Had a move-in deep cleaning scheduled and got more like a light dusting/surface cleaning performed…read more Base price was $350 for a 2bd/2br condo and I still had to spend 4-5 hours deep cleaning afterward. I asked for special attention to the shelving in the closets only to find they were likely only dusted as the grime was still caked on. Self cleaning of the cabinetry after the clean resulted in the cleaning wipes looking black. The guy cleaning was friendly but ultimately not worth the money spent. EDIT: Since the business owner replied, cleaning looked good upon initial review and comment listed was sent minutes after the cleaner left. Kitchen grime wasn't noticed until moving in, and with respect to offering to come redo/reclean, that offer was not made, just a discount. I'll give an extra star out of fairness for that, but to me the pricing is still inconsistent with the quality

This is a warning I want to give to anyone who is thinking about hiring the company for their…read moreservices - don't provide your card information to them! I hired them to clean the common areas of our condo and provided our debt card info for payment as requested. The following days, there were dozens of fraudulent activities detected by my bank (someone used our card to make food purchases). They are the only vendor/party I have ever given our card information to. Again, this is a warning, not an acquisition. But I'll make sure to never use their service again.

I've used cleaners for Airbnbs and rental properties. I thought it was a simple ask especially for…read morea 1 bedroom / 1 bath apartment. We just needed a deep cleaning for a move-out including appliances and cabinets. Realtors and buyers had come through the apartment for showings. No one had remarked on the cleanliness of the place as a major issue. Even new kitchen counters had been recently installed, so we weren't expecting major issues other than a good scrubbing of appliances. Thinking everything was fine especially for a smaller space. I left the apartment for 2+ hours - hoping to come back to a clean place. Unfortunately, I couldn't discern a noticeable difference in cleanliness of the kitchen. I ask the cleaner what's been cleaned in the last three hours - opening cabinets and pointing to the dust. After three hours, I just asked for the cleaner to leave. Gia's explanation was that the apartment was "pretty dirty and not brand new so it's just difficult to get rid of everything for the first time cleaning". I couldn't see though that much had been cleaned. Even the brand new counters looked dirtier than before. I ended up just wiping down the counters and picking up a broom - sweeping to see that there was still dust on the floor. The cabinets still unopened and items hadn't even shifted. The appliances had visible crumbs and dirt streaks/smudges. Definitely disappointed after shelling out $160 even after asking them to leave. It was more of a hassle to deal with scheduling the cleaner, leaving the apartment / picking up cash, and still to clean the apartment. After they left, neither myself or husband could tell what was cleaned. I'm just going to have to go through the expense of hiring another cleaner.

I used Gia's cleaning for the first time today and it was a great experience. They arrived on…read moretime, cleaned well, and were efficient! The cleaner may have limited English fluency but this is not an issue given the hard work they put into the cleaning. I will definitely be using Gia's again!

We had two cleaners come by and they did a really detailed job, even though it had been a while…read moresince our last cleaning. They were efficient, hard-working, respectful, and got a lot done in a short amount of time. Dan from client service was great too. He made scheduling and billing really easy and kept me in the loop. I also appreciate that the company doesn't charge a fixed fee and will adjust the cost if the job takes longer or shorter. Overall, a smooth experience and I just confirmed my next appointment.

Lupe & Maria did remarkable and thorough work! It was wonderful to come home to a sparkling…read morelooks-clean feels-clean smells-clean home. Transparent pricing also appreciated :)

They canceled on us three different times. Usually on the day of cleaning. Not reliable at all.read more

I requested a "move in" cleaning for my son's apartment, which was to follow after some…read moreconstruction including walls and floors was done on the place. The crew showed up bright and early, had no issues with the lockbox, did a professional job cleaning the flat, and left the place spotless. My son was very happy with their results, and we highly recommend them.

Veronica and her team are wonderful! I have been using their services for several years now…read more Flexible, reliable and good communication.

We hired Maidswillclean for a move out deep clean of our house. They did an excellent job! They…read morewere very detailed in a house that we had never had professionally cleaned. Communication was great, too! I will be hiring them for future cleanings. Very pleased!

This service is extraordinary. Dependable, reasonable, thorough. Mila never lets us down and…read moreconsistently ensures that our space is cleaned -- to a meticulous degree. We have used her service for three years and value her professionalism, attention to detail and reliability..

