Needed a new water system him and his guys were able to repipe my house in a day. He was very kind,…read moreprofessional & did not use foul language in front of my kids.

At 4:00 on a Friday afternoon our water heater ceased to function for it's intended purpose. We…read morestarted frantically calling around and the first few calls were met with "we're a week out.....". Phil to the rescue! He took the call and was at our place a little over an hour later. He replaced the water heater, hauled out the dead one and charged less than the estimate we got from others. He was kind and professional! I'll use him again.

Had one of the easiest experiences with a plumber I've ever had. We had a small pipe Leading to an…read moreoutdoor spigot that was leaking. He found it, and another small leak further up and got them fixed quickly. His original bid was already better than most we had received, but then he also didn't change it when he found the second leak. Would definitely all him if we had another project in the future

They did a good job relocating a drain and changing out the shower controller. However, they cut…read moreaway a 2-inch strip of linoleum from the edge of the shower pan for no apparent reason, necessitating our replacing the whole floor. They did provide us with the "planks" to replace the linoleum, but we're stuck with the cost of labor.

Horrible company, rude, called me vile names, never even came out. Emailed filthy words calling us…read morenames for just asking them to come look at a roof leak. Would not recommend at any time. Anyone that treats their potential customers so horribly should not be in business serving others. Have another company coming out, they think they know the problem. Western Roofing Inc would not even come out and in 2nd email used profanity. -- if you read their post, you can see we never used any profanities, but they edited their emails to remove theirs. Please contact us for full emails, and headers showing their disrespect and fowl language. And someone already came out from a different company it's a roofing issue, leaking under a flange around a vent and they are scheduled to fix. Shows how little this company knows, especially when they don't bother looking.

Andy was quick to respond to my initial inquiry and worked to fit me in during the busy season…read more Wasn't sure if our roof pitch was too steep but he promised to swing by and look and did so promptly. Turns out it was too steep for Western Roofing, but he gave me two solid recommendations to other local companies that handler steeper roofing who were also great. Very nice guy, pleasant to work with - even talked to my 3-year-old daughter on the phone for a few minutes just because she wanted to say hi! Definitely keeping his number for my next house. Can't go wrong with this guy. Honest, professional and super nice.

Was asked to clean units and spent 16 hrs between 2 units .was paid for one . Was given the…read moreimpression the owner of cleaning solutions was part of the project management team, when she was actually subcontracting cleaners to do the gritty work and she'd details after. This is fine if she actually paid you for the jobs done. When she went over a checklist after the first she said no for me to come back through to fix the unit where items like floor outlets and scrapping paint of from careless painters. She loved my steaming and polishing tge floor but still wasn't paid for even that . Seem kind but also vGue and stories changed. I feel terrible she used me and I'm sure 4 other teams tge sa.e way.

Exceptional service. My home will be cleaned twice a month by an amazing woman. They pay attention…read moreto the details. Every time I called I got great communication with professional and knowledgeable staff. My home sparkles and I feel content knowing I will continue to receive great service at a great value.

I'm disappointed with the service I received from DeSantis, and definitely didn't receive the…read morequality of service I was charged and paid for. I hired them to do a move-out clean on my small 800-ish square foot unit. The unit wasn't in poor shape in terms of cleaning, so it wasn't like it needed some super intense work. I hadn't been cleaning thoroughly in the short window leading up to the move since I planned to hire that out. When I received word from DeSantis that cleaning was done, I let my landlord know I was fully out. I had already moved out of town so I didn't stop in to check the work. I wish I'd made the drive because it would have saved embarrassment. My landlord should've been greeted by a fully clean home, but they were not. The floors were visibly dirty from my rainy move days. There was food remnants like dry rice on the kitchen counters from my packing. The baseboards hadn't been cleaned beyond my sweeping of them. The tub/shower hadn't been cleaned. Those are just on top of the list. If they couldn't bother to do such basic surface cleaning, how can I trust they actually moved out the fridge and oven to clean in those spaces as they said they'd do? I left a generous tip in anticipation of good work and appreciating someone cleaning for me. I regret doing that. I called DeSantis to ask what happened and why the home was visibly not cleaned (and if it was surface obviously not clean, had they actually deep cleaned?). They said they'd send someone over right away to inspect. It took time for me to arrange that, for my landlord to hang around and wait for someone and go through the issues with them. It also caused a lot of stress during a stressful move that I didn't need. The point of paying someone to clean the place was to remove the stress, not add to it. There shouldn't have been a need for someone to come back and fix the work. I gave DeSantis an opportunity to rectify the poor service, but they chose not to which was disappointing. It feels like all they cared about was getting my money and not actually doing the job they agreed to do. I did not receive an apology, explanation of the poor work or reduced charge for the obviously poor service. But I did receive contact to ask if/when my check was mailed. My advice to anyone using DeSantis (and probably any cleaning service - I've learned my lesson on this first time using one) is to get in writing what they claim they're going to do so you can check over that list. Also, check their work or have someone you trust look over the place before relinquishing it to your landlord to make sure you don't end up in an embarrassing situation like I was.

did an amazing job cleaning our store windows, would recommend!! It was clean and efficien! Thank…read moreyou for your service. Come again

On time ,very eger to work and complete the job with clean up , any job is never to small or to…read morebig. Highly Recomend !!

Excellent customer service by phone and in person. When in need of assistance I am very glad I know…read morewhere to get quick and thorough help.

Installed a Carrier mini split 3 zones ... Not the cheapest Not the most expensive ... But Great…read morecustomer service an Extremely professional ... certainly refreshing to have a company and everyone who works with them treating the customer like they matter ... Highly recommend ! Left everything clean and have great great guys installing ... Thank You ! All the Best to the Best guys !!

We recently had my father's roof done by Cascade Roofing. We chose them based upon not only price…read morebut also great communication. Haley was awesome to work with and answered every question that came up. The crew was respectful of the property and did a perfect job in cleanup. We feel they went above our expectations and would recommend them.

They installed a roof with architectural shingles 21 years ago with a 30+ year life expectancy, and…read morethe roof needs to be completely replaced due to deterioration (discovered a water leak). They returned one phone call, promising to call me when someone was available to come out to inspect, but after nearly 2 weeks, never came and didn't respond to subsequent phone calls. I'm very disappointed in this company.