I came here to see if I was eligible to have lasik done again on my right eye for distance. I had…read moreit originally done 1997; I loved it and was disappointed to learn ones eyes could lose some of its distance or up close vision. DD Jewell, LPN who did my exam was so professional and thorough I couldn't have been more pleased! She also said I may just want to wear a distance contact instead of eye surgery again then gave me a contact (with the stuff) to take hone and try! Florida Eye Custom Vision which has lots of offices and specialized doctors, is really great!

I strongly advise others to reconsider using this office. Communication has been frustrating from…read morethe start -- staff members come across as dismissive, and I often had to repeat myself multiple times during phone calls just to be understood. I underwent two separate exams, yet my prescription still does not feel accurate. Despite that, they require multiple follow-up visits throughout the year. Unfortunately, after experiencing several unexpected personal hardships that required me to reschedule appointments, I was later informed that I would be charged $400 because I was supposedly outside of their "annual window." There was no flexibility, compassion, or willingness to work with me given the circumstances. The entire experience felt more focused on billing than patient care. I would not recommend this office to others.

I made my appointment for April 2020 but since the pandemic happened I was unable to get in at that…read moretime. I appreciate the lengths this facility went through to make sure I knew in advance that my appointment had to be cancelled and to reschedule me for May in hopes they would be open then. I also love that they use every modality possible to get in touch with their patients. I had phone calls, texts, even emails come to me to make sure I was well aware of what was going on with their work flow and that I had not been forgotten about. I also love their online check in option. They just texted me a link and I was able to check in that way. So simple! I appreciate how they efficiently worked and worked around the COVID19 issues. Having us drive up to check in, wait in our car, and they called us when it was time to enter the building. The inside is so nice, although I didn't see too much of it, as I came in through a side door and was immediately escorted to my exam room. My room was beautiful though. And it wasn't freezing cold in there which I appreciated as well. I felt comfortable through the whole thing. The staff was all wonderful. Very weet and answered all of my questions. I never felt like a question was dumb to them. They were always happy to reexplain things I wasn't quite sure of. This place was recommended to me by one of my patients and I just wanted to pass along my recommendation as well! Love this place!

Called on Monday afternoon to schedule a papsmear & they happened to have an appointment the next…read moremorning, so I scheduled it. Woke up to my dog puking and pooping blood all over the house, and an emergency vet appointment was needed. There was no way I could make a 9am appointment and called to reschedule. Was told that I would be charged $50 for not giving 24 hours' notice. I hadn't even had the appointment for 24 hours, so that is a ridiculous statement. They said I am being charged because I canceled another appointment in 2022....2 years ago. I really enjoyed Dr. Porter, but not this practice. I understand that people are flaky and don't show up for appointments. However, there is also something called common courtesy for those of us who are legitimately dealing with a crisis. I've got a $250 vet bill from yesterday and now another bill for nothing. Update: I received a phone call that the fee was being waived, and the woman even asked how my dog was. Someone also responded to my review, saying they would waive the fee. However, I have now received a 2nd bill for a "no show fee" of $50. And the kicker is there isn't even a phone number for me to contact someone. It is literally 000-000-0000. WOW!

5 stars because of Dr. Wilkes! She has been my OBGYN for years. I always recommend her to other…read morewomen looking for a OB/GYN. She's attentive, knowledgeable, informative, professional and kind. Most importantly, she listens and she cares. I appreciate that she addresses my concerns and follows ups. I trust Dr. Wilkes with my healthcare. She wants the best for her patients and it shows. The office itself? Mehhh... scheduling is a pain. The staff is good. Dr. Wilkes is the reason I stay. Dr. Wilkes at SRB OBGYN is a great doctor!

This establishment murdered my daughter. They refused to give my wife an ultrasound the last three…read moremonths of her pregnancy and is absolutely the reason my daughter is now deceased. DO NOT COME HERE! Dr. Brock nonchalantly allowed it to happen and we are yet to receive an apology.

I am thankful I found Dr Susan Prater-Kudlats in my search…read morefor a nearby dentist. Her small office uses state of the art techniques and equipment. Dr Prater-Kudlats calm and non hurried approach calms any dentist anxiety you may feel right away. Her staff is very personable and very friendly. I highly recommend her and staff

This office (Lisa) provides the worst customer service. Will never go back. i am a loyal customer…read morebut when their treatment of customers is second rated service it's best i go elsewhere. My last dentist i went to for over 25 years but moved here to Fl. very disappointed.

My husband talked me into coming here(an hour away) because I was looking for a new dentist. My…read moreexperience with Dr. Sanders and his team has thus far been impressive. The facility is nice, clean, quite pretty, and Christian music played in the background. Every person there, including the receptionist, made me feel as welcomed as possible. I felt important, and like they truly wanted me there. Being military, I've been to dentists across the country over the past 20+ years, none have been as kind and personable as this crew. They made an effort to get to know me and even joke around with me. They even remembered my husband's visit when I mentioned him. I've never felt so seen and pampered in a dentist office before. When it came to my teeth, I knew a lot of work needed to be done. So far, my out of pocket costs have been be approximately 70 percent less than Aspen tried to charge me. That being said, there was some kind of misunderstanding that almost made me call and cancel my next appt and find a new dentist. It was related to insurance coverage, which by the way, they are in network with United Concordia. With the extra work I needed, my insurance doesn't cover very much, so I was left paying a lot out of pocket(still much less than Aspen). I had a large filling from a molar crumble and turn back into a cavity, so they insisted on using porcelain for durability. Porcelain is very expensive and my insurance doesn't cover it, so that's where the confusion was. I was left wondering if they were in network because I'd never paid more than 30 dollars for a filling in my life. I didn't know there were different types of fillings, as I'm not a dentist. If I were to improve something about this office, I would have them send home an estimated and itemized list of service costs so that the client can have it in hand to review and organize financials prior to the next visit. From stepping foot inside for the first time, until I left, the team continuously checked to see how I was doing, made me feel as comfortable as possible, offered me a spirit-free cocktail, coffee, water, etc. They were gentle with my teeth, informative, answered every question I had thoroughly. The Dr. walked me up to reception after and made sure I was ok before leaving. I even received a hand written note in the mail with a small token of appreciation. I truly feel like Dr. Sanders and his team care about their patients. I do recommend their services to others and I'll be passing along their info to our military group.

