10/10 brought my wife but ended up getting my hands done. very friendly people. she's coming here everytime! And the vibe is comfortable!

I was in there yesterday they seem to get better loved my pedicure and my no chip full set !! Everything was going smooth until the end lady that did my pedicure asked me to pay while the other lady was doing my nails the lady that was doing my nails told the other lady "why are you bothering the customer when she is not finished ?" The other lady said "because you scam and steal peoples money" they were cussing each other out mind you I was waiting to finish up my nails but they kept arguing and disrespecting each other! I didn't know what to do ?! It was them 2 and myself ! I called the salon in the morning and it seems like their phone doesn't work!!! I won't be back read more

Holly is amazing!! Great work. ALWAYS FRIENDLY. Clean store. Great place to get your bails done. I've never waited longer than a few minutes to be taken care of. read more

They wanted me to charge extra $7 to remove excess skin using a different tool! Pedi was already $30 +$1 using a credit card. Pedicure was not even of good quality!! Could see clear spots on the polish! Won't return. read more

This place uses very cheap material, very bad quality. I went in to get an over lay full set pedicure On a Saturday afternoon, by Monday afternoon I had 3 chipped toes. I paid 101$ for them to only last 3 days. Never going back. read more

I paid for a manicure and a pedicure. The pedicure was good; the manicure was horrible.

I went in for a pedicure and my toes done it wasn't the most pleasant experience. i was quoted one price and everything changed i called ahead of time and told them everything i wanted when i got here it went up 30$. When i asked them the explain the price they refused. their basic pedicure is 30 and it is not worth it at all it was over in 5 minutes ,but i went on i asked for a certain color and she said she couldn't do it i agreed on white. but got something totally different then what i went in for i usually do my own nails and stuff i wanted to pamper my self and definitely ended up being more stressed in the end. The lady that did my toes was not the most friendly. The seats were very uncomfortable and honestly i felt very rushed and looked over as a costumer. I have a classy nails by my house but was doing things in the mall that day 100% would go back to the one by home. I really tried to like it but just left unhappy not even with the product but the experience read more

Honestly the worst nail salon I've been to. And I've lived in 4 different states across the US lol. My nails were lifting after a week, they were done very thick and poorly and cost me $60 hahahahah for what! I guess what can you expect from a salon in the mall.... read more

Visted classy nails in the Fox Valley Mall on Friday, November 17, 2023 at 2:23 PM I received an express pedicure and a no chip manicure. I also took off the previous overlay and requested just a manicure and no chip polish. My pedicure was fine. My no chip manicure starting lifting the very next day, I had a wedding to attend by the time I left the wedding on Saturday November 18, 2023 my nails were already chipping and lifting, today is Sunday November 20, I am waiting for them to open, I will request a full redo of my nails, I am a professional woman so I will just request the service I payed for because the receipt clearly said no refund. Helen was my tech she rushes all the time and no other customers are waiting, I truly believe they use old products or they dilute it. I go to this Nail Spa because it is such a convenience for me. It is literally around the corner from my job but I guess I'll have to find another service provider, gave 2 stars because the pedicure was fine. Signed Truly disappointed. read more

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Talk about the worst experience ever. I went in for a quick mani/pedi while I planned to return an item at fox valley mall (on Jcpenny side). There was a little wait but I was seated for my pedi pretty quickly. The girl who did my pedicure was fantastic and did them just before she was leaving for the day. I got kind of nervous because she said it was her first few weeks but she was nice and knowledgeable. I go to the nail booth lady was pissed, I got dip and there was glitter mixed in the powder. She didn't even buff my nails before doing it. My toe got messed up they couldn't find the color or anyone to fix it this lady (same lady) started yelling in whatever language pointing at me. I was extremely uncomfortable and I left I immediately. Poor service, it's a classy ATTEMPT, not boogie and extremely ratchet. I will NOT be back. read more

Not sure if this salon switched owners but very very poor customer service. I got a no chip mani that chipped on day one. Horrible experience. read more

