Always excellent care at this location. We also go to the location in Fleming Island, but this…read moreoffice is cozy and intimate. The customer service is outstanding and they use software for easy and efficient check-in and payment prior to your visit so you don't have to bring cash or cards with you. However, you can pay at the desk in person. They give you options. The follow-up appointments are set right after your visit so you can plan ahead. And the doctors are great here. We see Dr. Dupree and Dr. Javier at this location and both are exceptional at what they do. Great staff and friendly, fast service!Highly recommend this office for all of your eye health needs.

MY THREE STARS IS FOR THE STAFF OF THIS OFFICE-THEY ARE TOP NOTCH:…read moreI've really searched within my soul before considering this review. After the last 3 appointments with Dr Islam, I strongly believe my review is warranted. I have been seeing Dr Islam for just over a year and a half. After just having being diagnosed with my eye condition, I started my appts with this Dr. After the first eye drop Rx not being completely successful, she suggested an eye drop that could possibly change my eye color dark. I asked if there were alternative drops that wouldn't do this......there was. Why, would the first one be suggested then?? Why? So, it's been a few series of visits, and each one has its own story but EACH AND EVERY appointment she mentions laser surgery. WHY, if my eye drops are working, would I consider having laser eye surgery?? To go down from 2 eye drops rx's to one?? That is not enough reason & there is no guarantee that the laser surgery would work, as in the case of my very dear friend. When I ask questions, she has a smile but her responses are incredibly smug. She throws me off with her smugness, because she does it with a smile, but she is absolutely smug, and condescending, with her replies. I'm really losing my confidence with her. This is the condensed version, but she has no problems setting up frequent & follow up appointments when a problem has resolved. I advised that I cannot come every week, but I will call if I have a continued problem, due to co-pays. The Dr, I'm sure did not even realize she LITERALLY shrugged her shoulders when I said that. Like, that is not her concern (high co pays). Well, I saved myself another copay by letting her know that if I have any additional issues, I will make an appointment. Did I really need to go back every week for an entire month? I have to leave from my appointments feeling like there is a piece missing to this puzzle. I'm sure I will never get the entire picture, but I will try 1 more appointment and see if I can start to have renewed confidence in this Dr. If not, I will change Dr's or change facilities. I need to feel confident with whom is providing me treatment. Right now, it's really slim.

I have been going to Clay Eye for years and they are the very best !…read moreThey are careful, comprehensive and caring. I am at the age when eye care is at the very top of my list of priorities. Every Doctor and assistant I have met has been someone that I can say is the very top in my experience !

I had a great experience. I was sent here by Dr Bullock to perform an in office procedure on my…read moreeye. I went to the surgery center first and and was told I needed to be on the other side. The front desk led me through the back way to get me to where I needed to be. The front desk was super nice. I was checked in, the nurse called me back and numbed my eye and Dr Bullock did the procedure. It was quick and easy. I left with a prescription that I picked up at the local Walmart. Highly recommend.

Yesterday I had my LASIK surgery with great success. I was very impressed with the whole team: DD…read moreis a great professional who explained each step while I was going through. Terri received me in the morning and prep me in a very comfortable manner. Dr. Chokshi is a real pro with great domain of his matter and possess a very keen ability to explain concepts to non-medical people. This is the best group around for a reason. I'd recommend this center for all your LASIK needs.

I just had both eyes done by Dr. Maida and his incredible staff, and it was 5 stars from the…read moreinitial free consult through post op care. This place is very professional. The staff is experienced and knowledgeable and do a tremendous job with everything. I felt very safe trusting my eyes to this team. While maybe not as cheap as some other Lasik spots, I'd rather pay a little extra to have one of the most reputable in the business do my eyes. This is something for life, and something I use 18 hours a day. The treatment itself is pain free and quick, and within 24 hours I was better than 20/20 in both eyes and still can't believe it. I would recommend Dr. Maida to anyone.

I cannot say enough about the professionalism of Dr Brown, but it's the compassion he showed our…read moreguy that touched us. The same with Gabby (who is awesome). And the front desk. You cannot find a better doctor and better people to put trust in to help your special companion. They are truly amazing and will always have our gratitude.

just now New Beyond…read moredisappointed by the Orange Park location. My GSD has been diagnosed with Pannas. I was heartbroken and scared not knowing what the future holds....... The interaction started off well as originally my appointment was 5 weeks out. I was on a cancellation list. They called 2 separate times to move my appointment up which I was thrilled. I then received the new client paperwork via email. I noticed it said ..... Our lobby is currently closed in the Orange Park location to provide a safe & stress-free environment for our furry friends. When in reality they share a building with a dermatologist and they don't allow dogs in the building except in the back and exam room from what I was told. I can't say my response was the best as I did say....... Well that's Bullshit. You bring your dog to an eye specialist, you are supposed to keep your dog out of the bright light and we wait in our car or sit on a bench outside? I was taken back with the office answer that you have to just that. I said well it doesn't matter my dog needs to be seen so I'll be there. Well this is the kicker, I get an email stating.... We are writing this letter in regards to your relationship with our veterinary practice. We made accommodations for Cassie and prioritized her when we had a cancellation for Thursday understanding the urgency in her being seen. After your call back stating your disapproving views on our lobby policy, we have decided that you may find better accommodations at another facility. One of the most important criteria for the delivery of veterinary medical care from veterinarians and staff members at this facility is a polite, effective, comfortable, and open avenue for communication. Unfortunately, your interactions with our personnel today have made it impossible for the doctors and staff here to communicate with you in that fashion. As a result of this, we will be unable to provide medical care for your pet(s). Ideally, we recommend that Cassie see another ophthalmologist. There are ophthalmologists available in Gainesville that are highly recommended or we recommend searching ophthalmologists at the ACVO.org website. You may also continue care with your primary veterinarian. We wish you and Cassie nothing but the best. Kind Regards, Animal Eye Clinic Not even signed with a name!! I called apologizing for what they perceived but was stressed and didn't understand how a specialized eye dr makes their clients wait outside. I'm sharing this out of transparency. I took this as was blown out of proportion!! Then again maybe I dodged a red flag with 3 cancellations in just a couple hrs!?!? I pray no one at this clinic has a situation like the one I experienced with them

