As someone who was a first-time SFR investor in the Gainesville market, I understand the…read moredifficulties of finding a long-term, quality portfolio manager for my asset. However, after numerous calls & initial meetings with dozens of various property managers in town, I was lucky enough to meet Suzanne Melton and her team at Union Properties. Here are three reasons why I would highly recommend any SFR investor to entrust their portfolio with Union Properties: LOCAL MARKET KNOWLEDGE & HIGH-DEGREE OF EFFICACY - Despite the uncertainties of COVID-19, Suzanne was able to quickly source & place tenants in my SFR at a rental rate that was ~32% higher than consensus estimates made by competing local property managers in under 30 days NETWORK OF LOCAL RELATIONSHIPS - Suzanne and her team at Union Properties have established a strong network of local contractors available for work orders, including but not limited to plumbers, electricians and lawn service specialists. For someone who does not want the hassle of paying a premium to self-source handypersons to fulfill maintenance requests, this is a great perk of working with Suzanne ASSERTIVE, RESPONSIVE & ORGANIZED - Suzanne takes her job seriously and always remains in close contact with her owners when it comes to leasing, maintenance, capital expenditures and other updates in relation to the asset Union Properties is responsible for. All billing, invoices and documents flow through her & her professionalism to coordinate between tenants and owners is exceptional In conclusion, I would highly recommend Suzanne and the team at Union Properties for any prospective SFR / student housing / condo investor in the Gainesville market.

If you're considering renting from Union Properties in Gainesville, I encourage you to carefully…read morereview tenant experiences before signing a lease. On my scheduled move-in day, the property was not ready for occupancy, it was dirty, unsanitary, and required me to postpone my move at the last minute. Shortly after moving in, the bathtub leaked under the floorboard and caused flooding that spread into my bedroom and damaged personal belongings. The plumber said it was completely avoidable if they had only done a thorough check before renting. Throughout my tenancy, multiple maintenance issues went unresolved or were handled poorly, including broken blinds that were never properly repaired despite repeated requests. I also experienced privacy concerns when workers arrived without notice and looked through my windows, and after a pressure-washing visit, my air conditioning stopped working, leaving me without AC for two months during a Florida summer. Despite these issues, I made every effort to leave the property in excellent condition, spending hours deep cleaning, completing all required move-out procedures, and even returning my keys early. Nevertheless, more than half of my security deposit was withheld. Between the poor condition at move-in, property damage caused by maintenance issues, lack of timely repairs, privacy concerns, and disputed deposit deductions, my experience was frustrating and costly. I'm sharing this so prospective renters can make an informed decision and avoid the stress, inconvenience, and expenses I experienced during my tenancy.

they manage a property association for a condo I own. They are not customer friendly and actually…read morequite antagonistic and unfriendly. their website is not convenient or user friendly.

Bosshardt managed my neighborhood HOA. Zero communication, would not respond to email or telephone…read morecalls. Fortunately, during the 2 years I was a homeowner, Bosshardt was dropped and replaced with another management company.

I would give zero - Marty is dishonest and basically a fraud!…read moreHe charged me $300 for a cleaning bill after I moved out of a 300 sq ft "studio" totally ridiculous as when I moved in the place was disgusting! Both myself and a friend thoroughly cleaned & mopped the whole place before I left. also charged me $150 in "touch up painting"!! no idea what that means! plus many other misc. charges - sink drain $30! when I moved in the one there was broken... what a joke of a company - no integrity whatsoever.... basically don't bother renting from them if you have a choice...

DO NOT RENT FROM HERE. They will rent you an apartment that doesn't have heat (against FL law), try…read moreto keep $250 of your deposit for a cleaning fee even if you spend days cleaning the apartment. When you contest them keeping it, as is allowed by law, they just email you back saying "they consider the matter closed." AVOID AT ALL COSTS.

Working with Secure Investment Realty was an absolute pleasure! From start to finish. their team…read moredemonstrated professionalism, knowledge of the market, and an unwavering commitment to ensuring a smooth and honest process. Tanya and Tianna are amazing and they both get right back to you. Tianna would text me back before I even finished my sentence. Their trustworthiness and commitment to ethical practices are truly commendable - this is what I miss most. Tanya will call you and go over all the charges in detail - keep in mind she is the owner of the business. Integrity matters! I actually want to use their services again!!

As a landlord working with the Owner Tanya and my property manager, Tianna, has been nothing but…read morepleasant and smooth. I unexpectedly had to move and with less than 1 month notice I reached out to Tanya and she came by to inspect my home and didn't exactly walk into a turn key ready home. She suggested a few repairs, got me a range for how much the property can reasonably rent for and as soon as all the agreements were signed, with the help of Tianna, they had vendors getting her estimates and getting started on repairs. Once the repairs were done and my home was put on the market it rented SOOOO quickly! I expected weeks to maybe a month but within days we had a lease signed. As a first time landlord what I appreciated most was the open communication and transparency I got every step of the way. Tianna and Tanya are both very professional and their experience shows.