I'm kind unsure about whether I liked my experience here or not. My mom comes here regularly and my sister wanted to get er nails done for her birthday and an upcoming trip she was taking. They were able to take the three of us all at the same time, which was great. I've only ever had one pedicure, so the whole process is unfamiliar to me. I got really jumpy during this trip and accidentally splashed the technician working on me (embarrassing). She asked about my experience with getting nails done when I sat down, so she knew I was a novice and still didn't quite explain the process to me. I noticed that my sister and my mom got to use the uv light on their nails to dry, but I didn't. My technician took me to a bench and just sat me down with no further explanation. She asked how I was paying, brought a card machine to me and I assumed we were done, so I started to take off the toe separators and flip flop things and she happened to walk by in that moment and stopped me and said my nails wouldn't be dry yet. She didn't say how long I'd have to stay seated there and I noticed that while taking that stuff off, I smudged one on the nails. I was too embarrassed to say anything so I just sat there and waited to be told I could go. My mom and sister were both done and ready to go...so I was looking for my tech, and she was no where to be found. My mom asked why I wasn't sitting at the front where there were lights for faster drying...I didn't know that was a thing so we picked up my stuff and went over there. That's went my tech showed up and offered to help put on my socks and such and she noticed the smudged nail and went to fix it, so now I'm going to be sitting longer waiting to dry. I hate making people wait on me, but I'm glad she fixed it. I'm going on a cruise soon and didn't want to get another one so soon. Overall, just a confusing experience but the end result is that I love my nails. read more

I have received a fill in acrylic set about a week ago and come back today June 17th , 2022 to get two nails fixed. I received the worst service I have ever received in a nail shop. The nail tech was very unprofessional and was upset about work related problems. Instead of dealing with the manager about it , she proceeded to be really rough and take it out on my nails . Then she told me she was unwilling to give me the color I wanted which was the color of all my other nails but I can pay 35 extra dollars to change the color . I was so unhappy and disappointed I walked out without my nails being polished . WILL NOT BE BACK! read more

Classy Nails and Spa - Acrylic nail set with 2 nails unpolished and not finished! - Nail Salons Near Me - Aurora, Illinois

Nickel and dime on everything.. and most of them don't know what the heck they're doing.

I've been coming to this location off and on for a few months. I normally love it because they're so speedy and the work is clean. This will be my last set. I went in on Friday to get a full French for my vacation. By Sunday the nails had lifted and begin to crack and turn brown. I've never had brown nails, alone nails that have lifted within days. These nails now look a hot mess and I know if I go back in person they'll tell me it's something I did. Mind you, I work in an office so there's nothing heavy or chemical wise going near my hands. These nails are a joke! read more

Classy Nails and Spa - Nail Salons Near Me - Aurora, Illinois

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If I could give this place 0 I would just because it was a horrible experience and horrible job. I took my teenage daughter to get her nails done for her birthday and she had a really horrible job done to her nails and the prices were ridiculous. She pay $150 for nails with crooked rhinestones put on, Air bubbles within the nails and not fully in and some of her nails. To top it off the lady who I wish I would've got her name was upset that she was doing her nails she was really rude. Definitely not recommend this place. read more

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Terrible terrible terrible service. We went in for two basic pedicures, one woman tried over charging me $10 for a service I didn't get. I walked out (paid) half way through my service because my service was so terrible. She couldn't shape the toe nails, was rough as h*ll with my feet, and I had to keep telling her to cut my toe nails down and they're STILL LONG. DO NOT GO TO THEM! ZERO STARS! read more

This was the worst no chip manicure I've ever gotten here. The service was rushed. The tech did not know how to deal with short nails. And the job is just bad. When I mentioned lines didn't look clean, she said she would fix uneven lines with the next layer, and it just got worse and worse to the point where I stopped bringing it up. My cuticle beds are as jagged as the lines on the French tip. Absolutely embarrassed that my nails look like this. Never going back. read more

