I have been going to Clay Eye for years and they are the very best ! They are careful, comprehensive and caring. I am at the age when eye care is at the very top of my list of priorities. Every Doctor and assistant I have met has been someone that I can say is the very top in my experience ! read more

My experience with Clay Eye Physicians & Surgeons was great. [[HIGHLIGHT]]From the receptionist who was very helpful and courteous to Dr. Sorrentino who performed surgery on both my eyes.[[ENDHIGHLIGHT]] All of my follow visits were informative and note my vision is 20/20 with no problems whatsoever. I highly recommend Clay Eye as your one stop shop for cataract surgery. read more

I had a great experience. I was sent here by Dr Bullock to perform an in office procedure on my eye. I went to the surgery center first and and was told I needed to be on the other side. [[HIGHLIGHT]]The front desk led me through the back way to get me to where I needed to be. The front desk was super nice.[[ENDHIGHLIGHT]] I was checked in, the nurse called me back and numbed my eye and Dr Bullock did the procedure. It was quick and easy. I left with a prescription that I picked up at the local Walmart. Highly recommend. read more

[[HIGHLIGHT]]I been going to Clay Eye in Fleming Island for years and by far best experience ever had[[ENDHIGHLIGHT]] . [[HIGHLIGHT]]every one there is courteous and helpful.[[ENDHIGHLIGHT]] I have macular hole in one eye on which went to another surgeon for years . This year switched to Clay eye Dr Sarrentino was very helpful and explained it better than anyone over the years ever did . Extremely helpful and will never change from him . read more

[[HIGHLIGHT]]How do medical offices manage to find the people most devoid of personality and full of bad attitudes to answer their phones?[[ENDHIGHLIGHT]] I went to the Emergency Room last night for a vitreous hemorrhage. The ER doctor referred me to Dr Downer, advising me to let them know I was in the ER and I needed to be seen by him today. [[HIGHLIGHT]]The person answering the phone was unconcerned with that and went straight to who my insurance was with and then told me she wouldn't schedule me without a referral.[[ENDHIGHLIGHT]] I'm retired Air Force, have excellent health insurance, and can get a referral easily from the Naval hospital nearby. [[HIGHLIGHT]]Instead of scheduling me while I worked the referral part, she refused to do anything and wouldn't listen.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She was curt, argumentative, and unfriendly to an almost hostile degree.[[ENDHIGHLIGHT]] I will go downtown Jacksonville before I go to this place which was right down the street. I'm thinking doctor offices like this have more business than they need, and clearly that's all their patients are- just another person to make money on. [[HIGHLIGHT]]There is zero concern to be helpful for patients at this location.[[ENDHIGHLIGHT]] Incidentally, my referral came through while I wrote this review and I'm now calling an eye surgeon who has a staff that is less abrasive. read more

This place is terrible and way over priced. We were billed afterwards for charges that we already paid when we were in the office. [[HIGHLIGHT]]Very rude when you call to get them to fix erroneous charges.[[ENDHIGHLIGHT]] I would not recommend this establishment to anyone. They deserve 0 stars. read more

I had an appointment with Dr R Pecaro at Clay Eye in Fleming Island Florida today to clean up my lense with a laser. After going to his other office in Orange Park 2 times for testing. No one told me the 2nd eye would cost $400 because it would be preformed in a surgery center. The 1st eye would cost no out of pocket . He didn't like that I said that so he basically threw me out without preforming the procedure. He mortified me. He was very unprofessional!! I am a 78 year old woman and I had to drive home with the use of one eye. This man is a horrible person that should not be perfmorning surgeries on seniors or anyone for that matter!! He is heartless! [[HIGHLIGHT]]Stay away from this office. The only thing they care about is how much money they make! The patient doesn't matter.[[ENDHIGHLIGHT]] What ever happened to the oath doctors take? Aren't they supposed to take care of all people? read more

