This guy is a con artist. Told us we needed a new pool sweep and salt tank. Took over 4k dollars…read morefrom us and then said he couldn't pay us back when the new stuff didn't show up an. And then found pics of him online at a casino. Stay far away. He will lie about going through a bad breakup, how someone hit him with a baseball bat, how people stole money from him. Don't make the same mistake we did. He is a total scam.

I advise anyone to avoid doing business with Scotty Shork for pool maintenance. I first started…read moreworking with him a few years ago and thought he was great. He'd occasionally show up at odd hours, but living near Placerville I knew it was a long trip out here. He would request I prepay for some supplies but I could appreciate he's a small business. A few weeks ago, I prepaid him $600 and he didn't show up. He eventually texted an apology and we then agreed to another date. I have never heard from him since that confirmation. Recently, I have discovered reviews confirming that this is not unusual for Scotty. I've also seen his replies about being surprised by those reviews. I'm writing this three days after texting him that I was planning to write this, so it's no surprise to him. I'm most annoyed that his last prepayment request said that I should know that he's good for it from my past experience with him . He's a small time crook willing to spend a little time getting you ready for the hit.

I called Matthews Pool Service prior to our move from Dublin, CA. I was able to contact the owner,…read moreMike, immediately. He was super friendly and was coincidentally already servicing the house we were purchasing so he was familiar with the pool. The work he said needed to be done matched what our inspector suggested. Mike confirmed we needed a new pump and quoted the same price our inspector estimated. This shows his pricing was reasonable and upcharge was minimal. Mike also said we needed a new pool sweep (which we desperately did) and told me the least expensive place to get it. I purchased that and he installed it at no charge. Being a first time pool-owner I had many questions and Mike always responded to my texts and calls. He also helped find us a great company to install solar panels for our pool! A few weeks after we moved in we purchased a spa and are having Matthews Pool Service service that as well. One day our pool turned cloudy and I called Mike. He had someone come out that day and take a look. A few hours later all was fixed! I would highly recommend Matthews Pool Service and supporting a local company. Mike is a family man and cares a lot about his clients!

Mike is great! He comes through on his promises and delivers great service. If you have any issues…read moreat all, just call Mike and he will resolve it for you asap. My pool has been sparkling thanks to this company and you shouldn't hesitate to call on his services.

Cost is very competitive. Ray is very helpful and knowledgeable with motors and pumps.read more

Best pool service by a wide margin. Ray is very knowledgeable of the equipment and saved me time,…read moremoney and a massive headache. I also signed up for their pool service and I am so impressed by how my pool looks now.

We had a large crack in our spa plaster that we wanted to get repaired. We called around and had a…read morehard time finding someone who repairs cracks. When we contacted Pinnacle Pool, Cooper responded promptly that he does repair cracks, gave us a quote, and was able to come out quickly. Cooper was meticulous and we are so pleased with the repair he did. He did a fantastic job matching the plaster color to our existing plaster and the finished product looks great! We are so happy with how it turned out. I highly recommend Pinnacle Pool for any pool issues. We won't hesitate to reach out to them again for future pool repairs.

Undoubtedly the best pool servicing around! I've worked with Cooper for years, recommended him to…read morefriends, and he never disappoints!

We thought our pool pump was a goner, but Ross came out promptly and diagnosed the issue right…read moreaway. He fixed it on the spot and saved us from wasting more time and money trying to figure out what to do next. He even provided more tips for moving forward. Fast, friendly and amazing service -- highly recommend!

Don't overthink it, just call them. Great company, professional, and easy to work with. Glad I…read morehired them!

Keoni did an outstanding job as usual! Communication was excellent, and he explained everything in…read moregreat detail, including how everything was hooked up and how it works. He dialed in the automatic chlorine feeder and replumbed the system, removing the old waterfall and integrating it with the new variable-speed one I already had. He even spray-painted the pipes to match, which was a really nice finishing touch. He also took the time to integrate all of my new add-ons into my Pentair panel and set everything up with specific schedules so everything works together properly. He made sure I understood how everything was connected and how the different components work. The setup came out clean, professional, and exactly how I wanted it. This entire project exceeded my expectations. I'll continue to use Keoni and Nevergreen for my pool needs, as usual. Highly recommend!

