Dr Stern Weisman always acted as if she was doing me a favor rather than glad to have me as a…read morepatient. She didn't spend time exploring with me what could help me to hear better. It wasn't until I went to another excellent audiologist that I learned about the different types and styles of domes. changing domes has given me a big boost. Also while hearing aids were under warranty she charged me for a hearing test and didn't want to file it with medicare and charged to change the settings on my very expensive hearing aids. Her receptionist Cindy and her husband are both very professional and helpful. Look elsewhere is my advice.

Being severely hearing impaired is a handicap and a good audiologist is crucial to assisting us…read moreovercome this handicap. Dr. Stern-Weisman is one of the best audiologists that I ever dealt with. She is absolutely thorough and very professional. I highly recommend the services of North Suburban Hearing service.

Home visit to family member in senior care for ear cleaning. Ears were clean, so we were not…read morecharged for the service, only the visit. Followed up with me afterwards and gave suggestions. I found them very reasonable, honest, and professional, and would highly recommend.

Always had a hard time with hearing aids and the ear pieces sliding out…read more After a through hearing exam Dr. Steinberg recommended the solid ear pieces. What a difference they have made. My hearing aids are better quality than and work great. I'm glad to have found Dr. Steinberg. He takes the time to answer the questions you have, that hard to find in this day and age.

Dr. Steinberg is wonderful, caring and spends a lot of time to get things right. Highly, highly…read morerecommended!!!

The Audiologist, Sheri Larks, is amazing! I highly recommend this business. Sheri is…read moreknowledgeable, thorough and so nice! My experience with Sheri was wonderful.

My insurance company paid thousands of dollars for these hearing aids and I've have many problems…read morewith them over the past three years. Today I went to the Niles office and told the receptionist that the left ear is defective. She told me that it would me $400 to send it out for repair and$65 for the office visit. That's ridiculous, what happens then if the right ear hearing aid also malfunctions? Another $465 ? Repairs possibly totaling $925 for both ears? No sir! I'm done with these people! If I'm gonna pay nearly a thousand dollars, out of pocket then I might as well buy new hearing aids with a three year warranty. I went to Costco and ordered a brand new set of hearing aids for $1399, with a 3 year warranty and NO charge for office visits.

Congratulations on reaching your 50th anniversary…read more Chicago Hearing Services has been my home for hearing evaluations and hearing aids. These AuDs are professional, friendly and very competent in both the evaluation and management of my hearing loss. I'm very fortunate to have been referred to such a wonderful place.

Doctor emily is a very kind, knowledgeable, and transparent professional. She communicates in a way…read morethat feels like she's helping but also listening to me. Highly recommend!

North Side Audiology is a very professional group and I am so glad to be a patient…read more Dr. Daria is knowledgeable and very understanding. Hearing devices are not always looked upon with favor, even when it's obvious that we need them. Dr. Daria is very kind and knows what's needed. Aftercare is available every few months. I have the utmost respect for her and her caring way. The staff is wonderful, attentive and keeps you aware of what's next. Do yourself a favor, and book with North Side Audiology.

Though review to write. The Doctor and exam were great! The billing process was, and 2 years later…read moreis still, a nightmare. I was told my Medicare covered the exam. Upon completion of the exam I was told I owed an additional $200, actually $400 because my wife also was tested. Fast (?) forward 1 year and I recieve a bill for $200 for my wife's exam, thatt I already paid for, but no bill for my identical procedure. Contacted their office and was told billing would contact me later that week. 6 months later got a second bill. I will spare you the rest but the short version is 2 years + after the exam North Side has recieved payments from Medicare, me, and from my insurance carrier. I shoud have recieved a refund from North Side because I paid a balance that my insurance company covered. I don't expect a refund but do expect to receive another bogus bill in a few months.

great people, very knowledgeable, very happy with my hearing aids…read more 5 stars ***** I really like Kate - she is very helpful and kind

Although a patient of Evanston Audiology for several years, I recently had my first visit with the…read morenew owner, Dr. Kate Dunckley. Dr. Dunckley continues to offer expertise and service of the highest order. My questions were answered, and there was no sense of trying to sell specific hearing aids or accessories. I feel confident in continuing my relationship with Evanston Audiology, and strongly recommend Dr. Dunckley's practice

Dr. Koehn was an absolute gem to work with! She is extremely professional and knowledgeable and was…read moreable to answer all of my questions during the hearing exam. I did an ear cleaning, a hearing test, and had my monitors cleaned and had a lovely experience all around. Dr. Koehn was friendly and accommodating every step of the way! The environment was clean and friendly to first-timers with a very relaxed atmosphere. It doesn't feel like a doctor's office at all!

Listen to the other bad reviews!…read more Buyer beware. This business charges a $500 restocking fee -- even when the mistake is theirs. I was never informed about this fee, was explicitly told it's a trial with free return during that period, and I was pressured to sign an agreement on the spot without being given time to read or understand it, which is outright illegal. The customer service was the worst I've ever encountered. Dr. Brienne Honan falsely claimed I was told about the fee, even though she wasn't even present when I signed. She appears willing to say whatever is necessary to protect the business, regardless of the truth. I returned to the office over nine times because I still couldn't hear in real-world settings (non-Bluetooth), and they still couldn't fix the issue. So I asked for something covered by my insurance to which they said no - they only want to sell Phonak and oticon. They have no empathy and did not care that I was crying to them that I couldn't hear (wouldn't even offer a tissue from the box on her desk). After spending thousands of dollars and receiving no real support, I can't in good conscience recommend this place. The manipulation, dishonesty, and lack of accountability speak volumes. Dr. Honan does not have the attitude for customer-facing service. She escalated and made everything worse.