Be careful using this shady company. When you move out, they will charge you for unnecessary stuff…read more Document everything! Thank you Chris Camps for not communing with us and making our rental experience horrible! If you are looking for a rental company, do not use these people.

Worst place to rent from they are the most rude and racist…read moreCompany ever I've been attending with them for four years are they do is be disrespectful racist hanged up the phone. Don't even bother in contact you guys when you need service or anything I recommend do not rent from them.

I recently sold my home and Myles Grayson and Rhonda Cameron of Union Properties were outstanding…read morerepresenting me in the transaction! Starting with valuating the property by exploring comps in the area and organizing an open house to bring attention to other brokers, my home was marketed extremely well. They receive 5 stars plus for navigating a somewhat convoluted transaction which required serious negotiating skills. When obstacles arose, they were quick and determined to solve. Selling a personal home can be quite emotional and they were there to support me throughout the process. I cannot imagine another firm offering better service. I highly recommend Union Properties as either your selling or buying agents! They know their business and execute nunfanainaalll

If you're considering renting from Union Properties in Gainesville, I encourage you to carefully…read morereview tenant experiences before signing a lease. On my scheduled move-in day, the property was not ready for occupancy, it was dirty, unsanitary, and required me to postpone my move at the last minute. Shortly after moving in, the bathtub leaked under the floorboard and caused flooding that spread into my bedroom and damaged personal belongings. The plumber said it was completely avoidable if they had only done a thorough check before renting. Throughout my tenancy, multiple maintenance issues went unresolved or were handled poorly, including broken blinds that were never properly repaired despite repeated requests. I also experienced privacy concerns when workers arrived without notice and looked through my windows, and after a pressure-washing visit, my air conditioning stopped working, leaving me without AC for two months during a Florida summer. Despite these issues, I made every effort to leave the property in excellent condition, spending hours deep cleaning, completing all required move-out procedures, and even returning my keys early. Nevertheless, more than half of my security deposit was withheld. Between the poor condition at move-in, property damage caused by maintenance issues, lack of timely repairs, privacy concerns, and disputed deposit deductions, my experience was frustrating and costly. I'm sharing this so prospective renters can make an informed decision and avoid the stress, inconvenience, and expenses I experienced during my tenancy.

They have been a nightmare so far. Our HOA just switched over to them here in gainesville from…read moreVESTA properties for longleaf. We have always payed our bills on time and have never been accused of having delinquent charges with our HOA but when the HOA changed from one management company to bosshard, suddenly bosshard tacked onto our bills an additional 175$ of unpaid billing they claimed was provided to them from the HOA as outstanding or prior balances. None of this so far has panned out to be true and our entire community in longleaf has been affected. They've handled the situation terribly , no email, no warning about additional incoming charges, just a sneaky addon that we had to find out through the community about. When trying to deal with them by phone about this issue, it took ALOT of community members calling and asking for answers to get any sort of response from them. As of yet, this issue has not been resolved, they are reviewing our accounts per their email, but I have access to the ledger as its my right and I can see there is no 175$ outstanding balance. I am demanding a full refund since they took the money out with the monthly HOA cost and I had set up automatic payment. P.S. I have never left a review before but being treated this way I felt it my obligation to speak out especially since the activity looks illegal and fraudulent. 5/13/2026 Edit: I had neglected to update this review, as I had left one on google as well. I have improved the review rating due to the correction and resolution that followed. My google review edit is below: "-- 4/14/2026 EDIT: I have received an update from BossHardt regarding my account. For their diligence and swift action in investigating this matter I have improved the rating to 3/5 stars. I am pleased with the communication since the issue began. When the matter is entirely resolved I intend to improve my review rating. Going forward I would recommend that Bosshardt provide a warning to customers about possible discrepancies or additional charges that might be placed on their accounts avoid confusion and frustration this can cause. -- 4/21/2026 EDIT: The matter has been brought to a satisfactory conclusion. I will leave my original review up to reflect the evolution of the concern and resolution. I appreciate Bosshardt for resolving the matter and keeping open communication with me throughout the process and responding to my concerns promptly. To that end they deserve credit."

they manage a property association for a condo I own. They are not customer friendly and actually…read morequite antagonistic and unfriendly. their website is not convenient or user friendly.