Ridiculously invasive request for personal information. I went to the Orange Park Eye Center to…read morelook for frames. The lady at the front desk asked me for my name and phone number to "put me on the schedule." I told her that I was just looking and did not want an appointment. She pressed me further and told me that they wanted to know who is in the building, which seemed odd. So, I gave her my name and phone number. Then, she asked for my birthday. I'm more or less flabbergasted at this point, since the business is located in Orange Park, not Beverly Hills. I told her to just put down 1/1/2020. Another staff member came out to request my birthday because they want to know who is in the building. Good grief, do they have a lot of thefts in that area? I have never had anyone ask for my personal details in order to look at eyeglasses frames.

The customer service only at the pick up glasses area needs improvement. I got a notification my…read moreson glasses were ready. I don't go pick them up until the following week. I arrived and they told me I've already picked them up. I stated no I couldn't have I'm the only authorized person. I looked at the signature and it wasn't mines at all. They proceeded to tell me well it's nothing we could do someone else from the family could have gotten it I stated I don't have FAMILY here it's just me. She stated I NEEDED to call my insurance and they will replace it. I said it's not my fault to do all of this it's you all. Overall I only come here for an exam and take my prescription else where. The First Lady desk when you walk in was no help either. The desk reps are amazing

Two critical points of medical care are care and proficiency. To get to the second you have to get…read morepast the first. Retina Assocs have expanded beyond their capability to provide quality medical care. They have a number of satellite locations where Drs Lambrou and Mughal bounce around the city. The clerical staff overbook clients at each location and force them to wait hours after their designated visit.

From the owner: Specializing in: - Physicians & Surgeons, Ophthalmology…read more- Medical Clinics - Physicians & Surgeons - Physicians & Surgeons, Surgery-General

Doctor was great . The support staff could use some coaching . Constantly had to follow up with…read morewhat I needed

not sure if an optomitrist did my exam or an assistant since Dr came in at the end to go over it…read more I paid alot more for a yearly exam there than any other eye dr. Still trying to figure out why. Prescription for glasses was not good. cannot wear them, have towear my old ones. Only guaranteed for 45 days. I was out town for a while so my time is up. am unable to wear my new glasses. I found staff to be a little curt. Wont be going back to them

This is my first review. I WOULD have been a new patient. The day before my appointment, the…read moreoffice indicated they double booked my appointment and could I come in earlier. I indicated I would try. The next day I called the office to get the exact address (for map quest). Their system was automated and informed me a I would receive a text with the address to the phone number I was calling. At that time, I copy/paste that address into maps. On my way to the appointment, the office called asking if I was coming to my appointment. I indicated I was in the car and on my way. Upon arrival to the text address, I realized the text from the Dr's office was incorrect. The Dr. office had sent me to the incorrect address. I called the office and that is when the receptionist told me they needed to reschedule (I still had 11 minutes to make my appointment). Needless to say, this office has the the poorest customer service, horrible communication and based on my experience had no concern for my time (only the Dr. had to go to lunch.......almost a direct quote). I admit I was heated in my talk with the receptionist. As I had wasted 30 minutes driving to get to my appointment. I would not recommend this office to anyone who values their time as much as I do.

Yesterday, I suddenly developed a black circle that was floating around in my right eye. Needless…read moreto say, I was nervous and worried what was happening as it came on so quickly. I called Dr. McAuliffe's office and explained my problem. In what seemed like no time, Dr. M. called me back. He was kind enough to let me come to the office right away and be examined. I am so grateful to have Dr. McAuliffe as my opthalmologist. He's professional, wonderfully competent, kind and always brings a smile to my face. Thank you to Dr. M. and his staff.

I can really only speak to the experience my spouse has had with Levenson and Associates for her…read morecataract surgery. Given that she's a Nervous Nellie with ANY doctor, let alone someone messing with your eyes, and she had no complaints.....other than this... 3 different offices to get this done...one for a visit, one for the actual surgery and a different one to "follow-up" at. Each one progressively a further travel distance from our home. Is it possible that these visits could have been better planned? I guess, maybe. Either way, friendly professional staff.

Rude clinical staff who measures eyes for a prescription. Equipment is old fashioned. Staff is…read moreinpatient, snippy, sarcastic, inept. Go somewhere else with more up to date equipment and to someone who knows how to get the proper RX for eye glasses and knows to not jab your eyeball when applying drops. The Oak Street office and the Mandarin office are simply understaffed and need to hire a fresh polite crew.