I was referred to Dr. Rudderman by out regular dentist over a year ago. Great consultation and the…read moredecision was made to wait. Sadly, Dr. Rudderman is now retired...

I ended up here, 30 miles away from my home, because Dr. Ruderman is the one of two doctors within…read more50 miles of me who accepts my medical insurance. Apparently dentists don't like to accept medical insurance - only dental insurance. And when I pulled into Dr. Ruderman's office parking lot, I inwardly groaned. It's just not an attractive building, there's a dumpster in front of the building, and the concrete in the parking lot of cracked. The interior also looks like it hasn't been decorated in decades. BUT...! Dr. Ruderman was such a good doctor/dentist that I now understand the amazing reviews despite the dreary décor. It sounds silly writing this, but he actually read my medical chart, and asked me questions about it. We actually had rapport. Noticing my discomfort with the procedure, he joked around about my employer in the news and the terrible taste of the anesthesia. And when my medical results came in, Dr. Ruderman personally called me to inform me of the results (they were good) and explain what they meant. What a novel concept - I'm used to having to dial in myself and then listen to a prerecorded message. My only pang of sadness is that I live so far from Dr. Ruderman. If I lived closer, I would come to Dr. Ruderman for all my dental needs!

Great first appointment here after moving into the neighborhood. Professional staff, clean &…read moreinviting office, and very thorough cleaning! My only two gripes are the following: 1) I believe I filled out all the forms online before arriving, but those were somehow lost and I had to use their iPad to fill them out again. It took maybe 20 mins in total, and there's a lot of info to provide on your first visit. Maybe check on the online process to see what broke and why my info didn't come through? 2) I think someone may have called out sick that day on their staff, as it appeared that they were double booked throughout the AM. After being seated in the back, I had to wait 20-30 mins for a dental assistant to come back and do my cleaning. It was worth the wait as she did one of the best and most in-depth cleanings of my life, so please give her a raise! That being said, had I known ya'll were double booked in the AM, I might have come in a bit later than scheduled if I knew that morning of the pending delay. That being said, I'd say this place is most definitely where I'm going now that I live in the area. Hands down one of the best dentist offices I've ever been to!

I have been a patient at The Dental Group for over 3 years and unfortunately I can no longer…read morerecommend them after my most recent experience. They do not do well at supporting patients with sensory issues or dental anxiety, or conditions like TMJ that make dental visits difficult. With new patients they are kinder, but with every visit I have made they have become less supportive and less accommodating. My last cleaning was extremely unpleasant and I was shamed into not taking breaks over the course of multiple procedures and fittings even though holding my jaw open causes my TMJ to flare. Then there's the high-pressure upselling. For several years, the dentists and hygienists at this practice have been trying to get me to buy a dental-grade night guard out of pocket, even though I had an over-the-counter one I had been happy with. I finally agreed because they told me it would help my gums and that I would face severe consequences if I did not "make the investment." I had to pay $750 (!!!) out of pocket. When the night guard arrived, it was so bulky and uncomfortable that I could not get a good night's sleep in it and I woke in the morning with severe jaw pain on both sides of my jaw. I went back to have it adjusted and suddenly I was being told that having a night guard means sleeping with your mouth open and accepting dry mouth, that jaw pain often gets worse at first, and that I would have to accept some bad sleep in order to become accustomed to the night guard. I cannot stress enough that this was NOT disclosed to me prior to when I made the purchase. Since the practice knew about my sensory and dental anxiety issues, I feel strongly that they should have talked to me about what the night guard would be like before pushing me to buy it. When I explained the above, the practice offered me only a partial refund, which would mean that I spent hundreds of dollars on nothing. I feel my trust was taken advantage of and I would encourage others to look for a different practice.

Had my two lower wisdom teeth extracted by Dr. Romanow. He seems like a chill dude you could…read moreprobably have coffee with. Very nice, answered all my questions, sedated me sufficiently without affecting my memory, and gave me my tooth back. I don't *think* I asked for my tooth, but it was really nice to wake up from the procedure to find it in a little package in my hands. Not everyone wants their teeth back, but I'm DEFINITELY the kind of person who does, so that was meaningful. Also, the office staff are very helpful and things run efficiently. Don't forget to take a check or use an alternative form of payment besides a credit card, as this helps them keep costs low.

Dr. Wentworth extracted a tooth and performed a dental implant. I was expecting the worst but he…read moredid his job excellently and there was minimal pain and discomfort. I highly recommend him.

Dr Joyce was so honest and informative I appreciate his…read moreapproach and expertise! He gave me multiple options for my dental care and was extremely patient! I would recommend him and his staff to anyone wanting a knowledgeable oral surgeon office Thank you so much!!

