I have used their services three times. Always on time, always respectful of property and goes…read morebeyond what I would expect from plumbing services. TJ is very thorough in his work and he takes his time to explain the procedures, as well as offering suggestions to prevent issues from recurring. His prices are fair, but never hesitates to suggest low cost options. Highly recommended.

Our septic inspector indicated our sewer line needed to be repaired. Andrew scoped the line and…read moregave us a proposal very quickly. I scheduled the work for their earliest opportunity and they did exactly what they said they would do. Problem solved and everything is working great. He gave me some text updates during the process since I was at work. We also spoke on the phone for clarification on a couple of items. We are very happy with their service. They also have a great system for sending meeting reminders and you can pay the bill online.

South Clackamas Plumbing sent a very competent young man, Cody. He found the problem, explained how…read morethe main needed to be fixed, and completed the job in under 2 hours. Cody also noted another problem under the house, which was very helpful. Cody was friendly knowledgeable and did a great job. We will be calling South Clackamas Plumbing again and requesting Cody. Sorry if these is a repeat, but my first review didn't seem to get posted.

My house had been sitting vacant before we purchased it. Allen came in and explained what needed to…read moreget done and he gave me a honest price to do it. He was fast and the work looked great, and he didn't leave any messes behind! Such great customer service! Best plumber I've ever hired, don't waste your time with anyone else!!

While remodeling a bathroom, we decided to replace the 80 year old galvanized plumbing and clean up…read morea mixture of cpvc, galvanized and old copper from several years of reconfiguring and additions. Uniteds estimate was significantly less than 2 other local plumbers and included a couple additional items! He was prompt knowledgeable and did excellent work. I highly recommend United Plumbing!

Kitchen sink was plugged. Call Action and they were out in 4 hours and called to let us know…read moreexactly when they would arrive. The tech Collin was very friendly and completed the job in a timely manner and cleaned the area back to it original appearance. Very reasonably priced plus a senior discount. Would highly recommend.

Presently dealing with a charge for utilizing their services. I called the office to contest double…read morebilling and was rudely spoken to by a billing person. After seeing some of the comments on here I am reconsidering calling someone higher up in this family business to contest the bill if I am going to be rudely spoken to again. Word to the wise, don't utilize their services.

Prompt, great service, reasonable pricing for parts and service both, customer focused. Highly…read morerecommend.

They were very effective in diagnosing the problem. We have not had them fix our problem yet,…read morewaiting for insurance company. Really nice fellow!

Beware. Mario Bassin is a drama queen and cheat who brags loudly about his excellence, complains…read moreendlessly about everyone else, and refuses to take responsibility for his mistakes. He ordered more than $1600 in extra fixtures he knew we did not need so that he could collect his commission from Morlan's, and promptly quit the job, claiming we were not ready. (Another plumber came in the next day and did the job with no problem). I returned the excess materials to Morlan's, which credited the full amount to Mario's account. Mario never refunded me, and replied with belligerent rants each time I reminded him of his obligation. After 6 months, I filed a CCB complaint and he failed to respond to the CCB mediator. I have had to file a court order and am awaiting judgment.

