and never submitted any further documentation. I then reached out to my primary insurer, obtained a denial of coverage letter, and emailed it to my dental provider all in one day. The fact that the dental office could not accomplish this in 9 MONTHS is baffling.

Takes too long. Numerous appointments and never ends. Crotchety old dude. Becomes very expensive…read moredue to ongoing never-ending visits. Not really professional at all.

I have been coming to Dr. Bronstein for over 20 years. He has changed receptionists over the years…read more They are both horrible. They attempted to charge me 600$ for two teeth extractions that should have been 150$. I have Delta Dental PPO. I was instructed to ask for Price Authorization because of the price gauging at this practice. Needless to say, I went elsewhere and paid 150$ for two teeth to be pulled. I will continue with my scaling and cleaning. Other than that, I am done with them.

I love this dental office. Dr. Boyce is friendly, professional and efficient. There was never a…read morelong wait. The office itself is clean and full of light. They staff is sensitive to the cost of procedures, and they have my full trust.

About the cleaning: I have a lot of anxiety about going to…read morethe dentist and I was *well* overdue for a cleaning so my teeth and gums were in need of some serious attention. Needless to say, I was nervous and expecting the worst. But Dr. Boyce and her colleagues put me at ease immediately. They were kind, attentive, caring, and incredibly patient. This was one of the best dental experiences I have ever had. My teeth and gums have never been happier. My smile looks great. About the office/logistics: The office is conveniently located, there is ample parking, it is a welcoming environment. The office staff were very helpful in getting my appointment scheduled and they verified my insurance in advance so there were no surprises about the coverage or billing. The entire experience was wonderful. I highly recommend Dr. Boyce and her team.

First I will say - I LOVE Dr. Alexander and it brings me much sadness to leave his practice after…read morebeing a patient there since 2005 (the only dentist I've had since I was a freshmen in college). However, Penny - his front desk receptionist - is the rudest and most unprofessional person I've ever dealt with at a medical office. After being told I would have to wait 6 months to reschedule a routine cleaning, I said I wanted to speak with Dr. Alexander. She said I could speak with him at lunch. She then told me he was too busy to be able to speak with me and not to come there to speak to him (and sent a rolling eyes emoji). She refuses to answer my phone calls and will only send me text responses (and seems very comfortable talking to me - a patient far before she worked there - in such an unprofessional manner). She specifically said I'm 1 of thousands of patients implying I don't matter. So I guess now I have to find a dentist where I matter no matter how many patients there are.

I'd scared of dentists my whole life until I met Dr. Alexander. I must say, if you are looking for…read morea peaceful dentist visit, this is the place. I had cavities and I never felt scared or judged -- Dr. Alexander made it as pleasant an experience as drilling teeth can be. The staff including receptionists are also very sweet. When getting worked on there are [optional, of course] movie goggles and the movie selection is great! Nothing distracts you from the pain of drilling like watching a movie. Not only that, but you are physically blocked from watching a Novocaine needle being stabbed into your mouth. If you have a phobia of needles, these goggles are pretty neat. Dr. Alexander also practices with a conservatism that not many dentists use nowadays. For example, I was having TERRIBLE tooth pain and thought I may need a root canal (advil around the clock... I could sense my liver being poisoned). Although over half the signs pointed to a classic root canal case, the other half were ambiguous or certain signs were missing. Thus, after 3 visits, two different types of x-rays and various tooth tests, he decided not to do a root canal which I am thankful for because it turns out it was a sinus infection causing the pain. I'm very happy I avoided an unnecessary and painful procedure through a little detective work and caution. Dr. Alexander is also very good when it comes to explanations. He takes the time to explain what's going on in your mouth to you in a way you can understand. If you ask a question about your mouth, you will get an answer that makes sense and evidence to back it up. The equipment is very up-to-date so you get clear pictures of what's going on on the inside to support your questions. Overall, I am very happy with Dr. Alexander and would recommend him.