Classy Nails and Spa - No chip manicure - Nail Salons Near Me - Aurora, Illinois

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I usually go here and Aidan does my nails. Unfortunately, he wasn't there and I had to settle another another nail tech. I got my lashes done here, like I usually do and the woman charged me $30 instead of the usual $25. I told her I had always paid $25 and she insisted on $30. Then, I got my nails done by a technician. WITHIN A WEEK, the nail broke and the polish faded. The nail shape WAS HORRIBLE. They were in a rush trying to do my nails. I am appalled. Because of this, I will never return. Poor customer service and it was like my money didn't matter. read more

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I have only had good experiences until a week ago the woman took 2. 5 hours and she did the worse job I ever had. Still tipped her under Mari quach because it was her time. The nails popped off 2 days later and I paid 70+. The opportunity to resolve the problem was met with rude service. better to go to the other place down the street. read more

Holly did a horrible job then when i came in to get it fixed she said that it was just the color making it look bad, all the nails r different lengths and look like pistachio nails read more

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I'm giving this review 2 stars only because of speed... I had an acrylic w/no chip manicure took less than 35mins & Laura was SUPER nice. Sadly, I had 2 chips & 1 break within 24hrs (I did call but I got the VM with no call back). I thank you for the speed but, the quality is severely lacking. (I should also mention I had my original nails & other fills done elsewhere & I had ZERO chips, breaks or anything other problems at all-I went to Classy b/c I needed a fill prior to my grandmother's funeral.) read more

Got my nails done a few weeks ago and everyone was so polite. Will definitely be coming back and my nails look amazing! read more

Classy Nails and Spa - #NewNails #ClassyNailsandSpa - Nail Salons Near Me - Aurora, Illinois

I went to this place today and the customer service was horrible. I don't remember the name of the lady who did my nails but she had a nasty attitude. I asked for a specific design. I wanted flowers not sunny side eggs this is horrible never going back there again! My nails were uneven. The prices for this place are too high for such a low quality experience. read more

Classy Nails and Spa - What I received - Nail Salons Near Me - Aurora, Illinois

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I had time to kill while my son was at the mall so I figured I'd treat myself to a pedicure. The salon itself was clean and everyone was wearing a mask and practicing social distancing. My pedicure itself wasn't very impressive. However, the massage was amazing. I've had tons of pedicures and this was the first time I actually got a decent foot massage. I might come back solely for the massage read more

Quick and did a decent job the only think I did not like was they charged me adult price for 10 year old pedi and mani. Other place I have gone have a child's prices. Oh well, paid for the convenience since I was already at the mall. read more

I come here all the time! To get pedicures and my eyebrows and eyelashes done Today I came in and got a pedicure and complained because she did not scrub my feet and cut my toe nail and it is crooked I asked for the manager and instead she said I'll fix it for you...all she did was put lotion on my foot and pulled off a piece of dry skin and said okay done. She did not fix my crooked toe or even seem to care. She also said you need to pay extra for that but showed her the pamphlet that they have sitting next to us and said groom to your liking. These pictures are after she "fixed" it. They have now lost a good, loyal customer! read more

Classy Nails and Spa - Nail Salons Near Me - Aurora, Illinois

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I first got my nails maybe three weeks ago and the lady I wished I remembered her name but she did a great job until a week later all of my nails started to lift so I went back they were fixed but eventually they came up once again so I went without nails for awhile now.When I returned to get a nail replaced the other lady used a different color by saying it a fresh color . Will not return read more

I paid 130 for a no chip mani and reflag pedi and a hands and toes nail polish change on my daughter and my paint has chipped already and it hasn't been two weeks yet. I got the quick pedicure that was suppose to last 20 mins Lasted only like 5 mins. I only went there because It was last min and I'll never go again. read more

Well I can see why this place has such low ratings here on Yelp. I stopped in this afternoon for an impromptu manicure with a friend. We were going to walk around the mall until lunch but we saw this place and decided to hop in. They took us both immediately and the staff seemed nice. The lady who did my nails, Sandy, was friendly and struck up a nice conversation. She is the only reason I'm giving 2 stars instead of 1. The not so nice: - ALL of the nail polish bottles were old, more than halfway gone, and looked dried up - The nail file used for me was old and really gross looking - My nails were buffed for two seconds and they still have ridges - There is no ventilation so this place smelled horribly of nail polish and acetone, gave me a headache - Seems like they want to get you in and out of there as soon as humanly possible - I could've done a better job painting my nails therefore I'm kind of bummed I paid any kind of money on my nails today I won't be back. I won't be sending people here. Even though it's only $15 for a manicure, don't waste it here. read more