Working with Secure Investment Realty was an absolute pleasure! From start to finish. their team…read moredemonstrated professionalism, knowledge of the market, and an unwavering commitment to ensuring a smooth and honest process. Tanya and Tianna are amazing and they both get right back to you. Tianna would text me back before I even finished my sentence. Their trustworthiness and commitment to ethical practices are truly commendable - this is what I miss most. Tanya will call you and go over all the charges in detail - keep in mind she is the owner of the business. Integrity matters! I actually want to use their services again!!

As a landlord working with the Owner Tanya and my property manager, Tianna, has been nothing but…read morepleasant and smooth. I unexpectedly had to move and with less than 1 month notice I reached out to Tanya and she came by to inspect my home and didn't exactly walk into a turn key ready home. She suggested a few repairs, got me a range for how much the property can reasonably rent for and as soon as all the agreements were signed, with the help of Tianna, they had vendors getting her estimates and getting started on repairs. Once the repairs were done and my home was put on the market it rented SOOOO quickly! I expected weeks to maybe a month but within days we had a lease signed. As a first time landlord what I appreciated most was the open communication and transparency I got every step of the way. Tianna and Tanya are both very professional and their experience shows.

Worst property management company. Do not recommend!!! Dont let your precious home get trashed…read more Willing to collect the monthly management fee, without caring about the condition of your home. We dumped them and unfortunately the value of our home. Trashed so bad we are having to probabley sell to some vulture investors for half its value. Tenants broke stuff and repairs were taken out of our rental income. Very disappointed. Stay away from Pepine!!!

Didn't even return my call after 2 attempts. I was trying to ask about a property they were…read morehandling, and I couldn't even get a call back?

Couldn't be bothered to return our texts or phone calls. Couldn't be bothered to take care of the…read moreproperty to get it cleaned just to get it rented.

They scammed me, Lied to me and told me that I would get my deposit back, they made up B.S…read more comments why they would not give my deposit back after I had the apartment professionally cleaned. It was a slum when I moved in and 100% better when I moved out and they did not even care.

In hindsight, I should have taken stronger steps when the house was not cleaned before my move in…read moredate per company policy. I got no response from anyone when I reported that the house was dirty and vents were clogged and even sent photos. And then it took almost 4 months to get the broken washer and dryer replaced. Then they discontinued the lawn care when I notified them that I was terminating the lease as I purchased a home. They withheld $50 of my deposit fee because I left a vinyl shower curtain and rings. I paid $350 to have the house professionally cleaned and the curtain was accidentally left. I had hired a lawn service (the one they use) to come trim the hedges and edge the yard. I informed the property management company of this and let them know that the lawn people had been unable to get there due to equipment failure and wet weather as of my move out date (as I was told by the lawn company). I paid for the lawn services (although when I got their invoice it did not include trimming the hedges so they only did the edging. They stated it was a misunderstanding and reduced my bill.) The lawn company charges $65 to do all of this. The property management company withheld $260 from my refund for the lawn care. And another $100 was charged for the "work order" for a total deduction of $410. There may be worse management companies in Gainesville, but this one is certainly not the best! Read the fine print of your lease before signing...they have more rights than the tenants.

