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Maida W Jerry, MD

5.0 (3 reviews)

Services - Maida W Jerry, MD

Eye surgery

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McAuliffe, Kevin M MD PA

McAuliffe, Kevin M MD PA

3.7(3 reviews)
3.1 mi•Southside

This is my first review. I WOULD have been a new patient. The day before my appointment, the…read moreoffice indicated they double booked my appointment and could I come in earlier. I indicated I would try. The next day I called the office to get the exact address (for map quest). Their system was automated and informed me a I would receive a text with the address to the phone number I was calling. At that time, I copy/paste that address into maps. On my way to the appointment, the office called asking if I was coming to my appointment. I indicated I was in the car and on my way. Upon arrival to the text address, I realized the text from the Dr's office was incorrect. The Dr. office had sent me to the incorrect address. I called the office and that is when the receptionist told me they needed to reschedule (I still had 11 minutes to make my appointment). Needless to say, this office has the the poorest customer service, horrible communication and based on my experience had no concern for my time (only the Dr. had to go to lunch.......almost a direct quote). I admit I was heated in my talk with the receptionist. As I had wasted 30 minutes driving to get to my appointment. I would not recommend this office to anyone who values their time as much as I do.

Yesterday, I suddenly developed a black circle that was floating around in my right eye. Needless…read moreto say, I was nervous and worried what was happening as it came on so quickly. I called Dr. McAuliffe's office and explained my problem. In what seemed like no time, Dr. M. called me back. He was kind enough to let me come to the office right away and be examined. I am so grateful to have Dr. McAuliffe as my opthalmologist. He's professional, wonderfully competent, kind and always brings a smile to my face. Thank you to Dr. M. and his staff.

Clay Eye Physicians & Surgeons

Clay Eye Physicians & Surgeons

2.7(23 reviews)
6.1 mi

I been going to Clay Eye in Fleming Island for years and by far best experience ever had …read more every one there is courteous and helpful. I have macular hole in one eye on which went to another surgeon for years . This year switched to Clay eye Dr Sarrentino was very helpful and explained it better than anyone over the years ever did . Extremely helpful and will never change from him .

How do medical offices manage to find the people most devoid of personality and full of bad…read moreattitudes to answer their phones? I went to the Emergency Room last night for a vitreous hemorrhage. The ER doctor referred me to Dr Downer, advising me to let them know I was in the ER and I needed to be seen by him today. The person answering the phone was unconcerned with that and went straight to who my insurance was with and then told me she wouldn't schedule me without a referral. I'm retired Air Force, have excellent health insurance, and can get a referral easily from the Naval hospital nearby. Instead of scheduling me while I worked the referral part, she refused to do anything and wouldn't listen. She was curt, argumentative, and unfriendly to an almost hostile degree. I will go downtown Jacksonville before I go to this place which was right down the street. I'm thinking doctor offices like this have more business than they need, and clearly that's all their patients are- just another person to make money on. There is zero concern to be helpful for patients at this location. Incidentally, my referral came through while I wrote this review and I'm now calling an eye surgeon who has a staff that is less abrasive.

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Clay Eye Physicians & Surgeons
Clay Eye Physicians & Surgeons
Clay Eye Physicians & Surgeons - And THIS is *nothing to worry about*   nearly 3 weeks of agony.

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And THIS is *nothing to worry about* nearly 3 weeks of agony.

Maida W Jerry, MD - opthamalogists - Updated May 2026

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