I tried this place because it was closer than my original dentist I've been seeing every six…read moremonths. When I visited, they told me I had fifteen cavities. I was shocked. With that, they came up with a treatment plan, spent time calling my insurance and scheduling the next four appointments to treat. I was there over an hour and didn't get my teeth cleaned for my semi annual cleaning. Instead they wanted to do a $350 gum treatment - which I did agree to do and had done that day. At first, I blamed myself for not flossing enough, aging, maybe the medication I had taken over the last year. I also thought, maybe this dentist has better technology and can see my cavities. But I had some family and friends encourage me to get a second opinion - which I did and confirmed I didn't have fifteen cavities but only one. I hate to feel like I was taken advantage of in this situation, but I just don't know any other way to explain what happened here.

Ive had a great experience, not once but twice now. I originally had PT with Direct Orthopedic…read moreafter my rotator cuff repair a couple years ago. Recently I had a fall and fractured my arm. After 5 surgeries I am finally home and working with DOT to get full use of my arm back. Madison in the front office was very easy to talk to and she knew exactly what to say to put me at ease and know what to expect each step of the way. The physical therapists have been amazing and even able to come to me in my home when I haven't been able to get to the clinic. From start to finish I've had a great experience and would highly recommend DOT for help with recovering from surgery, injury and to prevent falls like I have.

Incredible staff with great communication! Rachel and Madison at the front desk are so welcoming…read more Rachel sends out helpful reminder texts for appointments. The business is clean and well lit. I especially like the DOT app that helps with at home pt. I have had 12 sessions with Dr. Sydney and I can't recommend her enough. My lower back and hip feel so much better and my core is getting stronger every week! The personalized sessions of pt are the best I've had in Jacksonville. I highly recommend Direct Orthopedic Therapy.

I had a wonderful experience visiting. I was able to get in right away. The staff was extremely…read morefriendly and informative. Dr Tiller asked good questions to see what exactly I was wanting done. There where no high pressure sales or hidden fees and prices where reasonable. The spa offers a large variety of services and even hormone replacement therapy. I highly recommend this office .

First time at this Med Spa after seeing multiple Facebook ads for services. Great customer service…read morein person and through text. However you ask for communication they will follow through. I requested text and that's exactly what I received. Very welcoming and informative. With Tyra I felt like I was talking to a friend during my visit. Not pushy to try different things nor do they keep you waiting forever to receive service. Check them out for your self care needs.

Dr. Basile is an absolute artist! I have received countless compliments on how incredible my…read moreresults look--especially my incision and belly button. People are genuinely shocked at how natural and flawless everything looks. You'd never know I had surgery unless I told you! After a terrible experience with another surgeon in town, I was hesitant to trust anyone again. But after meeting Dr. Basile and his team--and doing consultations with almost every top-rated surgeon in Jacksonville--I knew I had finally found the one. There was just something different about Dr. Basile. His attention to detail, the warmth and professionalism of his staff, and the way they made me feel like more than just another patient completely set them apart. Dr. Basile was truly my knight in shining armor. He not only fixed what another surgeon messed up, but he exceeded every expectation I had. I feel more confident and happy in my body than I ever have before--and I owe that to him. If you're considering plastic surgery, stop your search now and go see Dr. Basile. Trust me--you will not regret it!

Dr. Basil is a very nice Young aesthetically pleasing Dr. My only regret is I chose him for my…read moreblessed breast reduction not realizing how little experience he had on women over 60. Now, I hide my breast that suffered multiple scarring infections and now are too little shrivel pockets of flesh I hide from everybody. I have to search out thickly padded bras just to have a little bit of a profile and clothes. My journey was a nightmare, and he always blames my body. Even finding out, I had a right breast full of silicone due to an apparently cut implant I had to have him removed after I was hospitalized with an infection. He never mentioned that the implant had come out with a tear or that he accidentally cut it during the removal. Maybe that was the reason for the serious an extended infections I suffer. I'll never get that time back and I miss my large if saggy warm and cuddly breasts that I gave up in hopes of having rest that I could wear a sundress in. I'm sure he does a great job on young women. I remember stopping into his new beaches office, which was quite a step up from when I met him. I think that was the year. He was the plastic surgeon of the jaguars. I ran into a woman about five years younger than me that was there because she had a tummy, tuck makeover, and the staples whatever was used to close. The incision got terribly infected, and she was going through multiple treatments in hospitalization. But she loved him. Everyone loves him. Just remember, ladies don't let any doctor blame your body because they don't factor in the risks and listen to your description of your experiences prior to the surgery. His PA jewel knew that I had thrown down some red flags that Dr. Basil totally ignored. Women are not cookie-cutter dolls. We are all individual. I need to be treated with the upmost care and respect and you need to listen to what we tell you. I'm sure he's learned a lot by now. I will always wish him and his beautiful family, happiness, and success. But my regret is a bucket overflowing.