Yesterday I had a bit of an eye emergency. I've been dealing with a stye since last week and it got…read moreworse over the weekend (it grossed me out). My eye was swollen, my vision started to become blurry, and it was uncomfortable. I called Atlantic Eye Institute to see if they could fit me in for a same day appointment. I was NOT holding out hope, but when I called I was pleasantly surprised they had something open that afternoon. When I arrived I filled out virtual paperwork, and then waited in the lobby until my name was called. I can't remember the nurse I had, but she was pleasant, asked a bunch of questions regarding the state of my eye, did some observations, and then walked me to an open room. Dr. Diaz came in happy as a clam. Greeted me with a nurse. I told her I was sorry that my eye looked disgusting and she smiled and said these are interesting to us. So that made me feel somewhat better. After looking at my eye, she decided to drain the stye, due to the size, the discomfort I was having. It didn't hurt, she prescribed me a steroid antibiotic cream, and made me a follow up appointment and I was on my way. I was happy and grateful they could fit me in on the same day, because I was miserable before I came in.

I had to have PRK surgery to correct a prior Vivity lens surgery I had performed at another…read moredoctor's office. Dr. Diaz and her team, especially Andrea, were very informative and detailed. Unfortunately, the outcome of the procedure has not resulted in the benefits I had hoped for.

Dr.Krepley is highly skilled and knowledgeable. She is a cornea related specialist. Entire staff…read moreand doctors are extremely thorough and excellent diagnosis and proper protocol for my eyes has been a God send.

Great doctor office the whole team works nicely together and the are practicing very safe Covid…read moreconditions

Dr Scott did a wonderful job in taking care of my vision issues. I'm taking some new medications…read morefor some lung issues, and those medications may have an effect on my eyes. During the consultation, I found her professional and credible in the way she will be handling my care. I truly respect and appreciate the service provided on my initial visit, and I trust the ongoing care. Her staff was excellent throughout both with care / testing, and their kindness. Overall, five star experience.

Palm Valley Eye Care is fantastic. I highly recommend! Dr Scott is caring and patient and the staff…read moreis wonderful.

Very pleased with the doctors and staff. They have doctors for routine visits and specialists for…read moreout of the ordinary issues and surgery. Always a very pleasant greeting from Edwin.

Love the history of this practice. I applied for a position on indeed. The manager Nicole messaged…read moreme about setting up an interview and I replied back. But never heard back for about 2 weeks. Then Summer replied to set up a phone call interview, no time frame for the phone interview was scheduled. I gave her my availability for her to pick a day and time she would like to do the phone interview she called me and I missed the call. I immediately called her back and was sent to her voicemail. The next day I messaged her on indeed stating I returned her call and let her a message, no answer for several days. So I came into the office to introduce myself since there was a bit of back and forth and waiting for a reply. I waiting 30 mins before Summer came to speak with me. Now for the interesting part..... I'll tell you. I have never in my life had such an unprofessional interview in my life!!! First of all Summer didn't introduce herself. I was told to come into her office and sit, no eye contact or anything she looked over my resume. And asked about why I left a previous employer and stated I have been to a lot of eye practices, stating that when she sees an applicant that has been to that many offices she assumes that they are a "the problem." I corrected her stating that several of the eye doctors offices were internships from when I was in College for my A.S degree as an Ophthalmic Technician at FSCJ. I informed her that I only worked at 2 Doctors offices and the latest one merged with another practice. Then the interview made a weird turn of her cussing at me and talking about how she does not tolerate drama, and went over the attendance policy. Her words "if you do not have PTO you cannot take off." " I don't tolerate the petty shit. I had taken a long time to get the office to have a certain culture and I'm not going to ruin that on someone like that." She even called her own manager a "bitch" which was super unprofessional. And talked about how her current manager above her doesn't do much and how she has so many responsibilities in her position. Summer also asked me about a former employee I worked with at my former employers office wanting to know why they were terminated and if he's a good employee. Again very unprofessional. And the interview is pertaining to myself not someone else! I felt like I was being scolded by my mother. I have never been cussed out and scolded in an interview or accused to being a job hopper or a problem! I understand every office has an attendance policy and what is not tolerated. But to be scolded and cussed at as if I did something wrong. Yeah no thanks! I've meet many of Coastal visions previous employees that left because of management, and I can see exactly why! Not the kind of place I would want to work at or my friends or family go to.

The Dre At the Business are great. However as the Buisness has grown so has the wait time. I…read morerecently had an appointment and waited an hour and thirty minutes to see the Dr for 5 min. I think the Drs are great but the office manager needs to work on streamlining appointments and Patient experience

The Dr.'s here are great but pack a lunch because the wait is unbelievable! They really need to…read morestreamline their process, try to copy other eye specialist offices who are also Very busy but get their patients out in a timely manner.

