Patricia was very responsive when I initially requested a quote. The crew that came to my house…read morewere very nice. They were very efficient and did a great job. Highly recommend them.

No showed for first appointment and did not respond to repeated phone calls. I reached out…read morerepeatedly to confirm my appointment prior and received confirmation that we were on. For a service with a premium charge, I expected much more.

I hired this cleaning service to clean my residential property. They did a HORRIBLE job. None of…read morethe mirrors, glass was cleaned. None of the dressers, furniture, nightstands were dusted. Things were put everywhere with no rationalization. Please do not let these people in your home. There is no reason to hire a cleaning service only for them not to actually clean your house. You can't even tell someone came in here and cleaned anything. You don't smell any cleaning products, they did not replace any trashbags, no attention to detail. HORRIBLE. I NEVER given anyone a review like this before. I can't recall ever receiving a service like this before. I hope NO ONE goes through what I just did today.

great service all around. i was able to book the appointment with ease and they gave an arrival…read morewindow which they stuck to and did a fabulous cleaning job. paying my bill way easy and convenient. will definitely use them again.

They did arrive on time…read more Look at my other review. Be very careful when choosing this company. Now I know they are dishonest. On the same day I posted an accurate review. They had a relative / friend post a star review. Isn't this odd. Their friend location is in South Carolina. The company responded I had a 4 bedroom house, yet they only "cleaned" (loosely saying the word "cleaned") 2. They arrived a 1:30pm and 3:00pm on the dot. As they were walking out I said did you clean this vinyl floor, the owner said yes. I replied there is no way, this looks the same. He told the lady to go get the swifter, she came in and was doing a half job for less then 5 minutes. I told them that is ok. Furthermore, I should have known they were going to be shady. Before purchasing the Groupon deal I called them and ask when I purchase the deal how soon can you come. The owner said if you purchase through us directly then we can come tomorrow, if you go through groupon it would be a few weeks to a month. I should have went with Groupon at least I would have had some accountable. Actually, I will call Groupon to inform them how this company is undercutting them and being shady.

I need to get my house appraised for my refinance…read more I wanted to get a deep cleaning. I have 4 cats and a dog. Though I do my weekly cleaning I wanted something more thorough. I had never used a cleaning service before for my house. I did not know what expect. I put a request on Yelp and my request was submitted to 4 different cleaning service companies. Only 2 responded. I filled out the request at 4pm and got a response from this company immediately! They also were available to come next day, that's what I wanted. There was a guy and a girl who showed up ready to work. They took their time and did a GREAT job. A bit pricey so I could not afford s monthly cleaning but maybe once every 4 months. Kept me updated on arrival time. My first experience was good. I will use them again.

Very professional and very thorough with their provided services. Do not histate at all with…read morecontacting her as she is very responsive. Service received: deep cleaning for move in ready home.