Worst property management company. Do not recommend!!! Dont let your precious home get trashed…read more Willing to collect the monthly management fee, without caring about the condition of your home. We dumped them and unfortunately the value of our home. Trashed so bad we are having to probabley sell to some vulture investors for half its value. Tenants broke stuff and repairs were taken out of our rental income. Very disappointed. Stay away from Pepine!!!

Didn't even return my call after 2 attempts. I was trying to ask about a property they were…read morehandling, and I couldn't even get a call back?

Couldn't be bothered to return our texts or phone calls. Couldn't be bothered to take care of the…read moreproperty to get it cleaned just to get it rented.

They scammed me, Lied to me and told me that I would get my deposit back, they made up B.S…read more comments why they would not give my deposit back after I had the apartment professionally cleaned. It was a slum when I moved in and 100% better when I moved out and they did not even care.

In hindsight, I should have taken stronger steps when the house was not cleaned before my move in…read moredate per company policy. I got no response from anyone when I reported that the house was dirty and vents were clogged and even sent photos. And then it took almost 4 months to get the broken washer and dryer replaced. Then they discontinued the lawn care when I notified them that I was terminating the lease as I purchased a home. They withheld $50 of my deposit fee because I left a vinyl shower curtain and rings. I paid $350 to have the house professionally cleaned and the curtain was accidentally left. I had hired a lawn service (the one they use) to come trim the hedges and edge the yard. I informed the property management company of this and let them know that the lawn people had been unable to get there due to equipment failure and wet weather as of my move out date (as I was told by the lawn company). I paid for the lawn services (although when I got their invoice it did not include trimming the hedges so they only did the edging. They stated it was a misunderstanding and reduced my bill.) The lawn company charges $65 to do all of this. The property management company withheld $260 from my refund for the lawn care. And another $100 was charged for the "work order" for a total deduction of $410. There may be worse management companies in Gainesville, but this one is certainly not the best! Read the fine print of your lease before signing...they have more rights than the tenants.

You want to stay far, far away from this company. They are an absolute nightmare to deal with in…read moreevery way imaginable. Their model is predatory and they have spoken to me on service calls about private information on other residents. Won't be long before the housing authority is more involved here. Lots of bad stuff and the name 'Golden Rule' won't help forever.

If I could do a negative star rating I would. The office was hard to work with, ranging from the…read morereceptionist to managers. Every time we needed something fixed they blew us off. We had to seek legal help in the end due to the property becoming structurally unsound and Trend not taking any action. I feel for the homeowner who was left in the dark about his homes status. If you are looking for a management company go somewhere else. Do yourself a favor and avoid this company at all costs!

In hindsight I should have avoided this company. They operate through shady business practices…read more They will not respond when contacted (after the lease is signed), the individual responsible for whatever issue you have is often "out of the office". They refused to fix a fence that broke during Hurricane Irma. That fence is still not fixed to this day. They will raise the cost of your lease with every renewal, regardless of area housing prices. When you move out they will charge you to clean the property and the carpets, regardless if you leave the property spotless and pay a carpet company to clean prior. They do this to hold on to your deposit knowing that the average tenant when moving out doesn't have the time to follow up in small claims court. Overall money grabbing shady practices with no concern for the customer.

If i had the choice to give a zero star review i absolutely would! We rented property from Ricky…read moreStrickland for a year during that time we experienced 1 A/C leak 1 Roof sunlight leak and 2 Separate leaks from the roofs in the kitchen, all as for which were not properly repaired he just put a tarp on it. We have also experienced mold and mildew of our belongings during the entire winter months btw I have photos and videos to prove all of this. I got GRU to come to the house for the energy audit and they disclosed that the A/C unit was old and wasn't properly cooling the house the only thing it was doing was increasing our electrical bill. The water in the Mayer bedroom smells of rotten egg and I called GRU about that and they informed me that it was a plumbing issue with the house. When we moved into the house Aug of last year we came into the house first day to find Ricky Strickland on his phone standing in the kitchen while the kitchen faucet was leaking and there was broken tile on the floor by the glass door. There was ants all over the place and the carpet was damp and smelled. The carpet was torn and dirty and wet. After living in this nightmare Ricky Strickland has the audacity to try and keep our deposit after we left the place on better condition than we found it and we paid for professional cleaning. His daughter April Strickland and Golden Rule in Gainesville threaten to call my husbands job because we wouldn't remove our truthful google review. Everything I have stated in this review is true and I have proof of it all. We rented the house on 3321 NW 3O th pl in Gainesville fl.