Mila came out on July 10 as an introduction and to see what the job would entail. She seemed…read moreprofessional. Walked around, asked a bunch of questions, took some notes, video, and pictures. She said she would contact me shortly to set up a trial cleaning. She disappeared. I reached out a week later to see if she was interested in the job. No response. Why waste my time? Why take so many notes, pictures, and video if you don't plan on getting back to me? Do I need to worry about my home's security? First impressions are important, but easy to fake. She ended up not being professional. MY REPLY TO THE BUSINESS OWNERS RESPONSE: Your response is a lie. You never reached out to us again. I have uploaded an image of our conversation. Crickets from you after you came out.

Get clean is a very affordable app compared to other cleaning services in Chicago, and every…read morecleaner I have had has been excellent. They all stay the several hours, are friendly, thorough and efficient. They listen to my requests and truly take their time to get everything cleaned well

****Update in Response to the owner****LOL at the response from the owner. The first cleaner I had…read morehere chain smoked, made my house smell like cigarettes and did a bad job. I asked them to send someone else. I loved the second cleaner and had her for the longest time and she randomly stopped coming. They never even told me if they fired her or she left. I asked them to please not send anyone else besides her because she was the only one who did a good job. After a few times of her not showing up (they pretended she was just sick and kept sending other people) they had to fess up that she no longer worked there. Every person besides this one girl did horrible work. The company has so much turnover that I believe they also have bad working conditions. I think the owners pocket most of the money and pay their employees poorly which is why they cannot retain staff. I clearly wrote in the messages (screenshot attached below) that I cancelled service. They will do anything not to wrong their rights or help their customers. The cleaner literally admitted to me her vacuum was broken and the owner then claimed that was a lie and it worked fine. I then vacuumed myself with my own vacuum because I didn't want to leave my house so filthy after paying to have a poor job done. What pictures can I send if I already did YOUR job? You guys are a disgrace for a company LOL so go ahead and pretend that you cancelled me when you can see the text below showing I cancelled. Now I had to hire a new company which is very annoying but much better than dealing with the 2 rude owners of this place. Believe me-you can see all my reviews since I started using Yelp. It is very rare that I write a bad review and it is only with good reason. I would rather keep a cleaning company I have a multi year relationship with vs find someone new but they DO NOT care about keeping happy clients or employees. I feel bad for all the women cleaners who work here because they are underpaid and overworked. The ownership is AWFUL. Do yourself a favor and just find someone else. I have now hired Purific Cleaning Solutions and they are already 1000% times better at communicating than Get Clean. As soon as I use them I will write a review so you can see some other options. Get Clean is so rude and money hungry. Original Review: I am SO over this company. After 3 years I am finally cutting the cord. Anna and John are so unprofessional and do not care about customer service. All the workers are very sweet but they don't stay with the company due to the horrible management practices. I have been thinking about getting a new company for a while but it's been easier to just have them come biweekly. I had Ohla who was the BEST ever. She stopped working there and they didn't tell me until after sending someone to my house that I didn't know or approve. Today they sent someone new again and they didn't have a working vacuum. Mine was not charged so they couldn't even finish the job. I reached out to Anna and she said that they take care of their vacuums so it's not possible that the rug wasn't clean. I had to vacuum the house myself and asked them for a discount on my next service. She asked for photos and I said I already cleaned it myself when the cleaner left. I pay EXTRA to have them come with all the equipment and supplies. They just do what they want and do NOT care about customer service. Instead of calling me and trying to resolve Anna basically just said "okay cancel". After 3 years this is how you treat your customers? Okay I will make sure everyone in Chicago knows you guys have horrible business practices and treat your employees and customers like garbage. This is not the first time I have had issues with them but I have let a lot go. You guys should be ashamed of yourself. Don't even care enough to pick up the phone and talk to your customers just cancel and be rude via text. DO not use this company. It's not worth the headache even though they do have a few employees who do a good job. (Must have left due to the owners) When I have more time I will be adding more screenshots of rude texts I have received from them.

After a rocky start - the folks at Spotless went above and beyond to remedy the situation…read more I really appreciate the direct communication and the desire to set things right. I'm very happy with the outcome. Thank you Samat.

Very responsive--fast communication made it easy to book and I was able to get cleaners in within a…read morefew days. Cleaners were professional and did a very nice job.