This review is not personal, it is 100% business and should be taken as such. The lady at the front…read moredesk was awesome, no complaints. However, Dr. Bustillo was nice but her dental practices were HORRIBLE. When I sat down in the chair, I noticed the office was not clean. She doubled booked and had another gentlemen that came to correct a dental mishap. The only service I was having that day was a basic cleaning. I LIE to you NOT! She cleaned her dental instruments on my dental bib. It was very unprofessional and disgusting. In all of my years have I NEVER witnessed a dentist go that far. It doesn't stop there, she took XRays and told me I had a couple of CAVITIES. I instantly became concerned because prior months back my old dentist said there were NO cavities. When I left the office I vowed to NEVER return. I went to another dentist that examined my teeth and took additional XRAYS, she said I did NOT have any cavities and she urged me to have another cleaning before the normal 6 months ended. Sad to say, I was not surprised, I'm glad I did not allow Dr. Bustillo to drill into HEALTHY teeth. It makes me question, her motives, did she lie about me having cavities OR is she just not knowledgeable of her craft. This is not to tear anyone's practices down, I want to WARN anyone that is thinking about setting an appointment with this doctor. Please be careful going to just anybody, take your time, read reviews. If you still go to her regardless of this warning, I feel sorry for you. Be safe and select your dentist carefully and if you go to her please question EVERYTING.

Summary: Appointment process was very disappointing. I didn't make it into the office. Declined me…read morefor being late but took in the next person who was 30 mins late. I arrived 10 minutes late which is terrible, I know, but, in all fairness I was trying to get into the wrong door for a good 5 minutes and going up the stairs looking for a door that would open. I approached the building and was met by a sign that said "Greenbelt Smiles LLC B" Suite B! It wasn't until I called they told me it's A. Uh then why are there 2 signs? To make a confusing story short I spent my time in front of the wrong door (see pic.) I called and my appointment was cancelled because I was 10 minutes late. "Our next appointment should be here any minute." Wrong! Your next appointment showed up 30 minutes late and you guys took her in! How do I know? I sat in front of your building in my car to Yelp you guys.

Go here ONLY if you want to get ridiculous bills full of billing errors. The staff cannot count and…read moreare trying to bill me for someone else's bills from 10 years ago. They had my negative review on another platform removed and if they dont fix these errors I will launch a website to ensure the details stay up. I paid my ortho bill IN FULL to prior to braces coming off yet 2 years later they start lying and sending me a bill. My mom's insurance covers her cleanings and now they are sending her incorrect bills saying she owes for cleanings. You need to replace your front office staff so your businss can soar because these billing errors are ridiculous!!!! And while the office staff is the issue, the practice is the one I will be reporting to the Maryland State Board od Dental Examiners. Fix the errors. I don't want anything for free but I refuse to pay you a dime of what I don't owe. Warning to all patients.... Go elsewhere!!! They will lie on your bill won't care to correct it. Do not pay anything to them that you do not owe.

Just walked of the office. Receptionists pleasant. Appointment at 9am. Arrived 8:45z. Several…read morepatients called back but there I sat. I was told it takes new patients a long time to be seen. Okay I sat for an hour in the waiting area then after hour called back to some room to wait longer. Finally "office manager" asked if I was okay. WHAT!? I left. Unbelievable.

Everything went well for my first consultation! I am super excited to be going to the McCarl Dental…read moreGroup for my dental needs. I was sad to have lost my dentist of approximately 18 years after she retired. Since then, I have had 2 other dentists and I have to say there was much to be desired. I didn't feel like I was a valued patient and I was driving 15 miles to get to them. Thus my quest to find a new dentist. A friend recommended her dentist and I am very happy to have found the McCarl Dental Group. Everyone I met at this office has been super friendly and helpful. I'm happy to have Dr Lee as my dentist and the dental hygienists, Nancy and Meagan are both very thorough and knowledgeable. The bonus is they are located very close to where I live so I no longer have to drive 15 miles. I highly recommend them.

