A NIGHTMARE DEALING WITH THIS COMPANY. Definitely the worst realty/property management company in…read moreFlorida. If you don't want a lot of headaches, stay away from this company. I was unfortunate enough to work with Pepine while buying a property and had a terrible experience. I thought I was unlucky with the agent and decided to give them a second chance so when I decided to rent my property, and looked for them to manage it. The first manager was a grumpy lady that treats you ok before you sign a contract with them. As soon as she had the contract signed your life turns into a nightmare. You will be ripped off with fees that come out of nowhere, get a terrible management service, have an unresponsive crew both via email or phone (yes - they will just ignore you), and the list goes on. I thought again the problem was with that specific manager, but later on a new manager and broker came on board, and things improved for one month or two, just to get way worse right after that. I cannot advise you enough to run away from this company. Pick a cousin, sibling, or a Pakistani freelancer online to manage your property, and they will definitely do a better job than this company. For example, as per today's date, I am begging for them to send me one document (a lease), and they've been ignoring me for 4 months but still charging me (and sometimes double charging me a management fee). Pepine won't forget to charge you an arm and a leg to manage your property or sell your house, but for sure this is the only thing they will care about. WORST EXPERIENCE EVER!!!

Wonderful is the word that comes to mind with Pepine Realty! Betsey Pepne and her team are just…read morewonderful to work with. My Real Estate Agent was Chis Bien and WOW was he amazing! I met Chis through Zillow. I went to look at a condo and he mentioned that he was the listing agent on the property. Who knew that just by going to look at 1 property I would find myself one of the best Real Estate agents in Gainesville. Chris took amazing care of me from the first showing to the very last. Chris is a professional first and becomes a friend by the end of the process. Chis is well known, talented, and gets the job done. He answered any and all questions and was a true pleasure to work with. I cannot say enough good things about Chis Bien with Pepine Reality. Betsey and her team are awesome. I only interacted with a few other people while looking, but they were awesome. Pepine Reality is a wonderful company and represents Gainesville, FL to the best of their ability. If you are looking for a home to buy or are looking for a listing agent to sell your home, trust Pepine Reality! They did me right the full process and I know they will treat you right during your process as well.

After having a bad experience with a realtor we were under contract with for 6 months. We had given…read moreup. But a friend recommended Chessie, and we sold our house above asking price in less than 2 weeks. Not only was she very professional but super kind and understanding. She kept us updated as to everything and that alone helped so much with stress. I can't tell you how much I recommend her.

I don't write reviews. I do read them, and I am grateful for all the people who take the time to…read moregive honest feedback on their experiences. But generally speaking, I have sort of a caveat emptor approach to life and I usually just figure, oh well, lesson learned ig. Other people might have different experiences than I did, don't let me bash something indiscriminately. Having said that, let me give you some valuable advice about Ridgemar Commons and how to deal with the Property Manager from Hell. To start with, there were many things I loved about living at Ridgemar. My unit was small but in great shape. It was typically pretty quiet (though if you can, try to get an upstairs unit as there seems to be very little dampening of sound between floors and the footsteps overhead can be obnoxiously loud), parking was close and plentiful, and the location is fantastic. I cannot say enough good things about the maintenance staff, especially Adonis, who was the go-to guy for my building. They were quick to respond, super knowledgeable and skilled at what they do, and are just generally good people I enjoyed being around. The problem was literally one person -- the property manager. For the life of me, I can't remember her name anymore, which was annoying at first because boy do I want to call her out by name. But then I realized that my brain had opted not to store that information and honestly? Mad respect for that. So the details of my story are insane and lengthy so I won't go into it here. And in all honesty, the issue began over a mutual mistake that we *both* made. But although I immediately owned up to my error once I understood what had happened, she kept doubling down again and again, *insisting* that she had done something that she absolutely did not do. The upshot of it was that I was being told that I had canceled my lease when I had not and that I needed to be out of my unit in 48 hours because it had already been rented to someone else. I called two attorneys I happen to know, explained the situation, and asked if I had any recourse. Both of them gave similar advice, which was that yes, I could take this to court, but without documentation proving what either of us had done or not done, it would be tricky to litigate and resolve. So I did some digging, and finally found the company who actually owned the complex. I reached out to them and within days I had a new year-long lease at the same rate. I spent that year just keeping my head down and biding my time. Until today. Because now, after I have moved away, received my deposit back, and it has cleared my bank, I am here to warn others about the unprofessional, dishonest, and aggressive way this property manager handles tenants at Ridgemar Commons. I wish I could express to you all how bad this situation got, how distressed and terrified and anxious I was for those few days. I couldn't eat, couldn't sleep, cried constantly, felt shaky and lightheaded, and had a racing pulse at all hours of the day. It's the closest I have ever come to a complete collapse. And it was all because ONE PERSON refused to admit that she had made a mistake. So what's my advice to folks thinking about moving to Ridgemar Commons? There's still a lot of good things about this place, and for the most part they outweigh any of the negatives. But take it from me: be prepared. Go into it with your eyes open and know that the only person you can fully trust here is yourself. Document absolutely everything. In writing. Do not be afraid to talk to attorneys and to tell the property management that you have. And if push comes to shove, reach out to the company that owns the property (they're not always easy to find, I had to do quite a bit of sleuthing). You are your own best advocate. Don't be taken out by someone who parades around as an adult but has not yet grasped the concept of owning up to mistakes and correcting them or taking responsibility for her own actions. Good luck!

Loved living here the past two years! My husband and I are both graduate students and would have…read moreliked to stay for the next 5+ years. Unfortunately, our rent kept increasing each year and got to the point that it was no longer feasible for us to afford it. We lived in a two bedroom, one bathroom unit. This community is clean, quiet, and updated. The pool and gym are never busy. Have never had any issues with bugs, maintenance, or the front office. Parking is free and guests can park without a pass. You can find apartments with more space for less price around the area, but overall, would recommend the complex! I wish there were options to sign for longer than 12 months in order to minimize the increase in rent each year.

Working with Secure Investment Realty was an absolute pleasure! From start to finish. their team…read moredemonstrated professionalism, knowledge of the market, and an unwavering commitment to ensuring a smooth and honest process. Tanya and Tianna are amazing and they both get right back to you. Tianna would text me back before I even finished my sentence. Their trustworthiness and commitment to ethical practices are truly commendable - this is what I miss most. Tanya will call you and go over all the charges in detail - keep in mind she is the owner of the business. Integrity matters! I actually want to use their services again!!

As a landlord working with the Owner Tanya and my property manager, Tianna, has been nothing but…read morepleasant and smooth. I unexpectedly had to move and with less than 1 month notice I reached out to Tanya and she came by to inspect my home and didn't exactly walk into a turn key ready home. She suggested a few repairs, got me a range for how much the property can reasonably rent for and as soon as all the agreements were signed, with the help of Tianna, they had vendors getting her estimates and getting started on repairs. Once the repairs were done and my home was put on the market it rented SOOOO quickly! I expected weeks to maybe a month but within days we had a lease signed. As a first time landlord what I appreciated most was the open communication and transparency I got every step of the way. Tianna and Tanya are both very professional and their experience shows.