Wow - I called at the very last second and they were so nice, so through and cleaned my entire…read moreplace for my move out day. HIGHLH recommend them - would totally use them again. Great customer service and amazing deep clean!

I booked a two-hour hourly cleaning service with a very short and specific list of tasks: clean all…read morebaseboards, dust throughout the house, clean the oven, wipe window sills, clean glass doors, and sweep/mop all three levels including the stairs. My home is generally well-kept, so this was meant to be a focused deep clean on a few areas. Around the 1 hour 15 minute mark, I was contacted and told they would need an additional hour, which I found surprising given there were two cleaners and the task list was minimal. When I arrived back at the house at the two-hour mark (after they said they were finished), I immediately noticed the kitchen floor didn't look clean. I asked them to go back over it, but even after that, I saw multiple areas that were missed. Corners of baseboards still had visible debris, and some baseboards looked like they hadn't been touched at all. There was pink residue left around the sink drain, the showerhead wasn't cleaned, and there was long hair left in the shower, bathrooms, and on the floors -- which isn't mine. The windows had streaks, and overall it seemed like many areas were quickly wiped down rather than cleaned thoroughly. For such a small list of tasks, I expected better attention to detail and thoroughness. Unfortunately, the work felt rushed and incomplete, and I will not be booking this service again.

Let me start off by saying ... this review is long overdue. I have been using Angela and her team's…read moreservice for about two months (biweekly service) and the work / customer service is top notch! The first appointment was a comprehensive cleaning from top to bottom. My house is four floors (including basement) and no spot went untouched. The house smelled amazing, floors shiny, and dust removed from every corner. Let's be honest...most cleaning companies do amazing the first visit - that's how they "hook" you, right? So, I waited a couple visits before I truly assessed the performance of Stellar Cleaning of MD. After two months, the service has remained impeccable. The team is very flexible and professional.

If you don't want to read the whole thing, here's a summary: Great job in hard to clean areas, not…read moresuper impressive or professional, and I don't feel it was worth the money I spent.I have a 3 bedroom 1/2 bath townhouse. It's 2200 sq feet; and paid $480 for two people to work for 6-7 hours (ended up being 6 hours). So here's the story: I originally had a quote in December for $480.I cleaned, decluttered, and wiped down the tops of dressers.I had another walk through completed, because the initial quote was only good for 2 weeks and it had been a month since the original quote.The day of service, I had a walk through completed hoping that it would be less, because I had cleaned and it looked more organized - it was actually quoted as more! I COULDN'T BELIEVE IT.So after speaking with the Angie, she gave me a discount. The cleaners came in and started working.I had to leave for a meeting, but I was asked to look over what had already been done. Everything looked good except for the blinds. I opened a blind and dust came flying out.When approached about the dust, I was told "all the dust isn't going to come off at once" (which the manager also stated after I complained to her about it).I left, came home and found many things wrong (see attached list due to characters max, I attached and not listed). Other issues not on the list: -clean surface area (except for door frames) -beautiful job on cleaning the bathrooms, kitchen, and in general good job of cleaning, dusting, and mopping. -both my and my guest bedroom beds made, which I asked them not to and I had dust and dirt when I uncovered the comforter. I feel like if you're going to make my bed, the least you could do was run the sheets out or wipe them down. They also took clothing that was on my bed, and put in my laundry basket (when it was not dirty). -They left trash liners in all trash cans, which they did not have liners originally because I like to conserve the environment and try not to use plastic unless needed -the pillows on my couches were cleaned, and put back incorrectly. -I asked them to get off one sticker on the floor in the living room and 2 in the basement, only one was removed. Michelle said it would be no problem. -trash bags were left out on my patio. Which 1) is not where you found the trash bag I had already started; and 2) I probably wouldn't have seen for months. I was told the reason they were out on the patio was "because they were was no outdoor trash can to throw them in". To which I asked, don't you take them and throw them in a dumpster? And I was told no, they don't do that. She told me she doesn't take out the trash, she just bags it and puts in an outdoor can, but since I didn't have an outdoor can - she put it on my patio. -my ceiling fans are still dusty (noticed after asked them to come back) -In addition the above, my lights were left on and my TV was unplugged. Little things like trashcans, nick knacks, items that were on my bed, and others were not placed back where they were found. I e-mailed the Angie because it was 830pm and asked her to call me tomorrow.She insisted we talk today, so at 9pm I had a conversation about my grievances.She professionally handled the situation and had the ladies come out the next day and complete my grievances at no additional charge.The ladies came back and were defensive and abrasive with me.The Angie asked me to write down a list for the ladies to use as a checklist.Michelle told me "she didn't know nothing about a list.Angie never said anything about a list, she told me to redo the blinds, the bathroom, the stickers, the door frames - if she wanted me to do something else, she can call me."So I called Angie and told her, Michelle came up later and asked what else needed to be done. She asked me to look at the job she did mumbling something under her breath like "this is why I don't like leaving jobs before people get to look at it".I looked and everything was completed.I walked through the house, I asked her a question about some residue to which she stated "I'm going to have to have Angie come out cuz I dusted that area twice now and there's still problems".Out of all the doors in my home, one still needed to be dusted. I ran my fingers and dust came flying down.Michelle responded "I don't where this dust is coming from. I cleaned it". According to Angie and these reviews on Yelp! these kind of concerns don't happen frequently, so I'm not sure what happened, but honestly I feel like if I had the time and effort to clean I could have done this job. But I don't! Which is why I hired someone! In addition, I was told that before and after pictures of my house were taken I asked for the before and after pictures that were told were taken. Angie told me that Michelle deleted them and they were only sent to her. Somehow I can't get them? She stated that there's a waiver I would need to sign before they used the pictures.