Have visited this practice over many years. Became patient of Dr Duarte. He is very pleasant and…read moreprofessional; however some of his staff are unpleasant and unnecessarily difficult. Business coordinator, Fran, is classic example. Had 2 negative interactions with her and I questioned the role that race played in it. Provided my feedback and experience to Duarte. He told me it was a serious allegation and I should find another dentist. Apparently, he expected me to back down or apologize for being victimized. I believe in supporting your staff but racism is real and refusing to accept its existence is very naive and complicity. Hope that my feedback will put more scrutiny on this employee who is probably acting inappropriately with others.

I will keep it short. I stayed with this dentist's office when Dr. Maitland retired. I am extremely…read moresatisfied with Dr. Angole and her staff.

Wynn Dental Wellness is the office of Dr. Patricia Angole-Wynn (the first part of her surname is…read morepronounced "Ang-goalie"), who has taken over the dental practice of Dr. Claudia Maitland, who has retired. I was a satisfied patient of Dr. Maitland's, and I was a little apprehensive about the transition, to be honest. I had my first appointment with Dr. Angole-Wynn today--teeth cleaning and a minor repair to a previous filling. She is a very personable doctor and has a very gentle touch. We discussed an issue that might require dental work in the future and she counseled a wait-and-see approach, which I was happy with. Prior to switching to Dr. Maitland a few years ago, I had another dentist who struck me as always seeming to be looking for more business in my mouth. I was happy to find that Dr. Angole-Wynn is not that way at all. I will be going back to her as my regular dentist. While this looks like the first review of her on Yelp, I will note that there are 43 other reviews of her on Google--42 of which are 5 stars and one with 4 stars.

I rarely leave negative reviews, but I feel obligated to share my experience so that other…read morepatients--especially those dealing with a painful dental emergency--know what to expect. I was referred to this office by another dentist because I had an infected wisdom tooth and needed emergency treatment. I called as soon as the office opened, explained my situation, and was told to complete my paperwork and come in immediately. The doctor told me he would squeeze me in between scheduled appointments because it was an emergency. I arrived around 11:00 a.m., completed the check-in process, verified my insurance, and paid approximately $1,500 before my procedure. I was then told to wait. I asked how long the wait would be and was told it would probably be another two to three hours. I understood that emergencies can involve waiting, so I was patient. By around 3:30 p.m., I had been there for hours longer than the estimate I was given, so I went to the front desk to ask for an update. Instead of receiving one, I was made to feel like I was inconveniencing the staff simply by asking a reasonable question. One receptionist repeatedly interrupted me while I was speaking, dismissed my concerns, and responded in a way that came across as impatient and unconcerned. Rather than checking with the doctor, she repeatedly told me to sit down and wait. Earlier in the day, I had even asked if I could leave and come back later if the doctor was running behind. I was told I could not leave and that I needed to stay in the office until the doctor was ready. Because of that, I remained there the entire day. After I insisted that someone ask the doctor how much longer it would actually be, I was finally taken to a treatment room. At that point, I thought the procedure was about to begin. Instead, I waited for approximately two more hours. During that time, I had already been given medication and was sitting there in pain while repeatedly being told, "He'll be in shortly." The procedure itself was completed successfully, and I have no complaints about the surgical work. My complaint is about how my time and my concerns were handled. I arrived around 11:00 a.m. and did not leave until approximately 7:00 p.m. The procedure was not performed until after the office had finished seeing its scheduled appointments. Unfortunately, the problems continued after surgery. I was discharged without the work excuse my employer required, even though the office later acknowledged that it should have been provided before I left. I then spent the next several days making repeated phone calls trying to obtain a work note and disability paperwork. I was promised callbacks that never happened, told documents would be emailed that I never received, and had to make multiple trips back to the office because paperwork was incomplete or not ready when I had been told it would be. One example that stood out was receiving a phone call at approximately 4:55 p.m. telling me my paperwork was finally ready for pickup--even though the office closed at 5:00 p.m. When I explained that it was impossible for me to make it there in five minutes, I was essentially told that I could either have it emailed or come back another day. It was the same dismissive attitude I had experienced throughout the entire process. This review is not about the outcome of my surgery. It is about the customer service, communication, scheduling, and the way I was treated as a patient. Based on my experience, I cannot recommend this office for anyone dealing with a dental emergency. My emergency was repeatedly placed behind scheduled appointments, I spent nearly eight hours in the office despite being told I was being "worked in," and I had to spend additional days chasing paperwork that should have been handled before I was discharged. If you have a scheduled appointment, your experience may be different. But if you are in severe pain and need emergency treatment, I would strongly recommend looking for an office that can provide more timely care, better communication, and more professional follow-up!