We used Bassin Plumbing for a total second floor master bath remodel at the recommendation of…read moreGeorge Morlan plumbing. Unfortunately, I trusted their recommendation and didn't check them out with the CCB. Had I done that, I would have steered clear as he has had previous (and recent) complaints. After my master bath was completed, I noted water leaking under my sink and my shower water didn't get hot. They came out and corrected these issues. I didn't use my bathtub for almost a month as other remodel was being finished. When I did use my bathtub for the first time, I could hear water leaking the entire time I was in the bath. I had no idea how big of an issue this was until the the next morning, when I went downstairs and had water leaking through my ceiling onto my dining table. They came immediately out to investigate and after cutting a hole in my ceiling found that the leak was from the drain itself. Basically the water was leaking around the drain and pipes. The owner was initially apologetic, accepted full responsibility and assured us he would take care of everything. At this point, we were skeptical and had lost all confidence in this company and the quality of their work, as well as their work ethic/integrity. We checked with our home owners insurance, who said they would cover these damages. We offered to have our insurance company take over, if Bassin Plumbing was willing to cover the $500 dollar deductible - they could then "walk away". He declined, stating he accepted responsibility and wanted to take care of it. Over the next several days as they were repairing the drain, the owner and his employee, Tim, started to place blame on anyone and everyone - deflecting from themselves and the work they did. It was so unprofessional and just added to the stress we were already experiencing. For example, saying things like "you must have bumped the tub knocking the drain loose". Really? They also tried to blame the tile guy - stating if he'd grouted around the drain, the (entire bath tub full of ) water would have leaked upstairs on the bathroom floor instead of down stairs through the ceiling causing all the damage downstairs. Really? Had they put the drain in correctly, set the tub correctly and properly tested everything - there would not have been a MAJOR problem. The tile guy had NOTHING to do with the plumbing - which was the cause of the leak - not the grout or tile or anything the tile guy did or didn't do. Also, since all this occurred I've looked through the owner/installation manuals (they left) and discovered they did NOT set the tub per installation instructions. I also learned you are suppose to fill the tub for 24 hours to test for leaks - this also wasn't done . I did question if they tested ANY of the plumbing - come on, a leak from a sink, a shower that doesn't get hot and now a major tub leak and I'm suppose to believe they did proper testing? I'm calling BS. The evidence speaks for itself! After all the drywall and painting work was done to repair the damage done by the leak, the owner of Bassin Plumbing refused to pay. He reasoned that the tile guy should have to pay for half of the cost. However, at the time of this review - we haven't received even 1/2 the cost of repairs. The cost of repairs was really nominal ($1150) and less than I expected and only a small fraction of what I paid this plumber to do such terrible work. It's unbelievable to me that he would be so unprofessional that he would go back on his word, not except responsibility for his work and make excuses and blame others for something he is so clearly responsible for. Had he done the right thing and taken care of this as he said he would, I would not be writing this review. I would have never recommended him and warned anyone I know looking for a plumber to avoid him at all cost - but I would have spared him a bad review. However, I genuinely feel writing this review is the responsible thing to do to warn others, as I wish I'd been warned.

Alex is not just a great guy, he is amazing! This guy has…read morevalues that I really appreciate as in not over charging his customers a arm and a leg! Very trust worthy and hard working. He has extensive knowledge on plumbing and every time he comes out his work is top notch! Thanks again Alex!

NW Sewer and Drain came to our rescue and saved the day! We relocated from Texas and had been in…read moreour house only a few days when the toilet flooded our bathroom. Alex is dedicated to helping his clients 24/7, and he stands by his commitment to quality. He certainly goes the extra mile to do a professional job! Thank you.

I called Evergreen a couple of months ago because of a corroded, leaky pipe in the basement. Peter…read morecame by, gave me an estimate that seemed reasonable, and did the work quickly and efficiently. This was no small feat given the weird crawl spaces in my basement, that he had to crawl into in order to replace some pipes. Somehow he was amazingly cheerful about this! Of course, given my 1890 house, fixing that pipe uncovered a clog further along in the pipes that was stopping up my sink. So today James and Mason came out, cleaned it all out, showed me what the pipes look like on their very cool camera device,and now everything works like a charm. I thought the prices were very reasonable, and the estimates accurately reflected the final cost. All along, everyone I dealt with was great, from Marcus on the phone setting up the appointments, to Peter/James/Mason doing the work at the house. They were friendly, professional, explained everything, left everything neat and took care of the small details, and were very nice to and amused by my dog, who was doing his best to "help" their efforts. Haha, "help." Overall, this is now my only go-to place for plumbing/drainage problems - which are likely to be a recurring thing given the age of my house. I forget which other maintenance person recommended them, but I'm glad they did. I've had leaking pipes in the past where the leak was so bad that the water had to be shut entirely off, and the companies I dealt with then could never tell me anything more than "well, we're really busy, we MIGHT be able to get out there next week" etc. It was always nerve-wracking, calling different places to see which ones could come out first. I can't imagine that being an issue with Evergreen, given how prompt they've always been.

Posting again as the 2nd review I did seems to have disappeared. I don't recommend this business…read morebecause the estimators/inspectors they have sent out have made too many mistakes. They misdiagnosed a sump pump issue (was electrical, not plumbing issue) and immediately stated I had to replace entire pump (was not the case). They provided inaccurate information about a pipe offset which did not need to be fixed and put together a job for rain drains that would never work due to slope. All in all, I feel this company is rather predatory and high priced as well, and now do not trust them.