While I had a positive experience with Dominique and Her company a few months ago, lately the…read morecompany has very unresponsive and it takes repeated emails and calls to get an answer. I have had appointments that were cancelled at the last minute due to extenuating circumstances - which I understand that were then rescheduled and cancelled without any notice. The cleaners just didn't show up and I haven't been able to get in touch with anyone. While I understand emergencies arise, a basic out of office auto reply or voicemail could help. Unfortunately this is the last time I will ever use or refer anyone to swept away and I warn others to stay away.

After years of service, we are calling it quits. The cleaning service was okay, but the owner…read moreDominique is incredibly unresponsive, cancelling at the last minute or showing up late without any advanced notice on multiple occasions...and Dominique is never short on excuses: 1) Staff shortages 2) I didn't receive your email 3) I didn't receive your call or voicemail 4) (Multiple) car accidents 5) Hospitalization 6) etc. and so on... The company voicemail box is continuously full, takes days to respond (if ever). Messages left on cell seem to go into a black hole. Same goes for email. Buyer beware it's just not worth it.

Render Humble Cleaning company has been serving our 3 bedroom home since October 2017. They have…read morebeen more than amazing!! Prompt arrival (always on time and ready to work!); thorough job (never in a rush to finish); trusting (we usually run errands while they work); great people!! Not only have they done an amazing job with cleaning our home , but they have organized our living room area and master bedroom closet as well!!! My husband and I can now find items in our walk in closet ( now that we can actually walk in it) , and know where everything is. We will definitely continue using Render Humble Cleaning services and have recommended them to our family and friends. They too have been pleased with their services and have recommended them as well!! Thank you Render Humble for making my life easier

These so called close Maids are scammers.I have not used them in over two years yet they will take…read moremoney from my debit card and I have to fight for a refund.Be careful check your account, they are not trustworthy.

Personally, I'm not the type to use a maid service of any kind. However when I was visiting the DC…read morearea at one time in my life, I needed help cleaning my establishment. Maids DC was recommended to me by a friend of mine, who had previously used the service before. With the quick and very friendly community service, I definitely have no complaints whatsoever. The job was done in such an efficient manner, and I had nothing to worry during the entire process. Whenever you need some sort of cleaning service, this company is without a doubt, the way to go. Five stars from me.

I usually don't use cleaning services because I can sometimes be picky about the way I want things…read morecleaned, but Maids DC proved my doubts wrong. Not long after helping a close friend move into the DC area, we decided to try booking a cleaner through the Maids DC website. The cleaner came right on time, took note of all our detailed instructions and was super efficient, friendly and thorough. The cleaner dusted, swept, vacuumed all the hard to reach places like behind the radiator, under the sofa and along the kitchen wall next to the refrigerator. My friend was so happy that she decided to book with Maids DC on a monthly basis. Highly recommended!

I have been using Pilar cleaning services for over 6 years now. I had an apartment in DC which…read morethey cleaned and then brought a 3 level townhouse in Southern Maryland which Pilar team now cleans. When I first brought my home it was a foreclosure and had been sitting for months! Pilar team came in and completely restored the shine in my home and revealed its true potential. Pilar has great customer service and frequently checks in for cleaning services. Pilar cleaning team goes the above an beyond for their customers with personalized touches of folding napkins, toilet paper and bath towels similar to hotel services. Pilar cleaning team have organized my countertops, office and cleaned my refrigerator for no additional cost. Most important, Pilar team is trustworthy, effective and fast. In the COVID era, Pilar team sanitize their cleaning tools before visiting the next person home. However feel free to ask them to use your own personal cleaning products if you so choose. Please consider Pilar cleaning team for your next home or office cleaning, they are sure to make your space sparkle.

I wanted to provide an updated review based on our recent experiences…read more We've worked with Pilar, who handles all of the communication, while different members of her team come to do the cleaning. One challenge is that it isn't always the same cleaners, and the quality has been inconsistent. Some visits have been great, while others have fallen short, which has been frustrating. The biggest issue, however, has been scheduling. I want to extend grace because cleaning homes is physically demanding work, and I understand that delays can happen. That said, the arrival times have consistently been several hours later than the scheduled window. If you decide to use Pilar's service, I'd recommend planning for the cleaners to arrive three or more hours after the time you're given. While we've had some positive experiences, the inconsistency in both the cleaning quality and scheduling has made it difficult to rely on the service.

Mayra and her team did a beautiful job in our home. I have pretty high standards when it comes to…read morecleaning and they met them all. The team was fast, respectful and did exactly what was discussed for the price in the initial quote.

First time going to this location. I picked my clothes up and they were nicely pressed but there…read morewas a smell to them that was absolutely horrible. The smell was not there before and the sad thing is, they were brand new dresses that I bought for an event (one was a backup) that I took there mainly because I needed them pressed to get hard wrinkles out but since it all cost the same, I went ahead and had them cleaned as well. Now I'm unable to wear either dress because of the smell. I don't have time to take them somewhere else to be reclined. The smell is almost like wet clothes that have been sitting in the washer for a week, very musty. I'm going to have to buy a another dress to wear

Great service. Blue shore helped us to prepare our apartment for sale showing after we moved out…read more Thank you team