At the last minute, the office informed me that my Medicare insurance would not be honored for my…read moresoon upcoming cataract replacement surgery. It was scheduled for October 29th 2024. They called me September 18, 2024, DESPITE TAKING MY INSURANCE FOR OVER A YEAR AND HAVING TAKING ALL THE REQUIRED EXAMINATIONS AND EYE TESTS 1 MONTH PRIOR TO SEEING DR BARNHORST FIR A CATARACT EXAM AND RECOMMENDATION. It turns out the office wasn't taking the insurance fir many months and they failed to notify me. There was no apology, offer to use a different insurance or a call from Dr Barnhorst himself to potentially inform me, as my doctor, that a delay or reschedule until I could switch my insurance after the start of the next year would or would not degrade my cataract further. I wasted time and effort to go ahead with the surgery, including setting up friends schedules to accompany me to and from the procedure itself, time to see my primary as required by Dr Barnhorst as a pre requisite to undergoing the procedure, AND arranging my finances to pay thousands of dollars for Lazer and other non covered services. In my opinion, this was all on them, they offered no upfront apology about the whole ordeal amd blew me off with a master of fact call from their billing department! MYY RECOMMENDATION IS AVOID THIS DOCTOR ALTOGETHER. HES UNRELIABLE AND DOESNT KEEP HIS OBLIGATIONS. DONT WASTE YOUR TIME AND YOUR EYESITE!!

Schedule an appointment for me without my knowledge at 10:30 prior to a same day appointment that I…read morehad schedule at 1:30. I'm not going to sit at your practice for 2 plus hours waiting for the appointment that I scheduled. Called to determine what the 10:30 appointment was as it appeared to be an error was put on hold for 10 minutes and then was hung up on. If this is how you run your practice I have no interest in having my eyes operated on here. There was no apology for any of the mistakes just a response of ok--unacceptable.

My husband had a retina detachment. Our regular eye practice saw us and immediately sent us to Dr…read more Sullivan, who did a procedure that evening. We were very satisfied with Dr. Sullivan, Dr. Agee and the staff at both St. Augustine and Jacksonville. The second detachment came a week later and, again, Dr. Sullivan scheduled the surgery right away and made sure my husband was doing well. No one likes to wait, but waiting for the best is not bad at all. Every person has a special job and they do those jobs very efficiently. We cannot say enough for these good folks. I sometimes wonder when they sleep though.

Dr. Vassallo is a very professional Dr.I highly recommend the Vassallo Eye Institute and the entire…read morestaff made me feel comfortable. Thank you

From the owner: Florida Eye Specialists is North Florida's largest multi-specialty eye practice, proudly serving…read morepatients across 15 locations from Jacksonville to Fernandina Beach, St. Augustine, and Palm Coast. With over 50 years of combined experience and over 75,000 successful cataract surgeries performed, our award-winning team has been recognized as Best of Bold City Best for 9 consecutive years. We offer advanced treatments for cataracts, glaucoma, dry eye, macular degeneration, LASIK, oculoplastics, and cosmetics. As pioneers in laser-assisted cataract surgery and the first to introduce Light Adjustable Lens technology to the region, we are committed to delivering innovative, precise eye care for optimal visual outcomes.

I recently had a field vision test at the WGV office. it was performed by an excellent technician…read morenamed Sabrina. This review focuses on my experience with this test and Sabrina. I get very nervous when I take medical tests of any kind. I was particularly nervous about this test as it was a retake of a prior test that showed a possible issue. But during that test, I had trouble focusing correctly to ensure valid results and had to start over several times. After discussing upfront my anxiety, Sabrina immediately calmed me by showing empathy and a desire to help me thru it. She explained to me how the test works technically and made me comfortable by adjusting the chair and machinery. She also patiently eased my concerns over "flunking" due to being a poor test taker as this test requires you to look straight ahead at a light and press a button whenever you see a light pop up elsewhere on the screen. She assured me we could take a break if I need to. Bottom line, Sabrina patiently and kindly built a sense of trust and caring that in turn relaxed me. I got thru the test for both eyes without any issues meaning I did not have to retake the test to get valid results for my doctor's review. Many thanks to Sabrina for her kindness and for her ability and willingness to take the time to listen and recognize my anxiety and adjust accordingly. She is an excellent technician as well as one who possesses great interpersonal skills which was very much appreciated and is a valuable commodity especially in the medical field! Overall, the eye center of St Augustine is great and I love that they have a satellite office in WGV. I have been going for many years and I really like Dr Nelligan as well. I will see him in a few days to review my results and for my routine eye exam.

lynda pontello in the billing office of the eye center of st. augustine is so very professional,…read morecompassionate, efficient, and extremely helpful!!!! lynda is quite an asset to this business!!!!

I just had both eyes done by Dr. Maida and his incredible staff, and it was 5 stars from the…read moreinitial free consult through post op care. This place is very professional. The staff is experienced and knowledgeable and do a tremendous job with everything. I felt very safe trusting my eyes to this team. While maybe not as cheap as some other Lasik spots, I'd rather pay a little extra to have one of the most reputable in the business do my eyes. This is something for life, and something I use 18 hours a day. The treatment itself is pain free and quick, and within 24 hours I was better than 20/20 in both eyes and still can't believe it. I would recommend Dr. Maida to anyone.

Yesterday I had my LASIK surgery with great success. I was very impressed with the whole team: DD…read moreis a great professional who explained each step while I was going through. Terri received me in the morning and prep me in a very comfortable manner. Dr. Chokshi is a real pro with great domain of his matter and possess a very keen ability to explain concepts to non-medical people. This is the best group around for a reason. I'd recommend this center for all your LASIK needs.