Pros: The actual doctor (Dr. Green) was a pleasure to talk to. He answered my questions and was patient. The facilities are also very nice. Cons: The assistant to the doctor wasn't interested in answering questions and neither was the frames sales person. They dilated my eyes and expected me to read fine print when presented with purchasing options for frames/lenses, couldn't offer frames/lenses for less than $250 (with insurance) and tried to charge me for panoramic pictures that I did not have taken. I took my prescription, went to Walmart, and found Ray Bans and lenses for under $100 with my insurance. read more

The doctors are wonderful. However, [[HIGHLIGHT]]That lady who answers the phone is HORRIBLE.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I've called 6 different times and she keeps transferring me and nobody will answer.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I left a message, well over 24 hours ago.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I keep telling her. Then she will say, "what do you need?" I tell her and she quickly says to hold on and transfers me before I can say anything else[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]I leave messages. I keep calling back and requesting not to be transferred and she abruptly does it again[[ENDHIGHLIGHT]]. [[HIGHLIGHT]]There is no direct number to call.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]This woman is terrible at her job. I think her name may be Cindy, but not certain. I don't want to falsely accuse.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She has NO customer service skills and has no intention to be helpful. What a nasty woman.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]She makes Clay Eye Physicians really look bad. I've been coming here for 37 years and never been treated like this.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]We all know that she could call the office and let them know that a patient has been trying to reach them.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I suppose I'll have to show up at the location.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I am going to follow-up on a formal complaint of this woman's inappropriate behavior.[[ENDHIGHLIGHT]] read more

Granted that this was our first visit to Clay Eye, but I was impressed. They seemed very well-organized and despite my husband's need for lengthy eye tests, the staff was patient and kind. It's a brand new facility and everything is state-of-the-art. Several doctors work here and at their other facilities, and some are experts in various areas. We needed one specializing in geriatric eye care--they had two on staff. We have to return in six weeks so maybe I'll be add to more info and pics. read more

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I was so hesitant for many years to get Lasiks. Since 3rd grade, I had worn Coke bottles for glasses. The Summer b4 high school I got soft contacts and wore them til 4 months ago! Jeesh, I could and should kick myself in the butt! In Dec of 2018, I finally bit the bullet and got the procedure done. What a world of difference! I actually cried when I sat up from the Lasiks table and instantly could see (was a bit foggy at first). The next day I could see perfectly! No pain. No recovery time. A bit of irritance for a few hours is all I experienced besides pure happiness. I adore Dr. Donovan, my Lasiks specialist. He is kind, soft-spoken, thorough, direct, friendly, professional, and exceptionally-skilled! I would recommend him to EVERYONE! The staff at all the Clay Eye Physician offices are wonderful, too! read more

Clay Eye Physicians & Surgeons - eye glasses area near waiting lounge - Ophthalmologists Near Me - Fleming Island, Florida

[[HIGHLIGHT]]Simply for the rude lady who answers the phone.[[ENDHIGHLIGHT]] I get it, probably hears the same thing every day hundreds of times a day (which is her job), but [[HIGHLIGHT]]if she allowed me to finish my sentence before rudely cutting me off she would've transferred me to the write department.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Went ahead and went through the text option because she's useless.[[ENDHIGHLIGHT]] read more

Dr Pecoraro did my cataracts Feb 2021 I woke up during the procedure & had to have my 1eye redone 2yrs later and now Fleming Island Anesthesis has sent me a bill 3 YEARS later!!!! Not happy with Clay eye or their ANESTHESIOLOGIST!!! And get this I bitched & they gave me 20% off 3years later!! read more

10+ months of still dealing w a corrective care contacts and glasses. Dr. Harris was the best educated, with the best clinical understanding of patients with other systemic pathology that was sound and not textbook optometry. -0 months, 4 appts ... an awful experience at the tech dept.... Was my end. Mayo here I come. Some patients require more than a 15 min rapid fire eye exam ... take into consideration patients have other pathology that effect the eyes, and address them as so. This is not a cookie cutter profession. . read more

