1. Florida Eye Custom Vision

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    St Johns, FL

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    Florida Eye Custom Vision

    4.0 (4 reviews)
    Closed • 8:00 am - 5:00 pm

    Services - Florida Eye Custom Vision

    Laser vision correction

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    Atlantic Eye Institute - St. Augustine

    Atlantic Eye Institute - St. Augustine

    3.6(54 reviews)
    2.5 mi

    Yesterday I had a bit of an eye emergency. I've been dealing with a stye since last week and it got…read moreworse over the weekend (it grossed me out). My eye was swollen, my vision started to become blurry, and it was uncomfortable. I called Atlantic Eye Institute to see if they could fit me in for a same day appointment. I was NOT holding out hope, but when I called I was pleasantly surprised they had something open that afternoon. When I arrived I filled out virtual paperwork, and then waited in the lobby until my name was called. I can't remember the nurse I had, but she was pleasant, asked a bunch of questions regarding the state of my eye, did some observations, and then walked me to an open room. Dr. Diaz came in happy as a clam. Greeted me with a nurse. I told her I was sorry that my eye looked disgusting and she smiled and said these are interesting to us. So that made me feel somewhat better. After looking at my eye, she decided to drain the stye, due to the size, the discomfort I was having. It didn't hurt, she prescribed me a steroid antibiotic cream, and made me a follow up appointment and I was on my way. I was happy and grateful they could fit me in on the same day, because I was miserable before I came in.

    Optical department definitely needs a remake on customer service…read more I dropped off an old frame to get fitted with new lenses in good condition only to be called back letting me know they broke my frame and I would have to pay for a new frame (their error but I paid the price) ? I called management - they promised I would receive a call back from the manager in optical - I've yet to receive a call or my refund that I paid! And to put the cherry on top of my experience - when collecting my new glasses - I was told they were upfront in the reception area. Normally when you get new frames - the optical technician checks to see if the glasses fit properly but they refused to do and I am appalled at this since I paid for a new frame! And all this because I called to make a complaint that I had to pay for a new frame when I left my old frame in good condition. Atlantic eye institute do better with your optical customer service!!! I was expecting a call back from optical which I never did receive! I was expecting my refund on a frame that I had to pay for which no mention was made of. And most certainly was expecting when picking up my new frame that a fitting would have been taken care of and see how the glasses fit but instead they were left at reception - absolutely appalling!

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    Atlantic Eye Institute - St. Augustine
    Atlantic Eye Institute - St. Augustine - The Eye Guys

    The Eye Guys

    Atlantic Eye Institute - St. Augustine - Beach bound! No glasses!!

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    Beach bound! No glasses!!

    Palm Valley Eye Care & Surgeons - Dr. Megan N. Scott

    Palm Valley Eye Care & Surgeons

    4.3(12 reviews)
    12.3 mi

    Dr Scott did a wonderful job in taking care of my vision issues. I'm taking some new medications…read morefor some lung issues, and those medications may have an effect on my eyes. During the consultation, I found her professional and credible in the way she will be handling my care. I truly respect and appreciate the service provided on my initial visit, and I trust the ongoing care. Her staff was excellent throughout both with care / testing, and their kindness. Overall, five star experience.

    Nightmare, both during and after my visit. Within minutes of meeting me, the doctor actually argued…read morewith me! She stood in front of a patient who had asked her why, during a test, his right eye was much stronger than his left, when his left eye had been dominant for decades. Then, based only on some office procedures that she understood, she actually argued with me. Unbelievable. Then she checked with her staff, learned that I was right and came back and blamed me. She then blamed me in her written report. But that is not the worst part. I paid my bill in full that day; the $310 quoted to me and to which I agreed during the visit. Then a month later, they demanded another $50 for something they claimed they forgot. They promised to pursue collection, and given their misconduct up to this point, I completely believe them. Stubbornly reckless behavior and run by an arrogant, insecure person. I will never trust this "doctor" and her office staff with a nosebleed, let alone my own eyes.

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    Palm Valley Eye Care & Surgeons
    Palm Valley Eye Care & Surgeons
    Palm Valley Eye Care & Surgeons

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    Florida Eye Specialists - Nocatee

    Florida Eye Specialists - Nocatee

    2.3(3 reviews)
    5.4 mi

    At the last minute, the office informed me that my Medicare insurance would not be honored for my…read moresoon upcoming cataract replacement surgery. It was scheduled for October 29th 2024. They called me September 18, 2024, DESPITE TAKING MY INSURANCE FOR OVER A YEAR AND HAVING TAKING ALL THE REQUIRED EXAMINATIONS AND EYE TESTS 1 MONTH PRIOR TO SEEING DR BARNHORST FIR A CATARACT EXAM AND RECOMMENDATION. It turns out the office wasn't taking the insurance fir many months and they failed to notify me. There was no apology, offer to use a different insurance or a call from Dr Barnhorst himself to potentially inform me, as my doctor, that a delay or reschedule until I could switch my insurance after the start of the next year would or would not degrade my cataract further. I wasted time and effort to go ahead with the surgery, including setting up friends schedules to accompany me to and from the procedure itself, time to see my primary as required by Dr Barnhorst as a pre requisite to undergoing the procedure, AND arranging my finances to pay thousands of dollars for Lazer and other non covered services. In my opinion, this was all on them, they offered no upfront apology about the whole ordeal amd blew me off with a master of fact call from their billing department! MYY RECOMMENDATION IS AVOID THIS DOCTOR ALTOGETHER. HES UNRELIABLE AND DOESNT KEEP HIS OBLIGATIONS. DONT WASTE YOUR TIME AND YOUR EYESITE!!

    Schedule an appointment for me without my knowledge at 10:30 prior to a same day appointment that I…read morehad schedule at 1:30. I'm not going to sit at your practice for 2 plus hours waiting for the appointment that I scheduled. Called to determine what the 10:30 appointment was as it appeared to be an error was put on hold for 10 minutes and then was hung up on. If this is how you run your practice I have no interest in having my eyes operated on here. There was no apology for any of the mistakes just a response of ok--unacceptable.

    Florida Eye Custom Vision - optometrists - Updated October 2026

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