I had such an amazing experience with JACKIE AND TIA! Nail Boutique is such a VIBE!…read more JACKIE helped me decide to do hard gel to protect the health of my nails! She was so friendly and took time to answer my all questions and address my concerns prior to getting my manicure, as I've had bad experiences in the past, leaving my natural nails weak. My nails turned out absolutely beautiful, and TIA did an excellent job. TIA was extremely professional, very skilled, and so friendly and welcoming throughout the entire appointment. What really stood out to me was how much TIA prioritized the health of my natural nails. I've honestly never had a nail tech be so intentional about protecting my strong healthy nails while still making them look beautiful, and I really appreciated that. TIA took her time, was very knowledgeable, and made sure everything was done properly without compromising my nail health. You can truly tell TIA cares about both the quality of her work and the long-term health of her clients' nails. I'm so happy with how they turned out and would absolutely recommend her!

First, the positives- most gorgeous nail salon ever. Everything is SO cute, props to them for…read moreinvesting so much into a gorgeous, whimsical, pretty spa. I love that. Also, they do great work. Talented nail techs and really high quality manis/pedis! Third, I see the owner working really hard. She's dedicated and very hands on and I see her trying and caring. I can tell she wants her customers to have a nice experience. But ok- serious scheduling problems & it's a pattern. We called to book appointments, they told us 345 would work, then texted to push it to 4 which wasn't an issue at all, but then we got there at 4 and my daughter waited in the chair for 30+ mins before they started. The whole time I'm on edge because I can already sense we're not going to get out of there by 5:30, and I have kids to pick up from daycare, so coming was a huge mistake. Please please please next time just don't say you have availability for us at 4 if what you really mean is 4:40. It's about being clear and managing expectations. So I stopped the girl at the front desk as sweetly as I could, and said I need to leave by 5:30, if that's not realistic then let me know and we'll have to come back. I told her I was getting really worried since they hadn't started on my daughter's manicure and it was this elaborate design that also required tips and dip. She was just like "ok, I'll tell them.." MEANWHILE! A very flustered woman is storming out of the salon and ~rescinding her tip she left~ and sort of made a spectacle of it, going "she's been sitting there for an hour!" (In reference to her daughter) SAME STRUGGLE. I watched after she left and there was definitely a trace of snarky giggling between the 2 staff members at the front desk. (What's so funny??That's on you guys) The last thing you want to do when you're paying for a relaxing experience is get into confrontation or conflict, but that happens here! It's uncomfortable. I want to come in and be a respectful visitor, tip well, have a nice time, and leave happy, leave feeling like we were welcome and not in the way. The OTHER issue.... t h r e e times during my pedicure I asked my nail tech if I could please put rhinestone jewels on the big toe. NOPE. He kept going with the pedicure and nodding his head. I guess he wasn't comprehending. I tried to stop him 3 times to add the jewels on! Maybe it's coming, I thought. And I know it's a first world problem, but still, I just wanted the silly accent nail done. At the end he's like "done. You like?" And very sweetly I asked if I could have the jewels added (that's #4). Only then when it was over, did the manager/owner come over to intervene, and don't get me wrong she WAS kind and gracious about it, but she said that the nail art jewels needed to be done sooner and "next time tell the front desk person that's what you want" I just nodded and said ok thanks no big deal... but I DID TELL THE FRONT DESK GIRL! I showed her the little box of rhinestones and said please add this on to the service, I know it's extra, thank you! She said ok and then that was it. I could do her job better than her and it's her fault for not taking initiative and not paying attention, not relaying that request to the nail tech if the sweet nail tech gentleman I had doesn't speak English. For me, paying for a nail service but then just flat out not getting what you ask for is a dealbreaker. What did I get? A polite & earnest excuse masking a lecture at the end as I'm paying, that next time I should ask for it better. Uggggghh. If it was my business, I'd fix the problem then and there vs telling the customer what to do differently next time. I do respect the owner like I said, she has good people skills and was all sweet and telling us we can get the nail design on a future visit and then something about taking 20% off today's service. How can you argue with that. But ya, I just left sad and defeated and not exactly enthusiastic to come back. I respect them, I think they do beautiful nails, it's clear their heart is in it and they're trying, and like I said the salon is gorgeous. But there's always some kind of fumble or miscommunication or story.

They have the best pedicures- clean polishing (gel) - no lumps, no lifting, smooth feet, clean…read morecuticles, very thorough. Dont expect a lot of talking to you-- I don't mind at all. They will talk about you a little bit in Vietnamese-- ( I'm Vietnamese but they didn't realize that). Can't speak on the nails though-- I go somewhere else for nails.

Nail Star is my go-to salon because it's convenient to home, my nails always look great and the…read morestaff is friendly. My favorite is the gel French manicure. It's simple and perfect regardless of my attire. The vibe is the typical nail salon and it's clean. The prices are also reasonable compared to other salons I have patronized. I'll be coming here as long as I live in the area.

