We contacted Classic Realty around 4:15 p.m. to view a rental property in Gainesville. Carolyn told us her husband would be handling the showing and that he would text once he was on the way. We never received that update. About 45 minutes later, he called and said he was already at the property waiting for us.
Because we had our children with us and had not heard anything further, we had already returned home. Once he called, we turned around and rushed back. When we arrived, he appeared irritated from the start. I apologized for the delay and explained the traffic and the situation with our kids, but his response was a smirk and a dismissive remark about "traffic."
The showing itself was no better. He remained by the fireplace the entire time, provided little to no information about the home, and made no effort to professionally walk us through the property. When we asked a basic question about when the home was last renovated, his response was, "Does it matter?" That was unprofessional and unnecessary.
We made it clear we were serious prospective renters and that the property was comfortably within our budget. We were not there to waste anyone's time. We have viewed other properties, including more expensive homes with better amenities, and have consistently been treated with far more respect and professionalism.
What stood out most was the lack of basic fairness, courtesy, communication, and professionalism. A real estate showing should involve honest communication, respectful treatment, and a willingness to answer reasonable questions. Unfortunately, that was not our experience here.
Based on how we were treated, I would not recommend Classic Realty. read more