This cleaning service is a SCAM. I contracted Kris (the Owner) and her team to conduct a deep clean…read moreof my 4BR, 3.5 BA in which she appeared confident and capable of doing. While her reviews on HomeAdvisor spoke volumes of her expertise, the services rendered to my home were less than acceptable and highly disappointing. I conducted a walk-through with Kris and discussed that I needed a deep cleaning to my kitchen floor, throughout the entire home, windows/blinds cleaned and dusted, curtains taken down, washed/dry and re-hung, cabinets cleaned out, stove and countertops, doors cleaned, vacuum carpet down to basement, bathrooms cleaned and MBR shower cleaned - IOW, clean the entire home. I would provide the laundry detergent for the curtains and she would provide the cleaning supplies and equipment to clean our home. She agreed and even suggested to me that she would ensure to also "scrub the doors where dust collects in the grooves where people don't pay attention to". I was ecstatic that she noticed things to further address that I didn't even consider. She asked if there were any cleaning products that I preferred or disliked and I informed her that I did not like Comet because it leaves a powdery residue behind. This was one of the products that she prefers to use and she convinced me that she would ensure my home would be explicitly cleaned without the residue, so I agreed to her using it for the services. She quoted the price of $520/$260 deposit upfront and the remainder after our walk-through post-clean inspection. I thought this was somewhat pricey in my but for the size of our home and due to us moving out, I was willing to pay her price, and proceeded to contract her services for 0900, the morning of 24Jun22. The evening prior to service date, Kris texted me to confirm the appointment for 0900 on the 24th of June and I acknowledged that my husband would be there to let her and her team inside the home. That morning, my husband texted me at 0859 to inquire as to the time of the appointment. They finally arrived at 0915 and my husband escorted them into the home. At 1:51pm, Kris texted me to let me know they were finishing up with the cleaning and for me to come and conduct the post clean walk-through and I informed her I would be there in 40 minutes. On arrival, I met Kris assisting with the clean up and she asked me to walk through to see if I was pleased with their services. I proceeded to the master bedroom and noted that the floorboards had not been cleaned, there was comet residue stains all over the tile in the shower, the door had not been mopped, the doors had not been dusted, nor the shower floor cleaned. Furthermore, they had just placed the curtains from the living room in the washing machine prior to my arrival. None of the other curtains were cleaned, nor the carpets throughout the home vacuumed. I pointed out these deficiencies to Kris and she sent her son to re-clean those areas and she said "It's not going to be perfect". I took her to the side and told her I did not hire her for perfection, I contracted her services to clean my home. At that point, I asked her and her team to leave as I was not about to waste more time and money for services that should have been rendered during the 5 hours they were in my home. Consumers, please be advised that Keen Queen Clean LLC is a SCAM. How she is being endorsed by Angi's list and HomeAdvisor is incredibly disheartening as these are reputable resources that promote QUALITY CLEANING SERVICES; however, KEEN QUEEN CLEAN LLC does NOT even measure to the BASIC standards of CLEANLINESS. I would NOT recommend their services to anyone!

Susy and her Employees cleaned my grandfather's house for awhile and did a great job. Always showed…read moreup and if for some reason she couldn't because of an emergency she would be very good at communicating that to me and always work out another time that worked well with me. Also, if i ever had a problem with anything, which was rare, she would be very good at listening to what it was and make sure that it was changed or fixed with no problem. My grandfather ended up moving so we had to discontinue Susy's Services unfortunately but I was in need of a cleaning service years later and remembered Susy. I gave her a call and she remembered me and was happy to come and help out. She came and did an excellent job and ended up doing more than asked her for the same price we agreed to. Highly recommend her services. She does excellent work and has great customer relations.

Susy has provided cleaning service to my home for several years and done excellent work. I find her…read morerates reasonable and her employees are excellent -quite professional, nice and get the job done in less that 3 hours. I especially appreciate having the consistency of the same 2 or 3 people coming each week while knowing Susy will send substitutes if the usual employees cannot make it. I have recommended Susy to friends and family and they are happy with her service as well.

Highly recommend Yesenia and her team!! Super responsive and pricing was good. We had a house deep…read morecleaning and carpet cleaning. All went well and would definitely do again in the future. They take all payment forms, even Venmo and Zelle. The women who came to clean were all very nice, meticulous and professional. Everyone wore masks and I felt safe. They were also good with my anxious cat and worked around him. My two-floor apartment was sparkling clean in under 3 hours. Thanks Yelp for recommending Lopez Housekeeping!!

We have used the services of Diversified Cleaning Services on numerous occasions. They are…read moreresponsive, on time and truly perform quality service. We Love them!

i was always skeptical about having someone besides myself clean my home, but I decided to treat…read moremyself and get my whole house cleane. a friend of mine recommended Diversified. long story shor. I love this company. Earlene was so nice and professional will be using them again

~Note for my memory; potentially useful for you…read more Dependent on the team assigned to the job of course, but did an amazing job. Three hours work, quoted for $200, but after evaluated, cost $260 due to significant grease buildup in the kitchen and oven, in particular. The scheduled for the next day from the day I called. Arrived on time. Restored the place after three years of tenants that didn't clean often.

Greatest value for the money! They are quick n good! They are reliable and courteous. I definitely…read morerecommend them!