Great doctors and staff, always friendly and professional. Dr. Dupree has helped me tremendously with an ongoing eye issue. They also did my cataract surgery and everything went great. I even started using them for my yearly optometry visit. Wouldn't go anywhere else! read more

I have been going to Clay Eye for over 20 years and have had excellent care. I have had cataract surgery with Dr. Levine, Eye lid surgery with Dr. Donovan, and routine bi-annual exams with Dr. Harris. The staff is professional and friendly and I've never had a lengthy wait time. I wouldn't go anywhere else for my eye care. read more

I woke up with something stuck in my eye, luckily I was able to get a morning appointment the same day! The whole team was awesome! The eye doctor helped me in matter of minutes. Whatever was in my eye scratched it up, so I got an contact bandage (yes that's a thing) I'll be back in a few days for a check up! read more

The eye doctor we saw was very good however we waited two hours to see her. Very disorganized. Almost as if the practice has gotten to big and they can't keep up. read more

They are fantastic doctors. Be prepared to wait for over an hour to see the doctor. The guy who went before us only needed to check a contact lens fitting. Over an hour and a half wait for him. A recheck for conjunctivitis took over an hours. read more

They do seem to know what they're doing, and most of the staff is fairy friendly! Some of the younger ladies are somewhat short, but everyone has bad days. However, there seems to be only one doctor in the entire facility on any given day, making the wait times very, very long. They seem disorganized and like their practice has become too large for them to manage. There were 5 people at the front desk, 1 working and 4 just chatting. Make sure you have your schedule clear for the day before coming in, as it will take upwards of an hour for you to be seen by the doctor. read more

beautiful state of the art facilites. employees were super attentive and kind. very professional. doctor was a young guy super professional and came across very knowledgeable. went there today and must say money was very well invested with great people. read more

I'm very happy to written down the first review for this office, that way I can help others who's looking for at least a good services and professionalism from the Doctor and this Office. Ok, from Dr. Green I felt that he doenst have much patience and he's not helpful eaither. You as patient you should know what you are suposed to do, otherwise the "Dr" who studie for years can't tell you. That's where I was, asked for a Dr orientation, but he seems to me not that helpful plus her staff was very rude from the way she's acting together with him. Well, they put something in my eyes that I couldn't see for about 3 hours and I was waiting inside my car until I felt OK to drive, took me 1 hour to get there and 1 hour to come back, the staff wasn't helpful at all by the end of the appointment. They just turn to me and said: you are to go :-) Also the ladie before over the phone after I asked if I should bring someone, she said, I wouldn't needed. Don't believe, bring someone just in case, you never know if you are going to find another Doctor or office like that or worst. I also recommend you always check on line about the reviews from the Dr that you go, that way you have less chances to be disappointed. Try other place. read more

I drove 45 minutes to the San Jose office on a tuesday with my 3 year old son to be told that the "pediatric" doctor is only there in Thursday's. The employee behind the desk said "I don't know what to tell you." I would have loved for her to start with: I'm so sorry for your inconvenience!! It was our first time there. We will not be returning. read more

If I could give zero stars, I wouldn't think twice about it. Got referred to this office to help out with a infection. Get there fill out paper work, getting anxious to see what they could do for me. Doctor comes in or that's what he claims to be, looks at my eye, scans my eye, tells me everything looks good. About the infection, your going to have see someone else for that. I told him I got referred here by another doctor because y'all do that kind of work here. His response, no you need to go and see a surgical specialist. So I see someone else to schedule an appointment. Next opening is a month and a half away. At this point, I might as well do my own surgical procedure at the house. All in all, it was a waste of time and money. Do some research about the places you get referred to and do yourself a favor to not go to this place. read more

I went here because I needed glasses. I was mocked for not knowing the difference between progressive and no line bifocals. Then in the customer service area the girls we rude and condescending. It was unbelievable. I am a consumer and the looks- fake smiles. I will never go back. If I am spending $500 I expect quality, and for the service workers to put the customer first and not gossip or be low class. read more