My heart!!!!! This makes me so sad to leave this update. We used Nevergreen for nearly 4 years. We…read morehave loved them and their service. A few hiccups, but they were always dealt with in a respectful way and timely manner. We recently ended service with them only because we are trying to sell our home and we are trying to cut costs. We figured we could maintain the pool ourselves through the rest of the year. We called and were able to cancel our monthly service with them pretty easily. They were kind and helpful, but no information was given about the way they would leave the pool on their final service. Their departure, unfortunately, was disappointing and ended up costing us almost $400 to fix their mistake which actually defeated the entire purpose of trying to do this on our own to save money. I'm not sure if it's standard practice to leave everything with the pool completely OFF, but some notice and communication would have been nice. Everything was turned off. There was no power going into our pool. The filter, vacuum, pump, everything was turned off and in August heat this was a disaster for algae to grow. We didn't notice it until it was too late. I guess it grows quick in the heat because 2 separate trips to the pool store and $400 later we were able to get the pool back, but what a disappointment. I thought we had a week from the time Nevergreen serviced our pool until we needed to worry about it, but that was being under the impression that the filter, pump, vacuum etc was still running and keeping things clean. I do want to note that I really enjoyed our pool guy - I wish I remembered his name! Austin? He was super nice and helpful and when he learned we were cancelling he even took some time to show me a few things about the pool and equipment. Super helpful. I don't blame him. I don't imagine it would be his responsibility to communicate with me those details and he doesn't see me every week regardless. I am more upset with the back office and the lack of communication (no call or email explaining what to expect) when closing out an account and not going over the way things will end. Unless this is not common practice -- if everything should have been left on as it was, then I'm sorry to whoever services our pool lol I don't want to get him specifically in trouble, but this was a very costly mistake for us in an already difficult financial time. Pic for how the pool was left on his final cleaning.

I can't say enough great things about this pool company. every single week they are right on time…read moreand very speedy. we just got a new dog with very bad anxiety so I asked if a text ahead would be an option and they were so accommodating. I know this may seem like an easy request but It just eased my mind so much that we don't have to stress. they are always super responsive and kind. i'm so happy I found them , HIGHly recommend

They take care of our pool very meticulously and when we need something else they point us in the…read moreright direction

Cannot say enough good things about Good Vibes! They came…read moreto the rescue when my previous pool company let my pool turn green and wouldn't answer my calls or emails for help. Pool was taken care of next day, filters and all chemical errors and equipment issues fixed within two days! Great communication, a first month free and super friendly service!!! Highly recommend!

Don't use this company! Gino came out the first time to meet with me. He also tested my chemicals…read moreand added muriatic acid to my pool. I watched him pour the acid directly from the bottle into my pool without diluting it first. Then, he proceeded to go around the pool with the pool brush brushing and splashing the water up onto the pool concrete coping. He said this is needed to circulate the acid. I went outside a couple hours after he left. I saw something that looked like black marks on the concrete coping near where he poured the acid in. Upon further examination, I realized they were holes in the concrete. The acid pitted by pool coping. Now I need to see if someone who does concrete repair can fill in the holes so they don't get any larger.

Updating to a previous review: I really appreciate Ash and…read moreBrian as manager and owner respectively. They take the time to speak with their customers regarding their complaints which means a lot and they do full investigations into employees who may not be doing what is right by their customers or company. Kudos to them for continuing to satisfy customers. My pool looks great and the chemistry is always dialed in perfectly. They came on time when they said they would. Whoever my current pool tech is, has been doing a great job. The other big thing is that Ash picks up the phone immediately when you call. There is no back and forth.

Smith Pool Service has been doing weekly maintenance on our pool for the last few years, Jim is our…read morepool tech and is very responsive and great to work with. We recently had our pool replastered and we had Smith do the water balancing and chemical adjustments for the pool water, Jacob did the water treatment and got the pool ready to swim. I would highly recommend them!

Best pool cleaners we have ever had . We have owned several pools in our lifetime going through…read moreseveral pool cleaners . Since moving to EDH living here 4 years we have went through 3 almost 1 a year . Glad we finally found the right company who actually spends time at your property making sure it's done right sending pictures and if anything was added including showing the gate locked . Superior company definitely would recommend. Our cleaner Xavier is spectacular and very knowledgeable.

These guys are great, always on time and actually test the pool PH and keep it where it should be…read more Our pool has sparkled for the past two years. Definitely recommend them!!