READ BEFORE SCHEDULING APPOINTMENT!! MAJOR SCAM!! I purchased a Groupon with this company as I was moving into a new home and wanted to get the carpets cleaned before moving the furniture in. Groupon had 22 five-star reviews from verified purchasers and I felt good moving forward. I've used Groupon many times and never been let down. I sent an appointment request through the company's website - seemed easy enough. Fast forward 4-5 days and I had not heard back. I proceeded to call them, which took MANY attempts to reach a representative over the course of a week. They said they were booked for three weeks but I finally got an appointment. On the day of my appointment, they never showed up. We gave them the benefit of the doubt and waited all day. I called both phone numbers I had found online and they went straight to voicemail. I left several messages. It's now one week later and I've never heard back from them, so I just requested a refund through Groupon. Don't even waste your time or money. I'm convinced all the reviews were fake. read more

I scheduled an appointment to have my carpets cleaned during the week and on the day of the appointment the company was a no-call no-show. I made several phone calls and even made outreach through the website's messaging system and after 2 days I finally received a call back. The gentleman I spoke to was unaware that my appointment had not been fulfilled and was very apologetic and rescheduled me for that upcoming weekend. The day of the second appointment was a very different experience. I received a call from the driver that he was en route and would be at my home in approximately 30 minutes. When he arrived he surveyed the rooms and was very confident that he would be able to lift the heavy stains. He was able to clean both rooms in about an hour and a half, gave tips on how to treat stains immediately and packed up and was on his way. The whole experience was very affordable and easy the second time and I definitely used this company again. read more

I sent out the request for a quote and got a straight and fair answer right away. I booked it and they showed up exactly when they said they would, set up and got to work. Worked around my dog and managed to navigate my teen boys' rooms to reach all the carpet! Very fair, fast and professional. My carpet is absolutely perfect! I highly recommend them. read more

Never showed up after I had confirmed the day before. Called them for 2 hours straight no answer. Left messages and texts no response. Bogus company complete scam. read more

Incredibly responsive, affordable, and professional carpet cleaning service. Very personable and completed the service quickly and efficiently! Carpets looked great! We will definitely use this service again in the future! read more

Maybin was consistently responsive, worked with my limited availability, and informed me when he was en route prior to arriving right on time with a smile. His positivity and professionalism carried through the appointment, which left me with carpet that appears refreshed back to new. Thanks again! Highly recommend this business. read more

The Clean Crew - Despite providing pet care here, the carpet looks excellent - thank you! - Home Cleaning Near Me - American Canyon, California

They had an appointment scheduled to clean our carpets on a Saturday at 10 am and by 10:45 they had not arrived; so we tried to call several times and no answer. We were scheduled to move out of our apartment the next day. Would NOT ever recommend. You will be scammed. read more

I called Maybin and asked them to clean the carpets in my house in Novato that very day. They gave me a price over the phone and showed up on time. I was their last appointment of the day. They were clearly tired from a long days work. They never complained, were polite, did an EXCELLENT job and charged me what they originally said that they would. I could not have been more pleased. Thank you guys! read more

Thanks for doing this modest job on time and at a fair price. Will definitely use you again

The technician came to clean my dryer vent with no shoe coverings (he later got them from the truck) and an improperly worn mask. He asked me (I'm an 80 year old woman!) to help him with the task because he was too large to reach behind the dryer and turn off the water. It was too hard for me to do, so he shoved everything back into the space, off center, with my broom and mop behind the washer so I can't reach them, and left. The owner said he would send someone the following week and that was the last I heard from the company. I sent message after message and called but no response so not only is my dryer vent not cleaned, but my machines are off center and I can't reach my mop and broom. Wow!!! DO NOT HIRE THESE GUYS! Today when my handy man came to put the washer/dryer back properly he discovered the dryer hose had never been reconnected so when I ran the dryer it was vented into the air and lint went EVERYWHERE!!! read more