1. Clay Eye

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Jacksonville, FL

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Clay Eye

2.4 (14 reviews)
Open • 8:00 am - 5:00 pm

Services - Clay Eye

Eye surgery

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3 months ago

Doctor was great . The support staff could use some coaching . Constantly had to follow up with what I needed

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6 months ago

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1 month ago

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3 months ago

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7 months ago

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3 years ago

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4 years ago

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4 years ago

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5 years ago

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12 years ago

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4 years ago

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9 years ago

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7 years ago

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McAuliffe, Kevin

McAuliffe, Kevin

3.7(3 reviews)
2.9 mi•Arrowhead, Southside

This is my first review. I WOULD have been a new patient. The day before my appointment, the…read moreoffice indicated they double booked my appointment and could I come in earlier. I indicated I would try. The next day I called the office to get the exact address (for map quest). Their system was automated and informed me a I would receive a text with the address to the phone number I was calling. At that time, I copy/paste that address into maps. On my way to the appointment, the office called asking if I was coming to my appointment. I indicated I was in the car and on my way. Upon arrival to the text address, I realized the text from the Dr's office was incorrect. The Dr. office had sent me to the incorrect address. I called the office and that is when the receptionist told me they needed to reschedule (I still had 11 minutes to make my appointment). Needless to say, this office has the the poorest customer service, horrible communication and based on my experience had no concern for my time (only the Dr. had to go to lunch.......almost a direct quote). I admit I was heated in my talk with the receptionist. As I had wasted 30 minutes driving to get to my appointment. I would not recommend this office to anyone who values their time as much as I do.

Yesterday, I suddenly developed a black circle that was floating around in my right eye. Needless…read moreto say, I was nervous and worried what was happening as it came on so quickly. I called Dr. McAuliffe's office and explained my problem. In what seemed like no time, Dr. M. called me back. He was kind enough to let me come to the office right away and be examined. I am so grateful to have Dr. McAuliffe as my opthalmologist. He's professional, wonderfully competent, kind and always brings a smile to my face. Thank you to Dr. M. and his staff.

America's Best Contacts & Eyeglasses

America's Best Contacts & Eyeglasses

3.2(44 reviews)
1.3 mi•Southside
•$

My husband and I were able to schedule back to back appointments online. We had a great experience…read moreat this location yesterday. We were greeted and helped by several friendly staff members all throughout our visit. We got several touch points letting us know what to expect next. We had barely any wait time. Our optometrist was friendly and knowledgeable. She took plenty of time for both of us, and answered all of our questions without appearing rushed. She offered to give us contacts samples before writing our prescriptions, to make sure we get the brands that we will be happy with. The man who helped us at the end was very friendly, and also took plenty of time to help us understand our contacts orders and the Eyecare Club membership details. Thank you to everyone who helped us!

I'm literally shaking as I write this because of how rude and disrespectful most of the staff is…read morethere. My son checked in for his 5:30 appointment at 5:32 on 5/7/2026. My son happened to be reporting for college football the next day- we were not aware he was leaving so early until 2 days prior. Cassie welcomed us and assured us my son would be seen. We discussed the situation and she was excited for him and said they will take care of him. 10-15 minutes later: enter Jerry or Jeremy - through the front door (whatever he is deciding to call himself today). He came into the store at approximately 5:40. He told my son the dr. was unable to see him as they were 'legally bound' to make sure the optometrist can leave by 6:00 pm, that he came in too late and someone came in earlier and they decided to see him instead. My son called me and told me a man came in from break and the situation at hand. When I called to speak to Jerry/Jeremy he kept laughing at me, saying he wasn't on break. Found it hysterical. Said my son was too late and they couldn't do anything because of the binding agreement with the optometrist. I said I hope that the conversation was being recorded and he laughed and said he did too. Being that my husband and I were at Wal-Mart (very close to the store - grabbing dorm room items), my husband heard him laughing at me and went over to the store. Jerry/Jeremy was unable to provide proof of their 'legal' obligation and smelled profusely of certain substances. I go in for the manager's direct line and all of a sudden Jerry/Jeremy says the optometrist CAN see him, but at this point I'm beyond livid all while trying to wrap my head around get my freshman off to college with 2 days notice. We leave. We ask for the general manager's number, Jerry/Jeremy gladly passes it on (almost as if he knows nothing will become of it). When I call, the 'direct line' was the store's number and Jerry/Jeremy answered. He said, "oops, I guess he lists this as his number." I asked for Brian Captio to return my call, I still haven't heard from him. I call today to speak to him- but of course he's in a 'meeting' and 'unavailable.'

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America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses
America's Best Contacts & Eyeglasses

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Clay Eye - opthamalogists - Updated October 2026

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