Though out took some convincing, she agreed to get a "dip and buff" nail treatment. Cindy made a great recommendation, and Sandy was wonderful, and a real artist on her nails. read more

Classy Nails and Spa - Nail Salons Near Me - Aurora, Illinois

I'm a very picky about nail salons and very scared of getting my nails butchered. Gave this place a try, my new favorite salon! Went to see Aiden ! Thank you so much ! read more

Classy Nails and Spa - In love - Nail Salons Near Me - Aurora, Illinois

I mean really. I've been here once before and had a bad experience, my nail tech rushed my full set the last time I came & told me ONE gem on ONE nail would be $10. I decided to give it another chance, and I wish I hadn't. I got my nails done ONE WEEK AGO, and they already look disgusting. I haven't been working only desk work in this week, so that is no excuse. Two nails have already fallen off due to the lack of integrity put into my nail set. Will never go back here & I am seriously dissatisfied and disappointed. If I could give this place 0 stars I would. read more

Classy Nails and Spa - Nail Salons Near Me - Aurora, Illinois

I go here every few weeks for my mani/pedi, they know me by name, always a relaxing treat! read more

Classy Nails and Spa - Nail Salons Near Me - Aurora, Illinois

Used to go here all the time until they started charging for every little thing , andddd overcharging too. I went in to get a fill today and was told it would be 30-35 and when I went to pay they charged me 50 because I had a nail fixed and my nails were long I don't see what the length has to do with it when it's a fill because they only put a drop of acrylic in the cuticle area . I'm not a nail expert but I've gotten my nails done enough to know when they do a good job and when they do a bad job and they always rush everything .everyone is friendly tho But yeah this place overcharges everything . If you want to spend extra money for an ok job go here . read more

I had a very bad experience. I had Mimi, soon as I got to pick my color she was down my throat trying to hurry me. I sat in here chair and everything was ok till I notice that my acrylic was not smooth, She fixed only one nail. Then she told me I picked a bright pink when I did not. She really got mad when I showed her I had a coupon. She tried to show her manager but nothing was wrong with it. Not going to Mimi again read more

Classy Nails and Spa - What is this - Nail Salons Near Me - Aurora, Illinois

I went to get a pedicure and the man I had did a horrible job. I got the most expensive pedicure package (62$ overpriced) and during the process of removing dead skin with the tool that looks like a cheese grater he took a chunk of skin off the side of my foot. Immediately I began to bleed and my pedicure water turned all red. He covered it up acted like nothing happened and didn't care. I told management and they did absolutely nothing. I HAVE GONE HERE 4 times and every time I've been cut. Horrible service from the male workers, such a shame Bc it's a beautiful salon. This is not okay they need to be shut down read more

Classy Nails and Spa - This is horrible. Not acceptable. And they still made me pay!!! No sorry no money off - Nail Salons Near Me - Aurora, Illinois

My daughter and her friend went to go get their nails done at classy nails in the fox valley mall. When she walked in she was greeted horribly. They gave her no time to pick out the polish and the man that works there was so strict and yelling at them where to go. You don't yelled ! You idiot!Never going back again. This place is the worst by far. I wish I can give them 0 star!! read more

This place is horrible. I received a manicure and the guy who did my nails was horrible and rough. He didn't get all of the previous nail polish off, he ground my nails too far down, was unfriendly, and just sucked. They are rude and sloppy. Don't go here!!! read more

I went to get my nails done here twice. It looks nice, but the service and products being used are not the best. On my second visit, I got the French gel tip. On the second day my nails where white had turned brown inside. They looked almost if they were burned by something.The man I spoke with said he would redo them, but then wanted to know what day I came. Honestly, I just wanted the gel off, but he explained they would charge for removal. Long story short, I left the mall with brown nails, and I'll never go back. read more