First time doing business here. Gave them my suit coat and pants. The pants came back with six 4-6"…read morepermanent scratches on the pants. No idea what happened, but the pants are ruined. Besides that, they gave the pants two creases for some reason? Not that it matters at this point. I paid them $17 to destroy $80 pants.

They cleaned the oil off of my silk dress and cleaned my formal dress three times for me to get the…read morestains out. The front person was nice and helpful. I will be using them again.

I'm thrilled the new Tide Dry Cleaners opened near me! They're incredibly efficient, have a clean,…read morewell-lit & organized shop, they have my clothing cleaned and pressed quickly, and they even offer a drive thru service, which is fabulous when it's freezing cold outside & you don't want to leave your warm car to drop the clothing off. Highly recommend.

Friendly service every time. Great job with our clothes, sweaters, bedspreads etc…read more Highly recommend...

I had a creamy white peacoat that had a yellowing on the velvety collar. And then I spilled some…read moreblack beans on the sleeve. They were able to get both out and it looks lovely. I forget the price but it was under $20 or under, I want to say 12 though. I feel like it was worth the price, especially because I forgot about my coat for about 3 weeks after the pickup date and they kept it safely there.

Ya know, in all this craziness, sometimes a "good morning" with a smile makes a big difference. I…read moreappreciate the great customer service and as usual, a quality cleaning completed on time. Thank you for years of great service!

I come here to wash rugs. a drop off service for curtains.not disappointed. Use the app.read more

Washed our king size comforter here. Washers were clean, facility was clean. I needed help because…read moreit was my first time- a little confusing at first, but the employee was helpful.

Love Red Hangar! Always do a great job and done when they say it will be! Especially loved Cohen's…read morecustomer service. Very kind gentleman. Hate Tide Cleaners.

I would like to preface this review by saying that the front desk clerk I dealt with was an…read moreabsolute gem, and if they aren't being paid well they better get a raise. I brought in a Letterman's jacket to be cleaned on Jan. 2nd. I paid for it to be cleaned and was told it should be done sometime by the next day between 5-7. Excellent. As I was about to leave, I realized I had forgotten some important cards in the pocket, and went to collect them and was told that the previous time I was given was mistaken, and it might take up to a month. Okay, a little excessive it seems but I'm not in a massive rush so no big deal. I wait a few weeks until Jan 25th, figuring what the hell if the jacket is done then awesome, and if not then, oh well, they did say it might take up to a month after all. I get told that my jacket should be done by Jan 31st. Excellent, a set day that it should be done! I come back on Feb. 1st. A day after it's supposed to be done, and barely within the 1 month mark I had been given. I am informed that the day my jacket should be done is actually going to be Feb. 4th. Okay, no big deal, a little irritating but it's just barely outside the 1 month mark and at least I can come back in a few days and my jacket will be done... Right? You'd think so, but I went back Today, Feb. 6th, supposedly 2 days after the jacket is supposed to, once again, be DONE. I am given another day to come back, this time luckily it's tomorrow. By this point though, I'm not holding my breath. Even if my jacket is the cleanest, most pristine condition when I get it back, I don't think I'll be coming back here. The extreme turnaround time is, quite frankly, ridiculous and there has been no attempt by anyone in a managerial position or higher to make things right as of yet. I can understand having a long estimate in case something goes wrong, or there are some difficulties. I have thus far been very patient, but at this point I'm starting to wonder whether I'll get my jacket back in another month, or if it will take longer than even that. Continuously going back on or after the day I have been given, and constantly being given a new date that my jacket should be done by does not inspire confidence in this location as a business, let alone as a company I'm supposed to trust with laundering something where care needs to be taken.

Yesterday, I dropped off a bag of laundry that needed to be washed and pressed. The young man who…read morewas behind the counter, immediately greeted me and asked how he could help. I told him I had a BOGO coupon but wasn't sure how it would work. He politely informed me my coupon had expired however he shared that he could check to see if there were any others currently. He found an even better coupon that saved me more money. He was sincerely happy to help me! Excellent service along with the speedy turnaround time. This is my third time using them and each time has been exceptional.

Tide Cleaning of Saratoga Springs Lost My Boss's Clothes and Tried to Silence me via Legal…read moreIntimidation. In February, my boss, who lives out of town, entrusted me to have a custom made suit, from a high-end tailor in Portland, cleaned in between his visits to our Salt Lake office. I brought the suit to Tide Cleaners in Saratoga Springs, close to where I live. All seemed to go well until my boss came back into town and informed me that the pants which had been returned to us with the suit were not his pants. The cleaner had given us the wrong pants. We brought this to the attention of the manager and they told us that the pants had probably been given over to someone else and that they would check their security footage to see if they could identify where the pants had gone. Over weeks I heard nothing and was compelled to call in again and again. Finally, I accepted them at their word that when they knew more they would call me. A full quarter of the year passed by and I didn't hear anything from them. So i called in wanting to know about the location of the pants, or if they intended to reimburse my boss for his loss. I was informed that they were under new management and that the new manager did not know about the issue. A few days later, she said that she would call the old manager and continue the search. She called back a week later claiming that she could not search for the lost pants because we had never returned the pants they had mistakenly given us. I turned in the pants last night. This morning I got a phone call from the new manager. She claimed that the pants we had returned had never been in their system. She insinuated that we were trying to scam her. We had a heated exchange about her allegations. I told her that I had lived in very rough parts of Mexico (as a volunteer teaching children gardening skills). I made it clear that if necessary I am capable of being not a very nice person, and that unless she wanted to see that side of me, she needed to either locate the pants, or compensate my employer for his loss. The next thing I know, I'm receiving a call from the Saratoga Springs police department informing me that I have been banned from the location because the manager had (falsely) accused me of threatening her. At no point in our heated exchange did I ever threaten anyone. My criminal record is clean. I have no history of violence. My mean side consists of speaking to a higher manager, filing justifiably angry reviews, submitting a report to the better business bureau, picketing the location from nearby public space with signs warning potential customers/victims of this store, taking the owner and manager to small claims court and finally if necesary, filing a report with Get Gephardt. The manager knew that she was not threatened and that I had not personally threatened her or anyone else. This was perhaps that greatest failure I have ever witnessed in customer service. What kind of coward evades their responsibility to a client by issuing a false allegation to the local police department? You can ban me from your location, but you can't stop me from using all legal means necessary to ensure that my employer either receives his pants or is compensated for his loss. You will find the pants or you will pay to have them replaced by the same custom tailor in Portland who made them.

My best friend is getting married in Draper, so we brought almost 30 items and they were so quick…read moreand accommodating. I was able to call ahead and let them know we were coming, and they remembered us and were ready for us. They were so quick and the staff were so kind and attentive. If we lived here, this would be our go to!!!

I have been really impressed with this dry cleaner. They got ballpoint ink out of my silk pleated…read moreskirt, added an inch to the waistband of my skirt, and many other impeccable services. I also think their employees are very friendly and professional

We are reliable in laundry and dry cleaning of your beautiful dress, clothes and all other materialsread more