Always excellent care at this location. We also go to the location in Fleming Island, but this…read moreoffice is cozy and intimate. The customer service is outstanding and they use software for easy and efficient check-in and payment prior to your visit so you don't have to bring cash or cards with you. However, you can pay at the desk in person. They give you options. The follow-up appointments are set right after your visit so you can plan ahead. And the doctors are great here. We see Dr. Dupree and Dr. Javier at this location and both are exceptional at what they do. Great staff and friendly, fast service!Highly recommend this office for all of your eye health needs.

MY THREE STARS IS FOR THE STAFF OF THIS OFFICE-THEY ARE TOP NOTCH:…read moreI've really searched within my soul before considering this review. After the last 3 appointments with Dr Islam, I strongly believe my review is warranted. I have been seeing Dr Islam for just over a year and a half. After just having being diagnosed with my eye condition, I started my appts with this Dr. After the first eye drop Rx not being completely successful, she suggested an eye drop that could possibly change my eye color dark. I asked if there were alternative drops that wouldn't do this......there was. Why, would the first one be suggested then?? Why? So, it's been a few series of visits, and each one has its own story but EACH AND EVERY appointment she mentions laser surgery. WHY, if my eye drops are working, would I consider having laser eye surgery?? To go down from 2 eye drops rx's to one?? That is not enough reason & there is no guarantee that the laser surgery would work, as in the case of my very dear friend. When I ask questions, she has a smile but her responses are incredibly smug. She throws me off with her smugness, because she does it with a smile, but she is absolutely smug, and condescending, with her replies. I'm really losing my confidence with her. This is the condensed version, but she has no problems setting up frequent & follow up appointments when a problem has resolved. I advised that I cannot come every week, but I will call if I have a continued problem, due to co-pays. The Dr, I'm sure did not even realize she LITERALLY shrugged her shoulders when I said that. Like, that is not her concern (high co pays). Well, I saved myself another copay by letting her know that if I have any additional issues, I will make an appointment. Did I really need to go back every week for an entire month? I have to leave from my appointments feeling like there is a piece missing to this puzzle. I'm sure I will never get the entire picture, but I will try 1 more appointment and see if I can start to have renewed confidence in this Dr. If not, I will change Dr's or change facilities. I need to feel confident with whom is providing me treatment. Right now, it's really slim.

I called in to schedule and was able to get an appointment within a week. The front staff was very…read morenice, the nurse was super helpful and Dr Bullock was quick and knowledgeable. I was scheduled for surgery the following week at the Fleming Island office that went well.

Wow! First visit to Clay Eye and I am thoroughly impressed. From the desk staff to the Doctor I…read morereceived nothing short of professionalism, courtesy, and kindness! C.M. Harris, MD was a pleasure to meet and such a kind, knowledgeable Dr. Very nice office in Middleburg and the accept both medicare and Tricare For Life for all you military retirees out there!

Yesterday I had my LASIK surgery with great success. I was very impressed with the whole team: DD…read moreis a great professional who explained each step while I was going through. Terri received me in the morning and prep me in a very comfortable manner. Dr. Chokshi is a real pro with great domain of his matter and possess a very keen ability to explain concepts to non-medical people. This is the best group around for a reason. I'd recommend this center for all your LASIK needs.

I just had both eyes done by Dr. Maida and his incredible staff, and it was 5 stars from the…read moreinitial free consult through post op care. This place is very professional. The staff is experienced and knowledgeable and do a tremendous job with everything. I felt very safe trusting my eyes to this team. While maybe not as cheap as some other Lasik spots, I'd rather pay a little extra to have one of the most reputable in the business do my eyes. This is something for life, and something I use 18 hours a day. The treatment itself is pain free and quick, and within 24 hours I was better than 20/20 in both eyes and still can't believe it. I would recommend Dr. Maida to anyone.

Doctor was great . The support staff could use some coaching . Constantly had to follow up with…read morewhat I needed

not sure if an optomitrist did my exam or an assistant since Dr came in at the end to go over it…read more I paid alot more for a yearly exam there than any other eye dr. Still trying to figure out why. Prescription for glasses was not good. cannot wear them, have towear my old ones. Only guaranteed for 45 days. I was out town for a while so my time is up. am unable to wear my new glasses. I found staff to be a little curt. Wont be going back to them

I have been a patient for over 15 years and my 2 daughters, always excellent service. Had an eye…read moreappointment yesterday, new people, new doctor, all were excellent in their service to me. The young lady that I dealt with on my lens prescription was very informative and gave excellent customer service. The cashier was awesome, very friendly and was chatting with us, very informative also. She checked us out and we left . We went to lunch and I went to look at my invoice and I notices it did not show my vision insurance copays. I called back to the office and spoke with a nice man, named Darrin. He got my info, looked up my account and said they did not have my insurance info in their system, he got what he needed and said he would get with the optical department. I got a call this morning, he told me everything had been entered and yes, I was due a refund and he could credit my card right then if I could give him some info. He ran the card while I was on the phone with him, told me how much everything was and this $$ was my refund back to my card. He apologized for the office's error. I just want to tell the whole office staff and to Darren , Thank You for your Prompt service of correcting this error. This kind of customer service is why I keep coming back to Orange Park Eye Center. Sherry Reinhardt

Ridiculously invasive request for personal information. I went to the Orange Park Eye Center to…read morelook for frames. The lady at the front desk asked me for my name and phone number to "put me on the schedule." I told her that I was just looking and did not want an appointment. She pressed me further and told me that they wanted to know who is in the building, which seemed odd. So, I gave her my name and phone number. Then, she asked for my birthday. I'm more or less flabbergasted at this point, since the business is located in Orange Park, not Beverly Hills. I told her to just put down 1/1/2020. Another staff member came out to request my birthday because they want to know who is in the building. Good grief, do they have a lot of thefts in that area? I have never had anyone ask for my personal details in order to look at eyeglasses frames.