The office staff is terrible. Calling the office during no peak hours on a Wednesday led to no one…read moreanswering at all, which is particularly problematic if you're a new patient with no idea how to get to the office. GPS directions lead you to the Staff Only entry points with no signage to redirect you to the proper place. Bringing it to the attention of the staff with the bright colorful acrylic nails will only produce you being the recipient of passive aggressive/nasty responses then an immediate ignoring of your requests for other new patients to be warned about the possible mixup during scheduling. Scheduling was also a disappointment but not as bad as coming in person. TLDR: Do NOT come here. Rude office staff. Go elsewhere even if it's a referral.

I went for a root canal and instead they do his job he left a piece of needle in my gum…read more Now I will need a surgery to take out the needle and the worse thing is that never told me what had happened when I ask them that I still feel pain they Just refer me to another dentist is when I did realize that was causing the pain now who will pay for the surgery if they can't do nothing about that beside all that I am pregnant I have to wait until My baby born with that pain and without can eat well cause the pain

Okay so i had my first visit there a week ago. I had gotten a cleaning which was the worst ever! I…read morehave previously worked in the dental field and could tell something was off but I was in a rush to get a cleaning and my 3 fillings. He rushed through the cleaning to go on his lunch break which caused the cleaning to be more abrasive then what it should've been and tried to make me get a deep cleaning ( that I'll never get from him) that I don't need I have no pockets over 3 he just wanted MONEY! And I can see why the office is smaller than my living from and everything outdated and torn up! The dental assistant he had chair-side did not cure my fillings properly so I'm experiencing discomfort, pain and sensitivity. So now I have to pay someone else to do it over because I'll never let him near my teeth again !!!

I always have a great experience here. My normal hygienist is Julie, (which I love). However I had…read morea different hygienist today named Chelsea, she was awesome as well. She was gentle and caring. Dr. Shakoori is nice and gentle as well as the other ladies. I have yet to have a bad experience.

I had a good experience at the Dentist a few weeks ago. While I was very nervous about having a…read moreroot canal, Dr. Do the attending dentist, was very amicable and kind. He allayed my concerns by informing me that he would administer sufficient numbing of the area. He did and he massaged the area as well. He frequently asked if I was alright and assured me during the process. Surprisingly, I felt no pain or discomfort. I was so calm and relieved during the process. On my follow-up visit, Yessi did a phenomenal job! She removed my temporary crown seamlessly with swift action. She was relentless in assuring that the crown fit correctly allowing for flossing clearance. I loved how she worked. This young lady was quite proficient and professional and did it in record time! My experience was terrific. I highly recommend this practice. The office staff is also very welcoming and attentive. I am very pleased with this practice.

I've been visiting Dr. Jones for over five years.I would highly recommend Advanced dental care.Dr…read more Jones does wonderful work. The staff is extremely professional and Pleasant every visits. Dr. Jones is the best dentist. I encourage everyone to check him out.

I've been a patient for a few years. Dr. Jones is always patient and gentle. I recommend this…read morepractice... they also have some weekend hours.