The office staff is terrible. Calling the office during no peak hours on a Wednesday led to no one…read moreanswering at all, which is particularly problematic if you're a new patient with no idea how to get to the office. GPS directions lead you to the Staff Only entry points with no signage to redirect you to the proper place. Bringing it to the attention of the staff with the bright colorful acrylic nails will only produce you being the recipient of passive aggressive/nasty responses then an immediate ignoring of your requests for other new patients to be warned about the possible mixup during scheduling. Scheduling was also a disappointment but not as bad as coming in person. TLDR: Do NOT come here. Rude office staff. Go elsewhere even if it's a referral.

I absolutely love this dental team! You're treated with such care when you're there. They're all…read moreknowledgeable, friendly, and personable. My Dental Hygienist* during my last appointment (yesterday haha!) has quickly become my favorite. I can't wait to sit in her chair again. I learned so much in our time together & we share so many laughs lol. My only concern is that I'd like to come more often in the year, but the appointments are always full.

I have been with Dr. Smith over 15 years. Dr. Smith and his dental team are always friendly,…read more professional and helpful. I have dental anxiety and have to fight it at almost every visit. Dr. Smith & his staff always acknowledged my fear and do everything to make me relax and feel comfortable. I love that Dr. Smith uses humor and conversation to to set a relaxed tone at each visit. He calmy explains any treatment plan to make sure I understand the prosedures and his staff is knowledgeable in all dental plans and coerages.They will explain your benefit coverage if you need clarity. This type of service is exemplary and rare.

Worst experience ever. I had an appt in 10 days to have 3 teeth extracted under general anesthesia…read more I knew appt might just be a consultation but was told to prepare for surgery: Submit online forms that did not work, submit credit card info (wasn't charged), arrange transportation, don't eat/drink before, etc. Morning before asst. I was speaking with asst for final instructions and then front office called and said entire office was closing down FOREVER tomorrow (day of appt), it was doctors last day and my condition was too complicated so they canceled! I rescheduled somewhere else -- they were efficient and did procedure with local anesthesia in 20 minutes.

This is quite an upscale facility with upscale pricing. Dr. Rostami was very professional, and my…read morerecovery was surprisingly fast with no issues whatsoever. I took off a star because I noticed additional charges added to my bill, which I found simply dishonest. I was going to be under full anesthesia, so just from curiosity I looked at the watch before we started. Procedure took exactly 28minutes, yet the charges with insurance that I've noticed later at home, showed three instances of 15 minutes for anesthesia, which would make the whole procedure longer than 45 minutes (considering preparing ect) Another issue that didn't sit well with me was that I paid for everything immediately after the procedure. We had all the charges itemized, calculated, and confirmed with the insurance. Typically, these amounts are slightly higher than the actual cost, and one usually receives a small refund afterward. However, in this case, about six months later, I received an additional bill stating that I owed nearly $200 more. I attempted to call for clarification, but either the call was dropped or the explanation was so unclear and crude, as if I were dumb having consideration for own money. So, while my health turned out fine, I won't be returning.

THEY ARE NOT GOING TO ACCEPT YOUR SCAN FROM OTHER CLINICS. THEY SAY THEY DO, BUT THEY WON'T. Even…read moreif it means exposing you to another X-ray within a short period. My experience with this clinic made me seriously question the integrity of some medical providers. I grew up in a family full of medical providers, so I've always had a lot of respect for them. But being told they "can't read" my scan files and that I needed to pay $450 for another CBCT scan was shocking. I had already taken the scan at another oral surgery clinic that turned out to be out-of-network. That's why I looked for an in-network doctor and ended up here. Before my first appointment, they asked me to bring the scan files. I even asked if there was a specific format they needed because I work with image files and know compatibility can matter. They brushed it off and told me to just bring them. I arrived with the USB and waited almost an hour, only to be told they couldn't read files from USB and needed them on a CD. Sorry, but are we in 2005? They "kindly" offered to take a new scan for $250. I had taken the scan only a week earlier, so I refused. I had to reschedule and even bought a CD burner on Amazon because the original clinic didn't have one. Before my second appointment, I called again to ask about file formats and told them the other clinic had also emailed the files. I even asked if they could call the other clinic since both clinics use the same medical imaging software, which I found very odd. THEY NEVER CALLED THE OTHER CLINIC AND APPARENTLY NEVER CHECKED THE EMAIL. They just kept saying it should work if it's on a CD. So I returned with the CD. After all that effort, they STILL said they couldn't read the files. And now the price for a new scan was suddenly $450. When I got home, I downloaded a free medical imaging viewer and opened the files immediately with no issue. Yes, I -- someone with no experience opening this type of medical imaging format -- was able to open them. I ended up booking another oral surgeon down the street who simply allowed me to upload my existing scans. I still can't understand why this clinic handled things this way. It felt like they cared more about charging for another scan than actually helping patients. Also, thanks for delaying my treatment for weeks and for trying to make me take another X-ray only a few weeks after the first one.