My first visit to Dr Jason Miles, I was not impressed. He told me I have cataracts, which I already…read moreknew, and he wanted to do surgery to remove them and I told him no because I don't have any issues with them and you can only see them when the Drs look at the back of the eye. The visit was well over 2 hours. While I was waiting I notice a testing room with a window and it was dark and 2 young ladies were in there talking they were there about 10 mins and got up & left. One of the girls came back to the waiting area I was in and called me back. The front desk staff were very friendly, nice & willing to help. The building was very odd shaped which made it difficult to find the front door. I've decided to find another eye specialist.

I can't recommend this location enough. It's just Ben remodeled and the staff is fast and…read moreefficient. Highly recommend Dr. Guier for your eyeglass and contact lens prescriptions. He is very thorough!

Yesterday I had a bit of an eye emergency. I've been dealing with a stye since last week and it got…read moreworse over the weekend (it grossed me out). My eye was swollen, my vision started to become blurry, and it was uncomfortable. I called Atlantic Eye Institute to see if they could fit me in for a same day appointment. I was NOT holding out hope, but when I called I was pleasantly surprised they had something open that afternoon. When I arrived I filled out virtual paperwork, and then waited in the lobby until my name was called. I can't remember the nurse I had, but she was pleasant, asked a bunch of questions regarding the state of my eye, did some observations, and then walked me to an open room. Dr. Diaz came in happy as a clam. Greeted me with a nurse. I told her I was sorry that my eye looked disgusting and she smiled and said these are interesting to us. So that made me feel somewhat better. After looking at my eye, she decided to drain the stye, due to the size, the discomfort I was having. It didn't hurt, she prescribed me a steroid antibiotic cream, and made me a follow up appointment and I was on my way. I was happy and grateful they could fit me in on the same day, because I was miserable before I came in.

Optical department definitely needs a remake on customer service…read more I dropped off an old frame to get fitted with new lenses in good condition only to be called back letting me know they broke my frame and I would have to pay for a new frame (their error but I paid the price) ? I called management - they promised I would receive a call back from the manager in optical - I've yet to receive a call or my refund that I paid! And to put the cherry on top of my experience - when collecting my new glasses - I was told they were upfront in the reception area. Normally when you get new frames - the optical technician checks to see if the glasses fit properly but they refused to do and I am appalled at this since I paid for a new frame! And all this because I called to make a complaint that I had to pay for a new frame when I left my old frame in good condition. Atlantic eye institute do better with your optical customer service!!! I was expecting a call back from optical which I never did receive! I was expecting my refund on a frame that I had to pay for which no mention was made of. And most certainly was expecting when picking up my new frame that a fitting would have been taken care of and see how the glasses fit but instead they were left at reception - absolutely appalling!

I've had two appointments here. The first was to get a new prescription. And it was the usual…read moreappointment. They were on time, did the usual tests and I saw the doctor within minutes. She said she wanted me to return for another test. Whole thing took about 30 minutes more or less what I'm used to. So we arrived today at our appointment time. It was 30 minutes to be seen for the first tests, one for my peripheral vision. Then they tested my eye pressure and vision and sent me back to the waiting room to see the optometrist. And I'm still waiting. It's been 35 minutes. By the time I see the optometrist it will have been a two hour appointment which, I can most certainly say, is the longest appointment I've ever had at an optometrist in 62 years of wearing glasses. And I'm still not sure why I'm here. I'd understand if I had some kind of eye disease or process that requires extensive testing. But this? As I said I'm still not sure why I am here. So once I'm seen it's the last time I'll come here. Don't get me wrong. The staff are nice and professional. But this is a ridiculous wait for an ordinary appointment. You'd think I was at the ER.

Everyone at this office is friendly and welcoming. Dr. Guier is awesome. The new technology to fix…read moreyour vision following cataract surgery is amazing. I'm seeing better than ever

I came here to see if I was eligible to have lasik done again on my right eye for distance. I had…read moreit originally done 1997; I loved it and was disappointed to learn ones eyes could lose some of its distance or up close vision. DD Jewell, LPN who did my exam was so professional and thorough I couldn't have been more pleased! She also said I may just want to wear a distance contact instead of eye surgery again then gave me a contact (with the stuff) to take hone and try! Florida Eye Custom Vision which has lots of offices and specialized doctors, is really great!

I strongly advise others to reconsider using this office. Communication has been frustrating from…read morethe start -- staff members come across as dismissive, and I often had to repeat myself multiple times during phone calls just to be understood. I underwent two separate exams, yet my prescription still does not feel accurate. Despite that, they require multiple follow-up visits throughout the year. Unfortunately, after experiencing several unexpected personal hardships that required me to reschedule appointments, I was later informed that I would be charged $400 because I was supposedly outside of their "annual window." There was no flexibility, compassion, or willingness to work with me given the circumstances. The entire experience felt more focused on billing than patient care. I would not recommend this office to others.