I had a great experience today at Greenway center dentistry. From the front desk to the hygienist I…read morewas happy with the friendliness and professionalism. I was a little skeptical of trying this office because of the mid reviews online but happy I ended up here. Wait time was good too I was seen within the time of my actually appointment (arrived 15 mins early to do new patient paperwork). Will continue my dental care here as my old dentist office closed down.

I feel terribly sad how things turned out today when I went for my appointment. This is the second…read moretime the appointment was cancelled with me In the premises and the reason is that I didn't confirm my appointment via email. I only saw the email last minute and there was no option for confirmation as seen in the image below. I get to the building at 12:57 for my 1pm appointment and I couldn't be let into the building because " we're close for the day". I see two ladies sitting inside at the front desk, I knock a few times and they don't even look at me. I then call the office number and one of them picks and says " they're close and beside, no appointments is scheduled for 1pm". I try to explain but she says o didn't confirm my appointment and that's why it was cancelled. She also tells me to go home and give them a call on Tuesday to reschedule. How can I get off work just to be spoken to over the phone when they're inside and can clearly see me? At least, I should have been let in and explained to why I could not be attended to but no, they'd rather speak to me over the phone than let me in. Mind you, this is my second cancelled appointment with me in the building and I hate to do this but these people do not understand customer service and compromise. It's shameful how they treat patents.

My assistant recommended this dentist to me because my rear right tooth was in so much pain. During…read moremy initial visit Dr. Zebrowski informed me that I needed a root canal and it would cost me upfront $800 out of pocket in addition to my dental insurance. I was in so much pain that I just paid the money after he started the procedure during my initial visit. The temp tooth was misformed and too big, so he simply shaved it down to another weird shape until my next appointment for phase 2 of the root canal because he didn't give me enough anesthesia to finish it during my first visit. Well, phase 2 turned out to be 6 addition visits for the same root canal. There were so many things wrong with his practice and work ethics...he talked about other patients with his assistant each time he worked in my mouth, he didn't put the temp on good so the canal became infected, they ordered my crown and gave me an appointment 1 1/2 months later for it, and on the morning I was driving to their office for my appointment to get my crown they called me to cancel because they still hadn't received it because they sent it off weeks after they did the mold of it, they told me they would call me when they received my crown (that was on January 6, 2023), I called them on January 19, 2023 and asked whether they received it and the woman on the phone said "oh, we just got it yesterday", so I made an appointment to finally get my crown in 4 days later, and the dat before that appointment his office called me to advise that I owe $1407 before they can insert my crown the next day. What?!?! $1407 in addition to the $800 I already paid 3 months and 7 visits ago when you first started this ONE root canal?!?!? I informed his office that advising of this additional payment the day before my appointment and holding my crown hostage was not okay. She responded that I could use Visa, Mastercard, a Care Loan, and find another dentist. Needless to say, I didn't keep that appointment and I'm now looking for a new dentist while suffering with the infection and pain from the 3 month long incomplete root canal that this dentist who is holding my crown hostage worked on. AVOID this dentist at all cost! The office is old and dirty, the front office staff is nasty, and the dentist is unprofessional. On a good note, his hygienist who does the annual teeth cleanings is absolutely amazing and extremely nice.

I used to go to this dentist and he has to be the most unprofessional dentist that I've ever had…read morethe misfortune to work with. Not only did he and his dental assistant spend the entire time they were working on my mouth gossiping about clients (which makes me think that they do that to all of their clients) but to this day I think he recommended a root canal that I didn't really need just because I had dental insurance to pay for it. I've gone to much better dentists and they said they would never do that. He also botched the size of my crown and instead of getting the crown redone in the right size he shaved it down in a very unflattering way. And when I told him that I was uncomfortable about the look of the crown he got very nasty and insulting. Never in my life have I seen a dentist that was so unprofessional. I'm shocked this guy is still in business.