I've been here many times, and what makes this especially disturbing is that they had no idea I…read morecould understand what they were saying in their native language. There was a very kind doctor who was also a regular customer, and I repeatedly overheard staff specifically discussing the fact that she was a doctor and using that as a reason to upsell and charge her more. They would encourage more alcohol, extend her massage, add hot stones or other extras, and then increase her bill. From the conversations I personally overheard, it was clear they viewed the fact that she was a doctor...and therefore assumed she had money..as an opportunity to get more out of her. That completely changed the way I view this business. Offering an additional service with a clearly stated price is one thing. Privately discussing how much more you think you can get someone to spend because of their profession or perceived wealth, while assuming your customers cannot understand you, is something entirely different. After hearing these conversations myself, I no longer trust their billing or upselling practices. If you choose to go here, I would pay very close attention to exactly what you agree to and what you are ultimately charged.

First time here and LOVED my experience and nails. I'm SUPER picky when it comes to getting my…read morenails done, but from the cuticle care to cleaning the gel manicure up - Kayla was AMAZING. She is so attentive to details and she makes sure you leave with nails to your liking. I will absolutely be back!! So happy to find my new local nail fix (Also, the 15% off is for services over $45+)

There was great service, I got a great pedicure from savanna! She was supper sweet and gave great…read morevibes!

Quality service. Nice atmosphere. Mike did great on my pedicure. Highly recommend coming back:)read more

Today was my first visit .. and it was beyond my expectations, which says a lot, because finding a…read morenew salon after your favorite one closes feels a little like dating right away after getting out of a long relationship lol Booking online was effortless, and I had no trouble finding an appointment that fit my schedule. Before I walked through the door, they had read my note about being a migraine sufferer and were prepared to make me comfortable. That level of thoughtfulness is rare. I chose a less busy time to further help my situation, but to my suprise they were fairly busy on a slow day. No doubt people are very happy at Wynn Nail Spa. This is clearly an established business that knows how to take care of its clients. The owner is on-site, actively involved, and genuinely connected with both the staff and customers. You can tell customer service is something he does naturally .. it's important to him that you come back. The salon itself is absolutely beautiful, whimsical, upbeat, fun music, without sacrificing professionalism. Complimentary water and soda, a generous selection of services, massage chairs, clean sterilized tools, and a team that is genuinely talented, kind and respectful -- made my experience relaxing from start to finish. I honestly wasn't sure any salon could live up to the one I had been going to for over 15 years, but after today, I feel completely confident that I've found my new salon and .. my person.

They always do a great job. Didn't get the name of my tech today, but she gave me exactly what I…read moreasked for and I'm extremely happy.

Would 10/10 recommend Venus! As I stated before the atmosphere and staff are wonderful. They…read morehonored my original service and allowed me to come back at no charge. NANA is a wonderful lady. She is extremely sweet and very caring. She did a wonderful job on my nails. I will definitely be coming back in the future. 5 Starts alone for NANA. Thank you Ron!! Your business is beautiful.

Service was amazing and the quality of the nails is really great. Super close to my inspiration and…read morecan feel that these nails will last a very long time. I did dip powder with an additional tip and got cuticle treatment and all of that was about 50 bucks. Really enjoyed my time and when I'm in the area, I will be coming back.

I had such a wonderful experience at this nail salon! Naz did an amazing job--she's gentle,…read moredetailed, and really cares about making your nails look perfect. Highly recommend :) ask for her!

I think this may be a first five star review of a nail bar I've done…read more I've traveled to catch up with a friend in Plano, Texas and I thought it would be fun to have our nails done. My friend had a pedicure and manicure and because I just had a pedicure back in California. I decided to have my full set of nails done. I did a quick yelp search and found the reign salon had really great reviews and mental note to self. Don't judge a book by its cover. This is a humble looking nail bar in a modest strip mall loaded with food places. I can assure you they have great staff at this location. Communication is excellent because as hard as it is to say, it's often difficult to communicate with people when their English is not that great both my friend, and I had excellent experience being able to articulate what we both desired. My friend was super pleased with her regular pedicure and gel manicure. And I highly recommend summer she may be from Waco Texas, but their loss is Plano's gain because this gal does terrific nails. summer did a full set from scratch start to finish.

I REALLY like this place! The set up, decor, beverage service, and patronage is classy. My…read morepartner and I made an appt for pedicures, and were very pleased with the overall experience. Our techs, Tammy & Amy, were so pleasant and did a wonderful job making us feel comfortable and relaxed for our treatment (especially after a rough week). They were both very professional and provided an excellent and thorough pedicure service. Having visited numerous other Nail Spa & Salons around North Dallas, I have to say this will be our new go-to spot!

I've been here several times now and always make an appointment online. Easy, convenient and close…read moreto home. They provide great service and have a ton of colors whether you like gel, dip, or acrylic. The vibe is relaxing and the beverage service is a nice addition.