We live in Newberry Place that Golden Rule is the management company for and I asked April to call…read moreme on a social media post and left my number. She did finally call around 8:30 at night and asked what I would like to address. I then stated I wanted to discuss our entrance that has been damaged for a month and a half and still hasn't been repaired. She got extremely rude and stated that's not why I wanted her to call me, I wanted her to call to argue. Which didn't make much sense to me. I stated no you're wrong I want to address the entrance and when we could expect it to be repaired. She would not give me any answers about the question I asked but instead kept insisting I just wanted to argue and actually acted as if she didn't even know about the damage to the entrance. She then told me to "shut up and listen or I will hang up, do you understand me?" My wife heard the entire conversation as my phone was on speaker. After being talked to like that, I replied "well hang up then b!t€h!" She then hung up. She since had her attorney send a cease and desist email to my wife and I. We did share with our community her public record and I also commented that she was a smarta$$ b!t€h, which I still believe is a very fair assessment of her character. She cannot deny that I live in a community she manages because I will be leaving another review about a completely different incident that will include a screenshot of a violation letter sent to us by Golden Rule. Because judging by all of her reviews that seems to be her go to for when the reviews reflect her true character. This morning I was provided clarity on the entrance by the HOA Chairman that lives in our community and the community was thankful for the update. But he does not work for Golden Rule so his attentiveness and detail does not reflect on Golden Rule. Just as many reviews state, April is extremely rude and disrespectful and tries to boss everyone around like she's POTUS. I am a veteran, we have owned this home for going on 15 years, we stay up to date on our dues and we even maintain another yard in our community that isn't kept up with properly. I do not pay $143.23 quarterly to be treated like this. She also told my wife on a social media post that she need mental help. That also seems to be something she says to everyone that exposes her true character. There's much much more but honestly she isn't worth my time.

If I could do a negative star rating I would. The office was hard to work with, ranging from the…read morereceptionist to managers. Every time we needed something fixed they blew us off. We had to seek legal help in the end due to the property becoming structurally unsound and Trend not taking any action. I feel for the homeowner who was left in the dark about his homes status. If you are looking for a management company go somewhere else. Do yourself a favor and avoid this company at all costs!

In hindsight I should have avoided this company. They operate through shady business practices…read more They will not respond when contacted (after the lease is signed), the individual responsible for whatever issue you have is often "out of the office". They refused to fix a fence that broke during Hurricane Irma. That fence is still not fixed to this day. They will raise the cost of your lease with every renewal, regardless of area housing prices. When you move out they will charge you to clean the property and the carpets, regardless if you leave the property spotless and pay a carpet company to clean prior. They do this to hold on to your deposit knowing that the average tenant when moving out doesn't have the time to follow up in small claims court. Overall money grabbing shady practices with no concern for the customer.

If i had the choice to give a zero star review i absolutely would! We rented property from Ricky…read moreStrickland for a year during that time we experienced 1 A/C leak 1 Roof sunlight leak and 2 Separate leaks from the roofs in the kitchen, all as for which were not properly repaired he just put a tarp on it. We have also experienced mold and mildew of our belongings during the entire winter months btw I have photos and videos to prove all of this. I got GRU to come to the house for the energy audit and they disclosed that the A/C unit was old and wasn't properly cooling the house the only thing it was doing was increasing our electrical bill. The water in the Mayer bedroom smells of rotten egg and I called GRU about that and they informed me that it was a plumbing issue with the house. When we moved into the house Aug of last year we came into the house first day to find Ricky Strickland on his phone standing in the kitchen while the kitchen faucet was leaking and there was broken tile on the floor by the glass door. There was ants all over the place and the carpet was damp and smelled. The carpet was torn and dirty and wet. After living in this nightmare Ricky Strickland has the audacity to try and keep our deposit after we left the place on better condition than we found it and we paid for professional cleaning. His daughter April Strickland and Golden Rule in Gainesville threaten to call my husbands job because we wouldn't remove our truthful google review. Everything I have stated in this review is true and I have proof of it all. We rented the house on 3321 NW 3O th pl in Gainesville fl.

Very poor service, i have to include 'rude'. Never returned my calls, the real estate BROKER (not…read morejust the agent) had to personally call them and ask them what the issue was....1 day before closing and no documents completed. Poor communication, given the choice in future closings, we immediately nixed this one. Stay away....best advice i can give you.....

It's probably strange to say we had a fun time with closing, but we did. We felt so comfortable…read moreand as a seller it was a breeze. We got along so well with our buyers so we were able to close together and pass along much needed information. The Haile staff were awesome, answered all questions and were so helpful. I would recommend them if you want a professional closing with such nice staff. Thank you Haile Title Company!!!