My wife got her wisdom teeth removed at this office. She went in anxious and had a panic attack…read moreprior to going under... the staff offered no reassurance. She then went under for the surgery and was shaken awake and told she needed to leave immediately after waking up. She then asked to speak to the surgeon to see how it went and was told she was "too busy" to speak to her. Over the next couple days my wife had severe bruising on her neck and jaw and extreme pain. We have no idea what happened during the surgery to illicit this kind of bruising. She also developed bruising on her wrist, again no doctor would explain what happened during the procedure so no idea what happened there. Over all was a terrible experience and honestly scary.

Dr. Abel is an excellent oral surgeon. He has a great reputation with both patients and dentists. I…read morehad a consultation with him about having some oral surgery done on my mouth. First, I must tell you that I looked at my appointment time and thought my appointment was at 11:00 am. After, I arrived, I found out my appointment was at 1:00 pm. Let me tell you how nice Dr. Abel was, he saw me at 11: 00. What a hero! Dr. Abel is funny and kind. He explained all of the ins and outs of the procedure. He also went over the different options I had to choose from. I had a panoramic mouth X-ray while I was there and his staff is top notch too. The office is bright and comfortable. It has all of the modern equipment needed to complete your surgery. I haven't had the surgery done yet, but I have every confidence that Dr. Abel is the surgeon to do it.

I was always someone that was reluctant to get my wisdom teeth removed. Both of my parents still…read morehave theirs and despite my awareness of potential issues that could arise, I always felt like I should only get them removed if absolutely necessary. Well alas, the time arrived when these suckers needed to get evicted. While I've had sensations of gum tenderness from time to time over the years, it wasn't until last week when one shifted in such a way that made it difficult to eat or even open my mouth fully. Because I wasn't sure how quickly my condition could worsen, I hopped on Yelp to find a top rated oral surgeon (even if not within my insurance network.) Since my family is in Montgomery County and would be helping me with pick up and recooperation after surgery, I was also looking for somewhere not too far from them. After reading BCC Oral Surgery's reviews, I followed up with quick phone call where I peppered the receptionist with a ton of questions. Both times I called, the person that picked up phone was pleasant, patient and knowledgable. Plus, they had availability to perform the surgery the following week, where as the place my dentist referred was likely not to have an appointment for at least a month. So instead of giving myself too much time for me to build up my anxiety further, on Friday I booked for wisdom teeth removal surgery for that following Monday. The office sent me a new patient form to fill out online and was given instructions on how to best prep for my surgery in advance. On Monday morning, we gave ourselves plenty of time to get there with traffic and parking in mind. (There is a garage in the building but it fills up rather quickly.)Another bonus: There is a pharmacy in the building as well, so that is also something very helpful to know since that's where we ended up picking my prescriptions up from. Upon arriving, they had to take some additional x-rays since Dr. Patel was a bit concerned with how close one of my wisdom teeth was to a nerve. When he came in to meet with me, he was cool, calm, direct and explained to me any concerns and risks. He was confident without being arrogant or without bedside manner and quite frankly, his whole team also reflected that. The techs that took x-rays and administered the laughing gas were all so professional, sweet, funny and re-assuring. I was joking and laughing with them before the gas even hit me. Once I had a little laughing gas in my system, they then administered the general anesthesia and within seconds I was out like a light. ( I remember the doctor walking in and I said "What's up doc? Respectfully." Then I gave him he peace sign and I was a goner.) When I woke up, I was sitting comfortably in the recovery room. I had very little discomfort, aside from some grogginess and a mouth full of gauze. But I was very present and aware despite it all, and I believe from start to finish it all took between 45-60 minutes. After coordinating with my mom, they wheeled me down to where my mom would be pulling up with my car and I was on my way. Dr. Patel said that if I did feel pain, it would likely not be until later in the evening once the general anesthesia wore off, so I was ready to potentially experience some excruciating pain. But lucky for me, aside from swelling and some light bleeding the overall pain was minimal. I'm now 48 hours post surgery and I've been able to to keep any pain at bay with over the counter painkillers (and of course, prescribed antibiotics.) But aside from the swelling, this has been the most unexpectedly pleasant experience after getting four teeth pulled, two of which were impacted. Overall, I couldn't sing the praises of Dr. Patel and his team any further and am so glad that I found a total rockstar of a surgeon and team to make my wisdom teeth removal a top tier experience overall, with very minimal discomfort. Thanks again, BCC Oral Surgery!

Shut this place down my Goodness‍‍‍‍ Horrible from front…read moredest to rude staff (if you not coming out of pocket) I don't even leave reviews but this is how much bad of an experience I had

Amazing I love it they do an amazing job they do amazing fillings and other procedures they also…read moremake sure the patient is comfortable which is really important 10/10 really would recommend

Dr. Parks and her team have taken care of me and my dental needs since 1989. I have always felt…read morevery well taken care of, listened to, and treated with the utmost care.

This place is awesome. They are fast and efficient. The staff is always friendly and make you…read morefeel comfortable. I feel very little to no pain whenever i get procedures done. I recommend this place to anyone seeking a dentist.